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Nidhisharma9821@yahoo.co.in Mobile No: 9711109831
Nidhi Sharma
3 YEAR EXPERIENCED SOFTWARE QA TESTER | ISTQB CERTIFIED
Expert in Mobile Testing | M.C.A from VIT University
Aspiring for career enriching assignments with a growth oriented Company and work in a
challenging and professional environment by constantly learning new ttechnologies.
Experience Summary
 Three year experience in Mobile Testing at Cognizant Technology Solutions in
BFS, Insurance and Life Science Domain.
 Expertise in understanding Requirements, Test Case Design, Test Case
Execution, Defect Reporting and Tracking, Regression, Test status
Reporting.
 Tracked Defect using Bugzilla,Jira.
 Expertise in Mobile Application Testing for Android and iOS platform. Worked on
IOS 7 version and Jelly bean 4.3 and KitKat 4.4 and Lollipop 5.1
 Experienced in testing Samsung Galaxy S4, Samsung S5, Samsung 7 inch tab
and Samsung 10 inch tab, iPAD4, iphone5S, iphone4S, iPad mini real device.
 Expertise on working on variety of Mobile testing tool – Perfecto, Mint.
 Handled MRec and OH as a single member team.

 Prepaired Test Estimations plan for Mrec and OH in terms of Time ,Efforts and
Resources.
 Handled IMF
 project as a single member team during warrantee period.
 Experienced in IVR (Interactive Voice Response) testing, Functional testing,
Production Testing.
 Worked with Testing Business Development team in support Role.Involved in
Business development activities supporting QE/A leadership team on Analyst
Discussions and Executive Presentations.
Page 1 of 6 Dated: 11/26/15
Nidhisharma9821@yahoo.co.in Mobile No: 9711109831
Skill Summary
Test Design Test Execution Defect Management
 Functional and UI Test
Cases
 RTM
 Regression Suite
 Mobile Testing
 Production Testing
 Smoke Testing
 Functional Testing
 Regression Testing
 Defect/Bug Tracking
Technical Skills
Technology Tools
Programming language Basic knowledge of Java, Java script
Mobile Platform Android and iOS
Mobile Devices used iPAD4, iphone5S, iphone4S, ipad mini Samsung Galaxy S4,
Samsung S5, Samsung 7 inch tab and Samsung 10 inch tab real
devices.
Mobile Technology Tools Perfecto, Imint
Test Management
Tools/Defect Tracking
Tools
Bugzilla, Jira
iOS Version iOS 7
Android Version Jelly Bean, KitKat,lollipop
Productivity Tools MS Office (Word, Excel, Power Point)
Hardware / Platforms Windows 98/ XP/Vista/Windows 7
Operating System Microsoft Windows XP/7/8
Education
Title of the Degree College/University Year of Passing Percentage
Master of Computer
Application
Vellore Institute Of
Technology ,Vellore
2012 84.70%
Project #
Title Domain Client Role
MREc MLI Insurance MLI(Max Life Insurance) Mobile Tester
OH Insurance MLI(Max Life Insurance) Mobile Tester
Project Description
Page 2 of 6 Dated: 11/26/15
Nidhisharma9821@yahoo.co.in Mobile No: 9711109831
The objective of the MLI to keep track to refer and recruit new employee.New employees
have to clear NAT stage and Career Seminar and Interview.
Office Head application developed to schedule Career Seminar and Career Interview Date.
NAT stage flow updation is also done by OH.
Duration
June 2015 to till now
Role and Responsibilities
 Handled Mrec and OH as a single member team .
 Given estimation for required effort for testing.
 During requirement Gathering Phase prepared Designed Query Tracker
(Clarification Tracker) and updated it on a daily basis based on confirmation from
client and development Team.
 Designed Requirement Traceability Matrix and Functional and UI test cases
for the application manually.
 Mobile Testing include Installation,Unistallation,Connectivity,Security,
Compatiility.
 Mobile Testing Execution performed using iPAD4,Iphone and Samsung 7 inch
tab and Samsung 10 inch tab real devices .
 Platform Tested iOS 7 and Android kitkat and lollipop.
 Defect Management using Bugzilla -Logged the defects and articulated the issues
to development teams
 .
