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Connect to the World
Workshop
                    By Palm+Havas team
        In synergy with the HAVAS network
Welcome
  •Share and inspire
  •A Canadian agency with organic links to the
  world
  • With in-depth Digital knowledge

  •HAVAS
  •We need to change the way we do things because
  the world is changing and it’s time for opportunities –
  it’s time to do things differently
  Twitter: @martyboy008
Global power is changing
The economy is changing
Financial crisis
The old capitalist system needs to be reviewed
GM uses surgical bankruptcy to survive
Social Evolution

  •Barak Obama elected
  •1 in 8 U.S. married couples met online
  •11 million Facebook accounts in Canada
Consumers’ relationship with
technology is changing
The media landscape is changing
Change = Opportunity

•Innovation
•Strategic consultant
•CONSUMER-CENTRIC
•Using technological innovation to create value in
people’s REAL lives and support the brand
•Be 360 , be integrated, be relevant
•Get connected to the world - HAVAS
PALM+HAVAS =
Canadian agency + organic links to the world


                  Havas:
               World trends
                Knowledge
               Best practices
                 Creativity
                Resources
              Speed, flexibility
Synergy

  No geographical barriers
  Synergy with an HAVAS expert
  Create added value
  Synergy creation with the network is now a
  reflex for PALM
  For big ideas and big results
Creative Cycle for Results


                   Planning




      Innovation              Integration
Savoir+Inspirer:
Réflexion, Outils et Inspiration
façon Palm+Havas
Innovation in the digital world



     Martin Aubut, Digital leader, PALM+HAVAS
               In synergy with George Gallate,
              Global Chairman, Euro RSCG 4D
It’s time for the industry to integrate
GEEKS into the party…
   •Twitter: @martyboy008 @palmhavas

   •Background

   •A Canadian agency with organic links to the world
       • With strong Digital knowledge

   •HAVAS:
       •Global
       •Innovation and best practice

   •Innovation is key, when the world is going Digital
Business models are changing
56- SP 8,1-IP 2.5%                Limited attention span
          Mobile                  –Wants a unique experience on all devices
                                  –Does not want Ads but specific offers
                                  (profiling)
                                                      Web TV          Retail
                                                                      experience


           http://lady.openid.canoe.ca


                                            User behaviour is evolving
  75-61HS%                                      –Multi-tasking, ID, platform
                                                –Visits a lot of websites; wants a
  Web as a platform                             custom experience, personalization
  –Data portability                             –Is now engaged and has an online
  –Single ID (about me)                         reputation (SMM)
  –Applications                                 –Every user is a MEDIUM - tools
  –Content (semantic)                           –Wants to combine his/her content
                                                and activities
Media innovation

•Economy of attention
   •Advertisers battle for attention:
       •be different + be relevant + be worth it

   •When you have their attention:
       •make it smart – make it fun, make it an unforgettable
       experience

• Advertainment is a marketing method that distributes
  advertising (commercial) messages via an
  entertainment content or format
Augmented reality
 User + Idea + Strategy + Media +Measurement + Buzz




                             •
It’s not fake




http://ge.ecomagination.com/smartgrid/#/landing_page
http://www.youtube.com/watch?v=NK59Beq0Sew&feature=related
Advertise Generated Content
So many ways to communicate: human, cool
Use innovation to create value




Digital supports Big Idea -- 360 – it‘s a really good story
Digital Signage




Out of home + experience + WOW + play + support creativity
Web is a platform

Technology support + inspire creativity and give a better user
experience

Trends
•Data portability -- standard
   •ID -- SSO
   •Content (semantics)
•Application standard
   •Web service
   •Widget
•Use Facebook Connect to login to an external Facebook application
•Use data portability to exchange data between platforms
•Better experience for users and potential profiling for the marketer
•Will help distribute your content and brand on social media platforms to create buzz
Data exchange between platforms on a permission basis
•Friends and pictures are transferred and my ID is used to access a Chat web service
•For advertisers, less time needed to develop app and increased data acquisition (simplicity)
•Viral (people are media)
Social media - Next step
Future: social media will be THE media
    •Social applications will be everywhere
    •Multiple platforms: mobile, web TV
    •Measurement will be MAJOR
    •Twitter and Facebook will continue to grow in the short term
    •Social media will bring profiling to the next level

•Learning:
    •Keep it real – human
    •Work all platforms as a system
    •Everybody wants to be a star – give them the opportunities
    and guide them (Guru)
    •Logic objective – SMM is a long-term strategy
Mobile – What’s up
   •56% own a mobile (QC) – World 60% - 2013 83%
   •8.1% Smart phone (QC) – 14% (US)
   •2.5 % iPhone (QC) -- (35% BB vs. 26% iPhone) US

   Usage in QC
   •58% e-mail
   •37% TXT
   •37% Browsing – search

   •Tks to TXT-Mktg conseils



http://www.cefrio.qc.ca/fr/documents/publications/NETendanc onees-2008--evolution-de-lutilisation-dInternet-au-Quebec-depuis-1999.html
E-marketer
Mobile – What’ s up (Revenue)
•   Revenue in Canada grew from
    $1.1 million in 2006 to expected in
    2008 to $5.2 million/1,2Billion
•   Positive
     – Massive investment from
       Videotron and carrier on 3G
     – Google Android , Smart
       Phone, Palm

