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2014 study of
CEOs, governance,
and success
The value of getting
CEO succession right
2 Strategy&
Companies have gotten a lot better at
succession planning over the past 15 years—
and that’s good news, because simply
having a turnover at the top, for any reason,
depresses companies’ performance: the
median shareholder return at companies
that have changed CEOs falls to -3.5 percent
(relative to the index they trade on) in the
year after the change.
But too many companies still aren’t getting
succession planning right. We estimate that
at the world’s largest public companies just
one problem—being forced into turnovers
instead of planning them—has recently cost
each company in that situation an average of
$1.8 billion in foregone shareholder value.
3Strategy&
In our 15th year of studying CEO successions at
the 2,500 largest public companies in the
world, we’ve assessed how much progress
companies have made toward better succession
planning, the value of that improvement, and
how much more value some companies are
leaving on the table with poor planning.
What’s going right?
•	 More companies are planning successions
instead of forcing them: companies have
increased the share of planned turnovers by
30 percent over the course of our study—
from 63 percent in 2000–02 to 82 percent in
2012–14. This is a shift from an average of
85 companies in the top 2,500 having forced
turnovers each year to 61.
•	 A clear sign of good planning is a strong
internal pipeline: High-performing
companies with planned successions are
more apt to hire their CEO from inside the
company than are other companies, and
they follow one insider CEO with another
one 82 percent of the time, 9 percentage
points more often than low-performing
companies.
But companies are still too often forced into
making a change, and poorly planned
successions tend to lead to a vicious circle:
•	 27 percent of companies undergoing a
forced succession hired a CEO from outside
the company over the past 10 years,
compared with 20 percent of those making a
planned succession.
•	 Outsider CEOs have been forced out of office
44 percent more often than insiders over the
past 10 years (36 percent of the time
compared with 25 percent for insiders).
•	 CEOs who come in after a forced succession
have shorter median tenures than those coming
in after a planned succession—only 4.2 years
compared with 5.6—meaning that companies
without good succession plans are setting
themselves up for more frequent turnovers.
•	 Most often, companies that are already low
performers are the ones forced into
turnovers and hiring CEOs from the
outside—so their poor succession planning
tends to increase the degree of change,
uncertainty, and sometimes even paralysis
inside these companies, and correlates with
ongoing low performance and turnovers
happening ever faster.
There is hope:
•	 If the world’s largest companies collectively
were able to reach a steady state in which only
10 percent of their turnovers each year were
forced, we estimate this could help them add
some $60 billion in shareholder value
annually (assuming all else stays the same).
CEO Succession Reasons as a Percentage of Turnover Events 2000-2014
4 Strategy&
1
The 2014 breakdown by type of turnover including M&A is 78 percent planned, 13 percent forced, and 9 percent M&A.
2
We state all total shareholder return figures as annualized TSR over outgoing CEOs’ total tenure and we regionally adjust the
figures, meaning that performance is measured relative to a regional index (S&P 500, Brazil Bovespa, FTSE 100, CAC 40, etc.).
More and more companies are getting succession
planning right. The overall increase in the share
of planned turnovers, up to a record high in
2014—86 percent—is one key indicator.1
In addition, we see clear correlations between
companies with planned turnovers, companies
in the top quartile of performance2
when they
do undergo a turnover, and good governance.
Over the past 15 years, for example,
companies in the highest quartile of
performance have had planned turnovers 79
percent of the time, compared with 55 percent
among companies in the lowest quartile and a
15-year average of 70 percent.
And over the past 10 years, the highest-
performing companies have hired 79 percent of
their CEOs from the inside compared with 70
percent at the low performers. High performers
More and more companies are getting
succession right
The quartiles of performance used in this analysis are created by dividing
all companies with turnovers in a given year into four groups based on the
annualized total shareholder returns (TSR) generated by the outgoing CEO
over his or her full tenure as CEO relative to the index the company trades on.
201120102009200820072006200520042003200220012000 201420132012
82%
18%
78%
22%
73%
27%
59%
41%
61%
39%
58%
42%
72%
28%
63%
37%
63%
37%
53%
47%
72%
28%
65%
35%
86%
14%
79%
21%
80%
20%
Planned
Forced
Source: Strategy& analysis
Note: Exhibit excludes turnover events resulting from M&A
5Strategy&
are also able to follow an insider with an
insider far more often than other companies: In
planned transitions at these companies, 82
percent do so, compared with 73 percent at the
low performers, indicating that high
performers have generally more robust
leadership pipelines.
In addition, insider CEOs are less often forced
out of office, have slightly longer tenures than
outsiders, and in 10 of the 15 years we’ve
studied have generated higher returns over
their time as CEO.
Interestingly, the highest-performing companies
also turn over their CEOs more frequently than
average performers, with a median tenure of 4.8
years compared with 6.3 years at average
performers—but this is far less turnover than
among the lowest performers, where the
median tenure is only 3.4 years. The relatively
speedy turnover rate at the high performers is
likely because of poaching—other companies
directly hiring these companies’ CEOs—
combined with companies planning a change to
keep ahead of the game and ensure they have
the talent they need for the future.