 .Defect summary report management on daily basis.
 Implementation Support by Monitored & Tracked high priority defects and
production issues on a daily basis.
 Ipa and Apk file installation.
 Collaborated with various teams such as Onsite team, Visual Design team,
Business team and development team on daily basis regarding clarifications.
Project #
Title Domain Client Role
IMF News and Data
Mobile application
Banking & Financial
Services (BFS)
IMF (International
Monetary Fund)
Mobile Tester
Project Description
Page 3 of 6 Dated: 11/26/15
Nidhisharma9821@yahoo.co.in Mobile No: 9711109831
The objective of the IMF News and Data Mobile application is to allow the users to access
the news items, country specific information, publications, track IMF events, and analyze
various financial statistics and also stay connected with their social network.
Duration
June 2014 – June 2015
Role and Responsibilities
 Handled IMF as a single member team during Warranty period.
 Handled one Module “Trading Game “as a single member helped development
team in Logic explanation.
 During requirement Gathering Phase prepared Clarification Tracker.
 Test Design includes manual test cases for the application.
 Mobile Testing includes device testing, app testing
 Mobile Testing Execution performed using iPAD4, iphone5S, iphone4S, iPad
mini,Samsung Galaxy S4, Samsung S5, Samsung 7 inch tab and Samsung
10 inch tab real devices as well as on simulator (Perfecto, Mint).
 Platform Tested iOS 7 and Android 4.3 and 4.4 versions.
 Tested IMF data properly getting displayed at social network site such as Twitter,
Facebook, Pinterest, Sina weibo, Google+, Flickr, Sound Cloud, You tube.
 Defect Management using JIRA Logged the Defect and prepaired defect
summary report and status on daily basis.
 Implementation Support by Monitored & Tracked high priority defects and
production issues on a daily basis.
 Collaborated with various teams such as Onsite team, Visual Design team,
Business team and development team on daily basis regarding clarifications.
Supported in installation of Mint device for team.
 Consolidated Effort Tracker activity for team on a daily basis.
Project #
Title Domain Client Role
ECCT Insurance Hartford Tester
Project Description
ECCT is in the process of testing the Hartford’s service for Insurance customers using IVR.
Production Testing, Smoke testing was performed with real time agents using Toll Free
numbers. It involved testing of 4 business lines – Claims, Plaza, Business insurance and
Personal Insurance for following areas-Service messages testing, Service Level testing (IA
Timer testing),Priority Checking.
Duration
JANUARY 2014 – May 2014
Role and Responsibilities
Page 4 of 6 Dated: 11/26/15
Nidhisharma9821@yahoo.co.in Mobile No: 9711109831
 Test Execution performed by testing four business lines - Claims, Plaza,
Business Insurance, and Personal Insurance.Test Execution was performed on
IVR.Executed Cold and Warm Transfer of a call
 Service Messages Testing’s -Tested in all types of service message- welcome
message, delay message, after hour service messages, before hour service
message testing, open hour, closed hour message.
 Service Level Testing (IA Timer testing) -Used Echo Pass for adding / deleting
user, updating skill levels of agents.Tested whether the time taken to accept a
call, waiting in the queue is within acceptable service levels.
 Priority Checking -Performed validation of agent’s priority settings based on
the skill sets of agents.Collected all details relevant to check the priority
transfer process.
 Defect Management using Quality Center ,detected Show Stopper defects while
execution of call flows.
Project #
Title Domain Client Role
Veeva iRep Life Science Forest Lab Mobile Tester
Project Description
Forest Lab is currently leveraging Veeva iRep for Office Based Sales Representatives. Once
implemented, the Office Based Sales Reps can use Veeva iRep for Scheduling / Recording
of their regular call activities and Sample disbursements. iRep is built on the same
architecture as that of the Veeva mobility applications (VMobile) and leverages the same
configuration as Veeva CRM online.
Duration
July 2013 – December 2013
Role and Responsibilities
 Involved in preparing RTM (Requirements Traceability Matrix) to track the business
requirements.
 Mobile Testing includes, AppTesting and Web based Application Testing,
Execution performed using iPad and Perfecto .
 Defect Management using Quality Center-Logged the defects.Monitored &
Tracked high priority defects and production issues.
