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Progressive Annual Fund Strategies /
    Pushing Your Program to the Next level
              Ron & Sue Rescigno

                  October 30, 2012




A Service
   Of:                     Sponsored by:
Protecting and Preserving the     www.cjwconsulting.com
            Institutional Memories of
            Nonprofits Since 1993                     (866) 598-0430
                                              info@cjwconsulting.com



A Service
   Of:                                      Sponsored by:
www.mission.do




A Service
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Today’s Speakers




                                    Ron & Sue Rescigno
                                    President & Vice President
                                Rescigno's Marketing Connections

Assisting with chat questions:                                                            Hosting:
Jamie Maloney, Nonprofit Webinars                 Cheri J Weissman, CJW Consulting & Services, Inc.

A Service
   Of:                                            Sponsored by:
Progressive Annual Fund Strategies:
     Advancing Your Program
         to the Next Level



                 Ron and Susan Rescigno
The Path to Success

   Put simply, there are essentially
 TWO ways to increase your success:
     • Method #1 – Increase the number of
     people giving

     • Method #2 – Increase the average level
     of support


 Here’s the catch: to be as successful as possible,
                You Must Do Both.
Increase the Number of Donors

Laying the Groundwork for Your Success

•   Major Gift Donors
•   Leadership Donors
•   Repeat Annual Donors
•   First-time Annual Donors
Increase the Number of Donors

Ask More People                             Ask Smarter
   Expand the number in your               • Increase response rates by
    solicitation pool                         finding new, unusual,
     –   reunion committees, student          different ways to engage
         organizations, parent & alumni       your audiences
         groups, volunteers, regional
         campaign committees, acquisition


Ask More Often
                                 Remember, the golden
    Face-to-face

                                    rule of fundraising:
   Social Media
                                  If you don’t ask, you
    Expand your circle

                                        won’t get!
   Friend of a friend
Increase the Number of Donors

You must know the magic numbers or
  you’ll get nowhere fast!

       1,000 = # of prior year donors
       600 = # of prior year donors who also have made
       a gift in the current year
       60% = Renewal rate based upon 600 prior year
       donors who gave in current year – out of 1,000.

       Industry Standard = 70% - 85% depending on the
       non-profit institution
Increase the Number of Donors

Questions You Should Be Asking

•Who is your most cost-
effective donor?

•Who is most likely to
become a long-time
consistent donor?

•Who is most likely to
increase giving?

•Do you have a leadership
donor pool?
Increase the Number of Donors

Relationship to Institution/Organization
   What is the donor’s or prospect’s relationship to
    you/your organization? Group them accordingly
   Establish hierarchy and dual relationships


Special/Different/Out-of-the-Ordinary/Unique Case
  for Support – What’s Yours?
   Segments require unique messaging


Unique Objective
   Segments should have a specific objective based on
    their needs or preferences
Increase the Number of Donors

                       Types of Donors
 Leadership – increased giving/major gift cultivation
 Potential Leadership – increase gifts to Leadership Levels
 Renewing Donors – increase gifts by 30% or more
 Lapsed Donors – re-activate giving; increasing is secondary in
 importance
 Long Lapsed/Sybunts – Even if there is a decrease, re-activate giving
 Special Event/Phonathon/Memorial-only Donors – Convert! Convert!
 Convert! to un-restricted annual donors
 Employee Donors – Renew and increase gift; good example of
 need for unique messaging
Increase the Number of Donors

 It’s about Segmenting…not Fragmenting
    If your appeal does not have a unique message or
     objective, it’s probably not a good use of your time or the
     resources you will spend on it!

 Appeal Codes
    We wholeheartedly endorse tracking – as long as the group
     you are tracking is large enough to produce meaningful
     results.

 Segmentation vs. Restricted Giving
    Build rapport/a “case” based on donor interest. This does
     not mean you have to restrict gifts. Your messaging needs to
     be based upon stated interests.
Increase the Number of Donors

  It is critical that you provide MULTIPLE opportunities to give
                          throughout the year

*As long as each preceding effort has been successful, continue to
   solicit—with direct mail, you should expect that each successive
   effort will be half of your preceding effort

Suggested opportunities per year:
   Leadership: 3-5              Long-lapsed and Non-donors: 1-2
   Potential Leadership: 5-8    Second Gift Appeal: 1-2
   Renewals: 5-8                Lapsed Donors: 3-5
Increase the Number of Donors

Your Case for Support
   What does the future hold?
   Stress the ‘what if’; it’s almost always more powerful than the
    ‘what was’ or ‘what is’

The Art of the Story
   The head is a regulator of facts and figures (go easy)
   The heart is where giving comes from
   Stories that touch the heart, that compel readers to wonder
    ‘what if?’, are the stories people give to
   Special Offer

Peer-to-Peer is Best
   “ I gave because…now won’t you?”
Increase the Number of Donors

Focus on the Donor – Not your Non-profit
 Find out what is important to him/her


Impact of Gift – ‘What if’ you didn’t give or never gave?
 Not what the money will buy; what it will mean!


