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Prachi Mishra
PRACHI MISHRA
P 280/13, Old Multi Storey, MILIT, Girinagar, Pune – 410025
+91 9923656630 | prachmishra@gmail.com
SUMMARY Dedicated Leader & Management Executive with 14 years of experience in diverse areas encompassing
learning & development, organizational development interventions, and design & implementation of
successful learning strategies with strong focus on alignment with organizational goals. A Subject Matter
Expert in leadership assessment & development with exceptional coaching & consulting skills. Adept at
impacting the engagement & satisfaction levels of employees and delivering enhanced business performance
through unique learning solutions. Demonstrated abilities in facilitation, coaching and program management.
Proficient in driving teams and individuals to highest echelons of performance including people from different
levels of seniority and roles in leadership.
EXPERIENCE
Since Jan 2011 PRACHI MISHRA IMAGE CONSULTING (PMIC) Pune
It provides corporate solutions in image management in the following formats: training of employees,
corporate image retainer and one-on-one coaching solutions.
Founder
Team Size – 30 (at max) freelance trainers and consultants
Responsible for training several professionals and students which include people from various educational
institutes, leading air hostess academies, IT & ITES organizations and others. Undertake training sessions
focusing on topics like business communication, business etiquette, leadership, team building, personal
branding, customer service, executive presence and image management. Conduct seminars and workshops
which are highly involving and action-oriented. Play a vital role as an inspiring speaker.
Strategy Planning
 Involved in chalking out strategic plans and translating them to ground-level implementations by driving
the entire image consulting and training business
 Perform need assessment and evaluation of various programs before initiating any training or coaching
assignment; manage succession planning
 Formulate plans to minimise impact on business and customer delivery; focus on business continuity
Business Development and Operations Management
 Spearhead efforts across developing competitive business development strategies, creating new
opportunities while identifying dynamic and flexible solutions for revenue generation
 Enhance sales through referrals, feedbacks and by being a member of organizations such as BNI and
Tie; sourced 32 corporate clients and 35 individual clients
 Ensure training readiness for all audits; steer financial planning of the organization
 Coordinate and assist in audit related issues; involved in preparing quotations, negotiating with clients
and finally closing the deal
Team & Client Management
 Work with the team to coordinate the design and delivery of specialist L&D interventions and programs to
meet specific requirements and improve customer experience
 Handled clients across 32 organizations spread over manufacturing, real estate, IT, ITES, banking and
educational institutions
 Key clients include ThyssenKrupp Electrical Steel, Spica Elastic, Black & Veatch, Tranter India,
Zensar Technologies, 3dPLM Software, Atos India Pvt Ltd and Metro Services, to name a few
 Provide internal and external insight to identify L&D requirements which support a continuous
improvement approach to customer delivery
Training & Development
 Develop interactive and engaging Learning & Development (L&D) interventions which appeal to a range
of learning styles using accelerated learning techniques to optimise learning
 Involved in flexing, adapting and amending L&D interventions, without compromising quality, to ensure
that they are supportive of current and ongoing operational challenges
 Instrumental in carrying out interviews and discussions with stake holders; develop competency based
trainings according to their needs
 Trained 5000 participants so far by evaluating the success of learning and development interventions on
a regular basis; also channelled 15 open workshops and coached around 35 individuals
 Played pivotal role in coaching participants for several city based fashion shows
Media Presence & Other Accolades
 Hold the credential of being selected for the prestigious ISB & Goldman Sachs 10,000 Women
Entrepreneurs Certificate Programme; among 30 entrepreneurs with an annual turnover of INR 5+ Lac
 Appeared in the only Image Management show on TV in India; involved in training 6 participants on body
language who were selected through a poll conducted PAN India in 2013
 Work towards ensuring media coverage for image consulting and coaching work
Prachi Mishra
 Judged the “Lokmat Yuva Next Miss & Mr. Pune” show along with the TV and movie actor Suchitra Pillai
in 2012
Dec 09 – Dec 10 CAPITA Pune
A UK leader in technology-enabled business process management and outsourcing solutions.
Training Officer
Played a vital role as part of 10 member team in providing training and preparing delegates as per client’s
training modules. Understood the business environment and human resource challenges to identify learning
and development needs; developed targeted solutions and drove delivery of L&D programs.
