PCM Vision 2019 Breakout: Dell
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It’s not Magic we lead the Transformation Movement, its by Design. | Scott Wells – Dell EMC Systems Consultant | Ivan Levendyan – Titanium Partner Systems Engineer
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PCM Vision 2019 Breakout: Dell
- 1. 1 LEADINGTHEWAY 2019 INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 2. 2 INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 3. 3 It’s Not Magic, It’s by Design Realize Your Transformation The Dell Technologies Advantage INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 4. INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 5. INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 6. Work Whenever work after normal business hours Data Deluge of data produced in the last 2 years Right Now average human attention span S attacks every 15 months X More Threats INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 7. 7 Cloud Infrastructure Applications Users Digital Transformation IT Transformation Workforce Transformation Security Transformation INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 8. 8 Cloud Infrastructure Applications Users Services Consumption Dell Financial ServicesTM Services INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 9. 9 Dell Customer Communication Workforce Transformation INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 10. 10 Dell Customer Communication The way we work is changing at a dramatic pace Technology improves by 10X every 5 years And with new technologies like AR, VR, smart offices, IoT, the rate of change is accelerating Yet the PC remains the center of how work gets done. INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 11. 11 Dell Customer Communication When we work + how we work has changed Say technology influences the job they take Would quit a job with poor technology Do some business from home And will continue to change 44% of millennials think their workspace isn’t smart enough Work after business hours 60% 42% 2/3 82% INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 12. 12 Dell Customer Communication Consumerization is driving WORKFORCE TRANSFORMATION… and DIGITAL TRANSFORMATION Modern Workforce Apps Anywhere Mobile Workflows Emerging Delivery Models © 2016 VMware Inc. All rights reserved. Confidential – Not for Distribution 12 INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 13. 13 Dell Customer Communication Outdated technology affects your organization’s productivity ITDMs challenged by disruptions to productivity with older devices 500MM PCs over years old ITDMs say older PCs more susceptible to security breaches Support costs, TCO increase at Year 47% 46% 3 4 INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 14. 14 Dell Customer Communication Need to balance costs with organizational productivity IT measured on cost ¼ are measured on user experience 98% 23% INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 15. 15 Dell Customer Communication Industry leaders in unified endpoint management and app & desktop virtualization Best of breed Dell Technologies portfolio products One company to call for sales and support Dell Technologies is the one partner to meet the demands of the modernized workforce: end-users and IT 1 INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 16. REALIZE YOUR DIGITAL FUTURE INTERNAL USE ONLY – DO NOT DISTRIBUTE
- 17. 17 LEADINGTHEWAY 2019 THANK YOU INTERNAL USE ONLY – DO NOT DISTRIBUTE
Editor's Notes
- Now more than any point in history, you need a technology partner you can rely on to help you on your journey. And we at Dell Technologies are here to be your trusted guide on the path ahead. Making business transformation happen—and making it real for you—that’s why we created Dell Technologies. That’s why we’ve combined the innovations of Dell, Dell EMC, Pivotal, RSA, SecureWorks, Virtustream and VMware… in one family of strategically aligned businesses, each acting independently, but working closely—and better together. This unique structure allows us to innovate like a startup, but with the scale of a global powerhouse. [CLICK] [NEXT SLIDE]
- Hello and thanks for joining. I’m thrilled to be here to talk to you about realizing your transformation. We’re all living in a digital era where businesses are looking for a competitive edge and reinventing themselves to meet new customer demands. So, let’s begin by discussing some of these realities. [CLICK] [NEXT SLIDE]
- Technology has changed our expectations for speed. We need everything right now. In fact over the past 10 years our attention spans have actually gotten shorter. Before smartphones, we had a 12-second attention span. Not anymore. Now it is 8 seconds. [CLICK] Technology has enabled us to work whenever and wherever we are. So, wherever our laptops or cell phones are these days (24/7) is where we work. Today, 60% of employees work after normal business hours. And most people – two-thirds of us – do some work from home, in addition to the office. [CLICK] We love information and we want to do more with it. We want immediacy of information in real-time. Whether it’s driving to work in the morning and wanting to know the fastest path to our destination… Or if it’s taking great photos and wanting to immediately share them with our friends or to the world. We are generating so much information these days that 90% of the world’s data has been created in the last two years. This growth has been primarily driven by the exponential increase in the use of mobile devices. And with IoT rapidly growing in interest, the data deluge is gaining strength at an alarming rate with no signs of stopping. [CLICK] Yet, some of this change is scary—we are at more risk than ever before because we are more connected. Last year(2016), 1.1 billion identities were exposed as the result of data breaches and the number of attacks doubles every 15 months. We must safeguard technology to keep our personal/business information secure from people who may want to harm us. What’s more, while we protect our information, it must be highly available, even in the event of a catastrophic disaster. [CLICK] [NEXT SLIDE] Sources: Right Now: http://www.telegraph.co.uk/science/2016/03/12/humans-have-shorter-attention-span-than-goldfish-thanks-to-smart/ Work Whenever: From Dell/Intel Future Workforce Study http://www.dellworkforcestudy.com/us/ Data Deluge: http://www.bedrockdata.com/blog/90-percent-of-all-the-worlds-data-has-been-produced-in-the-past-two-years-ibm At Risk: https://digitalhubshare.symantec.com/content/dam/Atlantis/campaigns-and-launches/FY17/Threat%20Protection/ISTR22_Main-FINAL-JUN8.pdf?aid=elq_
