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Open Source in Local Government Tim Willoughby LGMA

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Context <ul><li>Local Authority Termination of Microsoft Enterprise Agreement </li></ul><ul><li>Potential for Open Source Across the Sector </li></ul><ul><li>Open Source Applications already in Use </li></ul>

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Currently See 5 Themes <ul><li>Desktop Application Replacement </li></ul><ul><li>Content Management System </li></ul><ul><li>Document Management </li></ul><ul><li>GIS </li></ul><ul><li>Back Office </li></ul><ul><ul><li>Telephony </li></ul></ul><ul><ul><li>BI </li></ul></ul><ul><ul><li>Development (Traditional, Apps) </li></ul></ul>

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What Are LGMA Doing ? <ul><li>Open Source Workshops </li></ul><ul><ul><li>Open Mind </li></ul></ul><ul><li>Open Source RFI </li></ul><ul><ul><li>Inventory of Skills and Abilities </li></ul></ul><ul><li>5 Category areas </li></ul><ul><ul><li>CMS </li></ul></ul><ul><ul><li>Doc Management / Case / CRM </li></ul></ul><ul><ul><li>GIS </li></ul></ul><ul><ul><li>Back Office </li></ul></ul><ul><ul><li>Desktop Applications </li></ul></ul>

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Met with <ul><li>Accenture </li></ul><ul><li>Acquia (Drupal) </li></ul><ul><li>Alfresco </li></ul><ul><li>Azucca </li></ul><ul><li>Cloudware </li></ul><ul><li>Compass Informatics </li></ul><ul><li>Digital Alchemy </li></ul><ul><li>Digital Technology Mgmt </li></ul><ul><li>Dublin City of Science </li></ul><ul><li>eDocs </li></ul><ul><li>Enovation </li></ul><ul><li>iOl </li></ul><ul><li>IBM </li></ul><ul><li>IMGS </li></ul><ul><li>Indytech </li></ul><ul><li>Infinity (Asterix) </li></ul><ul><li>Interleaf </li></ul><ul><li>Kerna </li></ul><ul><li>LERO </li></ul><ul><li>MAC </li></ul><ul><li>Maithu </li></ul><ul><li>Mentea </li></ul><ul><li>Microsoft </li></ul><ul><li>Newgrove </li></ul><ul><li>OHanlonO’Dowd </li></ul><ul><li>Open Source Solutions </li></ul><ul><li>PMI </li></ul><ul><li>Propylon </li></ul><ul><li>Provident Technology </li></ul><ul><li>pTools </li></ul><ul><li>Sage </li></ul><ul><li>SecureLinux </li></ul><ul><li>SinglePoint </li></ul><ul><li>Sirius </li></ul><ul><li>Sord </li></ul><ul><li>SpanishPoint </li></ul><ul><li>Tara Hill </li></ul><ul><li>Tascomi </li></ul><ul><li>Titan </li></ul><ul><li>Triangle </li></ul>

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Local Authority Support <ul><li>CMS (Drupal) </li></ul><ul><ul><li>Cork, Fingal, Wicklow, South Dublin, Limerick City, LGMA…. </li></ul></ul><ul><li>Doc Management / Case / CRM (Alfresco, Sugar, vTiger) </li></ul><ul><ul><li>Meath, Leitrim, South Dublin, Cork County </li></ul></ul><ul><li>GIS (Open Layers, Map Server) </li></ul><ul><ul><li>LGMA, Kildare, All </li></ul></ul><ul><li>Back Office (PF Sense, MySQL, PostGres, PostMail, Zarafa, etc) </li></ul><ul><ul><li>Limerick City, South Dublin, Cork County, Fingal </li></ul></ul><ul><li>Desktop Applications (Libre Office, OpenProj, etc) </li></ul><ul><ul><li>Galway City, Cork City, Limerick City, Cork County, Libraries </li></ul></ul>

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Everyone else is using Open source….. <ul><li>More than half of all web servers (>91 million) run Apache (September, 2010)‏ </li></ul><ul><li>~2.5 million total Alfresco downloads (Alfresco, 2010)‏ </li></ul><ul><li>2 million Drupal downloads last year (2010)‏ </li></ul><ul><li>2.5 million articles (in English alone) on wikipedia, the world's 8 th busiest web site according to Alexa (2010)‏ </li></ul><ul><li>6 million blogs hosted on wordpress.com which Alexa ranks as #28 (2010)‏ </li></ul><ul><li>Drupal and Joomla web sites handle more traffic than 17 of the Fortune 20 corporate sites (Burton Group, 2008)‏ </li></ul>OS Database Web/App Server Developer Tools Applications Cloud/SAAS Open Source

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Understand the French Definition of Gratis v Libre

