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INSIDE THE OF 
IN CHINA 
What is mobilizing them, and how to 
get them to spend with you 
David Porter 
Media Director, North Asia 
Nishtha Mehta 
Consulting Partner
2013 
Yesterday
Fit to brand 
Simpler
•2014 
Today
Complex 
Fit to consumer
104 mins 74 mins 
100 mins 
Out of 5.8 hours 
daily media consumptions 
Opportunity is bigger 
e. 550+ mm 
Mobile internet user 
430+ mm 
Desktop internet user 
270+ mm 
Laptop internet user 
Source: 
CNNIC, July 2014 
Decision Fuel, Jan 2014
7 
MOBILE 
Source - Mat t Turck (@mattturck) and ShivonzZills (@shivonz) 
MOBILE 
ECOSYSTEM 
CONFUSING 
AND CHAOTIC
8 
SOCIAL 
SOCIAL 
LANDSCAPE 
MORE CONFUSING 
AND CHAOTIC 
Source - Mat t Turck (@mattturck) and ShivonzZills (@shivonz)
9 
Source - LUMA Partners LLC 2014 
DATA 
DATA 
LANDSCAPE 
EVEN MORE 
CONFUSING 
AND CHAOTIC
10 
MOBILE SOCIAL DATA 
MOBILE, SOCIAL, 
DATA 
MISSION 
IMPOSSIBLE? 
Source - Mat t Turck (@mattturck) and ShivonzZills (@shivonz) | / LUMA Partners LLC 2014
What do you really want? 
How can we help you better? 
11 
How do I navigate this madness? 
How do I find my big bets? 
Marketers Agencies, Publishers
In partnership with 
Inside the minds of Mobile Marketers 
What is mobilizing them ? 
21 key China mobile marketers surveyed 
End July 2014
Today 
52% 
marketers 
investing 
less than 
11% 
In next 12 months 
72% 
marketers 
want to 
significantly 
increase 
Mobile 
spends - 
% of my 
digital 
spends 
Q: What % of your total China interactive marketing budget is dedicated to mobile marketing (2014)? 
Source: WFA survey, PHD China & OMD China clients, July 2014 
48% 
marketers 
investing 
more than 
11%
14 
Mobile a priority; well integrated 
Strategic vision; tactical use 
No strategic vision; test and learn 
What’s my 
China Approach? 
20% 
35% 
45% 
Global 
4% 
57% 
39% 
Q: Which of the following sentences best describes how your company approaches mobile marketing? 
Source: WFA survey, PHD China & OMD China clients, July 2014
15 
ENHANCE 
EXISTING 
CAMPAIGNS 
Enhance existing campaigns 
Why do I 
invest in 
Mobile 
vs other 
media ? 
74% 
INCREASE 
CONSUMER 
ENGAGEMENT & 
DIALOGUE 
CREATE 74% 
EXCITEMENT WITH 
INNOVATIVE 
TACTICS 68% PROVIDE BETTER 
DRIVE 
AUDIENCE 
STRONGER 
TARGETING 
RESPONSE 
Place, Time 63% (coupons 
47% 
ENHANCED MY click to call) 
CUSTOMER 
RELATIONSHIP 
STRATEGY63% Q: Which are the MAIN REASONS you invest in mobile 
vs other media? (tick all that apply) 
Source: WFA survey, PHD China & OMD China clients, July 2014
China Global 
2D/QR codes on packs, OOH… 
Paid Search 
Social media mobile adv 
Mobile social content or 
engagement tactics 
Mobile Video 
Mobile web landing page 
with promotions 
84% 
79% 
68% 
68% 
53% 
53% 
88% 
88% 
83% 
79% 
75% 
63% 
Mobile Display 
Paid Search 
Mobile Video 
Social media mobile adv 
Mobile Apps 
Mobile optimized site 
Mobile Display 47% 
1. 
2. 
3. 
4. 
5. 
6. 
7. 
1. 
2. 
3. 
4. 
5. 
6. 
Where do 
I invest in 
Mobile ? 
8. Mobile Apps 47% 
7. Rich Media 
Mobile web landing page 
8. with promotions 
50% 
29% 
Q: Which of the following have you used within your marketing communications in the past 12 months (tick all that apply) 
Source: WFA survey, PHD China & OMD China clients, July 2014
17 
67% 
56% 
56% 
50% 
50% 
33% 
Difficulty to measure impact 
Transparency of ad, content delivery 
Lack of best practices 
Complexity to plan and execute 
Not enough proof it works 
Finding the right talent 
1. 
2. 
3. 
4. 
5. 
6. 
Biggest 
challenge 
preventing 
me 
Q: Which of the following are the biggest challenges preventing you from investing more in mobile marketing? (tick all that apply) 
Source: WFA survey, PHD China & OMD China clients, July 2014
What needs 
to change in 
the next 12 
months? 
Q: If you plan to re-focus your agency support in relation to mobile marketing in the next 12 months, what changes are you likely to make? 
Source: WFA survey, PHD China & OMD China clients, July 2014
Changes in need? 
Simplification 
Multiple specialists collaborating 
19 
Marketers 
Where do I Invest? 
Channel/format selection 
Big bets, Integrate 
Role Mobile plays? 
People centric strategies 
Innovate, CRM, Always On 
What’s my Approach? 
Clear strategic vision 
Roadmap, Test & Learn 
Address my biggest challenges? 
