O slideshow foi denunciado.
Utilizamos seu perfil e dados de atividades no LinkedIn para personalizar e exibir anúncios mais relevantes. Altere suas preferências de anúncios quando desejar.
Focus	on	Integration:	
Connecting	Learning	to	
the	Right	Systems
David	Wentworth
Principal	Learning	Analyst,	
Brandon	Hall...
Thank	You	To	Our	Sponsor!
©	Brandon	Hall	Group	2017 2
HCM	Research	and	Advisory	Firm
©	Brandon	Hall	Group	2017 3
FOUNDED	IN	1993
Community	of	300,000+
10,000	Global	Clients
Lea...
How	We	Help	You
©	Brandon	Hall	Group	2017 4
MEMBERSHIP
STRATEGIC
CONSULTING
EXCELLENCE
AWARDS
PROFESSIONAL	
DEVELOPMENT
Le...
Open	Surveys
We	invite	your	to	participate	in	our	surveys.
• For	a	complete	list	of	surveys	that	you	can	take,	
please	vis...
How	To	Ask	Questions
©	Brandon	Hall	Group	2017 6
• Submit	your	questions
or	comments about	the	
discussion	to	our	
present...
Agenda
7
Learning’s	connections
The	importance	of	integration
Integration	challenges
Considerations
Corporate	example
©	Br...
POLL	QUESTION
How	many	systems	are	currently	
integrated	with	your	Learning	
Platform?
1. None
2. 1-2
3. 3-5
4. 5-10
5. Mo...
Integration	Models
©	Brandon	Hall	Group	2017 9
Integration
Talent
Talent	Management	Framework
©	Brandon	Hall	Group	2017 11
Recruitment/
Selection
Performance	
Management
Succession
Planning
Compensation/
Rewards
LEARNING
Recognition/
incentives
...
It’s	not	just	about	talent
©	Brandon	Hall	Group	2017 13
LMS
Finance
Communications
Marketing
ERP
Intranet
CRM
TM
HRIS
Security
Security
Rules
Field	Names
Security
Rules
Field	Nam...
Importance	of	Integration
Provider	Services
30.2%
29.1%
34.3%
36.3%
43.8%
43.0%
54.9%
46.5%
43.4%
52.3%
6.4%
8.7%
8.1%
10....
Importance	of	Integration
Systems
18.4%
23.2%
33.1%
33.1%
29.4%
32.1%
29.1%
36.5%
33.5%
42.1%
39.6%
31.4%
42.0%
47.5%
7.9%...
Current	Levels	of	Integration
3.0%
5.1%
5.1%
7.1%
13.1%
13.1%
14.1%
14.1%
15.2%
21.2%
21.2%
28.3%
29.3%
37.4%
0% 5% 10% 15...
Satisfaction	with	Integration
©	Brandon	Hall	Group	2017 18
Satisfaction
2.67
Reasons	to	Switch LMS
1 Poor support from ven...
What	Do	Companies	Want?
22.0%
44.0%
34.1%
Best	of	breed/point	
solutions	from	multiple	
vendors
A	suite	of	integrated	
mod...
Considerations
©	Brandon	Hall	Group	2017 20
Customizations
Many	times,	integrations	involve	customization.
• Be	100%	sure	of	the	need	for	customization
• Try	hold	off...
POLL	QUESTION
How	familiar	are	you	with	APIs?
1. Not	at	all
2. I	know	what	it	stands	for
3. Familiar	with	how	they	work
4....
APIs	Are	Your	Friends
Application	Programming	Interface (API)	is	a	set	
of definitions,	protocols,	and	tools	that	allow	
c...
System	Integration
Key	Practices
1. Identify	current	and	future	system	integration	requirements.
2. Define	what	needs	to	b...
Integration	Example
CERN,	the	European	Organization	for	Nuclear	
Research
• Needed	an	LMS	that	could	integrate	into	existi...
Questions?
Thank	you	for	
joining	us	today!
If	you	have	any	additional	questions,	please	email	us	at		
success@brandonhall.com.
Learn	More	About	Us
Products	and	services	that	we	offer
©	Brandon	Hall	Group	2017 28
How	We	Help	You
©	Brandon	Hall	Group	2017 29
MEMBERSHIP
STRATEGIC
CONSULTING
EXCELLENCE
AWARDS
PROFESSIONAL	
DEVELOPMENT
L...
We	Do	This	Through…
Research	and	Analysis that	Define	New	HCM	
Standards
Success	Stories from	Global	Organizations	that	Sh...
Membership	Offers	Tailored	
Support
RESEARCH	ACCESS	&	EVENTS
• Reports	
• Case	Studies,	Frameworks	&	Tools
• DataNow®	&	To...
Strategic	Consulting	Offers	
Expert	Solution	Development
BENCHMARKING
• Competitive/Comparative
• Maturity	Model
• Custom	...
Why	Brandon	Hall	Group
©	Brandon	Hall	Group	2017 33
1
2
3
4
5
We	offer	flexible,	high-value	memberships	that	offer	
everyt...
Research	Calendar
34
LEARNING	AND	DEVELOPMENT
TALENT	MANAGEMENT
©	Brandon	Hall	Group	2017
Research	Calendar
35
TALENT	ACQUISITION
WORKFORCE	MANAGEMENT/HR
©	Brandon	Hall	Group	2017
What	Our	Clients	Have	to	Say
Brandon	Hall	Group’s	Excellence	Awards	allows	you	
to	take	a	deeper	dive	and	evaluate	the	pro...
What	Our	Clients	Have	to	Say
I	describe	the	attention	and	that	customer	service	
that	I’ve	experienced	as	being	excellent....
HCMx	Radio
©	Brandon	Hall	Group	2017 38
THE	ONLY	PODCAST	IN	THE	HCM	ARENA	THAT	WEAVES	CURRENT	MARKET	
RESEARCH,	HR	TECHNOL...
Próximos SlideShares
Carregando em…5
×

