1.
Realise the benefits of
better, stronger, faster
software delivery.
DevOps is centred on cultural change. It is
a way of working that can be implemented
and improve any stage of your software
development process.
Whether you have already implemented
DevOps - and need help, or are on the cusp
of a revolution, QA have an industry-leading
range of courses designed to ensure you
stay ahead of the competition.

2.
Be part of the
DevOps cycle. THE MAIN BENEFITS OF
DEVOPS
DEVOPS CULTURAL
CHANGE
DEVOPS TRAINING FOR
EVERY ROLE
EXPERTS IN DEVOPS, EXPERTS
IN LEARNING
WHAT WE OFFER
DEVOPS TRAINING:
THE QA WAY
EFFECTIVE SOLUTIONS, WHATEVER YOUR NEED

3.
Communications
Code
Commercials
Offerings
Collaboration
Competitive edge
stronger
Development
Deployment
Product launch
faster
The benefits of
DevOps
DevOps is a philosophy that calls for
cultural change, automation, collaboration
and a less complex organisational structure.
It addresses overall business and IT alignment; the
people, process and tools, as well as the technology
needed to secure this collaboration. DevOps allows
stakeholders to stay synced up, helping to move to
production faster.
DevOps offers FASTER software development and
deployment with BETTER application quality and a
reduction in costs for fixes and patches, ultimately,
leading to a STRONGER competitive edge.
better
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

4.
DevOps is,
above all,
a cultural change.
It’s a movement that breaks down the
walls between the Development and IT
Operations teams.
Through better communication and a more open
culture, it delivers faster product release and higher
quality code using tooling techniques.
Companies that have embraced DevOps are bringing
new products and services to market faster and in a
way that improves application quality and reduces the
costs associated with later applying fixes and patches.
DEVELOPMENT
operations testing
DEVOPS
devo
ps
c
u
lt
u
r
e
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

5.
DevOps training for
every role
EASILY TESTABLE
FOR
OPERATIONS
CLEAN CODE
It takes a wide range of experts to develop
and implement a world class application or
website and they will all need to understand
how to apply the latest techniques and best
practice.
We deliver the in depth training required, from Software
Developers to System Operations professionals to
Software Testers - and every other key role involved.
DOCUMENTED CODE
VIRTUALISATION
CLOUD BASED
HIGH AVAILABILITY
MAINTAINABLE
REPRODUCIBLE
FOR
TESTERS
FOR
DEVELOPERS
CONTINUAL DELIVERY
CONTINUOUS
INTEGRATION
FIRST DEPLOYMENT
MONITORED
TESTED
SAFE CODE
SECURE CODE
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

6.
TRAINER EXPERTISE
• Real-world experience
• Industry recognised
• Accredited
FLEXIBLE LEARNING
Solutions that allow
our customers to learn
anywhere, any time, any
way.
LEARNING FACILITIES
• Hands-on environment
• Equipped with the latest
technology
• IT labs
Authored
DEVOPS EXPERTS
QA Authored courses fill
the gaps between official
vendor courses, linking
multiple products with
general skills and industry
best practices.
We cover a broad range
of subjects that can be
applied to the workplace
straight away.
Experts in DevOps,
experts in learning.
The quality score our trainers
received when we asked our
customers to rate their subject
knowledge.
of our DevOps customers agreed
that they have learned new skills
from the training they received.
93% 87%
Overall, an excellent course - very
satisfied. Would recommend QA.
Tom Brown, Software Engineer, CGI IT UK Ltd
Very good practical learning exercises.
Technically very good knowledge - made it fun -
friendly and approachable.
Rajiv Kapur, Unix SA, Individual Delegate
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

7.
“DevOps improves the entire
service lifecycle to increase
business agility and improve
customer experience.
It involves an entire cultural
change in all team members from
apprentices all the way through to
leadership.”
David Walker
Head of Emerging Technologies, QA
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

8.
What
we offer
At QA, we thrive on providing the highest quality
Agile Development and DevOps training, delivered by
accredited expert trainers with an interactive hands on
approach.
The rapid shift towards DevOps and the lack of trained
individuals requires organisations to quickly build up
their own expertise. QA has developed training at all
levels to help get your staff up to speed as quickly as
possible.
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

9.
F O R W H A T E V E R Y O U R N E E D I N T H E D E V O P S J O U R N E Y
S T R AT E G I C
C H A N G E
D E V O P S
T O O L S
M A X I M I S I N G Y O U R
P L AT F O R M
A G I L E S U P P O R T I N G
C O U R S E S
INTRO–LEVEL COURSES
INTRODUCING DEVOPS
BUILDING A DEVOPS CULTURE
SPECIFIC TOOL COURSES
CHEF ESSENTIALS
PUPPET ESSENTIALS
INTRODUCTION TO DOCKER
INTRODUCING GIT
CONTINUOUS INTEGRATION AND
CONTINUOUS DELIVERY WITH JENKINS
SYSTEMS OPERATIONS ON AWS
DEVOPS ENGINEERING ON AWS
DEVOPS PRACTITIONER
MICROSOFT
DEVOPS PRACTITIONER
SOFTWARE DEVELOPMENT
PROJECT MANAGEMENT
SCRUM MASTERS
PRODUCT OWNERS
SOFTWARE TESTERS (CAT/TDD)
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