Vary the Case for Support
Different people give for different
reasons. It’s your job to find out what
these reasons are and speak to them
directly
Increase the Number of Donors

   Invest in New Donors to Generate a Future
   Return

                         • Find them through
                         Direct Mail
Renewals

As you move through the course of the
  year, the objective changes:


 INCREASING                    RENEWING
 THE GIFT                      THE GIFT


                   You must Increase giving from
                     renewing donors to balance
                     the “loss” from those who do
                     not renew
Increase the Average Gift

Ask For More                       Ask Smarter
   Increase expectations             Identify your most
   Convince people to give more       capable and willing donors
                                        –Askingthe right people to lead
                                        the way can pay big dividends

                                      Have a plan of attack:
                                        –Ask  the right way, at the right
                                        time, with the right message, via
                                        the right communication
                                        channel)
Don’t Be “Math Shy”

Numbers tell a story—
               get comfortable with them!



                           Do the math
The Story Is in the Numbers

Client A                           Client B
   9,305 donors                      6,406 donors
   $114 Average Gift                 $226 Average Gift
   Increase Average Gift by $10      75,000 Names on list
   =$93,050 / 8.7% increase          Increase Response Rate by ½
                                       percentage point
                                      =75,000 x .005
                                      =375 new donors x $226
                                      = $84,750 / 5.9% increase
Increase the Average Gift Amount

                 # of Donors   Gift Income   Average Gift
                    1,000       $100,000       $100
Prior Year Results


The Average Gift that you must have in order to
earn another $100,000 “gift income” at different
Renewal Rates:

                 Renewal Rate # of Donors    Average Gift
                   @70%          700           $143
                   @65%          650           $154
                   @60%          600           $167
Increase the Average Gift

   If you have a leadership society, establish a “Chair” for
    communication purposes
   Sell the benefits that reinforce your case for giving
    –   Example: on-campus activities, leadership society,
        leadership emails
   Target mid-range donors and ask for a leadership gift
    ONLY
   Treat them like a leadership donor – communications,
    invitations, etc. that are appropriate
   Quality solicitation materials – matching the significance
    of the gift
   Ask for a specific amount
Increase the Average Gift

Remember: your best donor is a
current donor
               Solicit current year donors for a
               second gift
               • Vary the case for support; think
               “special appeal”
               • Combined annual giving is what
               determines giving society levels
Thank You!
Find listings for our current season
          of webinars and register at:

            NonprofitWebinars.com


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Progressive Annual Fund Strategies