 Hand-picked from a group of 20 training officers for designing, organizing and facilitating assessment
centres
 Collaborated with the management in the business services division to ensure employee retention;
oversaw performance management of new recruits and relevant teams for seamless training delivery
 Managed L&D activities thereby prioritizing key initiatives; managed refresher trainings, competency
based trainings, content creation, quality control as well as coaching and evaluation metrics formulation
 Aligned talent development initiatives in line with the talent management principles in order to maintain a
healthy leadership pipeline
 Contributed towards organisation-wide employee engagement and diversity initiatives; monitored and
evaluated Learning / Training programs’ effectiveness, success and ROI on a regular basis
 Provided periodic Learning / Training reports focusing on measurement of effectiveness of programs,
identified areas of process improvement, and requirements for content development
PREVIOUS ASSIGNMENTS
May 09 – Nov 09 ECOLE SOLITAIRE Pune
Senior Executive Corporate Relations
Jan 07 – Apr 09 PURE HRC Pune
Trainer
Nov 05 – Dec 06 LI & FUNG New Delhi
Senior Merchandiser
May 02 – Oct 05 WILLIAM E. CONNOR & ASSOCIATES (WECA) New Delhi
Associate Merchandiser
PROFESSIONAL AFFILIATIONS AND ACCOLADES
 President of the Image Management Professionals Association (IMPA) Pune chapter; pioneering the
growth and development for the Image Management industry in Pune
IMPA is a non-profit organization and the only association of image consultants in the Indian Sub-Continent & Middle
East
 Part of the elite Image consultants and coaches in the country – group of 10 to 15 consultants Pan India
who have performed par excellence
TRAININGS, COURSES & CERTIFICATIONS
 Foundation course in Transactional Analysis as per ICTA syllabus
 Certification in Neuro Linguistic Programming conducted by Dr. Dick McHugh, SJ
 Extended DISC Administrator
Completed both basic and advanced Extended DISC certifications; certified by Jukka Sappinen
 Certified Trainer from Indian Society of Training and Development, New Delhi - affiliated to the
International Federation of Training and Development Organizations (IFTDO), USA and Asian Regional
Training and Development Organizations (ARTDO)
 Participant of ISB and Goldman Sachs 10,000 Women Entrepreneurs Certificate Programme
 Certified Image Consultant from the Image Consulting Business Institute
Trained as per the curriculum of the Conselle Institute of Image Management, USA
EDUCATION
2002 Post Graduate Diploma in Garment Manufacturing Technology (GMT)
NATIONAL INSTITUTE OF FASHION TECHNOLOGY Kolkata
2000 Mathematics (Honours)
MIRANDA HOUSE, UNIVERSITY OF DELHI Delhi

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Prachi Mishra CV

  • 1. Prachi Mishra PRACHI MISHRA P 280/13, Old Multi Storey, MILIT, Girinagar, Pune – 410025 +91 9923656630 | prachmishra@gmail.com SUMMARY Dedicated Leader & Management Executive with 14 years of experience in diverse areas encompassing learning & development, organizational development interventions, and design & implementation of successful learning strategies with strong focus on alignment with organizational goals. A Subject Matter Expert in leadership assessment & development with exceptional coaching & consulting skills. Adept at impacting the engagement & satisfaction levels of employees and delivering enhanced business performance through unique learning solutions. Demonstrated abilities in facilitation, coaching and program management. Proficient in driving teams and individuals to highest echelons of performance including people from different levels of seniority and roles in leadership. EXPERIENCE Since Jan 2011 PRACHI MISHRA IMAGE CONSULTING (PMIC) Pune It provides corporate solutions in image management in the following formats: training of employees, corporate image retainer and one-on-one coaching solutions. Founder Team Size – 30 (at max) freelance trainers and consultants Responsible for training several professionals and students which include people from various educational institutes, leading air hostess academies, IT & ITES organizations and others. Undertake training sessions focusing on topics like business communication, business etiquette, leadership, team building, personal branding, customer service, executive presence and image management. Conduct seminars and workshops which are highly involving and action-oriented. Play a vital role as an inspiring speaker. Strategy Planning  Involved in chalking out strategic plans and translating them to ground-level implementations by driving the entire image consulting and training business  Perform need assessment and evaluation of various programs before initiating any training or coaching assignment; manage succession planning  Formulate plans to minimise impact on business and customer delivery; focus on business continuity Business Development and Operations Management  Spearhead efforts across developing competitive business development strategies, creating new opportunities while identifying dynamic and flexible solutions for revenue generation  Enhance sales through referrals, feedbacks and by being a member of organizations such as BNI and Tie; sourced 32 corporate clients and 35 individual clients  Ensure training readiness for all audits; steer