Catherine Krause Central Coast Partnerships
•
1 gostou•352 visualizações
Presented at combined meeting of the marketing and programs group, and the reference and information services group at Blacktown 7 August 2019
Mais conteúdo relacionado
Semelhante a Catherine Krause Central Coast Partnerships
Semelhante a Catherine Krause Central Coast Partnerships (20)
Mais de PublicLibraryServices
Mais de PublicLibraryServices (20)
Último
Último (20)
Catherine Krause Central Coast Partnerships
- 1. www.centralcoast.nsw.gov.au Library Partnerships Auslan Sign Language 1 2019
- 3. centralcoast.nsw.gov.au WHO Central Coast Council Library Service Central Coast Council Community Partnerships Disability Inclusion Officer The Deaf Society The Central Coast Community
- 4. centralcoast.nsw.gov.au Families Students School Teachers McDonald’s Customer Service Staff Library Staff Council Staff Child Care Teachers Surf Life Savers Local Businesses
- 5. WHY Erina Branch Staff Request for staff training in Auslan Opened Discussions Between Central Coast Council Units Library Community and Cultural Programs Disability Inclusion officer Leisure and Lifestyle The Deaf Society Funding Available in the Disability Inclusion Action Plan (DIAP) for community training
- 6. centralcoast.nsw.gov.au In the past I have been a little hamstrung about what to do, say or sign when interacting with deaf people. We can approach with more confidence. Senior attendee I would like to be able to communicate with my best best friend’s dad who is deaf. 10 year old attendee
- 7. I’m a first year Uni student studying secondary teaching. I would like to be able to teach a diverse range of students and I don’t want disabilities or different abilities to get in the way of that teaching. Young adult attendee
- 8. Disability inclusion Action Plan (DIAP) DIAP Action Item AB.010: To develop and implement a disability awareness and education campaign for the broader community to include information from relevant external organisations. Pilot DIAP Program Purpose: Gauge community response Evaluate the program’s value to the community Engage the library unit to continue funding and delivery of the program to the community.
- 10. centralcoast.nsw.gov.au Erina Library staff Contacted Deaf Society Deaf Tech Savvy Seniors Funded by Deaf Society Facilitated and supported by the library Disability Inclusion Officer Initial approval for one Auslan1 program 8x2hr sessions Funded through DIAP Deaf Society Facilitated Training Provided resources and trainer Library Coordinated program delivery Room bookings Trainer Eventbrite Advertising and promotion WHAT WE DID LAYCOCK ST THEATRE Auslan interpreted performances Partnership with CCC Disability Inclusion Officer and CCC Leisure and Lifestyle unit Funded through DIAP
- 12. RESULT Initial program 20 Places Booked out almost immediately Approval To fund another identical program through DIAP Additional program 20 Places Booked out almost immediately again
- 14. FEEDBACK FROM ATTENDEES Simone Can I please enrol in the second sign language course next term? I have thoroughly enjoyed the first course. Sharon I would firstly like to say thank you for giving me the opportunity to participate in the Auslan course. There are several people in my course and the previous one who are asking if the Auslan 2 will be running? Is this something that Council is looking into?
- 15. CHALLENGES Reviewing Various options available Gaining approval from different areas of Council Identifying The best way to deliver Auslan training within the library service How to ensure training adds value and remains current Logistics Room availability Coordinating facilitator with location and time Paperwork CCC Contractors checklist Area of Council responsible Communication Deaf Society contact with sign Language Australia via email only (provided insight into the challenges faced by the deaf community) Promotion of Auslan 2 Facilitator promoted non-library course to attendees Lead to confusion for attendees wishing to book. Budget Approval Availability Processes
- 17. OUTCOMES Opened up Library communication channels with the Deaf Society – provided insights into the deaf community experiences Created connections between the Library and Council’s Disability Inclusion Team Supported Central Coast Council’s Disability Inclusion Action Plan (DIAP) Fulfilled pilot program role of gauging community interest and program value – reflected in sale rate of tickets in both sessions Attendees received an introduction to basic sign language skills and etiquette to communicate in the Deaf community’s preferred language Opportunities for more community programming, staff training and accessible events.
- 19. WHERE TO FROM HERE 1. Budget Discussions 2. Identifying a model moving forward • Auslan 2 workshops funded by CCC (waiting list) • Provide more introductory workshops, participants wishing to continue to Auslan 2 immediately would book through the Deaf Society and pay the fee • Training for staff and opportunities to practice new skills 3. Investigate and implement ways to build on this foundation • Scheduling inclusive library events, such as movies with subtitles, Auslan meet and greet program, movie or bookclub, Auslan interpreted Storytime • Hiring an Auslan interpreter for major events, in consultation with the deaf community
Notas do Editor
- Snap shot of community participants
- Erina Library identified a number of customers who are hearing impaired or deaf and were interested in increasing accessibility for these customers when using the library, accessing resources and services and their enquiries. (Inadequate) First Deaf Tech Savvy seniors – average 6 per session over a five week program – funded by Deaf Society. By providing some basic training for staff, who are the first point of contact for customers, we can improve our communication while making enquiries and assistance a smother process for staff and customers. Programs and Planning librarian and Erina Library staff met with Scott from The Deaf Society, enquiring about basic Auslan training library staff and the community could attend. The Deaf society identified training available to staff and the community for a fee and can be run at one of our library branches. This training would be a first step for the library service and following this we would be interested in finding ways to make our author events in particular more accessible for the deaf community, including translators for events, social groups in the library for the deaf community with the opportunity to upskill in certain areas (Fro example Deaf Tech Savvy Seniors)
- Stories from the classroom
- Stories from the classroom
- Central Coast Disability Inclusion Action Plan, 2017-2021 (DIAP). Accessed from Central Coast Council website on 23 July 2019, https://cdn.centralcoast.nsw.gov.au/sites/default/files/Disability_Inclusion_Action_Plan_2017-Residents.pdf AB.010 Develop and implement an innovative, relevant and holistic annual disability awareness and education campaign for the broader Central Coast community, Campaign to include information from and partnerships with relevant external organisations Deliver a minimum of 1 campaign annually Year 1, ongoing Community Partnerships Community Engagement External partners for example disability related agencies and government departments $5,700 Operational resources It also delivers on another CP owned DIAP action item which is AB.009 to educate local businesses to enhance inclusion and patronage of people with a disability to their business.
- Each partner contributed something
- Trainer in action
- Huge response – we are still receiving enquiries for this training from the community
- So much fun
- Request for more
- Huge learning experience Insight into the requirements and consideration of deaf community led to change in behaviours eg movies, captions, tools available
- This is where we are up to on this program.
- Thank you