3. Introduction
Digital banking, also known as internet
banking, e-banking or virtual banking, is
an electronic payment system that enables
customers of a bank or other financial
institution to conduct a range of financial
transactions through the financial institution's
website.
4. Incorporation
It was first incorporated in United States.
Regulations
Online banking has been federally governed by
the Electronic Funds Transfer Act of 1978.
5. Features
A bank customer can perform non-
transactional tasks through online banking,
including –Viewing account balances
Recent transactions
Downloading bank statements
Viewing images of paid cheques
Ordering cheque books
6. Download periodic account statements
Downloading applications for M-banking, E-
banking etc.
Bank customers can transact banking tasks through
online banking, including –
Funds transfers between the customer's linked
accounts
7. Paying third parties, including bill payments and
third party fund transfers
Investment purchase or sale
Loan applications and transactions, such as
repayments of enrollments
Credit card applications
Register utility billers and make bill payments
8. Channels of Digital Banking
ATM
CHEQUE DEPOSIT MACHINE
CASH DEPOSIT MACHINE
INFORMATION CENTRE
E-LOUNGE
NET BANKING
9. MOBILE BANKING
POS (POINT OF SALE)
DEBIT CARD/PREPAID CARD
E-COMMERCE
10. Advantages
• 24*7 access to your account
• Transaction made easy
• Settlement of transaction in no time
• Complete access to your own account
• Eco-friendly
• Saving time
11. Disadvantages
Personal relationship with the Bank is not established
Issues with transactions
Security issues
Site Disruption
Site Navigation
Cross Selling