 Involved in Field Testing & 3rd
Party Application Test Execution such as
Facebook, Twitter, Email, Website applications in iPad.
 Provided project-end Knowledge Transfer of new functionality to on-
site/offshore maintenance team.
Page 5 of 6 Dated: 11/26/15
Nidhisharma9821@yahoo.co.in Mobile No: 9711109831
Extra Growth oriented Activities
 Worked with testing Business Development team in support Role , supported QE/A
leadership team on Analyst Discussions and Executive Presentations.
 Internal and External assessment to improve Delivery competencies in S/W testing
and Tools
o Completed e-learnings and training for -
o QTP Automation Tool
o Selenium Automation Tool
o ADPART (Cognizant Automation Tool)
Certifications
 ISTQB Foundation Level Certified
 Cognizant Certified Professional (CCP) Certificate :
o Cognizant Certified Professional CCP Level 0 : ISTQB
o Cognizant Certified Product Consultant on HP QTP
o Cognizant Certified Professional CCP Level 1: ITIS Process Space
o GIS Understanding Privacy: Project (Vertical and Horizontal)
o GIS Core Values and Standards of Business Conduct
o GIS Acceptable Use Policy (AUP)
o CCP Level 0: IT IS Yellow Belts
Page 6 of 6 Dated: 11/26/15
Nidhisharma9821@yahoo.co.in Mobile No: 9711109831
Extra Growth oriented Activities
 Worked with testing Business Development team in support Role , supported QE/A
leadership team on Analyst Discussions and Executive Presentations.
 Internal and External assessment to improve Delivery competencies in S/W testing
and Tools
o Completed e-learnings and training for -
o QTP Automation Tool
o Selenium Automation Tool
o ADPART (Cognizant Automation Tool)
Certifications
 ISTQB Foundation Level Certified
 Cognizant Certified Professional (CCP) Certificate :
o Cognizant Certified Professional CCP Level 0 : ISTQB
o Cognizant Certified Product Consultant on HP QTP
o Cognizant Certified Professional CCP Level 1: ITIS Process Space
o GIS Understanding Privacy: Project (Vertical and Horizontal)
o GIS Core Values and Standards of Business Conduct
o GIS Acceptable Use Policy (AUP)
o CCP Level 0: IT IS Yellow Belts
Page 6 of 6 Dated: 11/26/15

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Nidhi_Resume_23-11-2015

  • 1. Nidhisharma9821@yahoo.co.in Mobile No: 9711109831 Nidhi Sharma 3 YEAR EXPERIENCED SOFTWARE QA TESTER | ISTQB CERTIFIED Expert in Mobile Testing | M.C.A from VIT University Aspiring for career enriching assignments with a growth oriented Company and work in a challenging and professional environment by constantly learning new ttechnologies. Experience Summary  Three year experience in Mobile Testing at Cognizant Technology Solutions in BFS, Insurance and Life Science Domain.  Expertise in understanding Requirements, Test Case Design, Test Case Execution, Defect Reporting and Tracking, Regression, Test status Reporting.  Tracked Defect using Bugzilla,Jira.  Expertise in Mobile Application Testing for Android and iOS platform. Worked on IOS 7 version and Jelly bean 4.3 and KitKat 4.4 and Lollipop 5.1  Experienced in testing Samsung Galaxy S4, Samsung S5, Samsung 7 inch tab and Samsung 10 inch tab, iPAD4, iphone5S, iphone4S, iPad mini real device.  Expertise on working on variety of Mobile testing tool – Perfecto, Mint.  Handled MRec and OH as a single member team.   Prepaired Test Estimations plan for Mrec and OH in terms of Time ,Efforts and Resources.  Handled IMF  project as a single member team during warrantee period.  Experienced in IVR (Interactive Voice Response) testing, Functional testing, Production Testing.  Worked with Testing Business Development team in support Role.Involved in Business development activities supporting QE/A leadership team on Analyst Discussions and Executive Presentations. Page 1 of 6 Dated: 11/26/15
