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Manage the
Impact of Change
Manage the Impact of Change
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
By the end of the Power Hour you will be able to:
• Describe why change is difficult
• Explain the ‘Change Curve’ that many people
experience when dealing with change
• Suggest practical actions to help
people handle each stage of the
Change Curve
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Step to It!
Old Ways New Ways
Left = Left Left = Forward
Right = Right Right = Back
Forward = Forward Forward = Right
Back = Back Back = Left
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
How did we do?
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Step to it – Again!
Old Ways New Ways
Up = Up Up = Front
Down = Down Down = Side
Front = Front Front = Down
Side = Side Side = Up
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Change is Loss
Security Relationships Control
Ability Ownership
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
The Change Curve
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
•People are in their comfort zones.Stability
•People are in shock, and simply stop.Immobilisation
•Fearful of the change, people convince themselves that it
won't happen.Denial
•People feel upset and annoyed, and look for people to blame.Anger
•People try to regain some control over the situation.Bargaining
•People focus on what they have lost.Depression
•People are resigned to the change, and start to see how they
can make the best of it.Testing
•The new way becomes familiar and normal.Acceptance
Manage the
Impact of Change
Train the Trainer Oct 2011
Helping people through change
Listen Have Empathy Show Respect Give Direction
Provide
Information
Communicate Be Honest Train People
Reassure
People
Be Assertive
Manage
Conflict
Negotiate
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
Make it Work at Work
What are you going
to DO as a result of
this Power Hour
Session?
Manage the
Impact of Change
Http://www.power-hour.co.uk – Bite Size Training Materials 2013
These slides have been produced as an optional
resource to support a Bite-Size Training session on this
subject.
A full set of materials, including detailed Session
Leader’s Guide, Delegate Workbook and supporting
activities can be purchased from our Training Shop
Our Training materials are licence-free, but are for use
by the purchaser only.
They CANNOT be passed or sold on.

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Manage the impact of change

  • 1. Manage the Impact of Change Manage the Impact of Change
  • 2. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 By the end of the Power Hour you will be able to: • Describe why change is difficult • Explain the ‘Change Curve’ that many people experience when dealing with change • Suggest practical actions to help people handle each stage of the Change Curve
  • 3. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Step to It! Old Ways New Ways Left = Left Left = Forward Right = Right Right = Back Forward = Forward Forward = Right Back = Back Back = Left
  • 4. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 How did we do?
  • 5. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Step to it – Again! Old Ways New Ways Up = Up Up = Front Down = Down Down = Side Front = Front Front = Down Side = Side Side = Up
  • 6. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Change is Loss Security Relationships Control Ability Ownership
  • 7. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 The Change Curve
  • 8. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 •People are in their comfort zones.Stability •People are in shock, and simply stop.Immobilisation •Fearful of the change, people convince themselves that it won't happen.Denial •People feel upset and annoyed, and look for people to blame.Anger •People try to regain some control over the situation.Bargaining •People focus on what they have lost.Depression •People are resigned to the change, and start to see how they can make the best of it.Testing •The new way becomes familiar and normal.Acceptance
  • 9. Manage the Impact of Change Train the Trainer Oct 2011 Helping people through change Listen Have Empathy Show Respect Give Direction Provide Information Communicate Be Honest Train People Reassure People Be Assertive Manage Conflict Negotiate
  • 10. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 Make it Work at Work What are you going to DO as a result of this Power Hour Session?
  • 11. Manage the Impact of Change Http://www.power-hour.co.uk – Bite Size Training Materials 2013 These slides have been produced as an optional resource to support a Bite-Size Training session on this subject. A full set of materials, including detailed Session Leader’s Guide, Delegate Workbook and supporting activities can be purchased from our Training Shop Our Training materials are licence-free, but are for use by the purchaser only. They CANNOT be passed or sold on.