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PLACE: STORY TELLING TO STORY DOING
Macgregor Tce, Bardon, QLD, AUS
BRANDS AS STORY TELLERS
PLACES AS A BRAND
OUR 6 FAVOURITE PLACES – BRAND?
Manchester Unity Arcade,
Swanston St, Melbourne, VIC, AUS
South Bank, Brisbane, QLD, AUS
Cockle Bay Wharf, Darling
Harbour, Sydney, NSW, AUSCircular Quay, Sydney, NSW, AUS
Hosier Lane, Melbourne, VIC, AUS
Harrington St, The Rocks,
Sydney, NSW, AUS
WHY PLACES AS BRANDS?
Hastings St, Noosa -Sunshine Coast, QLD, AUS
▸ Customer
▸ Product
▸ Focus and action
▸ Communicates
▸ Emotional link
▸ Point of difference
GREAT COMPANIES ARE STORY DOERS
1. Story
2. Making lives better (not
just money)
3. Leadership commitment
4. Tangible action
5. Cohesive whole
6. Motivates customers +
partners
STORY DOING COMPANIES OUT PERFORM
Chuckle Park, Little Collins Street, Melbourne, VIC, AUS
▸ Better Financials
▸ Better Social media
▸ Spend less
▸ Grow Faster
PLACE STORY TELLING
'City of Light' by the Hilltop Hoods
I'm from the city of light, with a sky of vanilla,
Known as the city of churches home of the serial killer...
Cans and markers, Country Road parkers,
Hands of an artist left the landscape enchanted,
Until the government pigs had all the paint washed,
From our city walls, end of the renaissance,
And so walls where the colours once played,
Were replaced by the buff, now a sullen blunt grey,
White washed, shitty, all grey, all black,
Waiting for the kids of this city to take their walls
back.
Woodsons Lane, Adelaide City, SA, AUS
PLACE STORY TELLING
WHAT’S YOUR PLACE STORY?
PLACE DOING ACTION MAP
Macgregor Tce, Bardon, QLD, AUS
1. What’s the story?
2. Participants
3. Protagonist
4. Enemy
5. Stage
6. Quest
7. Your action map
THE STORY
Macgregor Tce, Bardon, QLD, AUS
WHAT’S YOUR PLACE STORY?
▸ Meaningful?
▸ Endorsed?
▸ Cared for?
▸ Actioned?
▸ Metastory
PARTICIPANTS
Macgregor Tce, Bardon Brisbane, QLD, AUS
YOUR PLACE PARTICIPANTS?
▸ External
▸ Internal
▸ Customers
▸ Users
▸ Community
▸ Needs
▸ Wants
▸ What is their Place Story?
THE PLACE PROTAGONIST
Macgregor Tce, Bardon, QLD, AUS
YOUR PLACE PROTAGONIST?
▸ Respected
▸ Influence
▸ Resources
Jubilee Tce, Bardon, Brisbane, QLD, AUS
PLACE ENEMY
YOUR PLACE ENEMY?
▸ Common
▸ Precedents
▸ Represented
THE PLACE STAGE
Macgregor Tce, Bardon, QLD, AUS
YOUR PLACE STAGE?
▸ Context
▸ Environment
▸ Place
▸ Triple bottom line
▸ Participants
THE PLACE QUEST
Macgregor Tce, Bardon, Brisbane, QLD, AUS
YOUR PLACE QUEST?
▸ Organisation engine
▸ Used everyday
MY ACTION MAP - OFFER
Caxton St, Brisbane, QLD, AUS
YOUR ACTION MAP - OFFER
What is your place offering
users?
▸ Exceed needs
▸ Meet wants
▸ Reinforce the story
▸ Defeat the enemy
MY ACTION MAP - CAPABILITY
Macgregor Tce, Bardon Brisbane, QLD, AUS
YOUR ACTION MAP - CAPABILITY
Do you have the
▸ Mindset
▸ Skills
▸ Abilities
▸ Tools
▸ Techniques
▸ Training, recruitment...
MY ACTION MAP - CULTURE
Macgregor Tce, Bardon, QLD, AUS
YOUR ACTION MAP - CULTURE
Is your place story
▸ Celebrated
▸ Aligned
▸ Expressed
▸ Shared
MY ACTION MAP - IDENTITY
YOUR ACTION MAP - IDENTITY
Does your place story drive
▸ Drive communications?
▸ Supported by corporate
identity?
▸ Expressed by social
media?
HOW DID YOU GO?
1. Does your place have a story?
2. Does it define an ambition beyond
commercial aspiration?
3. Is it understood and cared about?
4. Is the story driving action
throughout the organisation?
5. A few iconic transformative actions
to focus
6. Are people outside the
organisation participating?
