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Thursday, November 03, 2016
ChemCo
Change Management
THE TEAM
AGENDA
ChemCo: Company Breakdown
Problems
ChemCo’s Vision
Kotter’s Model
Business Outcomes
Conclusion
Appendix
Agenda
ChemCo: Company Breakdown
Project ALIGN
CHALLENGESLack of Engagement & Motivation
Lack of Standardization & Efficiency
Lack of Communication & Buy-In3
CASE STUDY OF SUCCESS
CHEMCO’S
VISION
EMPOWER
INNOVATE
ALIGN
SUCCEED
KOTTER’S
MODEL
The Big
Opportunity
1
CREATE
Sense of Urgency 2
BUILD
Guiding Coalition
7
SUSTAIN
Acceleration
6
GENERATE
Short Term Wins 5
ENABLE
Action by Removing
Barriers
4
ENLIST
Volunteer Army
3
FORM
Strategic Vision &
Initiatives
8
INSTITUTE
Change
CREATE A
SENSE OF
URGENCY
Less absenteeism and turnover
Fewer safety incidents
Fewer product defects
Higher productivity
Higher profitability
37%
48%
41%
21%
22%
Gallup Q12 Survey
Companies on the top quartile on engagement
UIDING
COALITION
Psychological
Safety
Dependability
Structure
& Clarity
Meaning
Impact
Empower champions of change within:
Steering Committee
Color Leadership Team
Central Team
Local Project Teams
CREATE VISION
“Where there is no vision,
the people perish…”
-Proverbs 29:18
“Vision and direction are 3-4x more important
than other leading factors in change management.”
Accenture, Debunking the Myths of Organizational Change Management
Critical Buy-In:
Executive Leadership
Partner Committees
Employees across all
levels
1
3
4
2
STEERING
COMMITTEE
COLOR
LEADERSHIP
CENTRAL
TEAM
LOCAL
PROJECT
TEAM
● Funds development
initiatives
● Organizes ChemCo
conference
● Regional conferences
● Local Realignment
Sessions
● Regional cost-saving
Goals ($5.75 million ea.)
● Celebrate short term wins &
reestablish goals
Brand as employee support:
● Manage accountability
among employees
● IT systems
● Standardize innovations
COMMUNICATE VISION
Project
ALIGN
Empower. Innovate. Align. Succeed.
EXPERIENCE VISION
...it’s another thing to experience a sunrise.
Corporate Banners
Newsletters
Email Tags
Catchphrase
Company “Chatter”
REMOVE BARRIERS
Clear the runway and tune the engine so that
employees can literally take off and soar,
elevating Chemco to greater levels of success and
efficiency.
HIERARCHICAL WALLS
CONTRIVED ACCOUNTABILITY
GLOBAL DISPARITY
IT SYSTEMS
REMOVE BARRIERS
HIERARCHICAL WALLS
Steering
Committee
Central Team
Local Project
Team
Local
Innovation
REMOVE BARRIERS
IT SYSTEMS
“Granular data analysis is
critical for seeding out and
identifying operational
shortcomings.”
USC Consulting Group
What? I So what? I Now what?
REMOVE BARRIERS
CONTRIVED ACCOUNTABILITY
“It’s been a tremendous success, because it
turns out that they care one to another more
than they care for the people above them.”
- Clayton Christensen, Harvard Business School & Innovator’s Dilemma
REMOVE BARRIERS
GLOBAL DISPARITY
Go Glocal
Collaborate with Unions
SHORT-TERM WINS
1. Celebrate all innovations
2. Create STRETCH goals
3. Utilize accountability
“Cost-management and effectiveness continuously rise from a change initiative.”
- Accenture
SUSTAIN ACCELERATION
Leverage motivation from further short-term wins
Position individuals according to strengths and disposition
Eliminate individual inhibitors to growth and transformation
Continued attention from leaders and change champions will
override holdouts and drive permanency.
INSTITUTE CHANGE
“Engaging employees can be a long and tedious process, but do we understand the
difference that it can make to have employees that are a part of the 25% of HIGHLY
ENGAGED employees and 40% moderately engaged employees in the workforce?”
- Aon Hewitt, Outsourcing Consulting Services
You have your vision, your goals, and steps to action. What’s next?
Making this change concrete. Don’t let this be a once in a lifetime gadget
or foreign idea you put up with. Institutionalize this change as a part
of who ChemCo is.
