The document discusses streamlining fulfillment for MAS 90/200 customers using Oz Development's OzLINK solution. OzLINK allows integration of MAS 90/200 with UPS WorldShip to automate shipping, enable batch shipping with combined packing slips and labels, and send branded email notifications. A case study of Doctor's Best is presented where OzLINK helped reduce shipping time and errors. Customers are asked if they need help optimizing fulfillment through automating shipping rules and processes.
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Streamlining Fulfillment MAS 90/200
1. Streamlining MAS 90/200
Fulfillment
Troy Graham Brian Hodgson
Director of Business Dev VP Sales & Marketing
Oz Development Oz Development
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
2. Agenda
• Introductions and welcome
• Oz Development Overview
• MAS 90/200 Customer Examples
• Optimize fulfillment
– Select the right shipping options, business rules
– Pick, pack
– Mail notification
• Demo – MAS 90 with UPS WorldShip®
• Conclusions, recommendations
• Q&A
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
3. Oz Overview
Background "As Doctor's Best continues to grow we continue
• Over 10,000 customers to find ways to make our business more efficient.
That is the biggest plus side of using OzLINK . We
• 20 years experience in shipping can continue to keep our business scalable by
• Part of UPS Ready for 10+ years customizing our needs with OzLINK"
Shipping Manager, Doctor’s Best, MAS 200
• Rapid company growth
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
4. OzLINK Solutions for MAS 90/200
Integration with
eCommerce UPS WorldShip
Integration
UPS WorldShip
Integration
Pick pack ship
Business rules
Improved
customer service
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
5. Doctor’s Best Case Study
Profile
• Manufactures and distributes
herbal and nutritional supplements
• Support both B2B and B2C channels
Joint UPS & OzLINK win
• Fulfillment through shipping
• OzLINK shipping
• Extended MAS 200
Key Benefits
• Increased efficiency by 75%
• Reduced shipping time from
3 hours to 30 minutes
• Reduced shipping errors by 65%
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
6. MAS 90/200 Customer ROI Examples
Fulfillment
Shipping
Products: Snack Foods Products: Heat & Lighting
Segment: Food processing Segment: Wholesale distribution
Functional Area: Logistics Functional Area: Fulfillment
Challenge: Challenge:
• Up to 250 shipments per day • 75-100 shipments per day
• Front office produced shipping documents • Parcel & freight
• No MAS 200 & WorldShip integration • No process/IT to leverage
• Extra data entry, duplicate address books MAS 200 in warehouse
• Need to be ability to deliver based on
committed delivery date
Solution: Solution:
• Bidirectional integration • MAS 200 & WorldShip integration
• Eliminated 100% shipping data entry • Leverage time in transit & business rules for
• Improve customer service automated selection of service
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
8. Business Rules:
Automate Service & Option Selection
Shipment Origin/Dest
Consignee
Details Address
• Weight, dimensions • Loyalty programs • Residential
• Value • Drop ship • Urban area
• Commodity • Preferred service • PO Box
• Delivery date • International
OzLINK
Automate Business Rules
UPS Service and Option Selection
Service Shipping Options Package Options
• Ground • Return Service • Delivery confirmation
• Next Day Air • Saturday Delivery • Flexible parcel ins.
• Mail Innovations • Int’l Commodity • Declared value
• Freight • etc • etc.
• etc
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
9. Batch Shipping with
Combined Packing Slip and UPS Label
Orders
Pick/Pack
& Label
Ship
Confirm
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
10. Service Customer Channels
Branded e-mails Branded packing slips
to improve customer service For drop ship customers
and repeat business or different brands
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
12. Automate Shipping Documents
Retail International
Bill of Lading
Compliance shipments
Paperless
Invoice
Oz Development, Inc. www.ozdevelopment.com 508.366.1969
13. Summary of Needs
• Do you have the information you need in MAS
90/200?
• Is UPS WorldShip integrated to your MAS 90/200?
• Do you need to automate shipping rules?
• Do you want to send a branded email notification to
your customers?
• Do you drop ship on behalf of your customers?
• Do you sell through Amazon, eBay, etc?
• Do you sell to large retailers?
Oz Development, Inc. www.ozdevelopment.com 508.366.1969