Read this presentation to learn about printing in a SAAS environment and how to overcome related challenges.

1. Plus Technologies LLC Company Confidential - Copyright 2014
OM Plus Delivery Manager
Print Value-Add for SAAS Environments

2. Plus Technologies LLC Company Confidential - Copyright 2014
 Some companies moving from “in-house” to a SAAS environment have no need
for:
 Server space
 Enterprise Resource Planning (ERP)
 Accounting App
 Related tools in-house
 However the need to print does not go away
 Docs are created and printed in a different way in SAAS environment
 Does that mean that “advanced print features” are no longer required?
Print Delivery in SAAS Environment

3. Plus Technologies LLC Company Confidential - Copyright 2014
Printing in SAAS Environment
Cloud
App Server
Windows Print
Spooler
User Workstation/ Browser
Printer (s)
Browser
LAN
Process Flow
1. Documents are viewed in user browser
2. “To print” documents are converted to a printable format (e.g. .xls, .pdf) at workstation
3. Printed through workstation Microsoft spooler to the printer

4. Plus Technologies LLC Company Confidential - Copyright 2014
 Business Casual
 Example - Microsoft docs, email, etc.
 Business process is not impacted if there is a print problem
 Business Critical
 Invoices, pick lists, labels, checks, management reports, patient records, prescriptions, etc.
 Print errors affect shipments, collections, business process, patient care, etc.
 In most cases SAAS has no “enhanced” printing for these docs and uses basic spooling
 Therefore - Business Critical Documents Need More Care Via Features Like
 Print confirmation
 Error recovery tools
 Automated fail-over and load balancing
 Logging
 “System-wide” view of all devices and documents
 Print statistics that include “back-end” systems print
 Mobile or pull printing
“Business Casual” vs “Business Critical”

5. Plus Technologies LLC Company Confidential - Copyright 2014
 Without advanced features, the printing of business critical documents may
encounter short-comings
 No confirmation of print to the tray or error notification
 No load balance, fail-over, restart, reprint, or redirect
 Possible duplicate printing that wastes time and resources
 No “system-wide” view of all devices and documents
 No help-desk tools to resolve print errors
 No end-user print stats for back-end systems like ERP, EMR, accounting apps, etc.
 No ability for mobile or pull printing
 No intelligent routing
 OM Plus DM print spooling software addresses all of these needs
Shortcomings of Current Process

6. Plus Technologies LLC Company Confidential - Copyright 2014
“Enhanced” Printing in SAAS Environment
Cloud
App Server
User Workstation/ Browser
Printer (s)
Browser
OM Plus Process Flow
1. Documents are viewed in user browser
2. To print documents are converted to a printable format (e.g. .xls, .pdf) at workstation
3. OM Plus DM replaces Microsoft spooler function
4. Confirmation to printer (note – 2 way arrows now)
5. System wide view of all printers and documents in single tool
6. Error notification and tools
7. Enhanced delivery – reprint, load balance, fail-over, context based delivery, print bundling,
etc.
8. Pull Print via My-Print-Delivery
9. Private Cloud printing via i-Sat
10. Print Statistics – including all user print data

7. Plus Technologies LLC Company Confidential - Copyright 2014
 Implement OM Plus DM on a Server at a local site
 OM Plus DM is installed on workstation or server on end-user network
 No impact on end-user printing process
 End user printers are set up as “shared network devices”
 OM Plus ingests documents printed via Microsoft spooler (port monitor)
 OM Plus now in control of all aspects of document delivery
 OM Plus now allows IT view of all documents and devices in system
 Printing Statistics are captured
 All needed features are available
SAAS Printing – Technical Solution

8. Plus Technologies LLC Company Confidential - Copyright 2014
 Benefits of OM Plus in SAAS print environments
 Control of document delivery
 Visibility of all docs and printers
 Confirmation of print completion
 Error notification
 Features – load balance, fail-over, restart, reprint, redirect
 Help desk tools to resolve print errors
 End user print stats including those from “back-end’ systems (ERP, EMR, accounting apps, etc.)
 Pull printing (My-Print-Delivery®)
 Intelligent routing
 Private cloud printing for remote sites
Value Prop of Enhanced SAAS Printing Process

9. Plus Technologies LLC Company Confidential - Copyright 2014
 Telephone
 Toll free in North America: 877-899-7587
 Local: 937-847-0614
 Email
 Contactus@plustechnologies.com
 Website
 www.plustechnologies.com
Contact Plus Technologies