BUSINESS
OUTCOMES
Rises in employee
engagement lead to
147% higher earnings
per share than your
competition
$30 million of early cost-savings
leading to a total savings of over
$120 million by October 2017
Successful onboarding for newly
acquired sites
Standardized, long-term, global
procedures and values
Safety, job security, and personal
development leading to lifestyle
benefits
CONCLUSION
Cost Savings of 1.15% at each worksite can save $120
million in a year.
Enabling employees with data and autonomy
to innovate will save hundreds of millions to come.
REMEMBER And HIRE
Context:
Over 25+ manufacturing sites globally
$13 billion annual revenue
Phase I: 9 sites, Phase II: 5 sites will close
$120 million goal of cost savings
Calculations:
Revenue per Worksite
● $13 billion / 26 worksites
● = $500 million per worksite
Required Savings per Worksite
● $120 million / 26 worksites
● = $4.61 million per worksite
Savings as a Percentage of Worksite Revenue
● $4.615 million / $500 million
● = .00923
● = 0.92% Savings per Worksite
Savings as a Percentage of Total Annual Revenue
● $120 million / $13 billion
● = .0923 = 0.92% needed cost savings
Higher Savings Percentage per Worksite Needed
● 21 x $500 million x 0.92%
● = $96,915,000
Required Savings per 21 Worksites
● $120 million / (21 x $500 million)
● = .0114
● = 1.14% Required Savings per Worksite
● 1.14% x $500 million
● = $5,714,285.71
Thus, $5.75 million needed in Annual Savings per
Worksite by October 2017 (also $480,000 per
month on a 12-month schedule).
Appendix I
Appendix II
Data Sources on Manufacturing:
http://www.mckinsey.com/business-functions/operations/o
ur-insights/how-big-data-can-improve-manufacturing
http://www.ingrammicroadvisor.com/data-center/4-big-data
-use-cases-in-the-manufacturing-industry
Unions
http://www.reuters.com/article/germany-wages-idUSL8N1
5H22R
Under Communicating Vision by Kotter
http://www.forbes.com/sites/johnkotter/2011/06/14/think-yo
ure-communicating-enough-think-again/#4c5aa3aa2855
Kotter’s Model
http://www.kotterinternational.com/the-8-step-process-for-leading-change
/
Guiding Coalition
https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-tea
m/
Urgency
https://www.linkedin.com/pulse/gallup-q12-employee-engagement-eleme
nts-richard-riche
USC Consulting Group - Data Management in Chemical Manufacturing
http://www.usccg.com/operational-efficiency-chemical-manufacturing-sup
ply-chain/

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ChemCo - Change Management

  • 1. Thursday, November 03, 2016 ChemCo Change Management
  • 3. AGENDA ChemCo: Company Breakdown Problems ChemCo’s Vision Kotter’s Model Business Outcomes Conclusion Appendix Agenda
  • 5. CHALLENGESLack of Engagement & Motivation Lack of Standardization & Efficiency Lack of Communication & Buy-In3
  • 6. CASE STUDY OF SUCCESS
  • 8. KOTTER’S MODEL The Big Opportunity 1 CREATE Sense of Urgency 2 BUILD Guiding Coalition 7 SUSTAIN Acceleration 6 GENERATE Short Term Wins 5 ENABLE Action by Removing Barriers 4 ENLIST Volunteer Army 3 FORM Strategic Vision & Initiatives 8 INSTITUTE Change
  • 9. CREATE A SENSE OF URGENCY Less absenteeism and turnover Fewer safety incidents Fewer product defects Higher productivity Higher profitability 37% 48% 41% 21% 22% Gallup Q12 Survey Companies on the top quartile on engagement
  • 10. UIDING COALITION Psychological Safety Dependability Structure & Clarity Meaning Impact Empower champions of change within: Steering Committee Color Leadership Team Central Team Local Project Teams
  • 11. CREATE VISION “Where there is no vision, the people perish…” -Proverbs 29:18 “Vision and direction are 3-4x more important than other leading factors in change management.” Accenture, Debunking the Myths of Organizational Change Management Critical Buy-In: Executive Leadership Partner Committees Employees across all levels
  • 12. 1 3 4 2 STEERING COMMITTEE COLOR LEADERSHIP CENTRAL TEAM LOCAL PROJECT TEAM ● Funds development initiatives ● Organizes ChemCo conference ● Regional conferences ● Local Realignment Sessions ● Regional cost-saving Goals ($5.75 million ea.) ● Celebrate short term wins & reestablish goals Brand as employee support: ● Manage accountability among employees ● IT systems ● Standardize innovations COMMUNICATE VISION
  • 13. Project ALIGN Empower. Innovate. Align. Succeed. EXPERIENCE VISION ...it’s another thing to experience a sunrise. Corporate Banners Newsletters Email Tags Catchphrase Company “Chatter”
