As presented by Dr. James Baty at Oracle Technology Network Day in Toronto, April 21, 2011.

1. Oracle Enterprise Architecture
<Insert Picture Here>
IT-as-a-Service:
Cloud Computing and the Evolving Role of
Enterprise IT

2. OEA Process & Framework
Pull Out Sample Artifacts
2

3. NIST Definition of Cloud Computing
Cloud computing is a model for enabling convenient, on-
demand network access to a shared pool of configurable
computing resources (e.g., networks, servers, storage,
applications, and services) that can be rapidly provisioned
and released with minimal management effort or service
provider interaction.
This cloud model promotes availability and is composed of:
5 Essential Characteristics 3 Service Models 4 Deployment Models
• On-demand self-service • SaaS • Public Cloud
• Resource pooling • PaaS • Private Cloud
• Rapid elasticity • IaaS • Community Cloud
• Measured service • Hybrid Cloud
• Broad network access
Source: NIST Definition of Cloud Computing v15

4. Cloud Computing Impacts
All Layers of Architecture
• Metering and Chargeback - How to recoup your investment?
Business • Change Management and Control - How to align the competing needs
of consumers and suppliers of services?
• Service Provisioning
• How to automate and streamline the creation and deployment of
Application application platform stack?
• How do you ensure tenant isolation and protect information?
• Monitoring and Reporting - How to gain understanding what is
Information happening inside the cloud?
• Dynamic Scaling - How do you enable capacity scale-up / scale-down?
• Unified Develop, Test and Deploy experience
Technology • Identity and Access Management

5. IT Optimization
Standardize & Data Center & System
Current State IT-as-a-Service
Rationalize Optimization
Client 1
Pt. to Pt. Integrations Integration Layer
FBT PAY G
NTS
TRDS
Customs NTS A/c Service Group A Service Group B Service Group C
Inv
Data…….
SFAProduct product ERP SCM productMES- DB LMS MGMT
DB- B2B
Penalty
RBA
SFA-Product
SFA Stage
ERP- product Dev Stage B2B- PaaS IaaS
RRE
Def
Product Stage B2B- Stage Application Grid Application Grid Application Grid
IPS Integrated A/C Refunds
SFA- ERP- MES- MES-
1 Dev
Test Prod Stage Prod
Excise Payments
Compliance
CR ECI ADD AWA ELS
CCD Staff SFAProduct product ERP SCM productMES- DB LMSInv
DB-
Business
Staff
Phone Product ERP- product Dev MGMT Data Grid Data Grid Data Grid
IVR
PKI CDCC
DDDR
CWMS GCI
WOC
TASS
Bus. Intel
Stage
Stage
SaaS
Ref aterial
m
BOA
Security Security Security Security Security Layer
Remote TAX
Client BANK Staff Staff AGENTS Call Centres
B EP
Rationalization IT-as-a-Service
• Local IT silos • Standardized • Pools of resources • “IT as a Business”
interfaces/systems
• Peak load sized • Consolidated • Greater focus on business
• Lower license and support
• Difficult to scale costs • Better productivity • Faster project turnaround
• Difficult to change • Increased utilization of IT • Higher QoS • Rapid provisioning
skills
• Expensive to manage • Improved IT agility • Lower costs
• Reduced IT project
• Complexity driven risk • Improved security and
time/costs/risks
management

6. Future State IT Operating Model
High
Process Integration
Low
Low High
Process Standardization
3 High Level Phases
Shared
Rationalize Optimize
Services

7. IT-as-a-Service Business Model
(Public Sector example)
•Customer Acquisition, •Cloud Consumer •Agencies
•Agencies •Customer
Onboarding & Provisioning
•Vendors •Value-added Services
Model Relationship Mgmt (Federal, State,
•System Integrators •Operational Support •IT Abstraction •Communities and/or Local)
•Auditors (Change, Release, & •Shared Services •Tech Support / •K-12
Configuration Mgmt) •Value-added Svcs Service Desk •Citizens
•Services Portfolio Mgmt •Predictable Cost •Enablement
•Business Continuity •Elastic Computing programs
•Metering & Chargeback
•(ITSM ) Best
DEMAND
SUPPLY
Practices
•IT Governance
•Security & Privacy
•Availability and
•IT Ops Staff Continuity
•Private Cloud
•Service Desk •Remote access
•Mktg, Sales, Finance •Partner extranet
•Cloud Data Center(s)
•Partners (SI, ISV)
•Value-driven cost structure per OMB A-87 •Revenue through Cost Recovery model per
OMB A-87

8. Cloud Shared Services and Consumer Model
Cloud Consumers Cloud Service Provider
Business Process as a Service Cloud Data Center
Citizens
ERP, CRM, HR, Collab, …
IT as a Service
Business Partners
Web applications
Security and Compliance
Performance, Availability, & Scalability
Local apps & Databases
Reporting tools
Incident Response & Event Management
Provisioning & Virtualization
Business Users
Servers and Storage System Management
Metering & Chargeback
Service Portfolio Management
SDLC
IT Back Office
Developers IT Front Office