Top-performing companies have boards that make CEO governance
and succession an ongoing agenda item at board meetings, and they
hold executive sessions (without the CEO) on the topic. They can
typically get in front of issues before they become disruptive, so they
reduce the chances of a forced succession event.
Ken Favaro
Source: Strategy& analysis
Note: Exhibit excludes turnover events resulting from M&A, interims, and events with incomplete turnover information.
Some Advantages of Insider CEOs, 2005-2014
0
5
10
15
20
25
30
35
40
Outsider
25%
36%
%
Insider
5
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
4.5
5.0
Outsider
4.75
-5%-44%
Years
Insider
Forced turnovers – Insider vs outsider status of
outgoing CEO
Median tenure of outgoing CEOs
It’s important to remember that forced turnovers aren’t always the
wrong choice—surprises happen to the best-run companies and
sometimes a board simply needs to make a change for the overall
good of the company. Even so, our experience suggests that having
a solid plan will help a company stabilize sooner after any kind of
turnover.
Gary L. Neilson
More Interim and Outsider CEOs at the Lowest-Performing Companies
Permanent insider
Permanent outsider
Interim
Lowest-performing companies
60%
25%
15% 10%
21%
69%
Highest-performing companies
Source: Strategy& analysis
Note: Exhibit excludes turnover events resulting from M&A, and events with incomplete turnover information.
6 Strategy&
Too often, the lowest-performing companies
are also the ones that get succession planning
wrong, as we see it. They far more often have a
forced turnover—indeed, 40 percent of all
forced turnovers have taken place at companies
in the lowest quartile over the 15 years we’ve
studied the patterns. In many cases low
performance gives a board good cause to force
out a CEO—indeed, shareholder returns in the
year after a forced turnover improve from a
median of -13 percent to -0.6 percent at these
companies (relative to their indices). Even so
the share of forced turnovers is higher than we
think it should be, and when they do occur the
outcomes could be improved.
In addition, the lowest-performing companies
don’t appear to have as strong a pipeline to call
on: Over the past 10 years, 25 percent of their
new CEOs have been outsiders and an
additional 15 percent interim leaders,
compared with 21 percent and 10 percent at
the top performers. The lowest-performing
companies are also least often able to follow an
insider CEO with another insider.
The vicious circle some companies still fall into
7Strategy&
The pipeline concern is made worse by the fact
that the lowest-performing companies tend to
have more turnovers than others.  Among the
companies that have had four or more CEO
turnovers in the 15 years of our study, the
company’s annualized relative TSR over the
tenure of the outgoing CEO puts 37 percent of
them in the lowest performing group at the time
of a turnover; this compares with only 15
percent at companies that have had only one
turnover in that period. Furthermore, 31
percent of all turnovers among companies that
had at least four were forced, compared with 21
percent at companies with only one turnover.
Forty percent of all the lowest-performing companies face
additional uncertainty whenever they have a change at the top,
because either they have a CEO they don’t know at all or they have a
CEO whose role is designed to be temporary. Such uncertainty tends
to reduce morale and corporate performance.
Per-Ola Karlsson
Company Distribution by Number of Turnovers and Quartile of Performance 2000-2014
Source: Strategy& analysis
Note: Our analysis of turnover velocity is based on the median CEO tenure of five years and the fact that our database now
contains 15 years of data. “Expected-velocity turnover companies” have had two or three CEO changes in the course of our
study and the other categories have had fewer (“slow”) or more (“high-velocity”).
15%
24%
37%
25%
27%
19%
31%
25%
19%
28% 25% 24%
Slow turnover companies High-velocity
turnover companies
Expected-velocity
turnover companies
Highest quartile
Company performance
Lowest quartile
Second quartile
Third quartile
8 Strategy&
Any kind of CEO turnover results in shifts in
the top team, changing corporate priorities,
and an inward focus at most companies. These
are likely among the reasons that we see a drop
in total shareholder returns in the year leading
up to a CEO turnover as well as the year after
it. In the preceding year, median TSR (relative
to companies’ indices) falls to -2.3 percent, and
it falls again, to -3.5 percent, in the year after.
There’s a stark difference between companies
able to plan their turnovers and those forced into
them: at companies forced into turnovers the
median TSR in the year before the change falls to
-13 percent, while it drops, but only to -0.5
percent, at companies with planned turnovers. In
the year following the turnover, companies with
forced turnovers recover somewhat, to a median
TSR of -0.6 percent, while those in planned
turnovers see another drop, to -3.5 percent. In
recent years, we estimate, all this means
companies undergoing forced turnovers have
foregone some $112 billion a year3
—that’s
roughly $1.8 billion for each company more than
if their turnovers had been planned.
There is good news: if companies continue the
trend toward more planned CEO changes, to the
point that they reduce the share of forced
turnovers to 10 percent, we estimate that they
could collectively generate an additional $60
billion in value (all else staying the same).
$112 billion in foregone value
Given the value implications, this is clearly a business issue that needs to
be ‘owned’ by the top team instead of being relegated to HR. There are a
few straightforward ways to start. First, boards need to take
responsibility for the succession process, not just for the next CEO but to
build a robust, sustainable executive pipeline. Second, boards should
always have a plan for succession, though they should keep it private to
avoid executives’ leaving the company. Third, executive HR processes
should reward managers who contribute to the development of talent
and discourage parochial, protective moves that prevent high-potential
talent from gaining experience across the company.