Measurement, Transparency, Best Practices 
Test-Learn-Measure-Repeat 
Investment! 
Allocation 
ROI
PEOPLE PARTNERSHIPS INTEGRATION 
20 
What are we doing to mobilize our brands? Investing heavily into
Thank You 
David Porter Nishtha Mehta

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Inside the minds of mobile marketers in china mma china nishtha mehta (phd) & david porter (unilever) key note

  • 1. INSIDE THE OF IN CHINA What is mobilizing them, and how to get them to spend with you David Porter Media Director, North Asia Nishtha Mehta Consulting Partner
  • 3. Fit to brand Simpler
  • 5. Complex Fit to consumer
  • 6. 104 mins 74 mins 100 mins Out of 5.8 hours daily media consumptions Opportunity is bigger e. 550+ mm Mobile internet user 430+ mm Desktop internet user 270+ mm Laptop internet user Source: CNNIC, July 2014 Decision Fuel, Jan 2014
  • 7. 7 MOBILE Source - Mat t Turck (@mattturck) and ShivonzZills (@shivonz) MOBILE ECOSYSTEM CONFUSING AND CHAOTIC
  • 8. 8 SOCIAL SOCIAL LANDSCAPE MORE CONFUSING AND CHAOTIC Source - Mat t Turck (@mattturck) and ShivonzZills (@shivonz)
  • 9. 9 Source - LUMA Partners LLC 2014 DATA DATA LANDSCAPE EVEN MORE CONFUSING AND CHAOTIC
  • 10. 10 MOBILE SOCIAL DATA MOBILE, SOCIAL, DATA MISSION IMPOSSIBLE? Source - Mat t Turck (@mattturck) and ShivonzZills (@shivonz) | / LUMA Partners LLC 2014
  • 11. What do you really want? How can we help you better? 11 How do I navigate this madness? How do I find my big bets? Marketers Agencies, Publishers
  • 12. In partnership with Inside the minds of Mobile Marketers What is mobilizing them ? 21 key China mobile marketers surveyed End July 2014
  • 13. Today 52% marketers investing less than 11% In next 12 months 72% marketers want to significantly increase Mobile spends - % of my digital spends Q: What % of your total China interactive marketing budget is dedicated to mobile marketing (2014)? Source: WFA survey, PHD China & OMD China clients, July 2014 48% marketers investing more than 11%
  • 14. 14 Mobile a priority; well integrated Strategic vision; tactical use No strategic vision; test and learn What’s my China Approach? 20% 35% 45% Global 4% 57% 39% Q: Which of the following sentences best describes how your company approaches mobile marketing? Source: WFA survey, PHD China & OMD China clients, July 2014
  • 15. 15 ENHANCE EXISTING CAMPAIGNS Enhance existing campaigns Why do I invest in Mobile vs other media ? 74% INCREASE CONSUMER ENGAGEMENT & DIALOGUE CREATE 74% EXCITEMENT WITH INNOVATIVE TACTICS 68% PROVIDE BETTER DRIVE AUDIENCE STRONGER TARGETING RESPONSE Place, Time 63% (coupons 47% ENHANCED MY click to call) CUSTOMER RELATIONSHIP STRATEGY63% Q: Which are the MAIN REASONS you invest in mobile vs other media? (tick all that apply) Source: WFA survey, PHD China & OMD China clients, July 2014
  • 16. China Global 2D/QR codes on packs, OOH… Paid Search Social media mobile adv Mobile social content or engagement tactics Mobile Video Mobile web landing page with promotions 84% 79% 68% 68% 53% 53% 88% 88% 83% 79% 75% 63% Mobile Display Paid Search Mobile Video Social media mobile adv Mobile Apps Mobile optimized site Mobile Display 47% 1. 2. 3. 4. 5. 6. 7. 1. 2. 3. 4. 5. 6. Where do I invest in Mobile ? 8. Mobile Apps 47% 7. Rich Media Mobile web landing page 8. with promotions 50% 29% Q: Which of the following have you used within your marketing communications in the past 12 months (tick all that apply) Source: WFA survey, PHD China & OMD China clients, July 2014
  • 17. 17 67% 56% 56% 50% 50% 33% Difficulty to measure impact Transparency of ad, content delivery Lack of best practices Complexity to plan and execute Not enough proof it works Finding the right talent 1. 2. 3. 4. 5. 6. Biggest challenge preventing me Q: Which of the following are the biggest challenges preventing you from investing more in mobile marketing? (tick all that apply) Source: WFA survey, PHD China & OMD China clients, July 2014
  • 18. What needs to change in the next 12 months? Q: If you plan to re-focus your agency support in relation to mobile marketing in the next 12 months, what changes are you likely to make? Source: WFA survey, PHD China & OMD China clients, July 2014
  • 19. Changes in need? Simplification Multiple specialists collaborating 19 Marketers Where do I Invest? Channel/format selection Big bets, Integrate Role Mobile plays? People centric strategies Innovate, CRM, Always On What’s my Approach? Clear strategic vision Roadmap, Test & Learn Address my biggest challenges? Measurement, Transparency, Best Practices Test-Learn-Measure-Repeat Investment! Allocation ROI
  • 20. PEOPLE PARTNERSHIPS INTEGRATION 20 What are we doing to mobilize our brands? Investing heavily into
  • 21. Thank You David Porter Nishtha Mehta