- To succeed companies must transform all aspects of their business and now more than any point in history, you need a technology partner you can rely on to help you on your journey. And we at Dell Technologies are here to be your trusted guide on the path ahead. We see the transformation journey following four strategic and parallel paths. [CLICK] Digital Transformation Digital transformation is possibly the most impactful and profound because it is about transforming the business itself. We’re seeing companies become digital businesses, and so we often engage with business leaders at the highest levels. We’re seeing intense interest in building entirely new and radically smarter products and services. And we’re seeing these companies introduce completely new ways of doing business—all because of going digital. Now, invariably, any kind of digital transformation ultimately leads to some kind of… [CLICK] IT Transformation Here we often see a focus on optimizing the cost structure of running applications on the current IT infrastructure. We’re seeing IT leaders interested in saving money and harvesting these savings to invest in new digital initiatives. We’re seeing entirely new models of IT being created to support a digital business—and drive it forward. So, IT Transformation—along with Digital Transformation—is one side of a two-sided Business Transformation coin. Yet, we cannot forget that the work place is changing, too. So, there must be a path toward… [CLICK] Workforce Transformation Employees are no longer working only in an office between the hours of 9am until 5pm. More often, we tend to work more outside the office than we do inside the office. And the kind of devices we’re using, they’re changing too. All of this means that we need to think about arming the workforce with the tools they desire and or require for every work style. All in an effort to drive the business, boost productivity, reduce management costs, and enhance customer engagement at every step along the way. And with all of this change, naturally we need to define and solve for a fourth pillar… [CLICK] Security Transformation If employees are working remotely more often, then the security perimeter no longer exists as we have come to know it. The whole security mindset must change…from every endpoint at the edge …down into the core infrastructure and up into the cloud. We must stop thinking merely about stopping data breaches. Rather, we must be of the mindset and assume that breaches will occur. And when they do, we must have a plan to mitigate the risk these breaches may pose. So, all four of these pillars are necessary and must be factored into your overall transformation journey. [CLICK] [NEXT SLIDE]
- So how do the strategically aligned businesses that comprise Dell Technologies help you successfully navigate these transformations. Let’s look at each of the Dell Technologies businesses in more detail. [CLICK] Focused on the Users and the IT edge is, of course: Dell Client Solutions: offering innovative devices, services and solutions designed for the way people work (and play). [CLICK] At the core Infrastructure level, we have: Dell EMC: focused on transforming the data center with industry-leading servers, storage, networking, converged infrastructure and data protection. [CLICK] VMware: is the most trusted virtualization solution for data center and applications, delivering core infrastructure services on-premises or in the cloud… [CLICK] as well as providing virtualization, management and security solutions for end users, their devices, and the IoT edge. [CLICK] Virtustream: is the leading enterprise-class cloud software & solution provider with a focus on mission-critical applications and application ecosystems. [CLICK] Pivotal: is leading the intersection of Big Data, PaaS (Platform-as-a-Service) and agile software development… Helping customers deliver traditional AND Cloud native applications on one cloud-independent platform. [CLICK] And to secure it all, we have: RSA: the premier provider of security, risk, compliance and governance solutions solving your most complex challenges, and… SecureWorks: offering elite and trusted intelligence that strengthens security and reduces risk in a dynamic multi-cloud IT landscape. [CLICK] It’s all supported by (and wrapped in) Services offerings to help you get the most from your investments... - from white glove consulting and deployment… - to the global power of ProSupport and ProDeploy… to maintenance and training…to managed services. And Dell Financial ServicesTM (DFS)—the global in-house financial services provider for Dell EMC distributors, channel partners and customers—offers a broad range of innovative payment solutions engineered to help you choose the best technology for your specific needs, as well as the right consumption model, where you pay only for technology as you consume (or use) it, to help you to thrive in today’s digital economy. [CLICK] Together, the family of strategically aligned businesses from Dell Technologies is a force multiplier… bringing you everything you need in one place—and leadership in every category that matters to you. And only Dell Technologies offers solutions that span the full IT ecosystem—from the edge to the core to the cloud. This is critical because each of these components in the IT ecosystem are more closely interconnected than ever before. [CLICK] [NEXT SLIDE]
