The document discusses components of an effective public participation strategy including stakeholder analysis, techniques and methods for engagement, and levels of participation ranging from informing to empowering. It provides examples of one-way communication techniques like open houses and two-way techniques like workshops and citizen advisory groups. The presentation aimed to explain the difference between compliance-based and community-building engagement, identify stakeholder expectations, and how to match communication techniques and technology to stakeholders.

1. Beyond the Meeting OCG Lunch & Learn August 5, 2011 @OpenChannelsPR #OCGLunchnLearn Presenters: Malizy Scruggs and Kimberly Sims

3. Difference between compliance and community building

4. Establishing common ground

5. One-way vs Two-way communication

7. How To Vote via Poll4.com EXAMPLE Capitalization doesn’t matter, but spaces and spelling do TIP

8. How To Vote via Twitter EXAMPLE Capitalization doesn’t matter, but spaces and spelling do Since @poll is the first word, your followers will not receive this tweet TIPS

9. What is P2? Any process that involves the public in problem solving or decision making and uses public input to make decisions. --International Association of Public Participation

10. “Rather than asking people always to come to our meetings, we need to go out to find out what are their issues, how to align with their goals, instead of asking them always to align with our goals. We need to be there to listen rather than inform and tell, we need to be more participants.” Source: Moving Public Participation beyond Compliance: Uncommon Approaches to Finding Common Ground by Kirsten M. Leong, John F. Forester, and Daniel J.Decker

11. P2 Strategy

12. P2 Strategy

13. Stakeholder Analysis By impact or interest in the project

14. Stakeholder Analysis By sector

15. Stakeholder Analysis By geographic location

16. Stakeholder Analysis Neutral By allies/opponents

17. P2 Strategy

18. Techniques/Methods

19. P2 Strategy

20. LEVELS OF PARTICIPATION

22. Collateral materials

23. Informational websites

24. Open houses

25. Press releases

26. PSAs

27. Quick response (QR) codes Inform

28. Chicago Department of Transportation - Pedestrian Bridge Plan One-way communication Low tech Series of meetings Dedicated Flickr Website

30. Public input

31. Public meeting or hearing

32. Comment cards

33. Surveysconsult

35. Workshops

36. Charettesinvolve

38. World Café

39. Focused Conversations

40. Citizen Advisory GroupsPhoto courtesy of World Café - Europe

42. Citizen Juries

43. Crowdsourcing

44. Ballot votingEMPOWER

46. Two-way communication

47. High Tech + Low Tech

49. Understand community expectations

50. State what can be expected from the P2 Process

51. CardstormingCommon Ground

53. Match technology with sophistication of audience

54. Low technology and high technology examples

55. Audience response systems

56. Webcasts

57. Interactive visioning sessionsGo Go Gadget

59. Difference between compliance and community building

60. How to identify stakeholder expectations

61. Distinguish between one-way and two-way communication techniques

62. How to match to technology to the stakeholderRECAP