financial planning of the organization  Coordinate and assist in audit related issues; involved in preparing quotations, negotiating with clients and finally closing the deal Team & Client Management  Work with the team to coordinate the design and delivery of specialist L&D interventions and programs to meet specific requirements and improve customer experience  Handled clients across 32 organizations spread over manufacturing, real estate, IT, ITES, banking and educational institutions  Key clients include ThyssenKrupp Electrical Steel, Spica Elastic, Black & Veatch, Tranter India, Zensar Technologies, 3dPLM Software, Atos India Pvt Ltd and Metro Services, to name a few  Provide internal and external insight to identify L&D requirements which support a continuous improvement approach to customer delivery Training & Development  Develop interactive and engaging Learning & Development (L&D) interventions which appeal to a range of learning styles using accelerated learning techniques to optimise learning  Involved in flexing, adapting and amending L&D interventions, without compromising quality, to ensure that they are supportive of current and ongoing operational challenges  Instrumental in carrying out interviews and discussions with stake holders; develop competency based trainings according to their needs  Trained 5000 participants so far by evaluating the success of learning and development interventions on a regular basis; also channelled 15 open workshops and coached around 35 individuals  Played pivotal role in coaching participants for several city based fashion shows Media Presence & Other Accolades  Hold the credential of being selected for the prestigious ISB & Goldman Sachs 10,000 Women Entrepreneurs Certificate Programme; among 30 entrepreneurs with an annual turnover of INR 5+ Lac  Appeared in the only Image Management show on TV in India; involved in training 6 participants on body language who were selected through a poll conducted PAN India in 2013  Work towards ensuring media coverage for image consulting and coaching work
  • 2. Prachi Mishra  Judged the “Lokmat Yuva Next Miss & Mr. Pune” show along with the TV and movie actor Suchitra Pillai in 2012 Dec 09 – Dec 10 CAPITA Pune A UK leader in technology-enabled business process management and outsourcing solutions. Training Officer Played a vital role as part of 10 member team in providing training and preparing delegates as per client’s training modules. Understood the business environment and human resource challenges to identify learning and development needs; developed targeted solutions and drove delivery of L&D programs.  Hand-picked from a group of 20 training officers for designing, organizing and facilitating assessment centres  Collaborated with the management in the business services division to ensure employee retention; oversaw performance management of new recruits and relevant teams for seamless training delivery  Managed L&D activities thereby prioritizing key initiatives; managed refresher trainings, competency based trainings, content creation, quality control as well as coaching and evaluation metrics formulation  Aligned talent development initiatives in line with the talent management principles in order to maintain a healthy leadership pipeline  Contributed towards organisation-wide employee engagement and diversity initiatives; monitored and evaluated Learning / Training programs’ effectiveness, success and ROI on a regular basis  Provided periodic Learning / Training reports focusing on measurement of effectiveness of programs, identified areas of process improvement, and requirements for content development PREVIOUS ASSIGNMENTS May 09 – Nov 09 ECOLE SOLITAIRE Pune Senior Executive Corporate Relations Jan 07 – Apr 09 PURE HRC Pune Trainer Nov 05 – Dec 06 LI & FUNG New Delhi Senior Merchandiser May 02 – Oct 05 WILLIAM E. CONNOR & ASSOCIATES (WECA) New Delhi Associate Merchandiser PROFESSIONAL AFFILIATIONS AND ACCOLADES  President of the Image Management Professionals Association (IMPA) Pune chapter; pioneering the growth and development for the Image Management industry in Pune IMPA is a non-profit organization and the only association of image consultants in the Indian Sub-Continent & Middle East  Part of the elite Image consultants and coaches in the country – group of 10 to 15 consultants Pan India who have performed par excellence TRAININGS, COURSES & CERTIFICATIONS  Foundation course in Transactional Analysis as per ICTA syllabus  Certification in Neuro Linguistic Programming conducted by Dr. Dick McHugh, SJ  Extended DISC Administrator Completed both basic and advanced Extended DISC certifications; certified by Jukka Sappinen  Certified Trainer from Indian Society of Training and Development, New Delhi - affiliated to the International Federation of Training and Development Organizations (IFTDO), USA and Asian Regional Training and Development Organizations (ARTDO)  Participant of ISB and Goldman Sachs 10,000 Women Entrepreneurs Certificate Programme  Certified Image Consultant from the Image Consulting Business Institute Trained as per the curriculum of the Conselle Institute of Image Management, USA EDUCATION 2002 Post Graduate Diploma in Garment Manufacturing Technology (GMT) NATIONAL INSTITUTE OF FASHION TECHNOLOGY Kolkata 2000 Mathematics (Honours) MIRANDA HOUSE, UNIVERSITY OF DELHI Delhi