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2019 Oracle HCM Spring-Update-March 2019
- 1. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Oracle HCM Cloud 2019 Spring Update
- 2. Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, timing and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 2
- 3. 3Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Technology Today is Changing Faster Than Ever 13 years 2 years 50 Million Households
- 4. 4Copyright © 2019, Oracle and/or its affiliates. All rights reserved. The Great Digital Divide Between How We Live and Work Time Technology Individuals Businesses Rate of change Opportunity 93% of people would trust orders from a robot at work 6% of HR professionals are actively deploying AI Sources: Deloitte Human Capital Trends, 2017 AI in the Workplace study by Oracle and Future Workplace, 2019
- 5. 5Copyright © 2019, Oracle and/or its affiliates. All rights reserved. High-impact HR organizations are 3.5x more likely to focus on user experience when designing HR offerings as low-performing organizations. Source: Bersin High-Impact Employee Experience Series: A Ground Level Employee Perspective, 2018 80% of employees have similar expectations for products, tools, and services they use as at work, as they do in their consumer lives. Experiences at Work Matter
- 6. 6Copyright © 2019, Oracle and/or its affiliates. All rights reserved. MAKE WORK MORE HUMAN 2019 SPRING UPDATE INNOVATION THEME Make Work Simpler Make Work AgileMake Work Smarter • Provide people with the insight they need to make decisions • Improve productivity by reducing the time needed to search for information • First and only digital assistant driven mobile experience • Mobile responsive experience for every transaction • Hyper-personalize the employee experience • Configure HR processes and flows independent of IT
- 7. 7 Evolution of the Oracle HCM Cloud Experience Copyright © 2019, Oracle and/or its affiliates. All rights reserved. PC and laptop based Mobile responsive Digital assistant
- 8. 8Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Make Work More Human Reimagined Experiences for Everyone HR StaffEmployees Recruiting
- 9. 9Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Digital Assistants Get things done faster using voice, text, and natural conversation Guided assistance to get answers quickly Ask common HR questions
- 10. Get quick, consistent answers Access to HR knowledge base for everyone 10Copyright © 2019, Oracle and/or its affiliates. All rights reserved. HR Help Desk Reduce the time and effort it takes to find the right answers
- 11. 11Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Visualize skills Plan by person, job, or position Identify skills gaps Strategic Workforce Planning Align your people strategy with your long-term business strategy
- 12. Select what to do Choose what users see 12Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Customize defaulting and validation HCM Design Studio Hyper-personalize the employee experience
- 13. 13Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Schedule and track interviews Get calendar notifications Select interviewers Interview Scheduling Improve recruiter productivity and candidate experience
- 14. Create personalized candidate experiences 14Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Deliver multiple career sites Multiple Career Sites Engage candidates on their terms
- 15. 15Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Make Work More Human Reimagined Experiences for Everyone HR StaffEmployees Recruiting
- 16. 16Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Customers andAnalystsonOracle’sCommitment toInnovation [Oracle HCM Cloud]’s new user experience was much easier to use, faster in finding transactions, and had a more modern look and feel. — Kevin Storrie Head of IT Macdonald Hotel and Resorts “ “ Oracle’s investment in innovations such as mobile-responsive design and digital assistants are unique in the industry, and will help its customers stay at the forefront of the market and achieve long-term success. — Mark Smith CEO and Chief Research Officer Ventana Research “ “
- 17. 17Copyright © 2019, Oracle and/or its affiliates. All rights reserved. In the last 12 months alone…. Deliver on Promises 1,200+ features delivered 98% roadmap commits delivered 100% Employee/manager self service user experience redesign New HCM Cloud services delivered Recruiting & Onboarding HCM Design Studio Integrated HR Helpdesk AI-powered Recruiting, navigation and smart actions Mobile responsive newsfeed user experience Voice-enabled HR Digital Assistant Advanced HCM Controls
- 18. 18 Rapid Innovation Adoption with Oracle Cloud Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Now Cloud applications Quarterly adoption New features and technologies in updates Immediate feedback loop 2023 …20222021202020192018 5 - Y E A R U P G R A D E S 2009 2014 Before On-premises applications 5-year adoption cycles Technical upgrades Long requirements lag Q UA R T E R LY U P D AT E S
- 19. 19Copyright © 2019, Oracle and/or its affiliates. All rights reserved. Do you know about our Mobile Challenge? The first and only digital assistant-driven experience for human capital management by Oracle HCM Cloud. See it for yourself from your mobile device! Ready for a test drive? Thank you!
- 20. Copyright © 2019, Oracle and/or its affiliates. All rights reserved. 20
Editor's Notes
- Hello Everyone. Thank you so much for being with us today. I’m here to share the latest innovations in our HCM Cloud 2019 Spring Update, which covers all of the new differentiating features that be delivered in the 1st half of calendar year 2019.
- We’ll be discussing innovations that are both readily available and in our development pipeline, so please take a moment to familiarize yourself with our Safe Harbor Statement.
- The TV, which was invented in 1927 took 13 years to reach a critical mass in the US It only took 2 years for smart speakers to hit the same level, today 1/5 households has a smart speaker. BY 2023, it’s projected that there will be on average 3 smart speakers per household. Conversational interfaces are becoming more pervasive in our daily lives, and have started to enter our work.