Connecting Learning to the Right Systems Webinar

244 visualizações

Publicada em

How do we know which systems are the right ones to integrate with learning and talent management? David Wentworth, Senior Analyst at Brandon Hall Group, and Michelle Sullivan, Marketing Director at NetDimensions, discuss trends and best practices in integrating Talent Management solutions.

Publicada em: Tecnologia
  • Seja o primeiro a comentar

  • Seja a primeira pessoa a gostar disto

Connecting Learning to the Right Systems Webinar

  1. 1. Focus on Integration: Connecting Learning to the Right Systems David Wentworth Principal Learning Analyst, Brandon Hall Group Michelle Sullivan Marketing Director NetDimensions Sponsored By:
  2. 2. Thank You To Our Sponsor! © Brandon Hall Group 2017 2
  3. 3. HCM Research and Advisory Firm © Brandon Hall Group 2017 3 FOUNDED IN 1993 Community of 300,000+ 10,000 Global Clients Leading Independent HCM Research & Analyst Firm Publishing 2+ Pieces of Research Each Day Sample of Our Clients
  4. 4. How We Help You © Brandon Hall Group 2017 4 MEMBERSHIP STRATEGIC CONSULTING EXCELLENCE AWARDS PROFESSIONAL DEVELOPMENT Learning & Development Talent Management Leadership Development Talent Acquisition Workforce Management
  5. 5. Open Surveys We invite your to participate in our surveys. • For a complete list of surveys that you can take, please visit our survey page here. • If you would like to join a panel of survey takers, please contact us at success@brandonhall.com © Brandon Hall Group 2017 5
  6. 6. How To Ask Questions © Brandon Hall Group 2017 6 • Submit your questions or comments about the discussion to our presenters using the Questions tab on your control panel. • Presentation slides and giveaways can be found in the Handouts tab on your control panel. Recording & Slides will also be sent out after the webinar.
  7. 7. Agenda 7 Learning’s connections The importance of integration Integration challenges Considerations Corporate example © Brandon Hall Group 2017
  8. 8. POLL QUESTION How many systems are currently integrated with your Learning Platform? 1. None 2. 1-2 3. 3-5 4. 5-10 5. More than 10 © Brandon Hall Group 2017 8
  9. 9. Integration Models © Brandon Hall Group 2017 9
  10. 10. Integration Talent
  11. 11. Talent Management Framework © Brandon Hall Group 2017 11
  12. 12. Recruitment/ Selection Performance Management Succession Planning Compensation/ Rewards LEARNING Recognition/ incentives Course completions Development opportunities Certifications/ Competency levels On-boarding New learners Gaps in bench strength Skill/competency gaps Learning at the Center
  13. 13. It’s not just about talent © Brandon Hall Group 2017 13
  14. 14. LMS Finance Communications Marketing ERP Intranet CRM TM HRIS Security Security Rules Field Names Security Rules Field Names Profiles Security Rules Field Names Profiles LOGIN Content Content
  15. 15. Importance of Integration Provider Services 30.2% 29.1% 34.3% 36.3% 43.8% 43.0% 54.9% 46.5% 43.4% 52.3% 6.4% 8.7% 8.1% 10.5% 14.2% 22.1% 18.3% 30.2% 39.9% 33.0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% Change Management Services Industry Coverage Consulting Services Analytics Consulting Cloud Services Implementation Services User Training Integration Capabilities Intuitive User-Centric Interface Reporting and Dashboards Essential Critical © Brandon Hall Group 2017 15
  16. 16. Importance of Integration Systems 18.4% 23.2% 33.1% 33.1% 29.4% 32.1% 29.1% 36.5% 33.5% 42.1% 39.6% 31.4% 42.0% 47.5% 7.9% 6.5% 13.4% 13.9% 19.0% 16.7% 27.2% 20.1% 25.2% 20.8% 25.2% 35.8% 26.8% 35.6% 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% e-Commerce MOOC Gaming/simulations ERP Learning Record Store (LRS) Authoring tools HRIS LCMS Compliance platform Workforce management Video/Web conferencing Talent management Social/Collaboration Content management Important Critical © Brandon Hall Group 2017 16
  17. 17. Current Levels of Integration 3.0% 5.1% 5.1% 7.1% 13.1% 13.1% 14.1% 14.1% 15.2% 21.2% 21.2% 28.3% 29.3% 37.4% 0% 5% 10% 15% 20% 25% 30% 35% 40% MOOC Gaming/simulations e-Commerce LCMS Social/Collaboration Compliance platform ERP Learning Record Store (LRS) Video/Web conferencing Workforce management Authoring tools Talent management Content management HRIS © Brandon Hall Group 2017 17
  18. 18. Satisfaction with Integration © Brandon Hall Group 2017 18 Satisfaction 2.67 Reasons to Switch LMS 1 Poor support from vendor 2 Wish to move to Cloud 3 Platform lacks the social learning features 4 System is difficult to use 5 System appears outdated 6 Inability to integrate with other enterprise software Least Liked Aspects of LMS 1 Ease of use of the system 2 Ability to adapt to changing needs 3 Reporting features 4 Analytics features to measure ROI 5 Social learning features 6 Ability to integrate with other enterprise software
  19. 19. What Do Companies Want? 22.0% 44.0% 34.1% Best of breed/point solutions from multiple vendors A suite of integrated modules from a single vendor Not sure © Brandon Hall Group 2017 19
  20. 20. Considerations © Brandon Hall Group 2017 20
  21. 21. Customizations Many times, integrations involve customization. • Be 100% sure of the need for customization • Try hold off until most everything is in place • Customizations often do not work with upgrades/updates • Don’t get stuck! © Brandon Hall Group 2017 21
  22. 22. POLL QUESTION How familiar are you with APIs? 1. Not at all 2. I know what it stands for 3. Familiar with how they work 4. I use them in programming 5. I write my own © Brandon Hall Group 2017 22
  23. 23. APIs Are Your Friends Application Programming Interface (API) is a set of definitions, protocols, and tools that allow communication between various software components. © Brandon Hall Group 2017 23 API RESTful Representational State Transfer SOAP Simple Object Access Protocol RPC Remote Procedure Call
  24. 24. System Integration Key Practices 1. Identify current and future system integration requirements. 2. Define what needs to be shared between systems (now and future). 3. Define how often shared items need to be updated. 4. Define the value of each connection (business goal for each connection). 5. Prioritize each connection and begin defining requirements (APIs, scripts, middle-data-warehouses). 6. Map table to table (where is the data held in each system), theory first. 7. Understand your vendor’s experience integrating with each of these elements.
  25. 25. Integration Example CERN, the European Organization for Nuclear Research • Needed an LMS that could integrate into existing infrastructure o access control o financial administration o course registration o main HR system • NetDimensions’ LMS has a comprehensive set of APIs to interface with the key solutions © Brandon Hall Group 2017 25
  26. 26. Questions?
  27. 27. Thank you for joining us today! If you have any additional questions, please email us at success@brandonhall.com.