Gary L. Neilson
Median Total Shareholder Return in the Turnover Window 2011-2013
Source: Strategy& analysis
Note: Exhibit excludes
turnover events resulting from
M&A, interims, and events
with incomplete turnover
information.
3
This analysis is based on turnovers occurring in 2011, 2012, and 2013 for which full turnover and market capitalization
information are available.
-4.0
-3.5
-3.0
-2.5
-2.0
-1.5
-1.0
-0.5
0.0
0.5
TSR
Year after turnover
-3.5%
Year leading up to turnover
-2.3%
Two years before turnover
0.5%
9Strategy&
We continue every year to examine the incoming
and outgoing CEOs among the 2,500 largest
public companies in the world because
determining what companies do at these critical
turning points helps us understand what they are
looking for in a CEO and how the role is changing.
In 2014, we saw almost the same number of
turnovers as in the previous year, but the reasons
shifted a bit.
This year’s incoming class of CEOs was also similar
to those in recent years, once again highlighting
that on the whole, companies hire CEOs who are
familiar to them in many ways—mostly insiders,
mostly from the same country as their company
headquarters location, mostly having worked only
in the same region as their company, and mostly
having joined their company from another in the
same industry.
2014’s incoming class
CEO Turnover Rate by Succession Reason
CEO turnover events as a percentage of top 2,500 public companies
Source: Strategy& analysis
Note: All figures may not add to totals because of rounding
0%
2%
4%
6%
8%
10%
12%
14%
16%
11.2%
1.9%
1.2%
2013
14.2%
10.1%
2.6%
1.5%
2012
15.0%
10.8%
2.8%
1.4%
2011
14.2%
9.8%
2.2%
2.2%
2010
11.6%
7.7%
2.2%%
1.8%
2009 2014
14.3%
Turnoverrate
14.3%
9.1%
3.4%
1.8%
2008
14.4%
7.2%
5.1%
2.2%
2007
13.8%
6.7%
4.2%
2.9%
2006
14.4%
6.3%
4.6%
3.4%
2005
15.4%
9.2%
3.6%
2.6%
2004
14.7%
7.8%
4.5%
2.4%
2003
9.8%
5.3%
3.2%
1.3%
2002
10.8%
5.0%
4.4%
1.4%
2001
10.9%
6.0%
2.4%
2.4%
2000
12.9%
6.4%
3.4%
3.2%
PlannedForcedM&A
10 Strategy&
2012
78%
22%
76%
24%
2013
71%
29%
2014
2014
67%
33%
2013
65%
35%
2012
55%
45%
80% 85%
2014
12%
2013
6% 4%
13%
2012
81%
9%
10%
55% 58% 57%
45% 42% 43%
201420132012
Insider Outsider
Same country,
same region
Different country,
same region
Different country,
different region
Joined from
same industry
Joined from
different industry
Has not worked
in other regions
Has worked
in other regions
By insider vs outsider status
By previous experience in different region
compared to company HQ region
By nationality compared to company HQ region
By same or different prior industry compared to
current company industry
Source: Strategy& analysis
Note: Exhibit excludes turnover events resulting from M&A, interims, and events with incomplete turnover information.
Incoming CEOs 2012-2014
Not all talent in a company comes from the same country as
company headquarters, of course. When choosing a CEO, high-
performing companies may place more emphasis on understanding
other markets—which can be crucial to growth—than on
familiarity at headquarters.
Per-Ola Karlsson
The share of women CEOs is still pathetically low, but the trends we
see should have a meaningful effect over time. By 2040, we expect a
third of all incoming CEOs to be women.
Ken Favaro
It’s notable that over the past five years the
highest-performing companies have far more
often than others hired a CEO who comes from a
different region than the company headquarters
location—overall, 17 percent of CEOs at high
performers have been from a different region,
compared with 11 percent at the lowest
performers.
There were 17 women in the 2014 class of
incoming CEOs, or 5 percent of all new CEOs
(compared with 3 percent in 2013). This
continues the trend we observed in last year’s
study of a slowly increasing share of women CEOs.
We saw no meaningful change in our two most
startling findings about women CEOs—that they
are more often outsiders (33 percent over the 11
years from 2004 through 2014 compared with 22
percent of men) and more often forced out (32
percent of the time over 11 years compared with
25 percent of men).
Source: Strategy& analysis
Percentage of Women CEOs by Incoming and Outgoing Classes 2004-2014
69%
Incoming CEOsOutgoing CEOs
1.8%
3.1%
11Strategy&
12 Strategy&
Source: Strategy& analysis
1
“Other mature” economies include Argentina, Australia, Bahrain, Chile, Cyprus, Czech Republic, Hong Kong, Hungary, New
Zealand, Poland, Saudi Arabia, South Korea, etc.
2
“Other emerging” economies include Colombia, Egypt, Indonesia, Kazakhstan, Mauritius, Mexico, Mongolia, Nigeria,
South Africa, Turkey, etc.
