2. Introduction to Employee Motivation
After employees are hired and trained, it is important to
motivate them to get the desired efforts from them, to
achieve organizational objectives. While designing their
compensation package, we try to meet their expectations
at the outset, suitably identifying their extrinsic and
intrinsic needs, within the given policies and procedures
of the organization.
Motivation is a dynamic organizational-behaviour issue
and there cannot be any organization-specific motivation
tool. The subject of motivation, per-haps, received the
highest attention from management thinkers’ worldwide.
3. What is Employee Motivation?
The word motivation is derived from Latin word
‘movere’ which means ‘to move’. Motivation is
something – a desire, a want, need or drive − that
moves or spurs an individual to act in a particular
way to achieve a goal or objective.
4. The factors that stimulate the behaviour and
actions of the people are as follows
Success and advancement in Life
Desire for Money
Desire to be empowered
Recognition in the Society etc.
5. Employee Satisfaction Survey
The HR department regularly conduct employee
satisfaction surveys to estimate the level of job
satisfaction among employees. This satisfaction
score provides critical insights about the source of
motivation/demotivation and helps pinpoint the HR
manager could undertake decisive actions to improve
the employee satisfaction score. This clearly
indicates that the management understands that
high level of employee motivation is crucial for the
success of the organization.
6. Turnover Rate
Turnover rate indicates the number of employees who
leave an organization during a specific period. In
case a good number of employees have left the
organization during a specific period, it indicates
that the employee motivation is not necessarily high-
hence,they are opting out to join other organizations.
Low turnover rate indicates that the organizational
infrastructure is suitable for the employee.
7. Walt the Talk
Many HR executives undertake ‘Walt the Talk’
philosophy to get a first hand feel of employee
motivation. This indicates engaging employees near
their workstations, in their workplace, or any other
public place other than the HR manager's office.
When the conversation unfolds in their natural
setting with the HR person, it provides the employee
informal opportunities to express their thoughts and
provide feedback to the managers about the
perceptions of the welfare initiatives undertaken by
the HR department.
8. Incidence of Counter-productive Behaviour
In many organizations, it has been found that the
employees engage in various counter productive
behaviours such as stealing,fighting,breaking and
damaging company’s property. Regular cases such as
these indicate that the motivational level of
employees appears to be low and requires immediate
attention and corrective action.
9. How to motivate employees
Fair work process
Employee recognition programme
Joy at work
11. Introduction to Job Satisfaction
Human resource is considered to be the most valuable
asset in any organisation. Job satisfaction is all about
how one feels about (or towards) one’s job. An
employee who expresses satisfaction is said to have a
positive attitude towards the job, unlike a dissatisfied
employee who has a negative attitude towards the
job. A person having negative attitude shows a
personality disposition which is inclined to
experience nervousness, tension, worry, upset and
distress, where as those with positive attitude will
feel happy with themselves, others, and with their
12. Job satisfaction has been considered as state
of condition where people are:
1) Induced to do work efficiently and effectively;
2) Convinced to remain in the enterprise;
3) Prepared to act efficiently during contingences;
4) Prepared to welcome the changes without
5) Interested in promoting the image of the
6) More happy and satisfied with their job. The level
of job determines the job satisfaction.
13. Importance Of Job Satisfaction
Productivity and job satisfaction
Job withdrawal behaviour and job satisfaction
Job satisfaction across different cultures
Job satisfaction and turnover intention
Job satisfaction and organizational citizenship