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Employee engagement - Nguyen Trong Quy

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Employee engagement - Nguyen Trong Quy

  1. 1. Employee Engagement
  2. 2. What is “Employee Engagement”? Exploit opportunities Employee Provide opportunities Better performance Employer Measure & Improve Create value Commitment, discretionary, stay 2
  3. 3. Motivation – Engagement vs. Disengagement Extrinsic Intrinsic Positive Do this I will get bonus I want to do this job Negative Do this or I’ll be fired I must do this, I have no choice Engaged employees must have positive mind & motivation 3
  4. 4. Drivers Management & leadership Others Work life balance Compensation & benefit Engagement drivers Learning & career development Organizational culture 4
  5. 5. Continuous improvement leadership Check NOKIA Act Do Training & development Plan There is no perfect Employee Engagement, only improved Employee Engagement
  6. 6. Commitment and its outcome Discretionary Rational Commitment •Execute •Edge •Reaching out •Quality of development/learning •Security of job, finance, etc., •Professional working environment •Etc., 1. 2. 3. 4. Day to day work Team Direct manager Organization Intent to stay Emotional Commitment •Energy •Energize •Structure •Systems •Skills •Staff •Others 6
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