9. IT-as-a-Service EA Framework
Process & Tools Business EA & IT Governance
IT Service Mgmt (ITIL) Customer Acquisition Services Portfolio Mgmt EA Governance
SIEM IT Operations IT Governance
System Management Data Governance
Applications
Change & Config Mgmt
Financials Analytics & Reporting (KPI) Security Policy
Service Level Mgmt
CRM Mktg & Sales SLA Management Risk Management
ERP
Service Desk
Stds Compliance
Information
Backup and Recovery
Customer Intelligence Regulatory Compliance
Market Intelligence
Business Continuity
IT Statistics General Ledger Controls & Oversight
Capacity Planning
Cloud Steering Committee
Technology
System Architecture Application Architecture Cloud Governance Board
Network Architecture Security Architecture Change Control Board
Database Architecture Data Ctr & Operations Arch

10. The Virtualized Data Center
• Web cache virtualizes web servers to increase performance
Portals & Web Servers • Composite apps virtualize back-end applications and databases
• E2.0 increases productivity through virtual collaboration
• WL Suite is a virtual Java application deployment platform
Application Servers • Coherence virtualizes web session management
• JRockit abstracts java applications from hardware dependency
• SOA is inherently a virtual integration layer
Middleware • BPM virtualizes human and application workflows
• ESB & AIA serve as virtual message broker networks
• Coherence data grid abstracts Oracle & other databases
Database / Info Mgmt • Oracle RAC enables Database as a Service
• Active Data Guard virtualizes the data center information layer
• Access Mgmt Suite provides virtualized security as a service
Security • Database Vault enables virtualized secure information domains
• OVD virtualizes KPUs to centralize Security enforcement
• ASM virtualizes storage and optimizes R/W performance
Disk / Storage • Sun StorageTek delivers Storage as a Service
• Sun Open Storage is transparently managed as one storage pool
• OVM abstracts server hardware from apps and databases
Hardware / Platform • Solaris Zones and IBM LPARs virtualize deployment platforms
• Exadata is the consolidation platform for the virtualized data center
• Network QOS virtualizes app access to the nearest data center
Internet / WAN • VANs virtualize the network for B2B messaging
• Virtual IPs used to load balance and scale web server farms
• EM abstracts system management into one virtualized console
Management • Grid Control virtualizes system images for rapid deployment
• Virtual Iron provides mgmt capability of virtualized servers

11. Hybrid Data Center Cloud Model
Load Balancer
App Svr App Svr
App Svr
Oracle Virtual Assembly Builder
App App App Svr App Svr App Svr
App
App Svr App Svr COTS COTS App App App
App App OVM OVM OVM
DB FMW-as-a-Service
DB DB
DB DB DB DB DB
COTS COTS
OVM OVM
OVM OVM Database-as-a-Service
Dedicated Exalogic
Servers Infrastructure-as-a-Service
Exadata
Oracle Enterprise Manager and Ops Center
Billing and Revenue Management

12. Cloud Services Lifecycle
Business Process as a Service Cloud Data Center
Load Balancer
App Svr App Svr
App Svr
App App App Svr App Svr App Svr
App
App Svr App Svr COTS COTS App App App
App App OVM OVM OVM
DB
ERP, CRM, HR, Collab, … DB DB
FMW-as-a-Service
User IT as a Service
DB DB DB DB DB
COTS COTS
OVM OVM
OVM OVM Database-as-a-Service
Dedicated Exalogic
Servers Infrastructure-as-a-Service Exadata
Web applications
Service Security and Compliance
Chargeback Performance, Availability, & Scalability
Request Databases
Incident Response & Event Management
Provisioning & Virtualization
Servers and Storage System Management
Metering & Chargeback
Service Portfolio Management
Provisioning SDLC
IT Back Office
IT Front Office
IT Service Management

13. Managing the Private Cloud
Recommendation: ITIL-Based References
•Service Portfolio Management
Service Strategy •Financial Management
•Service Catalog Management
•Security Management
Service Design •Service Level Management
•Continuity, Availability, & Capacity Mgmt
•Release and Deployment Management
Service Transition •Asset & Configuration Management
•Change Management
•Incident & Problem Management
•Event Management
Service Operation •Service Request Management
Continual Service •Service Measurement
•Service Reporting
Improvement

14. Business Capability Map
BUSINESS CAPABILITY MAP
Customer
X AGENCY
PMO Ops
IT Staff
Production Business Management
Allocation / Partioning
Datacenter Incident Response Analytics (BI)
(Customer Allocation)
Physical Space
Connectivity/Delivery
Service Request
Power, I/O Monitor / Log Contracts
(NOC) (Vendor)
Financial
Hardware
(Budget/Procure/GL) NW Architecture Facilities
(Port Dedication)
SLA / Performance
Reporting Capacity Utilization
Backup / Archive Strategic Planning
(Utility Computing)
Security / Vulnerabilitly Help Desk
Internal Support
Ops Mgmt Event Mgmt PMO QA
Lifecycle Mgmt Config/Change Mgmt
(Physical & Virtual)

