Employee engagement can unlock organisational performance. And in an increasingly knowledge- and information-based working world, better dialogue is the answer to enhanced employee engagement.

1. TALK THE TALK
WHY EMPLOYEE ENGAGEMENT RELIES
ON MEANINGFUL CONVERSATIONS
Meaningful dialogue improves
employee engagement, fosters
feelings of mutual trust and
increases performance as a result.
What does this lead to? Increased
ROI for a thriving organisation.
70
20
10
New and challenging experiences
helping workers solve problems
with reflective practice
Communities, networks,
sharing coaches and
mentoring feedback
Structured courses and programs
EXPERIENCE
WORK
LEARN
EXPOSURE
EDUCATION
Leading through better conversations can
transform organisations and build environments
where creativity and innovation thrive.
27% 45%Shockingly, just 27% of
employees currently feel
that they can trust their
leaders.
Takeaways
Fostering a collaborative, more conversational
culture can lead to greater sharing of ideas and
solutions, better decision-making, creativity
and innovation.
Where people feel they are being listened to,
where there is greater “conversational intimacy”,
there will also normally be greater trust in those
with decision-making authority.
If your employee engagement is working (in other
words your employees are enjoying working for
you), then your employer brand will grow, as will
your reputation with customers.
Improve employee
engagement by starting
the right conversations
between line managers
and their teams. Take the
first step and download:
The HR professional’s guide
to conversational leadership
Download now
Keeping employees engaged
and motivated is becoming
more complex and more
important to organisational
competitiveness.
The value of social or
informal learning – often
peer-based – is well-
recognised through
models such as 70:20:10.
Engaged, happier
employees can be as
much as 45% more
productive than those
who are not.
55%More than half of
employees (55%) believe
trust is a key contributor
to job satisfaction.
£340
Yet it is estimated employee
disengagement costs the UK economy
billion a year.
70%of organisations are now in
the process of rethinking how
they chart and review their
employees’ progress and
engagement.
Organisational competitiveness is achieved
through employee engagement, the
confidence to bring new ideas to the table,
trust in leaders and strong relationships
with customers.
The Right
Conversation