1. Name Qurat Ul Ain Nisar
Gender Female
Nationality Pakistani
Contact Number +971 52 221 9112, +92 336 5697534
Email Address quratulainnisar15@gmail.com
D.O.B 03rd May 1987
Visa Status Visit Visa
Marital Status Single
Language English, Urdu, Hindi & Punjabi
OBJECTIVE: To develop strong communication andcustomer service skills to exceedthe
employer’s expectations in a highly stimulating andchallenging environment.
PROFILE:
8 years of overall experience in HR, Administration with reputed companies in Pakistan.
Professionally qualifiedwith a Master’s in Mass Communication & also hold a Bachelor
degree in Commerce (B.com )
Thorough knowledge of HR competencies andactivities.
Well versed in Talent Acquisition, Training and other HR activities.
Comprehensive knowledge of recruitment procedures, policy implementations, benefits
administration and staff supervision.
Creative designer of work flow systems, to eliminate duplication of effort and increase
proficiency and productivity of employees.
Possess demonstrated ability to work effectively andcongenially with employees at diverse
levels.
Energetic and capable of working with minimal supervision.
Adherence to deadlines without sacrificing quality of output.
Systematic and methodical approach to work.
Ability to put in extra efforts when called for.
Prioritization of work and perfect time management.
Expert in interdepartmental liaison and coordination.
Professional attitude with excellent communication and interpersonal skills.
PROFESSIONAL WORK EXPERIENCE:
ON TV Jhelum Center Pakistan HR and Administration Manager
March 2015 to Present
Job Description:
Developing the HR plans & policies of the company.
Overall responsibility of man power planning and recruitment.
Working out the compensation plan and policies.
Coordinating with finance department for processing of payments to employees.
Maintain complete employee database
Establishing a proper organizational structure.
Developing and implementing employee welfare policies.
Dealing with the final settlement of employees when they leave.
Maintaining good internal communication within the company.
Maintains accounting controls by preparing and recommending policies andprocedures.
Prepares asset, liability, and capital account entries by compiling and analyzing account
information
Documents financial transactions by entering account information.
Recommends financial actions by analyzing accounting options.
2. Firdous Concept Stores Pvt. Ltd. Pakistan Branch/Customer Service Manager
Oct 2011 to Oct 2012 & online Selling Manager
Job responsibilities:
Developing, implementing andmaintaining a business plan for the branch.
Coordinating sales, purchasing, distribution, warehousing and staff costs.
Focusing on achieving customer acquisition, retention and cross sales.
Managing the daily activities of the branch.
Enforcing the company’s policies, principles, and procedures.
Inspiring and motivating staff.
Identifying then addressing team training and development needs.
Coaching and developing staff to do more and better.
Adherence to regulatory requirements.
Enhancing awareness of the company branch and brand. Liaising with the Area Manager
to develop innovative marketing strategies. Communicating clear business messages to
staff.
Responsible for dealing with complex and diverse managerial problems.
Dealing online customers worldwide
Emails to worldwide customers which include UK, USA, Canada, Italy, India, Malaysia,
Turkey and Australia
Sunrise FM 95 Pakistan: HR & Production Manager
(BIZ Broadcast Pvt. Ltd.) March 2008 to Oct. 2011
Job responsibilities:
Established and implementeddepartmental policies & goals.
Determinedstaffing requirements andinterview.
Directedand coordinated organization's financial andbudget activities.
Providing excellent service to customers interpreting, analyzing and producing sales &
financial data.
Directednon-merchandising departments of businesses, such as advertising or
purchasing.
Monitored and evaluatedthe quality of the station.
Selection & training of new talent
Hosting shows for UK radio (103.6 FM Yorkshire, UnitedKingdom).
Production department management & Script writing.
EDUCATIONAL BACKGROUND
Masters in Mass communication from Allama Iqbal Open University Pakistan in 2016
B.Com in IT from University of Punjab (1st division) in 2008
F.sc (pre medical) from Federal Board of Pakistan (1st division) in 2006
Matriculation from Board of Intermediate andSecondary Education (1st division) in 2003
Computer Skills:
MS -droW, MS -lecxE, MM-dwoWriW 98/0222/XP, PowerPoint, Internet / Email.
Declaration:
I hereby certify that the above information is true and correct to the best of my knowledge.