15. Business Process Diagram
Provision Hardware Infrastructure
Infrastructure Infra Mgr IT Staff
Acct Mgr Architect
Role
Sub Architecture & Inventory Provision Transition to
SLA
Process Blueprint Control Environment Operations
Application Document Develop Tech Verify Infra Environment
Installation
Service Technical Reqs Arch and BOM Availability Configuration
Customer SLA & Sales Inventory
Business Profile Contract
Information

16. Application Diagram
APPLICATION DIAGRAM
Business Processes
Provision Hardware Infrastructure Transition to Operations
OVM Server Manager, Enterprise Manager, Billing & Revenue Management, etc
Application Services
Configure Mgmt QA and Configure
Allocate Virtual
and Monitoring Readiness Metering/ IaaS Go Live
Environment
tools Assessment Utilization tools
Change Mgmt Accounts
Receivable SLA Mgmt
Information Technology
Sun Servers
Customer Customer Infra
Sun Storage/Backup Site 1
· IaaS BOM · SLA metrics
OVM, OEL, Solaris
· Value-added Svcs
· Billing / Payment
Enterprise Mgr, Ops Ctr Site 2
Platform Data Centers

17. Information Process Flow
Internal Audit/
Data Sales &
CFO CIO CTO CSO Governance/
Owner Marketing
Risk
Process Service 360-degree Inventory & Quality Risk Controls
Profit / Loss
Enabler Portfolio Mgmt View of customer Capacity Planning Management Management Audit
Service Security
Business Services System Billing SLA CMDB
Desk Audit Reports
Information Purchased Utilization History History
History

18. Roadmap to Enterprise Cloud Computing
Public Clouds Hybrid
IaaS PaaS IaaS
SaaS
Public Cloud
Evolution PaaS SaaS
Private Cloud Evolution Virtual Private Cloud
App1 App2 App3 App1 App2 App3 App1 App2 App3
App1 App2 App3
Private PaaS Private PaaS Private PaaS
Private IaaS Private IaaS Private IaaS
Silo’d Grid Private Cloud Hybrid
• Physical • Virtual • Self-service • Federation with
• Dedicated • Shared services • Policy-based public clouds
• Static • Dynamic resource mgmt • Interoperability
• Heterogeneous • Standardized • Metered
appliances
Copyright ©2009 Oracle Corporation. All rights reserved.

19. IT-as-a-Service
Summary Optimized IT Core
Integration Layer
IT Optimization
Service Group A Service Group B Service Group C
Application Grid Application Grid Application Grid
Data Grid Data Grid Data Grid
Transitional Security Layer
Pt. to Pt. Integrations
Inv
SFAProduct product ERP SCM productMES- DB LMS MGMT
Complexity SFA-Product
SFA Stage
Product
ERP-
Stage
product Dev
DB-
Stage
B2B
B2B-
B2B- Stage
SFA- ERP- MES- MES-
Dev
• Driven by Business Strategy
Test Prod Stage Prod
1
Client
SFAProduct product ERP SCM productMES- DB LMSInv
DB-
FBT PAY G
NTS
Product ERP- product Dev Stage
MGMT
TRDS
Stage
Customs NTS A/c
Data……. Security Security Security Security
Penalty
RBA
Def
RRE Refunds
IPS Integrated A/C
1
Excise Payments
CCD Compliance
Staff
CR ECI ADD AWA ELS
Staff
Business Phone
DDDR TASS
PKI CDCC
CWMS GCI Bus. Intel
IVR WOC
and EA Maturity
Ref aterial
m
BOA
Remote TAX
Client BANK Staff Staff AGENTS Call Centres
B EP
• Rationalize
• Business processes
• IT infrastructure
• Data Center and System Optimization
• Rapid provisioning, automated management
• Reuse and higher utilization lowers costs and increases IT agility
• Shared Services/Cloud
• Optimize costs
• Standardize operational excellence
Copyright ©2009 Oracle Corporation. All rights reserved.

20. Key Takeaways
• Enterprise Architecture (tools, frameworks, methods, best
practices & processes) is key to aligning IT cloud strategy
with business goals
• A cloud computing strategy does not need to “boil the
ocean”: you can start with building blocks like Database-as-
a-Service, then Middleware-as-a-Servirce and realize
immediate benefits
• Cloud computing isn’t just a hardware deployment: it is
about people, process, and technology
• Oracle now uses use Troux to help us manage EA
Deployments with our customers
Copyright ©2010 Oracle Corporation. All rights reserved. For Internal Use Only.

21. EA IT Optimization
Critical Success Factors
• Customer Sponsorship
• Need a forward-thinking sponsor who is ready to transform IT
• Vision
• Customer has a Future State Architecture in mind
• Enterprise Architecture
• Customer understands the value of Enterprise Architecture
• Alignment
• Business and IT are willing to work together
• Business Case
• Customer is willing to work with us to develop a Cost Recovery
Model
• Journey
• Customer understands that IT transformation is a journey, not a “boil
the ocean approach”
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22. OEA for Cloud
People
Oracle Enterprise Architects
Process &
Framework
Architecture Development Process
Enterprise Architecture Framework
Portfolio EA
Oracle Enterprise Architecture Repository
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