2. Process Questions:
• What have you noticed during the interview?
• What are the behaviors you noticed?
• What do you think is the importance of
observation in assessment interview?
Observer
3. Process Questions:
Note Taker
• What have you noticed on the content of the
responses of the client?
• What can you say on the questions asked by
the interviewer?
• What do you think are the skills and technique
needed in note taking?
4. Process Questions:
• How did you start the assessment
interview?
• What are the skills and techniques needed
in an assessment interviewer?
Interviewer
Client
• What can you say about the interview?
• What are the things you like and dislike in
the assessment interview?
5. 5 of 51
General Characteristics of Interviews
1. An Interaction: is an
interaction between at least
two persons.
2. Interviews Versus Tests
3. The Art of Interviewing-
Decisions such as when to
probe, when to be silent, or
when to be indirect or subtle
test the skill of the
interviewer
6. 6 of 51
Summary
• Building rapport is important.
Clinician should establish
relationship towards the client
or to parents (if the client is
adolescent)
• In assessment interview,
interviewer /clinician should be
sensitive on the needs and
feelings of the client (cultural
background, language used, and
their impact towards the client)
7. 7 of 51
Summary
• Note taking is important
however, clinician should give
90% of his or her time to the
client.
• Questions should be structured
according to its purpose.
• Interviewer or clinician should
reflect understanding and
acceptance by listening
attentively to the client
8. 8 of 51
Summary
• A brief conversation designed
to relax things before
plunging in to the patient’s
reasons for coming will
usually facilitate a good
interview.
9. 9 of 51
Interviewing Essentials and
Techniques
• The Physical Arrangement-
– Two of the most important considerations are
privacy and protection from interruptions.
10. 10 of 51
Interviewing Essentials and
Techniques
• Note-Taking and Recording-
– Jotting down notes will help the clinician recall
the conversation
– Should have a moderate amount of note taking
– Any attempt at taking verbatim notes should be
avoided
– Video or audiotaping should be accompanied
by an informed consent
11. 11 of 51
Interviewing Essentials and
Techniques
• Rapport
– Rapport is the word used to characterize
the relationship between client and
clinician. It involves a comfortable
atmosphere and a mutual understanding of
the purpose of the interview.
Whatever skills the interviewer possesses
will surely be rendered more effective in
proportion to the interviewer’s capacity to
establish a positive relationship.
12. 12 of 51
Interviewing Essentials and
Techniques
• Rapport
– Rapport is the word used to characterize
the relationship between client and
clinician. It involves a comfortable
atmosphere and a mutual understanding of
the purpose of the interview.
Whatever skills the interviewer possesses
will surely be rendered more effective in
proportion to the interviewer’s capacity to
establish a positive relationship.