- Our world and our work are becoming more immersive, more collaborative, more mobile AND more competitive. And it’s changing at a dramatic pace – improving 10X every 5years!... That means 10 times faster and 10 times smaller every 5 years. With this we’ve seen the rise of new technologies like AR, VR, IoT and smart offices. These technology advancements in capability, bandwidth & mobility have forever changed how we work – leading to a workforce transformation. But, despite all these changes, one thing remains consistent: we will always need computing at the edge and PCs will continue to be the primary way work gets done. [CLICK] [NEXT SLIDE] Source for Technology improves by 10x every 5 years. The Next Era of Human Machine Partnerships: Emerging Technologies’ Impact On Society & Work In 2030. Whitepaper from Institute for the Future (IFTF) and Dell Technologies. 2017
- Let’s talk more about how work has changed. It used to be that work was 9-5-ish and work was a place that you went. Now it’s an activity that takes place wherever and whenever. 60% of people do some work after hours. And 2/3rds do some work from home. It used to be that technology was standard. Users took the device IT gave them. Now personal technology is driving higher expectations. People experience the benefits of the latest technology at home, and what the same at work – faster, easier, devices and apps that fit their needs. Technology is now a differentiator and job perk. 42% of Millennials would quit a job over poor technology. 82% say technology influences the job they take. Technology helps people be more productive, but also happier in their work. As new technologies like AR/VR, smart offices and IoT continue to grow, demands will also grow. 44% of Millennials think their workspaces aren’t smart enough. [CLICK] [NEXT SLIDE] Source Information: From Dell/Intel Future Workforce Study http://www.dellworkforcestudy.com/us/
- Trends leading to app flows…. Consumerization is not only driving workforce transformation, but the need for digital transformation. Modern Workforce Growing number of millennials, more demanding – expectations in terms of quality of experience. Want consumerized, more collaborative experiences More flexible workstyles – work from anywhere, convenience driven Apps Anywhere Broader mix of apps – legacy/native, web, SaaS, mobile Apps and data live in the cloud, outside the traditional corporate perimeter More flexible workstyles – work from anywhere, convenience driven Mobile Workflow Same task – improved efficiency – real-time updates, approvals, taking advantage of mobile moments Directly tied to business outcomes (eg. Insurance, retail, healthcare etc) Making information available at the point of engagement, when and where it’s needed Emerging Delivery Models Device management changing with Windows 10 Identity becomes the perimeter Shift to Cloud first Self-service
- Despite all the user demands and expectations, especially with Millennials increasingly entering the workforce, some IT organizations still try and hold on to their assets as long as they possibly can. According to Intel estimates, there are more than 500MM PCs over 4 years old in the work environment. While this is a huge productivity loss for end-users, it’s also a productivity drain for IT. We know that support costs increase at Year 3. 49% of ITDM say repair costs and maintenance of older devices are higher than new PCs 47% of ITDMs say they are challenged by problems and disruptions due to the unreliability of older devices 46% of ITDMs say older PCs are more vulnerable to security breaches Outside domain – IT lose control of securing devices and data Older systems cost more to maintain, are harder to secure and most importantly, they decrease productivity because of downtime and slow and glitchy performance. This isn’t productive for anyone. [CLICK] [NEXT SLIDE] Source: “Optimize Your PC Life-Cycle Management.” Forrester Research. A Custom Technology Adoption Profile Commissioned by Dell, November 2016.
- Ultimately, this is about balancing costs with organizational productivity. Which means productivity for the end users and IT. While IT has always been measured on cost (98%). Almost a quarter are now also being measured on user experience. And this is likely to grow. So this is the core challenge – how do you balance the reality of cost with end user productivity and happiness. And as user demand continues, which it will, and IT allows more diversity and more devices into their environment – security threats, manageability hassles and cost pressures will only continue to grow, creating more tension between user experience and the budget. [CLICK] [NEXT SLIDE] Source: “Optimize Your PC Life-Cycle Management.” Forrester Research. A Custom Technology Adoption Profile Commissioned by Dell, November 2016.
- Dell Technologies is the One Partner to meet the demands of uses & IT Dell has the most comprehensive end-user computing portfolio including desktops, laptops, 2in1s, workstations, thin clients, rugged devices and Dell branded displays and accessories. VMware is a pioneer in virtualization and an innovator in the cloud and mobility business and consistently recognized by analysts as a market leader. VMware is the trusted platform provider of choice for over 500,000 customers world wide. VMware Workspace ONE, Powered by AirWatch, has been positioned as a leader in the Gartner Magic Quadrant for 7 years running.
- Together, we are … A digital leader that is better positioned to gain and maintain competitive advantage… A disruptive and transformative force for change in your industry… And a winning company that’s poised to better serve customers in innovative and exciting ways. All that remains for me to say is, “how can we help you realize your digital future?” Dell Technologies is ready today to work with you right now to help you transform your business and shape your future. Thank you. [DO NOT CLICK][END SLIDE]