Note: “Mature” countries are defined as per the U.N. Development Programme 2013 ranking of countries with “very high
human development” (human development index >0.8); all others are “emerging” countries.
2009-2014 CEO turnover events as a percentage of top 2,500 public companies in each region
0%
5%
10%
15%
20%
25%
2009 2010 2011 2012 2013 2014
China
Brazil, Russia, India
Other emerging
Other mature
Japan
Western Europe
U.S., Canada
Over time, turnover rates across regions seem to be converging,
suggesting that companies are increasingly facing similar
dynamics around the world.
Gary L. Neilson
Regional and Industry Trends in CEO Turnovers
13Strategy&
2009-2014 CEO turnover events as a percentage of top 2,500 public companies in each industry
Source: Strategy& analysis
1
“Consumer discretionary” includes automobiles and components, consumer durables and apparel, consumer services,
media, and retailing.
Note: These figures may differ from those reported in earlier years because companies in the healthcare industry are now
reported separately
0%
5%
10%
15%
20%
25%
2009 2010 2011 2012 2013 2014
Energy
Financials
Industrials
Information technology
Materials
Telecommunications services
Consumer staples
Consumer discretionary1
Utilities
Healthcare
14 Strategy&
This study of CEOs, Governance, and Success
identified the world’s 2,500 largest public
companies, defined by their market
capitalization (from Bloomberg) on January
1, 2014. We then identified the companies
among the top 2,500 that had experienced a
chief executive succession event between
January 1, 2014, and December 31, 2014, and
cross-checked data using a wide variety of
printed and electronic sources in many
languages. For a listing of companies that had
been acquired or merged in 2014, we also
used Bloomberg.
Each company that appeared to have changed
its CEO was investigated for confirmation that
a change occurred in 2014, and additional
details—title, tenure, chairmanship,
nationality, professional experience, and so
on—were sought on both the outgoing and
incoming chief executives (as well as any
interim chief executives).
Company-provided information was acceptable
for most data elements except the reason for
the succession. Outside press reports and other
independent sources were used to confirm the
reason for an executive’s departure. Finally,
Strategy& consultants worldwide separately
validated each succession event as part of the
effort to learn the reason for specific CEO
changes in their region.
To distinguish between mature and emerging
economies, Strategy& followed the United
Nations Development Programme 2013 ranking.
Total shareholder return data over a CEO’s
tenure was sourced from Bloomberg and
includes reinvestment of dividends (if any).
Total shareholder return data was then
regionally market-adjusted (measured as the
difference between the company’s return and
the return of the main regional index over the
same time period) and annualized.
Methodology
15Strategy&
Ken.Favaro@strategyand.pwc.com
Per-Ola.Karlsson@strategyand.pwc.com
Gary.Neilson@strategyand.pwc.com
Ken Favaro
Ken Favaro is a Strategy& senior partner and its global lead for enterprise strategy. He is based in
New York. His expertise covers corporate and business strategy, strategic innovation, and organic
growth. Favaro works across all industries, particularly in the consumer, retail, healthcare, and
financial-services industries.
Per-Ola Karlsson
Based in Dubai, Per-Ola Karlsson is a senior partner with 28 years of consulting experience. His
main areas of expertise are strategy formulation, organizational development, corporate center
design, and governance. In addition, he frequently supports companies in the areas of change
management and people capabilities.
Gary L. Neilson
Gary L. Neilson is a senior partner based in Strategy&’s Chicago office. He has 35 years of experience
with the firm and focuses on helping Fortune 500 companies with operating model transformation
challenges. More specifically, he helps clients across all industries with organizational design, cost
restructuring, and enterprise-wide transformation programs.
About the authors
Contacts
Abu Dhabi
Joanne Alam
+971-2-6992400
joanne.alam
@strategyand.pwc.com
Amsterdam
Monique De Meyere
+31-20-504-1984
monique.demeyere
@strategyand.pwc.com
London
Deirdre Flynn
+44-20-7393-3279
deirdre.flynn
@strategyand.pwc.com
Munich
Meike Hegge
+49-89-545-25-644
meike.hegge
@strategyand.pwc.com
Paris
Beatrice Malasset
+33-1-44-34-3131
beatrice.malasset
@strategyand.pwc.com
São Paulo
Deborah Frattini
+55-11-5501-6290
deborah.frattini
@strategyand.pwc.com
Shanghai
Michelle Wang
+86-21-2327-9825
michelle.wang
@strategyand.pwc.com
Stockholm
Fredrik Vernersson
+46-8-506-190-62
fredrik.vernersson
@strategyand.pwc.com
Sydney
Sarah Cole
+61-2-9321-1931
sarah.cole
@strategyand.pwc.com
Tokyo
Ayumi Suda
+81-3-6757-8683
ayumi.suda
@strategyand.pwc.com
Washington, DC
Michelle Farhi
+1-301-758-7011
michelle.farhi
@strategyand.pwc.com
Zurich
Karla Schulze-Osthoff
+41-43-268-2137
karla.schulzeosthoff
@strategyand.pwc.com
© 2015 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further
details. Disclaimer: This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.
www.strategyand.pwc.com
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of practical strategists
committed to helping you
seize essential advantage.