  • 14. REMOVE BARRIERS Clear the runway and tune the engine so that employees can literally take off and soar, elevating Chemco to greater levels of success and efficiency. HIERARCHICAL WALLS CONTRIVED ACCOUNTABILITY GLOBAL DISPARITY IT SYSTEMS
  • 15. REMOVE BARRIERS HIERARCHICAL WALLS Steering Committee Central Team Local Project Team Local Innovation
  • 16. REMOVE BARRIERS IT SYSTEMS “Granular data analysis is critical for seeding out and identifying operational shortcomings.” USC Consulting Group
  • 17. What? I So what? I Now what? REMOVE BARRIERS CONTRIVED ACCOUNTABILITY “It’s been a tremendous success, because it turns out that they care one to another more than they care for the people above them.” - Clayton Christensen, Harvard Business School & Innovator’s Dilemma
  • 18. REMOVE BARRIERS GLOBAL DISPARITY Go Glocal Collaborate with Unions
  • 19. SHORT-TERM WINS 1. Celebrate all innovations 2. Create STRETCH goals 3. Utilize accountability “Cost-management and effectiveness continuously rise from a change initiative.” - Accenture
  • 20. SUSTAIN ACCELERATION Leverage motivation from further short-term wins Position individuals according to strengths and disposition Eliminate individual inhibitors to growth and transformation Continued attention from leaders and change champions will override holdouts and drive permanency.
  • 21. INSTITUTE CHANGE “Engaging employees can be a long and tedious process, but do we understand the difference that it can make to have employees that are a part of the 25% of HIGHLY ENGAGED employees and 40% moderately engaged employees in the workforce?” - Aon Hewitt, Outsourcing Consulting Services You have your vision, your goals, and steps to action. What’s next? Making this change concrete. Don’t let this be a once in a lifetime gadget or foreign idea you put up with. Institutionalize this change as a part of who ChemCo is.
  • 22. BUSINESS OUTCOMES Rises in employee engagement lead to 147% higher earnings per share than your competition $30 million of early cost-savings leading to a total savings of over $120 million by October 2017 Successful onboarding for newly acquired sites Standardized, long-term, global procedures and values Safety, job security, and personal development leading to lifestyle benefits
  • 23. CONCLUSION Cost Savings of 1.15% at each worksite can save $120 million in a year. Enabling employees with data and autonomy to innovate will save hundreds of millions to come. REMEMBER And HIRE
  • 24. Context: Over 25+ manufacturing sites globally $13 billion annual revenue Phase I: 9 sites, Phase II: 5 sites will close $120 million goal of cost savings Calculations: Revenue per Worksite ● $13 billion / 26 worksites ● = $500 million per worksite Required Savings per Worksite ● $120 million / 26 worksites ● = $4.61 million per worksite Savings as a Percentage of Worksite Revenue ● $4.615 million / $500 million ● = .00923 ● = 0.92% Savings per Worksite Savings as a Percentage of Total Annual Revenue ● $120 million / $13 billion ● = .0923 = 0.92% needed cost savings Higher Savings Percentage per Worksite Needed ● 21 x $500 million x 0.92% ● = $96,915,000 Required Savings per 21 Worksites ● $120 million / (21 x $500 million) ● = .0114 ● = 1.14% Required Savings per Worksite ● 1.14% x $500 million ● = $5,714,285.71 Thus, $5.75 million needed in Annual Savings per Worksite by October 2017 (also $480,000 per month on a 12-month schedule). Appendix I
  • 25. Appendix II Data Sources on Manufacturing: http://www.mckinsey.com/business-functions/operations/o ur-insights/how-big-data-can-improve-manufacturing http://www.ingrammicroadvisor.com/data-center/4-big-data -use-cases-in-the-manufacturing-industry Unions http://www.reuters.com/article/germany-wages-idUSL8N1 5H22R Under Communicating Vision by Kotter http://www.forbes.com/sites/johnkotter/2011/06/14/think-yo ure-communicating-enough-think-again/#4c5aa3aa2855 Kotter’s Model http://www.kotterinternational.com/the-8-step-process-for-leading-change / Guiding Coalition https://rework.withgoogle.com/blog/five-keys-to-a-successful-google-tea m/ Urgency https://www.linkedin.com/pulse/gallup-q12-employee-engagement-eleme nts-richard-riche USC Consulting Group - Data Management in Chemical Manufacturing http://www.usccg.com/operational-efficiency-chemical-manufacturing-sup ply-chain/