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The Dual Open Source Approach <ul><li>This approach offers the most potential to Local Government. </li></ul><ul><li>There are certain products in the Open Source Arena that follow the Dual Approach </li></ul><ul><ul><li>Alfresco - Web Site Development and Presentation </li></ul></ul><ul><ul><li>eGroupware - Mail / Calendar / Contacts / Helpdesk </li></ul></ul><ul><ul><li>SugarCRM – CRM application </li></ul></ul><ul><ul><li>MySQL </li></ul></ul><ul><ul><li>... And many more </li></ul></ul><ul><li>Each of these solutions offer an Enterprise Application which costs similar or in the case of CRM more than the equivalent proprietary product </li></ul><ul><li>Each also offer a Community product which has no cost for the license, however, the costs for support, maintenance and bug fixes can be very high. </li></ul><ul><li>The only way to counteract this cost Risk is to become an active part of the community or share the risk across the whole Local Government Community </li></ul>

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Why Consider Alternatives for Office Automation <ul><li>Ease of access </li></ul><ul><li>Ability to collaborate </li></ul><ul><li>Open Platform (PC, Mac & Linux Compatibility) </li></ul><ul><li>Open Standard - Open Document Format - </li></ul><ul><li>Cost! MS Office 2007 / 2010 is €149 - €550 per license. </li></ul>

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Open Source Research and Learning to date <ul><li>The Open Source Community is out there </li></ul><ul><li>There are Many, Many Open Source solutions </li></ul><ul><li>Open Source Successful projects are based around communities. </li></ul><ul><li>The route to success for Local Authorities is to mimic the Open Source Community model </li></ul><ul><li>There is an Opportunity now to look to adopt Open Source </li></ul>

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License <ul><li>There are upward of 71 open source licenses which fall into 3 families: </li></ul><ul><li>Give me credit </li></ul><ul><li>Give me fixes </li></ul><ul><li>Give me everything </li></ul><ul><li>We do have to understand the differences and the potentials. </li></ul>

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Open Source Lowering Barriers for Entrants <ul><li>Low cost and scalable infrastructure (Linux, MySQL, Apache) </li></ul><ul><li>Quality software available at no licenses cost </li></ul><ul><li>Key software components available for integration </li></ul><ul><li>Can make changes to Open source code for extra value </li></ul><ul><li>Development and run time environments for fast and iterative deployments (PHP, Perl, Python, Ruby on Rails) </li></ul><ul><li>Communities for instant help and fast innovation cycles </li></ul><ul><li>Open Source as a Engine for Web 2.0 </li></ul>

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What is Open Source

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What is Open Source

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In other words.. All technologies

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Why Open Source?

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How to Integrate Open Source into our IT strategy <ul><li>Insist on Open Standards - Increases Agility - flexibility and responsiveness Evaluate Open Source and Commercial software options </li></ul><ul><li>Can use a mixture of open source and proprietary </li></ul><ul><li>Don’t need a separate Strategy— interoperability I migration considerations are important </li></ul><ul><li>Like all Software Solutions – have to Balance up-front costs against recurring costs </li></ul>

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What do we have to do? <ul><li>Understand the Community and Maturity of Open Source - Broad industry support are important </li></ul><ul><li>Sustainable business models are critical </li></ul><ul><li>Healthy ecosystem of Solution Providers and Business Partners essential </li></ul><ul><li>Establish policies for working with Open Source software </li></ul><ul><li>Educate company teams about OSS before they work with it </li></ul><ul><li>Implement a management system to review, approve, and track the use of OSS inside the company, and contributions of company software assets to external OSS projects </li></ul><ul><li>Understand Open Source Licensing – need to establish a process to help us understand the terms of the licenses and the procedures required to comply with them </li></ul><ul><li>Make decisions based on both business and technical factors </li></ul>

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The World is changing

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What are Other Governments doing? <ul><li>The UK Government has agreed to: </li></ul><ul><ul><li>consider Open source solutions alongside proprietary ones in IT procurements. Contracts will be awarded on a value for money basis </li></ul></ul><ul><ul><li>only use products for interoperability that support open standards and specifications in all future IT developments </li></ul></ul><ul><ul><li>seek to avoid lock-in to proprietary IT products and services. </li></ul></ul><ul><li>Reasons – </li></ul><ul><ul><li>1. Cost Savings - Licensing Fees </li></ul></ul><ul><ul><li>2. Solutions vs Software </li></ul></ul><ul><ul><li>3. Speed to Deployment </li></ul></ul><ul><ul><li>4. Cost Savings - IT Investments </li></ul></ul><ul><ul><li>5. Open Source Standards & Security </li></ul></ul>

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Bristol City

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Conclusions <ul><li>Can be fanatic or a zealot, but the show must go on </li></ul><ul><li>A growing number of OSS Government communities across Europe </li></ul><ul><li>Every migration to Open Source Software needs a change programme and TCO to justify it </li></ul><ul><li>OSS need not be an all or nothing scenario nor the universal answer to IT future </li></ul><ul><li>The higher the dependence on proprietary office productivity software the bigger the task to move to OSS </li></ul><ul><li>Need to overcome the support issue </li></ul>