We do that by working
alongside you to solve your
toughest problems and
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Etude Strategy& et PwC "CEOs, Governance, and Success" (avril 2015)

  • 1. 2014 study of CEOs, governance, and success The value of getting CEO succession right
  • 2. 2 Strategy& Companies have gotten a lot better at succession planning over the past 15 years— and that’s good news, because simply having a turnover at the top, for any reason, depresses companies’ performance: the median shareholder return at companies that have changed CEOs falls to -3.5 percent (relative to the index they trade on) in the year after the change. But too many companies still aren’t getting succession planning right. We estimate that at the world’s largest public companies just one problem—being forced into turnovers instead of planning them—has recently cost each company in that situation an average of $1.8 billion in foregone shareholder value.
  • 3. 3Strategy& In our 15th year of studying CEO successions at the 2,500 largest public companies in the world, we’ve assessed how much progress companies have made toward better succession planning, the value of that improvement, and how much more value some companies are leaving on the table with poor planning. What’s going right? • More companies are planning successions instead of forcing them: companies have increased the share of planned turnovers by 30 percent over the course of our study— from 63 percent in 2000–02 to 82 percent in 2012–14. This is a shift from an average of 85 companies in the top 2,500 having forced turnovers each year to 61. • A clear sign of good planning is a strong internal pipeline: High-performing companies with planned successions are more apt to hire their CEO from inside the company than are other companies, and they follow one insider CEO with another one 82 percent of the time, 9 percentage points more often than low-performing companies. But companies are still too often forced into making a change, and poorly planned successions tend to lead to a vicious circle: • 27 percent of companies undergoing a forced succession hired a CEO from outside the company over the past 10 years, compared with 20 percent of those making a planned succession. • Outsider CEOs have been forced out of office 44 percent more often than insiders over the past 10 years (36 percent of the time compared with 25 percent for insiders). • CEOs who come in after a forced succession have shorter median tenures than those coming in after a planned succession—only 4.2 years compared with 5.6—meaning that companies without good succession plans are setting themselves up for more frequent turnovers. • Most often, companies that are already low performers are the ones forced into turnovers and hiring CEOs from the outside—so their poor succession planning tends to increase the degree of change, uncertainty, and sometimes even paralysis inside these companies, and correlates with ongoing low performance and turnovers happening ever faster. There is hope: • If the world’s largest companies collectively were able to reach a steady state in which only 10 percent of their turnovers each year were forced, we estimate this could help them add some $60 billion in shareholder value annually (assuming all else stays the same).
  • 4. CEO Succession Reasons as a Percentage of Turnover Events 2000-2014 4 Strategy& 1 The 2014 breakdown by type of turnover including M&A is 78 percent planned, 13 percent forced, and 9 percent M&A. 2 We state all total shareholder return figures as annualized TSR over outgoing CEOs’ total tenure and we regionally adjust the figures, meaning that performance is measured relative to a regional index (S&P 500, Brazil Bovespa, FTSE 100, CAC 40, etc.). More and more companies are getting succession planning right. The overall increase in the share of planned turnovers, up to a record high in 2014—86 percent—is one key indicator.1 In addition, we see clear correlations between companies with planned turnovers, companies in the top quartile of performance2 when they do undergo a turnover, and good governance. Over the past 15 years, for example, companies in the highest quartile of performance have had planned turnovers 79 percent of the time, compared with 55 percent among companies in the lowest quartile and a 15-year average of 70 percent. And over the past 10 years, the highest- performing companies have hired 79 percent of their CEOs from the inside compared with 70 percent at the low performers. High performers More and more companies are getting succession right The quartiles of performance used in this analysis are created by dividing all companies with turnovers in a given year into four groups based on the annualized total shareholder returns (TSR) generated by the outgoing CEO over his or her full tenure as CEO relative to the index the company trades on. 201120102009200820072006200520042003200220012000 201420132012 82% 18% 78% 22% 73% 27% 59% 41% 61% 39% 58% 42% 72% 28% 63% 37% 63% 37% 53% 47% 72% 28% 65% 35% 86% 14% 79% 21% 80% 20% Planned Forced Source: Strategy& analysis Note: Exhibit excludes turnover events resulting from M&A