  • 1. Progressive Annual Fund Strategies / Pushing Your Program to the Next level Ron & Sue Rescigno October 30, 2012 A Service Of: Sponsored by:
  • 2. Protecting and Preserving the www.cjwconsulting.com Institutional Memories of Nonprofits Since 1993 (866) 598-0430 info@cjwconsulting.com A Service Of: Sponsored by:
  • 3. www.mission.do A Service Of: Sponsored by:
  • 4. Today’s Speakers Ron & Sue Rescigno President & Vice President Rescigno's Marketing Connections Assisting with chat questions: Hosting: Jamie Maloney, Nonprofit Webinars Cheri J Weissman, CJW Consulting & Services, Inc. A Service Of: Sponsored by:
  • 5. Progressive Annual Fund Strategies: Advancing Your Program to the Next Level Ron and Susan Rescigno
  • 6. The Path to Success Put simply, there are essentially TWO ways to increase your success: • Method #1 – Increase the number of people giving • Method #2 – Increase the average level of support Here’s the catch: to be as successful as possible, You Must Do Both.
  • 7. Increase the Number of Donors Laying the Groundwork for Your Success • Major Gift Donors • Leadership Donors • Repeat Annual Donors • First-time Annual Donors
  • 8. Increase the Number of Donors Ask More People Ask Smarter  Expand the number in your • Increase response rates by solicitation pool finding new, unusual, – reunion committees, student different ways to engage organizations, parent & alumni your audiences groups, volunteers, regional campaign committees, acquisition Ask More Often Remember, the golden Face-to-face  rule of fundraising:  Social Media If you don’t ask, you Expand your circle  won’t get!  Friend of a friend
  • 9. Increase the Number of Donors You must know the magic numbers or you’ll get nowhere fast! 1,000 = # of prior year donors 600 = # of prior year donors who also have made a gift in the current year 60% = Renewal rate based upon 600 prior year donors who gave in current year – out of 1,000. Industry Standard = 70% - 85% depending on the non-profit institution
  • 10. Increase the Number of Donors Questions You Should Be Asking •Who is your most cost- effective donor? •Who is most likely to become a long-time consistent donor? •Who is most likely to increase giving? •Do you have a leadership donor pool?
  • 11. Increase the Number of Donors Relationship to Institution/Organization  What is the donor’s or prospect’s relationship to you/your organization? Group them accordingly  Establish hierarchy and dual relationships Special/Different/Out-of-the-Ordinary/Unique Case for Support – What’s Yours?  Segments require unique messaging Unique Objective  Segments should have a specific objective based on their needs or preferences
  • 12. Increase the Number of Donors Types of Donors Leadership – increased giving/major gift cultivation Potential Leadership – increase gifts to Leadership Levels Renewing Donors – increase gifts by 30% or more Lapsed Donors – re-activate giving; increasing is secondary in importance Long Lapsed/Sybunts – Even if there is a decrease, re-activate giving Special Event/Phonathon/Memorial-only Donors – Convert! Convert! Convert! to un-restricted annual donors Employee Donors – Renew and increase gift; good example of need for unique messaging
  • 13. Increase the Number of Donors It’s about Segmenting…not Fragmenting  If your appeal does not have a unique message or objective, it’s probably not a good use of your time or the resources you will spend on it! Appeal Codes  We wholeheartedly endorse tracking – as long as the group you are tracking is large enough to produce meaningful results. Segmentation vs. Restricted Giving  Build rapport/a “case” based on donor interest. This does not mean you have to restrict gifts. Your messaging needs to be based upon stated interests.
  • 14. Increase the Number of Donors It is critical that you provide MULTIPLE opportunities to give throughout the year *As long as each preceding effort has been successful, continue to solicit—with direct mail, you should expect that each successive effort will be half of your preceding effort Suggested opportunities per year: Leadership: 3-5 Long-lapsed and Non-donors: 1-2 Potential Leadership: 5-8 Second Gift Appeal: 1-2 Renewals: 5-8 Lapsed Donors: 3-5
  • 15. Increase the Number of Donors Your Case for Support  What does the future hold?  Stress the ‘what if’; it’s almost always more powerful than the ‘what was’ or ‘what is’ The Art of the Story  The head is a regulator of facts and figures (go easy)  The heart is where giving comes from  Stories that touch the heart, that compel readers to wonder ‘what if?’, are the stories people give to  Special Offer Peer-to-Peer is Best  “ I gave because…now won’t you?”
  • 16. Increase the Number of Donors Focus on the Donor – Not your Non-profit  Find out what is important to him/her Impact of Gift – ‘What if’ you didn’t give or never gave?  Not what the money will buy; what it will mean! Vary the Case for Support Different people give for different reasons. It’s your job to find out what these reasons are and speak to them directly
  • 17. Increase the Number of Donors Invest in New Donors to Generate a Future Return • Find them through Direct Mail
  • 18. Renewals As you move through the course of the year, the objective changes: INCREASING RENEWING THE GIFT THE GIFT You must Increase giving from renewing donors to balance the “loss” from those who do not renew
  • 19. Increase the Average Gift Ask For More Ask Smarter  Increase expectations  Identify your most  Convince people to give more capable and willing donors –Askingthe right people to lead the way can pay big dividends  Have a plan of attack: –Ask the right way, at the right time, with the right message, via the right communication channel)
  • 20. Don’t Be “Math Shy” Numbers tell a story— get comfortable with them!  Do the math
  • 21. The Story Is in the Numbers Client A Client B  9,305 donors  6,406 donors  $114 Average Gift  $226 Average Gift  Increase Average Gift by $10  75,000 Names on list  =$93,050 / 8.7% increase  Increase Response Rate by ½ percentage point  =75,000 x .005  =375 new donors x $226  = $84,750 / 5.9% increase
  • 22. Increase the Average Gift Amount # of Donors Gift Income Average Gift 1,000 $100,000 $100 Prior Year Results The Average Gift that you must have in order to earn another $100,000 “gift income” at different Renewal Rates: Renewal Rate # of Donors Average Gift @70% 700 $143 @65% 650 $154 @60% 600 $167
  • 23. Increase the Average Gift  If you have a leadership society, establish a “Chair” for communication purposes  Sell the benefits that reinforce your case for giving – Example: on-campus activities, leadership society, leadership emails  Target mid-range donors and ask for a leadership gift ONLY  Treat them like a leadership donor – communications, invitations, etc. that are appropriate  Quality solicitation materials – matching the significance of the gift  Ask for a specific amount
  • 24. Increase the Average Gift Remember: your best donor is a current donor Solicit current year donors for a second gift • Vary the case for support; think “special appeal” • Combined annual giving is what determines giving society levels
  • 26. Find listings for our current season of webinars and register at: NonprofitWebinars.com A Service Of: Sponsored by: