This document summarizes a presentation about using IBM's Tivoli Common Reporting (TCR) for reporting on monitoring data collected by IBM products. It introduces TCR and its components, describes how it integrates with tools like IBM Tivoli Performance Expert and IBM WebSphere Application Server, and demonstrates sample reports. The presentation highlights how TCR can provide customizable, extensive reporting to help with performance management, capacity planning, and understanding SLA conformity.

1. CONNECT WITH US:
Effective Reporting using Tivoli
Common Reporting
Suresh Wilson
Technology Manager - Prolifics

2. CONNECT WITH US:
Agenda
Reporting and its importance
Basics of Tivoli Common Reporting
Tivoli Data Warehouse
TCR – Data Model
TCR - Components
Live demo
2

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Speaker Introduction
3
Suresh Wilson
Technology Manager - Prolifics
Technology Manager focusing on enterprise systems, cloud services,
enterprise integration and performance management; focusing primarily on
IBM WebSphere, Tivoli (CS&I) and Rational product lines.

4. CONNECT WITH US:
Prolifics at a Glance
4
5-Years Compound
Annual Growth Rate
19%
Employees
Worldwide
1,500
Global Presence
United States, United Kingdom, Germany, India
20+
Technology
Accelerators
550+
Technical
Certifications
Over 10 Technology and
Solutions Awards since 2009
including Business Agility,
Customer Integration and Digital
Experience, the first ever
Beacon Laureate for Business
Agility
Over 160 global customers
are currently Fortune
1000 companies
Best-in-class architects and
specialty experts:
BPM, Integration, Digital
Experience, Security, Testing,
Business Analytics and
Enterprise Content Management
End-to-End Project
Expertise
Rate of Repeat
Engagements*
91%
Years in
Business
35+
Offices
14
Awards
Technology Expertise
Fortune 1000
*based on % revenue Source – December 2013 internal revenue metrics

5. CONNECT WITH US:
Collaborate and learn
5
Let’s keep the session interactive…..
And let’s learn something new…

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APM – Core features
Monitoring tools can (typically) provide:
Real-time runtime status of servers and applications
Ability to send alerts and notifications
Integrate with ticketing or event management systems
Ability to take automated actions

7. CONNECT WITH US:
APM Reporting – Why is it important?
Wouldn’t it be nice if the monitoring tool can also help in:
Performing analytics
Capacity planning
Performance management
Easily share performance and availability data
Understanding SLA conformity

8. CONNECT WITH US:
IBM Solutions and Reporting
How does reporting work in the IBM APM world?
Tool specific reporting (think TEPS, APM UI, SaaS APM
UI etc.)
Tivoli Common Reporting (for complete, feature-rich,
customizable reporting)
* TCR Integration in the IBM SaaS offering

9. CONNECT WITH US:
Tivoli Common Reporting
TCR is a shared reporting solution used by several IBM
products
Most APM agents provide ready to use out-of-the-box
reports
Based on the IBM Cognos BI software
Integrated with Jazz for Service Management

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Sample List of Out-of-the-Box Reports
OS Reports
SOA Reports

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So, why are we having this session?
Most APM customers…
Do not fully utilize the reporting features (or maybe uses out-of-the-box
reports)
Do not understand the power of Cognos BI
And hence the objective is…
Understand how to use TCR from an APM user perspective
Learn how to get more out of APM investment

12. CONNECT WITH US:
Tivoli Common Reporting – Data Flow
TEPS – Enable attributes for historical collection
WPA – Sends the real-time data to the warehouse
SnP – Define the summarization and pruning configuration
JazzfSM

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Tivoli Common Reporting – Roles
APM SME Application SME Cognos SME
Enable/Optimize
historical collection
Manage APM
configuration
Determine which KPIs
to report on
Work with APM and
Cognos SMEs to
create efficient
reports
Create/Customize
TCR Reports
Add intelligence and
user experience to
reports

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Tivoli Common Reporting – Roles
Or use that “one” person who can do it all

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Effective Reports start with historical collection

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Warehouse Filtering
Enable the right attributes for historical warehouse
collection
1. Collect only the attributes necessary to meet the reporting
requirements
2. Use attributes filtering to minimize data collection and maximize
value
Example: WebSphere Request Analysis

17. CONNECT WITH US:
Verify the data model
TCR rely on the underlying data model to generate reports
(comes with the APM agent reports)
Verify the data model to make sure that it contains the
correct attributes
Use Cognos Framework Manager to make changes (only if
needed)

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Decide on how to visualize the data
Understand the reporting requirements of the target
audience
Choose the correct reporting format
Make the report customizable and extensible
Make use of reporting workspaces

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Key Reporting features
Active Reports – self contained reports, dynamic interaction
Cognos Reporting Workspaces – combine different reports to
create custom reporting workspaces
Numerous reporting formats to choose from

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Sample reporting formats

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APM Reporting DEMO

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Sample reports

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Sample reports

24. CONNECT WITH US:
Learn More… Prolifics at InterConnect
24
Monday How Broadcast Music, Inc. Devised
and Enabled Enterprise
Architecture from Corporate
Strategy
12:15 PM - 1:15 PM
Integrating Salesforce.com and
Oracle ERP Using IBM WebSphere
Cast Iron
2:00 PM - 3:00 PM
Recommended Design
Considerations for Enterprise
Monitoring using SCAPM and
Netcool OMNIbus
5:00 PM - 6:00 PM
Tuesday Smarter Integration Using the IBM
SOA Foundation Stack: Best
Practices and Lessons Learned
8:00 AM - 9:00 AM
Best Practices for Monitoring Your
Cloud Environment and Applications
9:30 AM - 10:30 AM
Applicability of IBM SOA Approach
In Manual Processes Automation
11:30 AM-11:50 AM
Leveraging Governance in the IBM
WebSphere Service Registry and
Repository for IIB and DataPower
12:30 PM - 1:30 PM
Broadcast Music Inc. Release
Rockstars: Program-Wide DevOps
Success with UrbanCode Deploy
3:30 PM - 4:30 PM
Empowering SmartCloud APM -
Predictive Insights and Analysis: A
Use Case Scenario
5:30 PM - 6:30 PM
Wednesday Architecting and Tuning
IIB/eXtreme Scale for Maximum
Performance and Reliability,
Featuring TBC
8:00 AM - 9:00 AM
MasterCard's Modeling and
Governance of Decisions and
Processes for Improved Fraud
11:00 AM - 12:00 PM
How BMI is Revolutionizing the
Music Business Using IBM’s BPM
and Integration Technology
2:00 PM - 3:00 PM
Integrating IBM Pure Application
Systems and IBM Urbancode
Deploy: A GE Capital Case Study
2 :00 PM – 3:00 PM
Thursday Aetna’s Vision for a Healthier
World: Smarter Architecture and a
Scalable Integration Bus
9:00 AM - 10:00 AM
Meet the Expert - Delivering
Enterprise Applications: Faster.
Cheaper. Better
Thursday 12:00 PM – 12:50 PM
Using the Power of IBM Tivoli
Common Reporting to Make Smart
Decisions: The Untold Story
2:30 PM - 3:30 PM

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26. CONNECT WITH US:
Let’s Continue the
Conversation….
Suresh Wilson
swilson@prolifics.com
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