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Using Digital to market your business
Col’Cacchio
Rob Stokes, Group CEO, Quirk
So what is Social Media?
A COLLECTION OF TOOLS…
(more like these)
…THAT FACILITATES...




                       Credit:	
  Ben	
  Werdmuller	
  h0p://www.flickr.com/photos/benwerd/	
  
…THE CREATION ...
… AND
SHARING ...

              Credit:	
  Jason	
  Staten	
  h0p://www.flickr.com/photos/jasonstaten/	
  
A COLLECTION OF
          TOOLS
 THAT FACILITATE
   THE CREATION
   AND SHARING
                       … OF
                   CONTENT.
CONTENT COMES IN
ALL SHAPES AND
SIZES…
STORIES
Information




INFORMATION
REVIEWS
“There's a plane in
                the Hudson. I'm on
                the ferry going to
                pick up the people.
                Crazy.”
                	
  
                10:36	
  PM	
  Jan	
  15th	
  from	
  TwitPic	
  




                                         NEWS

Views 486,314
THE GROWTH
OF SOCIAL
MEDIA
                     s tats part
      im pres sive
The
Two thirds of the global Internet
   population visit social networks



Nielsen, Global Faces & Networked Places, 2009   Credit:	
  ChrisHan	
  &	
  Cie	
  h0p://www.flickr.com/photos/chrisHangates/	
  
10% of total
                                                                            internet time is
                                                                            spent on a social
                                                                            network


Source: Nielsen, Global Faces & Networked Places, 2009   Credit:	
  Catherine	
  h0p://www.flickr.com/photos/mayeve/	
  
Social Media
   recently displaced
   Email as 4th
   most popular
   activity on the
   Internet.




Source: Nielsen, Global Faces & Networked Places, 2009   Credit:	
  Esparta	
  h0p://www.flickr.com/photos/esparta/	
  
Video is
massive.
3 BILLION videos
viewed on YouTube
every day
                    Credit:	
  Jared	
  h0p://www.flickr.com/photos/generated/	
  
The number of
                               minutes spent
                               on Facebook
                               every day.




Credit:	
  Mark	
  Auer	
  h0p://www.flickr.com/photos/thegeekshallinheri0heearth/	
  
2 5b i lli on                       ea ch mont
                                              h
                sh   a   re d on FB
Bits of content
Sources: afrographique.tumblr.com // socialbakers.com
Sources: afrographique.tumblr.com // mike saunders
Sources: afrographique.tumblr.com // mike saunders
SOCIAL MEDIA IS
TRANSFORMING
MARKETING
It has taken the
mega-phone used
by advertisers


                   Credit:	
  altemark	
  h0p://www.flickr.com/photos/altemark/	
  
… and given consumers
 a bigger one.


  “Technology is shifting power
  away from the editors, the
  publishers, the establishment,
  the media elite. Now it’s the
  people who are taking control”	
  




                        Rupert	
  Murdoch	
  
                        Mogul	
  
THE DIGITAL MEGA-PHONES




                   (a miniscule selection)
How do we
leverage social
media for
business?
THREE PRIMARY AREAS OF BENEFIT




   1. THOUGHT    2. BRAND   3. CUSTOMER
   LEADERSHIP   AWARENESS      LOYALTY
THREE PRIMARY AREAS OF BENEFIT




   1. THOUGHT                   2. BRAND   3. CUSTOMER
   LEADERSHIP                  AWARENESS      LOYALTY




  Teach me something I don't
  know so I can be smarter
THREE PRIMARY AREAS OF BENEFIT




   1. THOUGHT                2. BRAND      3. CUSTOMER
   LEADERSHIP               AWARENESS         LOYALTY




         Let me find your business
         easily when I'm in need of your
         solutions
THREE PRIMARY AREAS OF BENEFIT




   1. THOUGHT    2. BRAND       3. CUSTOMER
   LEADERSHIP   AWARENESS          LOYALTY




                            Give me the tools I
                            need to make my life
                            easier and I’ll stick
                            with you
When it comes to applying tools to each area,
there are various options that best apply...
1. THOUGHT LEADERSHIP
via Wikipedia:
A person or entity who has business ideas that
merit attention
via Wikipedia:
A distinguishing characteristic of a thought
leader is "the recognition from the outside
world that the company deeply understands its
business, the needs of its customers, and the
broader marketplace in which it operates.”
The ideal tools for positioning yourself as a
thought leader are publishing platforms such
as blogs..
2. BRAND AWARENESS
Not only does thought leadership promote your
brand, but social media makes it easier for
people to discover you
The social web is a vital ingredient in being
found online. 
•  34,000 searches per second 
•  2 million per minute
•  121 million per hour
•  3 billion per day
•  88 billion per month 	
  
      	
  
(*	
  figures	
  rounded)	
  
	
  
SEARCH IS OFTEN
THE BEGINNING OF
THE JOURNEY FOR
PROSPECTIVE
CUSTOMERS*




* SEARCH IS THE #1 ACTIVITY ONLINE — NIELSEN
AND SEARCH RESULTS ARE EVOLVING…
THEY’RE BLENDING OTHER SOURCES..
AND BECOMING
MORE SOCIAL
AND BECOMING
MORE SOCIAL
PAID RESULTS




ORGANIC RESULTS
For brand awareness, there are numerous
social channels available to you..
Support


3. CUSTOMER LOYALTY
                      CRM             R&D
Digital channels offer unbelievable
opportunities for enterprises to bring their
customers closer to them by creating value.
Value = making my life easier and better by
using your product.
PLATFORM THINKING
Some of today's best examples of value
creation is through the development of
platforms that allow customers or consumers
to create their own value.
Nike+
Thank you!
www.quirk.biz/colcacchio

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