  • 2. Nidhisharma9821@yahoo.co.in Mobile No: 9711109831 Skill Summary Test Design Test Execution Defect Management  Functional and UI Test Cases  RTM  Regression Suite  Mobile Testing  Production Testing  Smoke Testing  Functional Testing  Regression Testing  Defect/Bug Tracking Technical Skills Technology Tools Programming language Basic knowledge of Java, Java script Mobile Platform Android and iOS Mobile Devices used iPAD4, iphone5S, iphone4S, ipad mini Samsung Galaxy S4, Samsung S5, Samsung 7 inch tab and Samsung 10 inch tab real devices. Mobile Technology Tools Perfecto, Imint Test Management Tools/Defect Tracking Tools Bugzilla, Jira iOS Version iOS 7 Android Version Jelly Bean, KitKat,lollipop Productivity Tools MS Office (Word, Excel, Power Point) Hardware / Platforms Windows 98/ XP/Vista/Windows 7 Operating System Microsoft Windows XP/7/8 Education Title of the Degree College/University Year of Passing Percentage Master of Computer Application Vellore Institute Of Technology ,Vellore 2012 84.70% Project # Title Domain Client Role MREc MLI Insurance MLI(Max Life Insurance) Mobile Tester OH Insurance MLI(Max Life Insurance) Mobile Tester Project Description Page 2 of 6 Dated: 11/26/15
  • 3. Nidhisharma9821@yahoo.co.in Mobile No: 9711109831 The objective of the MLI to keep track to refer and recruit new employee.New employees have to clear NAT stage and Career Seminar and Interview. Office Head application developed to schedule Career Seminar and Career Interview Date. NAT stage flow updation is also done by OH. Duration June 2015 to till now Role and Responsibilities  Handled Mrec and OH as a single member team .  Given estimation for required effort for testing.  During requirement Gathering Phase prepared Designed Query Tracker (Clarification Tracker) and updated it on a daily basis based on confirmation from client and development Team.  Designed Requirement Traceability Matrix and Functional and UI test cases for the application manually.  Mobile Testing include Installation,Unistallation,Connectivity,Security, Compatiility.  Mobile Testing Execution performed using iPAD4,Iphone and Samsung 7 inch tab and Samsung 10 inch tab real devices .  Platform Tested iOS 7 and Android kitkat and lollipop.  Defect Management using Bugzilla -Logged the defects and articulated the issues to development teams  .  .Defect summary report management on daily basis.  Implementation Support by Monitored & Tracked high priority defects and production issues on a daily basis.  Ipa and Apk file installation.  Collaborated with various teams such as Onsite team, Visual Design team, Business team and development team on daily basis regarding clarifications. Project # Title Domain Client Role IMF News and Data Mobile application Banking & Financial Services (BFS) IMF (International Monetary Fund) Mobile Tester Project Description Page 3 of 6 Dated: 11/26/15
  • 4. Nidhisharma9821@yahoo.co.in Mobile No: 9711109831 The objective of the IMF News and Data Mobile application is to allow the users to access the news items, country specific information, publications, track IMF events, and analyze various financial statistics and also stay connected with their social network. Duration June 2014 – June 2015 Role and Responsibilities  Handled IMF as a single member team during Warranty period.  Handled one Module “Trading Game “as a single member helped development team in Logic explanation.  During requirement Gathering Phase prepared Clarification Tracker.  Test Design includes manual test cases for the application.  Mobile Testing includes device testing, app testing  Mobile Testing Execution performed using iPAD4, iphone5S, iphone4S, iPad mini,Samsung Galaxy S4, Samsung S5, Samsung 7 inch tab and Samsung 10 inch tab real devices as well as on simulator (Perfecto, Mint).  Platform Tested iOS 7 and Android 4.3 and 4.4 versions.  Tested IMF data properly getting displayed at social network site such as Twitter, Facebook, Pinterest, Sina weibo, Google+, Flickr, Sound Cloud, You tube.  Defect Management using JIRA Logged the Defect and prepaired defect summary report and status on daily basis.  Implementation Support by Monitored & Tracked high priority defects and production issues on a daily basis.  Collaborated with various teams such as Onsite team, Visual Design team, Business team and development team on daily basis regarding clarifications. Supported in installation of Mint device for team.  Consolidated Effort Tracker activity for team on a daily basis. Project # Title Domain Client Role ECCT Insurance Hartford Tester Project Description ECCT is in the process of testing the Hartford’s service for Insurance customers using IVR. Production Testing, Smoke testing was performed with real time agents using Toll Free numbers. It involved testing of 4 business lines – Claims, Plaza, Business insurance and Personal Insurance for following areas-Service messages testing, Service Level testing (IA Timer testing),Priority Checking. Duration JANUARY 2014 – May 2014 Role and Responsibilities Page 4 of 6 Dated: 11/26/15