10.
Building a DevOps Culture
The culture of a DevOps organisation and team is the heart of the
movement and the most important pillar to implement. Explore the
origins of the movement, the building blocks of Agile and LEAN and
the cultural changes you and your organisation will need to adopt to
become a successful DevOps team. Learn how to plan, organise and
work in an atmosphere of collective responsibility.
S T R A T E G I C C H A N G E
Introducing DevOps
The DevOps movement is bold enough to believe there is a better
way of building teams and software that has rapidly spread across the
development and operations community. This overview helps those
beginning their DevOps journey to understand it origins, purpose and
central pillars of the movement.
Designed for leaders looking to understand what DevOps is and how
it will help them and technical specialists looking to understand the
concepts and route to becoming a DevOps Practitioner.
Introduction into the benefits of DevOps.
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

11.
D E V O P S T O O L S
Chef Essentials
Chef Essentials provides a basic understanding of Chef's core
components, basic architecture, commonly used tools, and basic
troubleshooting methods.
Each of the core units includes hands-on exercises that will give you
confidence in your new skills. You'll come away with a repo and the skills
to start automating your own infrastructure.
Puppet Essentials
This popular course provides the necessary skills and techniques to
install Puppet Enterprise and Agent in order to carry out configuration
management effectively. Presented as a mixture of lectures and hands-on
exercises it is a great introduction to Puppet.
Introduction to Docker
Docker is an open source containerisation platform for distributed
applications with the guiding principle of construct once, run anywhere.
Docker is designed to be both platform and hardware agnostic, so once
the Docker container is setup, it will run seamlessly whether on your
laptop or the cloud.
Introducing GIT
GIT allows distributed, serverless, version control management of
software and document management. This workshop based course
provides hands on exposure to GIT on the command line, through GUIs
and onto servers such as GITHub. You will learn how GIT works, explore
strategies to work with it effectively.
Through training, QA can help you fully comprehend the key DevOps tools.
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

12.
D E V O P S T O O L S
Continuous Integration and
Continuous Delivery with Jenkins
One of the key parts of the DevOps tool suite is automation. Companies
want to be able to focus on continuous integration and continuous
delivery (CI/CD) of their software. By automating code integration and
the build process companies can move towards faster releases of their
software and more reliable processes.
Jenkins is a build automation tool that sits in the CI/CD space. It ties in
with your existing source control tools and provides a simple way to
automate the testing and building process for your software.
Through training, QA can help you fully comprehend the key DevOps tools.
Systems Operations on AWS
System Operations on AWS is designed to teach those in a Systems
Administrator or Developer Operations (DevOps) role how to create
automated and repeatable deployments of networks and systems on the
AWS platform.
The course covers the specific AWS features and tools related to
configuration and deployment, as well as common techniques used
throughout the industry for configuring and deploying systems
DevOps Engineering on AWS
DevOps Engineering on AWS demonstrates how to use the most common
DevOps patterns to develop, deploy and maintain applications on AWS.
The course covers the core principles of the DevOps methodology and
examines a number of use cases applicable to start-up, small-medium
business, and enterprise development scenarios.
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

13.
M A X I M I S I N G Y O U R
P L A T F O R M
DevOps Practitioner
The DevOps Practitioner course is a hands on look at what goes into
building an Automated Pipeline for code deployment using open source
technology. It looks at best practices across all the areas and covers
technologies such as git, Gitlab, Maven, Jenkins, Docker, Puppet and
Nagios.
This course uses a blended learning style with around half the time
instructor led training, and the other half dedicated to building a case
study as a team
Microsoft DevOps Practitioner
The Microsoft DevOps Practitioner course follows a similar approach to our
standard DevOps Practitioner course. The focus here is using Microsoft's
technology stack to build and deploy software even faster.
The technologies used on this course are focused around Visual Studio
Team Services, utilising the various hubs available in a project. On this
course we look use Git in conjunction with VSTS and build both open
source and .NET projects for deployment to Azure.
QA can help enhance skills to help maximise the key benefits of the DevOps cycle.
U N I Q U E V E N D O R
R E L A T I O N S H I P S
Through relationships with vendors, QA brings you the best learning choice.
Amazon Web Services
QA is the most experienced authorised training partner for AWS in the
UK, offering courses and certifications to keep you up-to-date.
Our accredited AWS training courses, ‘AWS DevOps Engineering
certificate and ‘System Operations on AWS’, explain how to use the most
common DevOps patterns to develop, configure and deploy systems and
maintain applications on AWS.
Microsoft Azure
QA offer a ‘Microsoft DevOps Practitioner’ course based on Microsoft
Azure and other related technologies.
We are proud to announce that we were presented with the Microsoft
2015 Worldwide Learning Partner of the Year Award for providing
innovative Azure training solutions.
QA is the largest provider of Microsoft training courses in the UK, with two
in every three people who train using Microsoft Official Curriculum being
trained by us.
AUTHORIZED TRAINING PARTNER
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

