Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...
Post-training knowledge improvement solutions
1. FROM TRAINING IN THE CLASSROOM TO TRAINING EVERYWHERE!
“HOW DO I DO THAT AGAIN?”
POST-TRAINING KNOWLEDGE IMPROVEMENT SOLUTIONS
Classroom * eLearning * On-Demand Help
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
2. COMMON TRAINING
CHALLENGES
From training in the classroom to training everywhere!
Multiple User Roles = Diverse Training Needs
New hire, temporary staff
Existing user optimization/help
Upgrades, special projects, reinforcement
Legacy Systems/”One-offs”
Information… Everywhere = Confusion
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
3. GOALS
From training in the classroom to training everywhere!
Create a “one-stop-shop”
Make the wheel roll better
Improve communications
Reduce 1:1 support
Achieve optimization
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
4. TRADITIONAL
TRAINING CHALLENGES
From training in the classroom to training everywhere!
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
5. “I JUST NEED A
QUICK ANSWER!”
From training in the classroom to training everywhere!
System users spend 25%
of their day searching for
answers.
-- Chief Learning Officer magazine, April 2010
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
6. WHEN YOU
FORGET HOW
TO PERFORM A
PROCESS,
WHERE DO YOU GO
FOR HELP?
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
7. “WE’VE GOT IT
AVAILABLE…”
From training in the classroom to training everywhere!
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
8. YOUR ONLINE HELP DESK:
INSTANT ANSWERS 24/7!
One searchable tool for instant training and help Reduces 1:1 training and help desk support
Instant answers 24/7 Accelerates adoption and optimization rates
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
9. A ONE-STOP-SHOP FOR
TRAINING!
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
10. WORKFLOW PROCESS + HOW TO =
INCREASED EFFICIENCY
Link workflow process to “how do I do that?” Training… right when you need it!
Reduces errors and user search time.
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
11. WHAT? WHERE? WHEN?
From training in the classroom to training everywhere!
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
12. TRINITY HEALTH: 24/7
HELP
“The focus on learning opportunities when
the physician is ready is key to this
success.”
Greg Forzley, MD - Chief Medical Information
Officer, St. Mary’s / Trinity Health
Chair, Michigan State Medical Society
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
13. Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
14. USER EMPOWERMENT
From training in the classroom to training everywhere!
Self-directed training
Instant answers
Reduces resource needs
Easily updatable
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
15. MODEL BENEFITS
From training in the classroom to training everywhere!
Cost/support effective
Less resource dependent
Learner driven
Role specific
Reusable tools
Measurable
Instantly updatable
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com
16. Contact us…
From training in the classroom to training everywhere!
Tony Onorad:
TonyOnorad@OnoradSolutions.com
925.819.0423
Jason McCormac
JasonMcCormac@OnoradSolutions.com
702.812.9535
Contact Us:
4241 Wooster Ave, San Mateo, California 94003
P. 925 819 0243 / info@onoradsolutions.com
www.onoradsolutions.com