  • 5. Nidhisharma9821@yahoo.co.in Mobile No: 9711109831  Test Execution performed by testing four business lines - Claims, Plaza, Business Insurance, and Personal Insurance.Test Execution was performed on IVR.Executed Cold and Warm Transfer of a call  Service Messages Testing’s -Tested in all types of service message- welcome message, delay message, after hour service messages, before hour service message testing, open hour, closed hour message.  Service Level Testing (IA Timer testing) -Used Echo Pass for adding / deleting user, updating skill levels of agents.Tested whether the time taken to accept a call, waiting in the queue is within acceptable service levels.  Priority Checking -Performed validation of agent’s priority settings based on the skill sets of agents.Collected all details relevant to check the priority transfer process.  Defect Management using Quality Center ,detected Show Stopper defects while execution of call flows. Project # Title Domain Client Role Veeva iRep Life Science Forest Lab Mobile Tester Project Description Forest Lab is currently leveraging Veeva iRep for Office Based Sales Representatives. Once implemented, the Office Based Sales Reps can use Veeva iRep for Scheduling / Recording of their regular call activities and Sample disbursements. iRep is built on the same architecture as that of the Veeva mobility applications (VMobile) and leverages the same configuration as Veeva CRM online. Duration July 2013 – December 2013 Role and Responsibilities  Involved in preparing RTM (Requirements Traceability Matrix) to track the business requirements.  Mobile Testing includes, AppTesting and Web based Application Testing, Execution performed using iPad and Perfecto .  Defect Management using Quality Center-Logged the defects.Monitored & Tracked high priority defects and production issues.  Involved in Field Testing & 3rd Party Application Test Execution such as Facebook, Twitter, Email, Website applications in iPad.  Provided project-end Knowledge Transfer of new functionality to on- site/offshore maintenance team. Page 5 of 6 Dated: 11/26/15
  • 6. Nidhisharma9821@yahoo.co.in Mobile No: 9711109831 Extra Growth oriented Activities  Worked with testing Business Development team in support Role , supported QE/A leadership team on Analyst Discussions and Executive Presentations.  Internal and External assessment to improve Delivery competencies in S/W testing and Tools o Completed e-learnings and training for - o QTP Automation Tool o Selenium Automation Tool o ADPART (Cognizant Automation Tool) Certifications  ISTQB Foundation Level Certified  Cognizant Certified Professional (CCP) Certificate : o Cognizant Certified Professional CCP Level 0 : ISTQB o Cognizant Certified Product Consultant on HP QTP o Cognizant Certified Professional CCP Level 1: ITIS Process Space o GIS Understanding Privacy: Project (Vertical and Horizontal) o GIS Core Values and Standards of Business Conduct o GIS Acceptable Use Policy (AUP) o CCP Level 0: IT IS Yellow Belts Page 6 of 6 Dated: 11/26/15
  • 7. Nidhisharma9821@yahoo.co.in Mobile No: 9711109831 Extra Growth oriented Activities  Worked with testing Business Development team in support Role , supported QE/A leadership team on Analyst Discussions and Executive Presentations.  Internal and External assessment to improve Delivery competencies in S/W testing and Tools o Completed e-learnings and training for - o QTP Automation Tool o Selenium Automation Tool o ADPART (Cognizant Automation Tool) Certifications  ISTQB Foundation Level Certified  Cognizant Certified Professional (CCP) Certificate : o Cognizant Certified Professional CCP Level 0 : ISTQB o Cognizant Certified Product Consultant on HP QTP o Cognizant Certified Professional CCP Level 1: ITIS Process Space o GIS Understanding Privacy: Project (Vertical and Horizontal) o GIS Core Values and Standards of Business Conduct o GIS Acceptable Use Policy (AUP) o CCP Level 0: IT IS Yellow Belts Page 6 of 6 Dated: 11/26/15