14.
A G I L E S U P P O R T I N G
C O U R S E S
SOFTWARE
DEVELOPMENT
A set of courses designed for software
developers working in an Agile environment.
Includes Professional Scrum Developer
Plus, Professional Scrum Foundation and
Developer certification as well as soft skills
such as Working in a Scrum Team. Recent
additions include Extreme Programming
Workshop and Kanban Developer Workshop.
PROJECT
MANAGEMENT
A set of courses designed for Project
Managers working in an Agile environment.
Includes PRINCE2 Agile Practitioner
certification, APMG Agile Project
Management Practitioner as well as soft
skills such as Facilitation Skills and Coaching
for Results
PRODUCT
OWNERS
A set of courses designed for Product
Owners working in an Agile environment.
Includes Scaled Professional Scrum, Agile
User Stories and Estimating, Working in a
Scrum Team as well as soft skills training
such as Leading Successful Change
SOFTWARE TESTERS
(CAT/TDD)
A expanding set of courses designed
for Software Testers working in an Agile
environment. Includes Certified Agile Tester
(CAT), Test Driven Development in a Java
Environment and Test Driven Development
(Workshop) VB as well as soft skills training
such as Purposeful Teams
SCRUM
MASTERS
A set of courses designed for Scrum
Masters. Including Scrum.org Certifications in
Professional Scrum Foundations and training
for Professional Scrum Master.
Getting additional skills in supporting fields will further advance your DevOps skills.
DevOps moves agile business practice from being a Developer only
practice to something the entire business embraces and is concerned with
fast delivery and deployment of new software by taking an agile approach
to systems management.
At QA we offer a wide range of training and expertise to help you and
your organisation become agile and maximise the benefits, including
both technical skills and the new behaviours you will need to successfully
implement Agile and DevOps working practices.
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

15.
DEPLOYCODE
BUILD
TEST
PLAN
RELEASE
OPERATE
MONITOR
Git allows a team of people to work
together, all using the same files. It helps
teams cope with the confusion that tends
to happen when multiple people are
editing the same files.
Maven is a build automation tool used primarily
for Java projects. Maven addresses two
aspects of building software: First, it describes
how the software is built, and second it
describes its dependencies.
Jenkins is an open-source tool that
provides continuous integration services
for software development.
Vagrant creates and configures virtual
deployment environments. Say goodbye to
the “works on my machine” excuse as Vagrant
creates identical development environments
for everyone on your team.
Cucumber is a software tool that computer
programmers use for testing other software. It
runs automated acceptance tests written in a
behaviour-driven development (BDD) style.
Docker containers wrap up a piece of
software in a complete file system that
contains everything it needs to run. This
guarantees that it will always run the
same, regardless of the environment it is
running in.
With Chef, you can automate how
you build, deploy and manage your
infrastructure.
Puppet is a configuration management
system that allows you to define the state of
your IT infrastructure, it then automatically
enforces the correct state.
Nagios monitors your entire IT infrastructure to ensure
systems, applications, services, and business processes
are functioning properly. With Nagios you’ll never be left
having to explain why an unseen infrastructure outage hurt
your organization’s bottom line.
Q A P R O V I D E S T R A I N I N G F O R K E Y T O O L S
We have courses which cover the
most used DevOps tools, and we are
designing more all of the time.
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

16.
Effective solutions,
whatever your need.
BESPOKE
• We partner with prominent software vendors, where in-market skill shortages are
apparent and costs are high.
• We recruit, train and supply our own specialist Consultants in these areas including
key DevOps tools such as Puppet and Splunk.
• You are provided with ready skilled individuals for short or medium term assignments
while you build your own capability.
• We are a leading provider of services to government departments and commercial
and financial organisations
We design DevOps courses and programmes which are contextualised around specific
company requirements and business situations as well as specific programmes.
Whether you're a small business owner wishing to enhance your technical capabilities, or
an international corporation looking to transform performance through a comprehensive
development strategy, we have the solutions for you.
PUBLIC
• A large and expanding portfolio of over 100 different DevOps and Agile courses.
• Created by our industry specialists.
• Unique QA Authored content that fills the gap between official vendor courses.
• Designed to meet the requirements of today’s market place.
• Unique partnerships with key vendors. We are a CHEF Authorised Training Partner.
• Delivering specific business skills that are based on latest thinking and techniques.
We understand how important it is to
provide your staff with personalised
development programmes. So we offer
bespoke, tailored and standard solutions
so we can help you deliver a the complete
range of your professional skills at a pace
and style that suits your organisation.
Consulting
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

17.
Start your DevOps
learning journey
today.
Speak to one of our
learning advisors
0345 074 7978
visit
QA.COM/DEVOPS
or drop in to one of our
national centres.
v1.0
THE MAIN BENEFITS FOR EVERY ROLECULTURAL CHANGE WE ARE EXPERTS EFFECTIVE SOLUTIONSWHAT WE OFFER

18.
QA.COM/DEVOPS
For a list of our courses, please visit