- There is a great digital divide between how we live and how we work. You’ve probably felt it yourself –voice-enabled digital assistants like Alexa, IoT devices such as smart watches, are just a few of the technologies that show up in our lives in new ways every day. Businesses have adopted these technologies in their workplaces slower than most individuals. In a study called ‘AI in the Workplace’ by Oracle and the Future Workplace, it showed that employees are ready to engage with new and emerging technologies at work. Over 90% of people said they would trust orders from a robot at work, But only 6% of HR professionals are actively deploying AI in their organization.
- Today – HR organizations need to consider the employee experience at work. 80% of employees have similar expectations for products, tools, and services they use at work – as they do in their consumer lives. High impact HR organizations are 3.5x more likely to focus on the user experience, when designing HR offerings Having empathy for your employees pays off!
- Today, the overall theme of our 1H 2019 spring update is to make work more human. We make work simpler with the first and only digital assistant driven mobile experience, purpose-built for HR, and through mobile-responsive design for every transaction. We make work smarter by providing insight when they need it to make the right decisions, and improve their productivity. We make work agile by providing HR with the ability to hyper-personalize the employee experience and and tailor their HR processes without the need to involve IT.
- At Oracle, … We’ve made significant enhancements, to what was our user experience from just 2 years ago. Everything we’ve released currently is built with the end user in mind, delivering simple and quick transactions across every device. We’ve moved from PC and laptops, to mobile responsive, to the digital assistant that guides and prompts employees on the go. Everything that is delivered on the desktop is available on mobile devices.
- Using these design principles, we’re making work more human by reimaging the experience of everyone. From employees and managers, to HR professionals, and recruiters and candidates.
- Digital assistants can help make people be better in their jobs and at work. When thinking about all of the different devices that employees are using at work today, HR needs to be able to meet them where they are – from their mobile phone, tablet, or laptop. Employees may not login or navigate to their HR portals every day – yet they expect that HR services to be available to them at their fingertips. When someone wants to take time off, or look up someone in their company– they expect the same experience as if they were looking for information online. The Oracle digital assistant makes it easy for employees to find relevant information, when they need it, and help save HR time from answering many of these inquiries so they can focus on more impactful work. Managers will greatly benefit from our new digital assistant as well. Tasks such as processing a transfer, and promotion are just some examples for how simply powerful Oracle HCM Cloud can be.
- We've completely reimagined how HR services are managed and delivered across organizations with HR Help Desk. In this update, we've made additional enhancements to make HR knowledge base searchable for everyone. Meaning that employees can now search for information and get answers in a much easier, simpler way. We also continue to enhance the user experience for HR professionals, making it easier for them to author and respond to service requests.
- With Strategic Workforce Planning, fully part of the HCM Cloud, we’re able to align people strategy with long-term corporate strategy - to make sure we have the right workforce, with the right skills, on the right projects at the right time. Unlike other HCM vendors that need to manually integrate multiple technology solutions, Oracle delivers Strategic Workforce Planning natively as a part of our HCM Cloud – providing one user experience for the end user.
- In this update, we’ve made some major enhancements to the HCM Design Studio - a simple and easy tool to help HR design a personalized employee experience In this example, we’re able to design a promotion for managers. We can choose what fields are shown when a manager completes a promotion. The HR professional can choose to hide fields such as “move reports to another manager” or “edit manager info” for the marketing team. Plus, smart defaulting rules can be used to automatically select field values based on business rules. This is a game changer for HR because HR can personalize the employee experience without the need to code or involve IT.
- A major enhancement we’re introducing for recruiters, is the ability for recruiters to track and schedule interviews. Recruiters can set up interview time slots, select interview participants, attach questions and feedback templates very quickly from a laptop or mobile device. Once an interview has been scheduled, the participants are notified and a calendar invitation is automatically sent – saving time, and effort for the recruiter.
- Today’s job candidates have high expectations. They can easily learn about employers – through social media, job review sites, and word of mouth. This is why it’s important to personalize the candidate experience. The best talent acquisition teams understand that a ‘one-size fits all approach’ doesn’t work, they have to treat candidates as customers. We’re excited to introduce multi-site job pages, that personalize the candidate experience.
- Using these design principles, we’re making work more human by reimaging the experience of everyone. From employees and managers, to HR professionals, and recruiters and candidates.
- Here are some recent customer comments on Oracle’s commitment to innovation. MacDonald Hotels & Resorts – 45 hotels and resorts across the UK, Ireland, Spain and Portugal. Enabled self-service and automation across HR Reduced costs and operations for HR Improved hiring and onboarding As you can see, Ventana Research CEO Mark Smith is raving about our innovations around mobile-responsive and digital assistants.
- At Oracle, we deliver innovation to our customers 4x a year. We do more SaaS updates across all lines of business – CX, HCM, ERP, SCM in one year than our customers have done over the lifetime of their on-premises apps And with each update, we include new technologies (we figure out how to apply technology in order to benefit your business), not just functionality
- Thanks for taking the time to listen to my presentation. Let’s set up some time to take the HCM Cloud Mobile challenge, right from your own device!
- Thank you for your time!