•   Challenges
     – Small size of the Mobile
       Internet-enabled audience
     – Revenue-building restrictions
       imposed by the current
       Carrier/Provider business
       model
     – Moderate penetration of Smart
       Phone
     – Education, standard, Skills
     – User experience (device)
Mobile is cool
Users :
• An extension of your virtual life – always connected to your
   content, your friends, your work,
• Your tool to have a better life
•   Mobile is a sexy device that show your personality and
   status

Marketer :
• Measurability
• Very immediate, targeted media
     •   Geo localization
     •   Real time promotion
•    Opt-in nature of the advertising (Permission marketing)
•    Use it as a person extension

Industry : growth
• Move from one-off experimental campaigns to becoming an
   important part of the overall Interactive marketing mix.
Mobile – is real time value
• Use it as an innovation and e-pr capabilities
• Integrate mobile as a part of the integrated campaign
  base on the BIG IDEA
• Think about content that the consumer wan to bring with
  them
• Think about real time, what is the benefit we can give to
  the user now – apps, game, content , promotion
• Give the right target real value and make it fun
• Respect the code (txt) and culture
• Collect data step by step on a permission base
Quick start-- SMS - WAP
          Campaign description:        Campaign
          Mobext created a web-        description:
          based campaign to            Mobext put together a
          generate test-drive
                                       Bluetooth action in
          leads to the new C4          Madrid’s Airport.
          Pallas.
                                       Twenty antennas were
          Web banners in               installed in different
          different web sites          strategic points (waiting
          enabled the prospect to      areas, luggage
          insert his/her               claim, etc.) enabling the
          name, mobile number          downloading of
          and zip code.                applications, images
          The application              and gifs of the new VW
          automatically matched        EOS, and offering the
          each zip code and            possibility of scheduling
          delivered a SMS with         test drive.
          the nearest dealer
          location for a test-drive.

          # Technology: Web +
          SMS
Games
        Objectives:
        •Position VW as an innovative brand
        •Generate leads for dealers
        •Book a test drive
              •(GPS, Google map)

        Positives:
        •Part of an integrated campaign
        •Good PR to spread the word to influencers

        Negative:
        •Platform was not that stable, brought bad
        comments on the apps, could harm the brand

        Results:
        •820,000 downloads in 1 week
        •Top 1 Europe, Top 10 U.S.
        •105 comments on the apps
        •Online coverage (buzz)
        •Number of test drives?
Application – add value :)?
Applications – real time, real value
Innovation
It’s you;

Clients’ goodwill
PALM+HAVAS employees’ creativity
Our suppliers’ support and passion

Innovation, it’s us… Thank you!
Bonus – inspiration
Conclusion


•The world is changing
•A Canadian agency with organic links to the
world
•With in-depth Digital knowledge

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Connect to the World: How Palm+Havas Leverages Global Trends for Digital Innovation