  • 5. 5Strategy& are also able to follow an insider with an insider far more often than other companies: In planned transitions at these companies, 82 percent do so, compared with 73 percent at the low performers, indicating that high performers have generally more robust leadership pipelines. In addition, insider CEOs are less often forced out of office, have slightly longer tenures than outsiders, and in 10 of the 15 years we’ve studied have generated higher returns over their time as CEO. Interestingly, the highest-performing companies also turn over their CEOs more frequently than average performers, with a median tenure of 4.8 years compared with 6.3 years at average performers—but this is far less turnover than among the lowest performers, where the median tenure is only 3.4 years. The relatively speedy turnover rate at the high performers is likely because of poaching—other companies directly hiring these companies’ CEOs— combined with companies planning a change to keep ahead of the game and ensure they have the talent they need for the future. Top-performing companies have boards that make CEO governance and succession an ongoing agenda item at board meetings, and they hold executive sessions (without the CEO) on the topic. They can typically get in front of issues before they become disruptive, so they reduce the chances of a forced succession event. Ken Favaro Source: Strategy& analysis Note: Exhibit excludes turnover events resulting from M&A, interims, and events with incomplete turnover information. Some Advantages of Insider CEOs, 2005-2014 0 5 10 15 20 25 30 35 40 Outsider 25% 36% % Insider 5 0.0 0.5 1.0 1.5 2.0 2.5 3.0 3.5 4.0 4.5 5.0 Outsider 4.75 -5%-44% Years Insider Forced turnovers – Insider vs outsider status of outgoing CEO Median tenure of outgoing CEOs
  • 6. It’s important to remember that forced turnovers aren’t always the wrong choice—surprises happen to the best-run companies and sometimes a board simply needs to make a change for the overall good of the company. Even so, our experience suggests that having a solid plan will help a company stabilize sooner after any kind of turnover. Gary L. Neilson More Interim and Outsider CEOs at the Lowest-Performing Companies Permanent insider Permanent outsider Interim Lowest-performing companies 60% 25% 15% 10% 21% 69% Highest-performing companies Source: Strategy& analysis Note: Exhibit excludes turnover events resulting from M&A, and events with incomplete turnover information. 6 Strategy& Too often, the lowest-performing companies are also the ones that get succession planning wrong, as we see it. They far more often have a forced turnover—indeed, 40 percent of all forced turnovers have taken place at companies in the lowest quartile over the 15 years we’ve studied the patterns. In many cases low performance gives a board good cause to force out a CEO—indeed, shareholder returns in the year after a forced turnover improve from a median of -13 percent to -0.6 percent at these companies (relative to their indices). Even so the share of forced turnovers is higher than we think it should be, and when they do occur the outcomes could be improved. In addition, the lowest-performing companies don’t appear to have as strong a pipeline to call on: Over the past 10 years, 25 percent of their new CEOs have been outsiders and an additional 15 percent interim leaders, compared with 21 percent and 10 percent at the top performers. The lowest-performing companies are also least often able to follow an insider CEO with another insider. The vicious circle some companies still fall into
  • 7. 7Strategy& The pipeline concern is made worse by the fact that the lowest-performing companies tend to have more turnovers than others. Among the companies that have had four or more CEO turnovers in the 15 years of our study, the company’s annualized relative TSR over the tenure of the outgoing CEO puts 37 percent of them in the lowest performing group at the time of a turnover; this compares with only 15 percent at companies that have had only one turnover in that period. Furthermore, 31 percent of all turnovers among companies that had at least four were forced, compared with 21 percent at companies with only one turnover. Forty percent of all the lowest-performing companies face additional uncertainty whenever they have a change at the top, because either they have a CEO they don’t know at all or they have a CEO whose role is designed to be temporary. Such uncertainty tends to reduce morale and corporate performance. Per-Ola Karlsson Company Distribution by Number of Turnovers and Quartile of Performance 2000-2014 Source: Strategy& analysis Note: Our analysis of turnover velocity is based on the median CEO tenure of five years and the fact that our database now contains 15 years of data. “Expected-velocity turnover companies” have had two or three CEO changes in the course of our study and the other categories have had fewer (“slow”) or more (“high-velocity”). 15% 24% 37% 25% 27% 19% 31% 25% 19% 28% 25% 24% Slow turnover companies High-velocity turnover companies Expected-velocity turnover companies Highest quartile Company performance Lowest quartile Second quartile Third quartile
  • 8. 8 Strategy& Any kind of CEO turnover results in shifts in the top team, changing corporate priorities, and an inward focus at most companies. These are likely among the reasons that we see a drop in total shareholder returns in the year leading up to a CEO turnover as well as the year after it. In the preceding year, median TSR (relative to companies’ indices) falls to -2.3 percent, and it falls again, to -3.5 percent, in the year after. There’s a stark difference between companies able to plan their turnovers and those forced into them: at companies forced into turnovers the median TSR in the year before the change falls to -13 percent, while it drops, but only to -0.5 percent, at companies with planned turnovers. In the year following the turnover, companies with forced turnovers recover somewhat, to a median TSR of -0.6 percent, while those in planned turnovers see another drop, to -3.5 percent. In recent years, we estimate, all this means companies undergoing forced turnovers have foregone some $112 billion a year3 —that’s roughly $1.8 billion for each company more than if their turnovers had been planned. There is good news: if companies continue the trend toward more planned CEO changes, to the point that they reduce the share