Info Webinar: Prosci Workshop for Project Managers

1. Presented by Vicky Emery August 2016 Prosci Delivering Project Results: Workshop for Project Managers and Teams Information Webinar

2. Introducing Being Human • Founded in 1993 • Our mission: develop change-capable people and organisations so they achieve the beneﬁts of change. • Prosci Primary Aﬃliate Australia and New Zealand. 2

3. Agenda 1.  About you: your needs in building change capability on projects/programs and across the organisation 2.  Role based training overview 3.  Prosci Delivering Project Results Workshop: •  Target audience •  Learning Outcomes •  Action learning approach •  Take ways •  Our Facilitators •  In house and public options – which is right for you ? 4.  Q&A 3 “Change is the law of life. And those who look only to the past or present are certain to miss the future.” John F. Kennedy

4. Greatest contributors to success 1.  Active and visible executive sponsorship 2.  Structured Change Management approach 3.  Dedicated Change Management resources 4.  Interaction and engagement with Project Management 5.  Employee engagement and participation 6.  Frequent and open communication 7.  Engagement with middle managers ✔ ✔ 2016 rank 2016 Best Practices in Change Management Report. 1,120 participants in 56 countries. Prosci Inc copyright 2016. ê é ✔ ✔ ✔ 6

5. Interaction and engagement with Project Management 7 Percentage of participants who integrated Project Management and Change Management 71% 22% 7% 77% 20% 3% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Yes No Don't know 2013 2015 Did integration make an impact on achieving project objectives? 58% 42% 0% 10% 20% 30% 40% 50% 60% 70% Integrated Did not integrate

6. Best Practices update on who receives training •  Signiﬁcant increase in training for Change Management Resources (72% up from 51%) •  Decline in training for all other groups •  76% of participants said their organisation didn’t prepare managers for change 9 72% 44% 37% 31% 15% 0% 20% 40% 60% 80% Change Management Resources Project team People Leaders Executives Impacted employees Percent of Respondents Groups that received CM Training 3% 3% 29% 47% 3% 0% 10% 20% 30% 40% 50% Strongly agree Agree Disagree Strongly disagree Unsure Percentage of Participants Did your organisation adequately prepare people leaders during change? 2016 Best Practices in Change Management Report. 1120 participants in 56 countries. Prosci copyright 2016.

7. Building organisational change capability requires twin approach: training and project application CM Build Individual  Competencies Integrate into   Changes, Projects   and Programs Initiate Plan Design Develop Deploy “Go Live”Kick off Phase 3: Reinforcing Change Phase 2: Managing Change Phase 1: Preparing for Change A D K A R Strategy Plans Measures General Project Lifecycle Individual Change Journey Milestones Organizational Change Mgmt Activities Major events Prosci® ADKAR ® Model Prosci® 3-Phase Process Execs & Senior Leaders Front-Line Associates Middle Managers & Supervisors Initiate Plan Design Develop Deploy Sustain © Prosci Inc. All rights reserved www.change-management.com 11

8. Internalize ABC of sponsors Internalize CLARC role in change Expect and Thrive in Change The eﬀectiveness of Prosci’s research based,  role based training Design solutions with adoption and usage in mindExecs & Senior Leaders Front-Line Associates Middle Managers & Supervisors 12

9. Action Learning Program Key Change Enabling Roles Senior Leadership Change Practitioners Project Teams Managers Front Line Employees Prosci Sponsor Brieﬁng (1/2 day) Prosci Certiﬁcation Program Experienced Practitioner Program, ECM Boot Camp Prosci Delivering Project Results Workshop (1 day) Prosci Managers Program (1 day) Prosci Employee Program (1 day) Role-BasedTraining CoachingSupport How Prosci’s role based training works 13

10. •  1 day •  Get Project Managers and teams, IT specialists, BAs, SMEs on board with CM •  Bring a current change •  See connection between adoption and usage and achieving results •  Includes $300 worth of Prosci cloud tools •  In house and public programs 2016 Public Programs Brisbane: September 13 Canberra: October 11 Melbourne: November 8 Auckland: November 14 Wellington: November 17 In House programs also available min 12 participants Prosci Delivering Project Results: Change Management Workshop for Project Managers 14

11. Prosci Delivering Project Results: Change Management Workshop for Project Managers •  Launched in 2015 in Australia •  Piloted for Prosci globally •  Trained 225 people in wide range of sectors •  Specifically designed for Project Managers and teams – uses PM concepts and terminology •  New content - NOT “cut down” version of Certification Program •  Action learning to suit their learning style 15 Excellent, filled in knowledge gap in the change management space. Kevin, Project Manager, Government Services Very relevant to day-to-day work processes. Feel I can definitely incorporate elements into planning to make projects more successful! Peter Moloney, Project Manager, University of Technology Sydney

12. Target Audience •  Project Managers •  Program Managers •  SMEs •  HR/L&D/OD – who are SMEs on projects •  Business Analysts •  Change Champions •  Change Analysts •  Corporate Communications - who are SMEs on projects 16

13. Learning Outcomes 1.  Reposition Change Management to a key component of change success, in a partnership with Project Management 2.  Show the connection between project deliverables, organisational outcomes and the required employee adoption and usage that delivers expected beneﬁts 3.  Overview of Prosci ADKAR Model and Prosci methodology 4.  Leave with a completed Project Blueprint – a key deliverable for the Change Management Plan 17 Excellent, ﬁlled in my knowledge gap in the change management space. Kevin, Project Manager, Government Services

14. Action Learning Approach •  Bring a current change •  Work in teams or individually •  Complete the Prosci PCT Assessment on the change •  Learn and apply using Prosci Change Management Blueprint •  Estimate the percentage of expected beneﬁts tied to “people change” •  Identify impacted groups and •  Identify their future state •  Complete ADKAR assessment 18

15. Take ways •  AUD300 worth of Prosci resources •  Workbook •  Prosci Assessments and materials •  ADKAR ® - A Model for Change in Business, Government and our Community - By Jeﬀrey M Hiatt (book) •  Change Management - The People Side of Change - By Jeﬀrey M Hiatt and Timothy J Creasey •  Prosci Change Management Best Practices Research Expose (Prosci Portal on-line app) •  Change Management Blueprint (Prosci Portal on-line app) •  Webinar Replay: Integrating Change Management and Project Management (Prosci Portal on-line app) 19

16. Q&A 2016 Public Programs Brisbane: September 13 Canberra: October 11 Melbourne: November 8 Auckland: November 14 Wellington: November 17 In House programs also available min 12 participants 20

17. Where to find today’s slides and recording •  Being Human Company Linked in Profile – Follow us •  Catherine Smithson’s Linked In profile •  Being Human’s Facebook page •  www.slideshare.net Search for Being Human Pty Ltd (now includes option to listen to recording) •  YouTube - Search for Being Human Pty Ltd 21

18. More info Being Human beinghuman.com.au Prosci •  change-management.com •  prosci.com •  portal.prosci.com 22

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