Presentation from NRF 2019 Retail's Big Show and NRF Foundation Student Program
Christopher Baldwin, Chairman & CEO, BJ's Wholesale Club, Chairman, National Retail Federation
15. RETAIL IS RELEVANT
$2.6 trillion contribution to GDP
42 million American jobs
32% of Americans’ first jobs
16. … AND VIBRANT
4.5% Projected 2018 sales growth
2000 Net store openings in 2018
90% Of shopping in stores
17. MULTICHANNEL IS THE NEW NORMAL
Over Thanksgiving 2018 …
40% increase in
consumers shopping
online and in-store
They spent $100 more than
single-channel shoppers
90% of shoppers under 35
used mobile devices to
make decisions
18. 1970 1980
AND WE HAVE MORE TO OFFER SHOPPERS …
VALUE CONVENIENCE
Price transparency
More value options
Incredible choices
Personalized for me
Where I want it
When I want it
19. WHICH CREATES ENORMOUS OPPORTUNITIES
Reimagining a huge industry
Making shopper experience
better than ever
Creating more ways to
research and buy
… in ways that were
unimaginable a few years ago
21. QUANTITATIVE
SKILLS
HOW CAN YOU SUCCEED IN RETAIL?
STRATEGIC
AGILITY
DIGITAL
FLUENCY
WATCHES VS.
CALENDARS
1 2 3 4
Never underestimate your ability to drive change