7. Internal Regulation
The Company’s Internal Rules Regulations aim at
regulating the organization and functioning of the
Company to secure
Business
integrity
Transparency
of business
activity
Control over
management and
how management
decisions are made
Compliance with the
legislation and the
obligations deriving
from the Concession
Agreement.
yLeón 7
8. The Internal Rules & Regulations
functions
The organizational structure and main competences of the Company’s
internal Units, as well as the relationship among the Units of the Company,
and between the Units and the Company’s Management
The competences of executive and non-executive members of the BoD and of
its committees
Company Management recruitment and performance evaluation procedures
The rules governing insider trading and monitoring thereof, the transactions
betweenassociated companies, monitoring of these transactions and
appropriate disclosure thereof to the Company’s bodies, key Management
personnel and shareholders
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10. Health bussiness culture
Healthy corporate culture as one in which the
corporate values and behaviors are consistently
lived across an organization.
In general, all organizations strive to be healthy,
and people want to work in a healthy corporate
culture.
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11. Values in Bussiness Culture
• Respect and fairness.
• Trust and integrity.
• Growth mindset.
• Teamwork.
• Employee engagement and opportunities for
advancement.
• Communication and transparency.
• Diversity.
• Results.
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12. What is productivity?
Productivity is a measure of the efficiency of a
machine, factory or person in converting inputs
into useful outputs. To calculate productivity, you
divide the average output per period by the costs
incurred or the resources, such as personnel,
consumed in that period.
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13. Mesurable improvement in
productivity
• Measuring the productivity of company
or department allows to make
operational changes, adding employees
or equipment to meet deadlines.
• Understanding the productivity of the
workforce also allows to gauge overall
efficiency and whether you can meet
tight deadlines or take on new clients.
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14. Emotional work connection
• Emotional connection in the workplace
refers to a high-quality relationship
based on mutual trust, respectful
interaction, and shared interests.
• This means that both parties take an
interest in each other, understand
their issues, and are willing to make
efforts to resolve them
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15. Examples of emotional work
Showing affection
Apologizing after an argument
Bringing up problems that need to be
addressed in an intimate relationship or
any kind of interpersonal relationship,
Making sure the household runs
smoothly.
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17. Labor welfare
Labor welfare relates to taking care of the well-
being of workers by employers, trade unions,
governmental and non-governmental institutions
and agencies.
Welfare includes anything that is done for the
comfort and improvement of employees and is
provided over and above the wages.
Welfare helps in keeping the morale and motivation
of the employees high so as to retain the employees
for longer duration.
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18. What is collaboration needs?
To collaborate well, you need to build
relationships with teammates, know
how to resolve conflict when it arises,
and create an inclusive, respectful
working environment.
Some examples of how collaboration
skills look in the workplace include:
Communicating updates to your manager
to solicit feedback.
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19. Work Absenteeism
Absenteeism is when an employee
consistently doesn't appear for work at
their scheduled time. This is true of both
full-time and shift-working employees, and
it is generally unplanned and without good
reason.
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20. Values in a company
Company values (also called corporate values or core
values) are the set of guiding principles and
fundamental beliefs that help a group of people function
together as a team and work toward a common business
goal.
Some examples are:
Loyalty.
Honesty.
Trust.
Ingenuity.
Accountability.
Simplicity.
Respect.
Value-centricity. yLeón 20
22. What are positive attitudes and
values?
Having a positive attitude means
being optimistic about situations,
interactions, and yourself.
People with positive attitudes remain
hopeful and see the best even in
difficult situations
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23. Values and positive attitude in an
employee
A great attitude can be more important to employers than
technical skills, so be mindful of projecting optimism and a
great attitude in every aspect of your work with team
members, managers and clients.
Attitudes:
Action-oriented
Productive
Positive
Proactive
Team-player
Trustworthy
Multi-skilled
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24. Emotional Intelligent
• Emotional intelligence is defined
as the ability to understand
and manage your own
emotions, as well as recognize
and influence the emotions of
those around you.
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25. What is Business
Emotional Intelligence?
Business Emotional Intelligence is a
practical, work based approach to
Emotional Intelligence that helps
individuals and teams understand why
people behave the way they do and how
to maximize their engagement with, and
performance at, work.
It is the ability to use your intrapersonal
and interpersonal intelligence to focus
on the critical emotions and underlying
behavioural traits that predict
occupational performance.
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26. Committed employee
Employees who are committed to their
organization generally feel a connection with their
organization, feel that they fit in and, feel they
understand the goals of the organization.
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27. What is a psychologically
healthy workplace?
A psychologically healthy and safe
workplace has been defined in the
National Standard as “A workplace
that promotes workers' psychological
well-being and actively works to
prevent harm to worker psychological
health, including neglect, reckless, or
intentional ways.”
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28. Stress
Stress can be defined as any type of
change that causes physical, emotional
or psychological strain. Stress is your
body's response to anything that requires
attention or action.
Everyone experiences stress to some
degree.
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29. What causes stress in
business?
There are six main areas that can lead to
work-related stress if they are not managed
properly.
These are:
Demands
control
support
Relationships
role
change.
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31. Gender equity
Gender equity means respecting all
people without discrimination,
regardless of their gender.
It also means addressing gender
inequalities that limit a person's
ability to access opportunities to
achieve better health, education and
economic opportunity based on their
gender
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32. What are the opportunities of
gender equality?