of forced turnovers to 10 percent, we estimate that they could collectively generate an additional $60 billion in value (all else staying the same). $112 billion in foregone value Given the value implications, this is clearly a business issue that needs to be ‘owned’ by the top team instead of being relegated to HR. There are a few straightforward ways to start. First, boards need to take responsibility for the succession process, not just for the next CEO but to build a robust, sustainable executive pipeline. Second, boards should always have a plan for succession, though they should keep it private to avoid executives’ leaving the company. Third, executive HR processes should reward managers who contribute to the development of talent and discourage parochial, protective moves that prevent high-potential talent from gaining experience across the company. Gary L. Neilson Median Total Shareholder Return in the Turnover Window 2011-2013 Source: Strategy& analysis Note: Exhibit excludes turnover events resulting from M&A, interims, and events with incomplete turnover information. 3 This analysis is based on turnovers occurring in 2011, 2012, and 2013 for which full turnover and market capitalization information are available. -4.0 -3.5 -3.0 -2.5 -2.0 -1.5 -1.0 -0.5 0.0 0.5 TSR Year after turnover -3.5% Year leading up to turnover -2.3% Two years before turnover 0.5%
  • 9. 9Strategy& We continue every year to examine the incoming and outgoing CEOs among the 2,500 largest public companies in the world because determining what companies do at these critical turning points helps us understand what they are looking for in a CEO and how the role is changing. In 2014, we saw almost the same number of turnovers as in the previous year, but the reasons shifted a bit. This year’s incoming class of CEOs was also similar to those in recent years, once again highlighting that on the whole, companies hire CEOs who are familiar to them in many ways—mostly insiders, mostly from the same country as their company headquarters location, mostly having worked only in the same region as their company, and mostly having joined their company from another in the same industry. 2014’s incoming class CEO Turnover Rate by Succession Reason CEO turnover events as a percentage of top 2,500 public companies Source: Strategy& analysis Note: All figures may not add to totals because of rounding 0% 2% 4% 6% 8% 10% 12% 14% 16% 11.2% 1.9% 1.2% 2013 14.2% 10.1% 2.6% 1.5% 2012 15.0% 10.8% 2.8% 1.4% 2011 14.2% 9.8% 2.2% 2.2% 2010 11.6% 7.7% 2.2%% 1.8% 2009 2014 14.3% Turnoverrate 14.3% 9.1% 3.4% 1.8% 2008 14.4% 7.2% 5.1% 2.2% 2007 13.8% 6.7% 4.2% 2.9% 2006 14.4% 6.3% 4.6% 3.4% 2005 15.4% 9.2% 3.6% 2.6% 2004 14.7% 7.8% 4.5% 2.4% 2003 9.8% 5.3% 3.2% 1.3% 2002 10.8% 5.0% 4.4% 1.4% 2001 10.9% 6.0% 2.4% 2.4% 2000 12.9% 6.4% 3.4% 3.2% PlannedForcedM&A
  • 10. 10 Strategy& 2012 78% 22% 76% 24% 2013 71% 29% 2014 2014 67% 33% 2013 65% 35% 2012 55% 45% 80% 85% 2014 12% 2013 6% 4% 13% 2012 81% 9% 10% 55% 58% 57% 45% 42% 43% 201420132012 Insider Outsider Same country, same region Different country, same region Different country, different region Joined from same industry Joined from different industry Has not worked in other regions Has worked in other regions By insider vs outsider status By previous experience in different region compared to company HQ region By nationality compared to company HQ region By same or different prior industry compared to current company industry Source: Strategy& analysis Note: Exhibit excludes turnover events resulting from M&A, interims, and events with incomplete turnover information. Incoming CEOs 2012-2014
  • 11. Not all talent in a company comes from the same country as company headquarters, of course. When choosing a CEO, high- performing companies may place more emphasis on understanding other markets—which can be crucial to growth—than on familiarity at headquarters. Per-Ola Karlsson The share of women CEOs is still pathetically low, but the trends we see should have a meaningful effect over time. By 2040, we expect a third of all incoming CEOs to be women. Ken Favaro It’s notable that over the past five years the highest-performing companies have far more often than others hired a CEO who comes from a different region than the company headquarters location—overall, 17 percent of CEOs at high performers have been from a different region, compared with 11 percent at the lowest performers. There were 17 women in the 2014 class of incoming CEOs, or 5 percent of all new CEOs (compared with 3 percent in 2013). This continues the trend we observed in last year’s study of a slowly increasing share of women CEOs. We saw no meaningful change in our two most startling findings about women CEOs—that they are more often outsiders (33 percent over the 11 years from 2004 through 2014 compared with 22 percent of men) and more often forced out (32 percent of the time over 11 years compared with 25 percent of men). Source: Strategy& analysis Percentage of Women CEOs by Incoming and Outgoing Classes 2004-2014 69% Incoming CEOsOutgoing CEOs 1.8% 3.1% 11Strategy&
  • 12. 12 Strategy& Source: Strategy& analysis 1 “Other mature” economies include Argentina, Australia, Bahrain, Chile, Cyprus, Czech Republic, Hong Kong, Hungary, New Zealand, Poland, Saudi Arabia, South Korea, etc. 2 “Other emerging” economies include Colombia, Egypt, Indonesia, Kazakhstan, Mauritius, Mexico, Mongolia, Nigeria, South Africa, Turkey, etc. Note: “Mature” countries are defined as per the U.N. Development Programme 2013 ranking of countries with “very high human development” (human development index >0.8); all others are “emerging” countries. 2009-2014 CEO turnover events as a percentage of top 2,500 public companies in each region 0% 5% 10% 15% 20% 25% 2009 2010 2011 2012 2013 2014 China Brazil, Russia, India Other emerging Other mature Japan Western Europe U.S., Canada Over time, turnover rates across regions seem to be converging, suggesting that companies are increasingly facing similar dynamics around the world. Gary L. Neilson Regional and Industry Trends in CEO Turnovers