  28. 28. Learn More About Us Products and services that we offer © Brandon Hall Group 2017 28
  29. 29. How We Help You © Brandon Hall Group 2017 29 MEMBERSHIP STRATEGIC CONSULTING EXCELLENCE AWARDS PROFESSIONAL DEVELOPMENT Learning & Development Talent Management Leadership Development Talent Acquisition Workforce Management
  30. 30. We Do This Through… Research and Analysis that Define New HCM Standards Success Stories from Global Organizations that Show those Standards in Action Professional Development that Assesses Current State and Enables Innovation Flexible Services to Design and Implement Transformative Solutions Recognition that Validates the Transformation © Brandon Hall Group 2017 30
  31. 31. Membership Offers Tailored Support RESEARCH ACCESS & EVENTS • Reports • Case Studies, Frameworks & Tools • DataNow® & TotalTech® • Webinars and Research Spotlights • Annual HCM Conference ADVISORY SUPPORT • Ask the Expert • 1 on 1 Consultations • Research Briefings • Benchmarking CLIENT SUCCESS PLAN • Your Priorities • Executive Sponsor • Client Associate • Monthly Meetings © Brandon Hall Group 2017 31 To learn more about becoming a member or to sign up for a free trial, please email us at success@brandonhall.com
  32. 32. Strategic Consulting Offers Expert Solution Development BENCHMARKING • Competitive/Comparative • Maturity Model • Custom Research STRATEGY • Business Case • Planning • Organization & Governance TECHNOLOGY SELECTION • Vendor Selection • Architecture Design • Systems Evaluation DEVELOPMENT & INTEGRATION • Program Design • Assessment • Survey • Process Integration © Brandon Hall Group 2017 32 To learn more about consulting, please email us at success@brandonhall.com
  33. 33. Why Brandon Hall Group © Brandon Hall Group 2017 33 1 2 3 4 5 We offer flexible, high-value memberships that offer everything you need at a cost you can afford. Our research is better – more targeted, easily digestible, focused on business results, predictive, prescriptive. Our solutions gets better results – research-driven, focused on the business, simple, targeted, flexible approach. Our case studies are unique for their diversity and focus on business results. Our professional development is practical, tailored to your needs, and equips you to take action.
  34. 34. Research Calendar 34 LEARNING AND DEVELOPMENT TALENT MANAGEMENT © Brandon Hall Group 2017
  35. 35. Research Calendar 35 TALENT ACQUISITION WORKFORCE MANAGEMENT/HR © Brandon Hall Group 2017
  36. 36. What Our Clients Have to Say Brandon Hall Group’s Excellence Awards allows you to take a deeper dive and evaluate the programs that you’ve created at a level that you might not have the opportunity to do… They have always been a cornerstone for me. - Katrina Williams, Director, Sales Capability CDW https://youtu.be/OgdA_tpM55U © Brandon Hall Group 2017 36
  37. 37. What Our Clients Have to Say I describe the attention and that customer service that I’ve experienced as being excellent. They are very attentive and wherever I need to be connected to whomever, they are there to help me. - Joanne Veech, Global Talent Leader PwC https://youtu.be/YkY-v8gfW5k © Brandon Hall Group 2017 37
  38. 38. HCMx Radio © Brandon Hall Group 2017 38 THE ONLY PODCAST IN THE HCM ARENA THAT WEAVES CURRENT MARKET RESEARCH, HR TECHNOLOGY AND INDUSTRY LEADERS INTO EACH EPISODE To catch up on the latest episodes, visit www.brandonhall.com/hcmxradio or subscribe on iTunes

×