  • 1. Connect to the World Workshop By Palm+Havas team In synergy with the HAVAS network
  • 2. Welcome •Share and inspire •A Canadian agency with organic links to the world • With in-depth Digital knowledge •HAVAS •We need to change the way we do things because the world is changing and it’s time for opportunities – it’s time to do things differently Twitter: @martyboy008
  • 3. Global power is changing
  • 4. The economy is changing Financial crisis The old capitalist system needs to be reviewed GM uses surgical bankruptcy to survive
  • 5. Social Evolution •Barak Obama elected •1 in 8 U.S. married couples met online •11 million Facebook accounts in Canada
  • 7. The media landscape is changing
  • 8. Change = Opportunity •Innovation •Strategic consultant •CONSUMER-CENTRIC •Using technological innovation to create value in people’s REAL lives and support the brand •Be 360 , be integrated, be relevant •Get connected to the world - HAVAS
  • 9. PALM+HAVAS = Canadian agency + organic links to the world Havas: World trends Knowledge Best practices Creativity Resources Speed, flexibility
  • 10. Synergy No geographical barriers Synergy with an HAVAS expert Create added value Synergy creation with the network is now a reflex for PALM For big ideas and big results
  • 11. Creative Cycle for Results Planning Innovation Integration
  • 12. Savoir+Inspirer: Réflexion, Outils et Inspiration façon Palm+Havas
  • 13. Innovation in the digital world Martin Aubut, Digital leader, PALM+HAVAS In synergy with George Gallate, Global Chairman, Euro RSCG 4D
  • 14. It’s time for the industry to integrate GEEKS into the party… •Twitter: @martyboy008 @palmhavas •Background •A Canadian agency with organic links to the world • With strong Digital knowledge •HAVAS: •Global •Innovation and best practice •Innovation is key, when the world is going Digital
  • 15.
  • 16. Business models are changing 56- SP 8,1-IP 2.5% Limited attention span Mobile –Wants a unique experience on all devices –Does not want Ads but specific offers (profiling) Web TV Retail experience http://lady.openid.canoe.ca User behaviour is evolving 75-61HS% –Multi-tasking, ID, platform –Visits a lot of websites; wants a Web as a platform custom experience, personalization –Data portability –Is now engaged and has an online –Single ID (about me) reputation (SMM) –Applications –Every user is a MEDIUM - tools –Content (semantic) –Wants to combine his/her content and activities
  • 17. Media innovation •Economy of attention •Advertisers battle for attention: •be different + be relevant + be worth it •When you have their attention: •make it smart – make it fun, make it an unforgettable experience • Advertainment is a marketing method that distributes advertising (commercial) messages via an entertainment content or format
  • 18. Augmented reality User + Idea + Strategy + Media +Measurement + Buzz •
  • 20. Advertise Generated Content So many ways to communicate: human, cool
  • 21. Use innovation to create value Digital supports Big Idea -- 360 – it‘s a really good story
  • 22. Digital Signage Out of home + experience + WOW + play + support creativity
  • 23. Web is a platform Technology support + inspire creativity and give a better user experience Trends •Data portability -- standard •ID -- SSO •Content (semantics) •Application standard •Web service •Widget
  • 24. •Use Facebook Connect to login to an external Facebook application •Use data portability to exchange data between platforms •Better experience for users and potential profiling for the marketer •Will help distribute your content and brand on social media platforms to create buzz
  • 25. Data exchange between platforms on a permission basis
  • 26.
  • 27. •Friends and pictures are transferred and my ID is used to access a Chat web service •For advertisers, less time needed to develop app and increased data acquisition (simplicity) •Viral (people are media)
  • 28. Social media - Next step Future: social media will be THE media •Social applications will be everywhere •Multiple platforms: mobile, web TV •Measurement will be MAJOR •Twitter and Facebook will continue to grow in the short term •Social media will bring profiling to the next level •Learning: •Keep it real – human •Work all platforms as a system •Everybody wants to be a star – give them the opportunities and guide them (Guru) •Logic objective – SMM is a long-term strategy
  • 29. Mobile – What’s up •56% own a mobile (QC) – World 60% - 2013 83% •8.1% Smart phone (QC) – 14% (US) •2.5 % iPhone (QC) -- (35% BB vs. 26% iPhone) US Usage in QC •58% e-mail •37% TXT •37% Browsing – search •Tks to TXT-Mktg conseils http://www.cefrio.qc.ca/fr/documents/publications/NETendanc onees-2008--evolution-de-lutilisation-dInternet-au-Quebec-depuis-1999.html E-marketer
  • 30. Mobile – What’ s up (Revenue) • Revenue in Canada grew from $1.1 million in 2006 to expected in 2008 to $5.2 million/1,2Billion • Positive – Massive investment from Videotron and carrier on 3G – Google Android , Smart Phone, Palm • Challenges – Small size of the Mobile Internet-enabled audience – Revenue-building restrictions imposed by the current Carrier/Provider business model – Moderate penetration of Smart Phone – Education, standard, Skills – User experience (device)
  • 31. Mobile is cool Users : • An extension of your virtual life – always connected to your content, your friends, your work, • Your tool to have a better life • Mobile is a sexy device that show your personality and status Marketer : • Measurability • Very immediate, targeted media • Geo localization • Real time promotion • Opt-in nature of the advertising (Permission marketing) • Use it as a person extension Industry : growth • Move from one-off experimental campaigns to becoming an important part of the overall Interactive marketing mix.
  • 32. Mobile – is real time value • Use it as an innovation and e-pr capabilities • Integrate mobile as a part of the integrated campaign base on the BIG IDEA • Think about content that the consumer wan to bring with them • Think about real time, what is the benefit we can give to the user now – apps, game, content , promotion • Give the right target real value and make it fun • Respect the code (txt) and culture • Collect data step by step on a permission base
  • 33. Quick start-- SMS - WAP Campaign description: Campaign Mobext created a web- description: based campaign to Mobext put together a generate test-drive Bluetooth action in leads to the new C4 Madrid’s Airport. Pallas. Twenty antennas were Web banners in installed in different different web sites strategic points (waiting enabled the prospect to areas, luggage insert his/her claim, etc.) enabling the name, mobile number downloading of and zip code. applications, images The application and gifs of the new VW automatically matched EOS, and offering the each zip code and possibility of scheduling delivered a SMS with test drive. the nearest dealer location for a test-drive. # Technology: Web + SMS
  • 34. Games Objectives: •Position VW as an innovative brand •Generate leads for dealers •Book a test drive •(GPS, Google map) Positives: •Part of an integrated campaign •Good PR to spread the word to influencers Negative: •Platform was not that stable, brought bad comments on the apps, could harm the brand Results: •820,000 downloads in 1 week •Top 1 Europe, Top 10 U.S. •105 comments on the apps •Online coverage (buzz) •Number of test drives?
  • 35. Application – add value :)?
  • 36. Applications – real time, real value
  • 37. Innovation It’s you; Clients’ goodwill PALM+HAVAS employees’ creativity Our suppliers’ support and passion Innovation, it’s us… Thank you!
  • 39. Conclusion •The world is changing •A Canadian agency with organic links to the world •With in-depth Digital knowledge