GetHighon
Brisbane’sHighest
HighStreet
Macgregor Tce

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Place: story telling to story doing

  • 1. PLACE: STORY TELLING TO STORY DOING Macgregor Tce, Bardon, QLD, AUS
  • 2. BRANDS AS STORY TELLERS
  • 3. PLACES AS A BRAND
  • 4. OUR 6 FAVOURITE PLACES – BRAND? Manchester Unity Arcade, Swanston St, Melbourne, VIC, AUS South Bank, Brisbane, QLD, AUS Cockle Bay Wharf, Darling Harbour, Sydney, NSW, AUSCircular Quay, Sydney, NSW, AUS Hosier Lane, Melbourne, VIC, AUS Harrington St, The Rocks, Sydney, NSW, AUS
  • 5. WHY PLACES AS BRANDS? Hastings St, Noosa -Sunshine Coast, QLD, AUS ▸ Customer ▸ Product ▸ Focus and action ▸ Communicates ▸ Emotional link ▸ Point of difference
  • 6. GREAT COMPANIES ARE STORY DOERS 1. Story 2. Making lives better (not just money) 3. Leadership commitment 4. Tangible action 5. Cohesive whole 6. Motivates customers + partners
  • 7. STORY DOING COMPANIES OUT PERFORM Chuckle Park, Little Collins Street, Melbourne, VIC, AUS ▸ Better Financials ▸ Better Social media ▸ Spend less ▸ Grow Faster
  • 8. PLACE STORY TELLING 'City of Light' by the Hilltop Hoods I'm from the city of light, with a sky of vanilla, Known as the city of churches home of the serial killer... Cans and markers, Country Road parkers, Hands of an artist left the landscape enchanted, Until the government pigs had all the paint washed, From our city walls, end of the renaissance, And so walls where the colours once played, Were replaced by the buff, now a sullen blunt grey, White washed, shitty, all grey, all black, Waiting for the kids of this city to take their walls back.
  • 9. Woodsons Lane, Adelaide City, SA, AUS PLACE STORY TELLING
  • 11. PLACE DOING ACTION MAP Macgregor Tce, Bardon, QLD, AUS 1. What’s the story? 2. Participants 3. Protagonist 4. Enemy 5. Stage 6. Quest 7. Your action map
  • 12. THE STORY Macgregor Tce, Bardon, QLD, AUS
  • 13. WHAT’S YOUR PLACE STORY? ▸ Meaningful? ▸ Endorsed? ▸ Cared for? ▸ Actioned? ▸ Metastory
  • 15. YOUR PLACE PARTICIPANTS? ▸ External ▸ Internal ▸ Customers ▸ Users ▸ Community ▸ Needs ▸ Wants ▸ What is their Place Story?
  • 16. THE PLACE PROTAGONIST Macgregor Tce, Bardon, QLD, AUS
  • 17. YOUR PLACE PROTAGONIST? ▸ Respected ▸ Influence ▸ Resources
  • 18. Jubilee Tce, Bardon, Brisbane, QLD, AUS PLACE ENEMY
  • 19. YOUR PLACE ENEMY? ▸ Common ▸ Precedents ▸ Represented
  • 20. THE PLACE STAGE Macgregor Tce, Bardon, QLD, AUS
  • 21. YOUR PLACE STAGE? ▸ Context ▸ Environment ▸ Place ▸ Triple bottom line ▸ Participants
  • 22. THE PLACE QUEST Macgregor Tce, Bardon, Brisbane, QLD, AUS
  • 23. YOUR PLACE QUEST? ▸ Organisation engine ▸ Used everyday
  • 24. MY ACTION MAP - OFFER Caxton St, Brisbane, QLD, AUS
  • 25. YOUR ACTION MAP - OFFER What is your place offering users? ▸ Exceed needs ▸ Meet wants ▸ Reinforce the story ▸ Defeat the enemy
  • 26. MY ACTION MAP - CAPABILITY Macgregor Tce, Bardon Brisbane, QLD, AUS
  • 27. YOUR ACTION MAP - CAPABILITY Do you have the ▸ Mindset ▸ Skills ▸ Abilities ▸ Tools ▸ Techniques ▸ Training, recruitment...
  • 28. MY ACTION MAP - CULTURE Macgregor Tce, Bardon, QLD, AUS
  • 29. YOUR ACTION MAP - CULTURE Is your place story ▸ Celebrated ▸ Aligned ▸ Expressed ▸ Shared
  • 30. MY ACTION MAP - IDENTITY
  • 31. YOUR ACTION MAP - IDENTITY Does your place story drive ▸ Drive communications? ▸ Supported by corporate identity? ▸ Expressed by social media?
  • 32. HOW DID YOU GO? 1. Does your place have a story? 2. Does it define an ambition beyond commercial aspiration? 3. Is it understood and cared about? 4. Is the story driving action throughout the organisation? 5. A few iconic transformative actions to focus 6. Are people outside the organisation participating? GetHighon Brisbane’sHighest HighStreet Macgregor Tce