This project goal was about the necessary techniques to conduct relevant and useful research of a novel domain in context. Forsyth Park (Savannah, GA) was chosen as the case study. The results were to gain knowledge and expertise to contribute to the design process in user-centered products and systems in which users’ goals and task needs are given primary importance. The project covered observations, interviews, contextual inquiry and design, questionnaires, and the creation of new and novel research techniques.

1. Contextual Research
Fall 2012
Forsyth Park, Savannah, Ga

4. Scope, Plan, & field studies

8. User group

9. System map & Co-design

11. Affinity Diagram & Insights

13. Enrichment of the park
interactions is a inspiring
merit among all its
contrasted users.
Background
Opportunity
How might we ?
Supporting Data
Dog owners as one of the main
group of the users.
Observation result
During events you can barely find
any trash at the ground!
Observation result, Buddy walk festival
Design
Users look at Forsyth park as the heart of city and actively are
engaged in it. There are positive and multi- directed efforts to
enhance the park condition and interactions from overseers
to organizers and users. All in all, they are for creation of
social and cultural diversity for community who can feel
delighted at the park!
There is an opportunity for all these groups to work
together or share their thoughts in an official way, so the
results will be more tangible and practical.
1. Help the organizers of the events in set up and clean up
processes
2. Help the secure patrons of the park to preserve the nature
of the park and make their work easier
3. Facilitate the system of recycling of the park
4. Create a connection between event and class organizers to
better understand the communities needs and desires
5. Create some activity facilitations for dog owners
6. Make the park more accessible for sport activities for all
groups of users
We can design a specific set of objects
that are easy to set up and collect for
event organizers.
We can create a third party from
community members to improve the
current relationship and communication
between Forsyth Park teachers and
outside decision makers.
(Selected for design based on design
matrix)
With special environmental
educational programs like constant
posters or workshops we could
educate the people about the
nature of the park, its current
struggles, and its history. Also, in this
way we could indirectly help the park
protectors.
There is not any recycling trash can at
the park and maybe that is a reason
that the trash cans are barely being
used except the big events.
How might we & opportunity map

14. Synthesis

17. Design concept, persona, & scenario