It is a human right and it is good for the
economy.
• Gender equality prevents violence against
women and girls.
• Gender inequality is a root cause of
violence against women.
• Gender equality is good for the economy.
• Gender equality is a human right.
• Gender equality makes our communities
safer and healthier.
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33. What does rewarded mean?
Something that is given in return
for good or evil done or received or
that is offered or given for some
service or attainment. the police
offered a reward for his capture.
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34. Follow-up assignment
Follow up is the process of
completing an activity, so when it
comes to business, especially when
you need to acquire new
customers, follow up means
turning a prospect into a customer.
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35. Delegation of functions
Delegation refers to the transfer of
responsibility for specific tasks from one
person to another. From a management
perspective, delegation occurs when a
manager assigns specific tasks to their
employees.
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36. Abilities and competences
Business skills are competencies that
help people understand consumer habits
and organizational behavior so they can
use this information to promote the
success of the company.
Business skills typically qualify as soft
skills and may include leadership and
communication skills.
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37. Why is personal development
important in business?
From a business perspective, personal
development is important because it
keeps employees happy and more
loyal to the company.
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38. Teleworking
The activity of working at home, while
communicating with your office by phone
or email, or using the internet
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39. Types of Employee Work
Schedules
• Full-Time: is the “traditional” type
of work schedule. Employees will
generally work a fixed amount of
hours each week, following a
repeated pattern (Monday to Friday,
9-5 for example) It’s up to the
individual business to decide what
constitutes full-time work, but it’s
generally
yLeón 39
40. Types of Employee Work
Schedules
• Part-Time: A part-time schedule
is for employees who don’t work
the full 35-hours a week
• This type of work scheduling
could utilize fixed hours, say
Monday and Wednesdays, 2-6, or
it could change depending on
scheduling needs.
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41. Types of Employee Work
Schedules
• Rotating Shifts: are popular in
businesses that are open for long
hours. For example, in a restaurant
and bar, the opening hours might be 8
am to 2 am, which can create staffing
challenges.
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42. Types of Employee Work
Schedules
• Rotating Shifts: are popular in
businesses that are open for long
hours. For example, in a restaurant
and bar, the opening hours might be 8
am to 2 am, which can create staffing
challenges.
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43. Swinging Shifts: the work shift between
the day and night shifts (as from 4 p.m.
to midnight) : a group of workers in a
factory operating seven days a week that
work as needed to permit the regular
shift workers to have one or more free
days per week.
Types of Employee Work
Schedules
yLeón 43
44. Swinging Shifts: the work shift between
the day and night shifts (as from 4 p.m.
to midnight) : a group of workers in a
factory operating seven days a week that
work as needed to permit the regular
shift workers to have one or more free
days per week.
Types of Employee Work
Schedules
yLeón 44
45. 45
Vocabulary
Days Wages
• Overtime
• Full- time job
• Part-time job
• Temporary Job
• Permanent Job
• Swing shift
• Casual job
• Shift work
• Team work
• Day shift
• Evening shift
• Night shift
yLeón
46. Curriculum vitae
Is a document giving details of the
qualifications and the jobs you have had in
the past that you send to someone when you
are applying for a job or position
yLeón 46
50. Skilled workers are an asset for any
business as they play a large role
in developing a business´s
reputation and ongoing success
50
Skilled worker
yLeón
51. What is a SWOT analysis?
• Is a strategy used by businesses for
measuring and evaluating their
overall performance, and that of
competitors, in an objective
manner. All these factors help
business owners make smarter
decisions for their company, such
as if a venture should grow into a
new field or rebrand itself.
yLeón 51
64. 64
Based on the video answer the
following questions
What kind of science is
accounting?
Why do people and society need
accounting?
What type of information
collects accounting?
What types of accounting are ?
yLeón
65. • LISTENING GAP FILL
• Leadership is a word ________________ nowadays. Every time
________________ news we hear about how important leadership
is. Especially strong leadership. American presidents
________________ the importance of leadership. I suppose they’re
right. It’s important that someone takes responsibility and shows
leadership. With the right leaders, we can ________________. But
not every leader shows leadership. In many countries around the
world, there are ________________. They do not have good
leadership skills, they simply control people by fear. Good
leadership is ________________ by everyone and getting the job
done. It’s important to have good leadership in companies too,
________________ the banks’ leaders have not ________________
leadership.
Options
we hear, except many ,corrupt leaders ,achieve success ,we
turn on , often talk about, being respected , shown such good
yLeón 65
76. Answer the following questions
How could accountant increase company´s productivity ?
How must accountant reduce stress?
What does labor performance mean?
Describe how must be a Good work environment?
What does labor welfare mean?
yLeón 76
77. Work in group of 4
• Share your ideas and opinions about :
• How should be a correct work place
enviroment, internal regulation , labor
performance and labor welfare at a company
• Then, share your summary to the class
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79. Role play
work in group of three
Perform a role play with two situations ( one
positive and one negative) about work
environment, employees emotional health and
committed employees
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80. Work in group of 4
Place : at office .
Situation : A conflict between two
employees and workmates try to
solve it
Main idea: improve/ apply
communication skills between team
members
yLeón 80
85. Work in group of three
Create a video marketing about why students
have to study this field or speciality
Include:
• work environment
• employer´s talents, habilities and competence
• Work Schedule and so forth
yLeón 85