1. 112 May Soon Be National
Emergency No.
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2. Contd..
`112' could soon become the country's national emergency number, similar to 911
in the US and Canada and 999 in the UK, with telecom regulator TRAI pitching it as
the country's main helpline number for a range of exigencies. TRAI has
recommended that all existing emergency numbers like 100 (police), 101 (fire), 102
(ambulance) and 108 (disaster management), should be subsumed into 112, which
should become the mainstay for emergency calls.
Also, it said that calls to the number should be prioritized in mobile networks and
SMS-based access should be permitted. It added that the location and details of the
caller should be made available to the agencies taking the emergency calls so that
swift help can be provided. TRAI has suggested the inclusion of a host of services
under the proposed emergency number 112. In the initial phase, these would
include calls meant for police, fire, ambulance, helplines for women, senior citizens
and children. Other services may be integrated progressively and in a phased
manner. The regulator's recommendations have been presented to the
government, which will have to take a final call on the matter.
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3. Contd..
However, implementation can be a challenge as many of the areas,
especially policing, are state subjects. Also, putting in place adequate
infrastructure -like ambulances and requisite number of police
personnel -to deal with emergency situations at a quick pace, is an
infrastructure nightmare, a senior TRAI official said.
“There are many issues that fall under the ambit of the states and thus
it will be better to implement this in a phased manner,“ TRAI secretary
Sudhir Gupta said.
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