  • 13. 13Strategy& 2009-2014 CEO turnover events as a percentage of top 2,500 public companies in each industry Source: Strategy& analysis 1 “Consumer discretionary” includes automobiles and components, consumer durables and apparel, consumer services, media, and retailing. Note: These figures may differ from those reported in earlier years because companies in the healthcare industry are now reported separately 0% 5% 10% 15% 20% 25% 2009 2010 2011 2012 2013 2014 Energy Financials Industrials Information technology Materials Telecommunications services Consumer staples Consumer discretionary1 Utilities Healthcare
  • 14. 14 Strategy& This study of CEOs, Governance, and Success identified the world’s 2,500 largest public companies, defined by their market capitalization (from Bloomberg) on January 1, 2014. We then identified the companies among the top 2,500 that had experienced a chief executive succession event between January 1, 2014, and December 31, 2014, and cross-checked data using a wide variety of printed and electronic sources in many languages. For a listing of companies that had been acquired or merged in 2014, we also used Bloomberg. Each company that appeared to have changed its CEO was investigated for confirmation that a change occurred in 2014, and additional details—title, tenure, chairmanship, nationality, professional experience, and so on—were sought on both the outgoing and incoming chief executives (as well as any interim chief executives). Company-provided information was acceptable for most data elements except the reason for the succession. Outside press reports and other independent sources were used to confirm the reason for an executive’s departure. Finally, Strategy& consultants worldwide separately validated each succession event as part of the effort to learn the reason for specific CEO changes in their region. To distinguish between mature and emerging economies, Strategy& followed the United Nations Development Programme 2013 ranking. Total shareholder return data over a CEO’s tenure was sourced from Bloomberg and includes reinvestment of dividends (if any). Total shareholder return data was then regionally market-adjusted (measured as the difference between the company’s return and the return of the main regional index over the same time period) and annualized. Methodology
  • 15. 15Strategy& Ken.Favaro@strategyand.pwc.com Per-Ola.Karlsson@strategyand.pwc.com Gary.Neilson@strategyand.pwc.com Ken Favaro Ken Favaro is a Strategy& senior partner and its global lead for enterprise strategy. He is based in New York. His expertise covers corporate and business strategy, strategic innovation, and organic growth. Favaro works across all industries, particularly in the consumer, retail, healthcare, and financial-services industries. Per-Ola Karlsson Based in Dubai, Per-Ola Karlsson is a senior partner with 28 years of consulting experience. His main areas of expertise are strategy formulation, organizational development, corporate center design, and governance. In addition, he frequently supports companies in the areas of change management and people capabilities. Gary L. Neilson Gary L. Neilson is a senior partner based in Strategy&’s Chicago office. He has 35 years of experience with the firm and focuses on helping Fortune 500 companies with operating model transformation challenges. More specifically, he helps clients across all industries with organizational design, cost restructuring, and enterprise-wide transformation programs. About the authors Contacts Abu Dhabi Joanne Alam +971-2-6992400 joanne.alam @strategyand.pwc.com Amsterdam Monique De Meyere +31-20-504-1984 monique.demeyere @strategyand.pwc.com London Deirdre Flynn +44-20-7393-3279 deirdre.flynn @strategyand.pwc.com Munich Meike Hegge +49-89-545-25-644 meike.hegge @strategyand.pwc.com Paris Beatrice Malasset +33-1-44-34-3131 beatrice.malasset @strategyand.pwc.com São Paulo Deborah Frattini +55-11-5501-6290 deborah.frattini @strategyand.pwc.com Shanghai Michelle Wang +86-21-2327-9825 michelle.wang @strategyand.pwc.com Stockholm Fredrik Vernersson +46-8-506-190-62 fredrik.vernersson @strategyand.pwc.com Sydney Sarah Cole +61-2-9321-1931 sarah.cole @strategyand.pwc.com Tokyo Ayumi Suda +81-3-6757-8683 ayumi.suda @strategyand.pwc.com Washington, DC Michelle Farhi +1-301-758-7011 michelle.farhi @strategyand.pwc.com Zurich Karla Schulze-Osthoff +41-43-268-2137 karla.schulzeosthoff @strategyand.pwc.com
  • 16. © 2015 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. Disclaimer: This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors. www.strategyand.pwc.com Strategy& is a global team of practical strategists committed to helping you seize essential advantage. We do that by working alongside you to solve your toughest problems and helping you capture your greatest opportunities. These are complex and high-stakes undertakings — often game-changing transformations. We bring 100 years of strategy consulting experience and the unrivaled industry and functional capabilities of the PwC network to the task. Whether you’re charting your corporate strategy, transforming a function or business unit, or building critical capabilities, we’ll help you create the value you’re looking for with speed, confidence, and impact. We are part of the PwC network of firms in 157 countries with more than 195,000 people committed to delivering quality in assurance, tax, and advisory services. Tell us what matters to you and find out more by visiting us at strategyand.pwc.com/me.