Statistics and CRM system

Oleg Soldatov
Oleg SoldatovTALENTSPACE em DIGYC
STATISTICS AND CRM
SYSTEM
Developed for Poker Rooms
Main Features of the System
•  Enhances the Entraction’s back office reporting
•  Gives to poker room management daily snapshot
•  Gives the strength of controlling promo costs
•  Gives to affiliates proper picture of players
perfomance
•  Gives to players motivation to be loyal
•  Replaces manual job of daily contacting the
players
•  Saving time on site content editing
•  Connecting site to social networks
•  …and many more…
Main Modules of the System
•  Core backoffice data import module
•  Affiliate commission reporting and calculations module
•  Players performance statistics and analytics module
•  Customized promotions creation and tracking module
•  CRM: Intelligent players events lettering module
•  CRM: Players levels module
•  CRM: Promo budgeting module
•  Site content rss export to social networks module
•  Facebook fangroup applications
•  iPhone and Android players application
Core Data Import and Report
•  The system downloads everyday’s figures from BO
•  Players DB is kept on owner’s protected server
•  The system provides the data for any kind of analytics
•  Owners receive daily poker performance report by mail
•  Adaptable to any kind of data source
Affiliate Commission
•  Imports data for bonuses, rackeback, tournaments, casino
•  Allows to use different commission rates
•  Helps to calculate affiliate commissions
Affiliate Commission
•  Mails detailed daily players reports to affiliates
•  Provides XML-feed to affiliates for marketing purposes
•  Sends data to affiliates section on the site
Players Analytics
•  Shows
important
players
information on-
site
•  Creates top
players lists on
various criterias
•  Sends data to
players
backoffice
section on the
site
Customised Promotions
•  Allows to create rakeraces, rakedhands races, etc.
•  Automatically tracks results of promos
•  Sends data to forums, webpages, affiliate sites etc.
CRM: Players Criteria Lettering
•  Allows to create and
automatically send letters
to players on different
events, such as:
•  Birthdays
•  Deposits
•  Not Depositing
•  Not playing
•  …etc, etc…
CRM: Players Invite Lists
•  Allows to create invite lists and send invitations to players
•  Eliminates a massive manual job on tracking tournaments
invitations
•  Enables the customised promotions like Birthday
tournaments etc.
CRM: Players levels
•  Uses six criteria
(rake, tournament
fees, attendance,
deposits, recency,
frequency) to
structure players
into levels
•  Stimulates
players for better
performance
•  Creates loyalty of
individual players
•  Allows affiliates to
participate
CRM: Promo Budgeting
•  Allows to allocate marketing budget strictly to each level
•  Counts all promoactions costs against the income from each
level group
•  Allows to plan one-time, monthly and yearly promotions
Site Content RSS Export
•  Creates connection
to facebook, feeds
news, posts etc.
•  Eliminates manual
job on updating
fangroups
•  Allows to automate
weekly newsmails
•  Saves efforts,
money on salaries,
and time for work
Facebook Applications
•  Photo Rating -
creating fangroup
teaser to potential
players
•  Betting contest –
creating interest to
sportsbook section
•  Facebook daily
mini quests –
keeping the fan
group constant
growth rate
Mobile Players Applications
•  Sends information, graphic ads and push-up
notifications to customized application for
iPhone and Android:
•  Site news
•  Tournaments
•  Players data
•  Library
•  Support
•  FAQ
Additional Notes
•  System was fully tested on the DB of Goplay Club for two
years.
•  Except for the Core Import, other modules can be added
in any combination and order.
•  Interface can be adjusted according to Customer
demands.
•  Additional development is always negotiable.
•  Prices include one year guarantee period.
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Statistics and CRM system

  • 2. Main Features of the System •  Enhances the Entraction’s back office reporting •  Gives to poker room management daily snapshot •  Gives the strength of controlling promo costs •  Gives to affiliates proper picture of players perfomance •  Gives to players motivation to be loyal •  Replaces manual job of daily contacting the players •  Saving time on site content editing •  Connecting site to social networks •  …and many more…
  • 3. Main Modules of the System •  Core backoffice data import module •  Affiliate commission reporting and calculations module •  Players performance statistics and analytics module •  Customized promotions creation and tracking module •  CRM: Intelligent players events lettering module •  CRM: Players levels module •  CRM: Promo budgeting module •  Site content rss export to social networks module •  Facebook fangroup applications •  iPhone and Android players application
  • 4. Core Data Import and Report •  The system downloads everyday’s figures from BO •  Players DB is kept on owner’s protected server •  The system provides the data for any kind of analytics •  Owners receive daily poker performance report by mail •  Adaptable to any kind of data source
  • 5. Affiliate Commission •  Imports data for bonuses, rackeback, tournaments, casino •  Allows to use different commission rates •  Helps to calculate affiliate commissions
  • 6. Affiliate Commission •  Mails detailed daily players reports to affiliates •  Provides XML-feed to affiliates for marketing purposes •  Sends data to affiliates section on the site
  • 7. Players Analytics •  Shows important players information on- site •  Creates top players lists on various criterias •  Sends data to players backoffice section on the site
  • 8. Customised Promotions •  Allows to create rakeraces, rakedhands races, etc. •  Automatically tracks results of promos •  Sends data to forums, webpages, affiliate sites etc.
  • 9. CRM: Players Criteria Lettering •  Allows to create and automatically send letters to players on different events, such as: •  Birthdays •  Deposits •  Not Depositing •  Not playing •  …etc, etc…
  • 10. CRM: Players Invite Lists •  Allows to create invite lists and send invitations to players •  Eliminates a massive manual job on tracking tournaments invitations •  Enables the customised promotions like Birthday tournaments etc.
  • 11. CRM: Players levels •  Uses six criteria (rake, tournament fees, attendance, deposits, recency, frequency) to structure players into levels •  Stimulates players for better performance •  Creates loyalty of individual players •  Allows affiliates to participate
  • 12. CRM: Promo Budgeting •  Allows to allocate marketing budget strictly to each level •  Counts all promoactions costs against the income from each level group •  Allows to plan one-time, monthly and yearly promotions
  • 13. Site Content RSS Export •  Creates connection to facebook, feeds news, posts etc. •  Eliminates manual job on updating fangroups •  Allows to automate weekly newsmails •  Saves efforts, money on salaries, and time for work
  • 14. Facebook Applications •  Photo Rating - creating fangroup teaser to potential players •  Betting contest – creating interest to sportsbook section •  Facebook daily mini quests – keeping the fan group constant growth rate
  • 15. Mobile Players Applications •  Sends information, graphic ads and push-up notifications to customized application for iPhone and Android: •  Site news •  Tournaments •  Players data •  Library •  Support •  FAQ
  • 16. Additional Notes •  System was fully tested on the DB of Goplay Club for two years. •  Except for the Core Import, other modules can be added in any combination and order. •  Interface can be adjusted according to Customer demands. •  Additional development is always negotiable. •  Prices include one year guarantee period.