3. Interacting withInteracting with
Community MembersCommunity Members
• Addressing the disease and the person
o A person is more than their disease (diabetic vs. having diabetes)
• Don’t blame, educate
o Assumptions vs. recommendations
o Ask questions
• Demonstrate your credibility
o Provide facts from established sources (CDC, ADA, AHA)
• Know at least 3 general facts
o State collaborations (Berkeley Public Health Department, Oakland
Children’s Hospital)
4. Elevator Pitch: Follow-UpElevator Pitch: Follow-Up
• Limit repetitions
• Be engaging, professional, and excited
• Use commonly-used words to get your message
across
• Don’t speak too fast
• Ask for any clarification questions
• PRACTICE!
5. Explaining Sugar DemosExplaining Sugar Demos
• Calculations
o We get the total amount of sugar and convert it into teaspoons
o 4 grams = 1 teaspoon
(Servings per container X Grams of Sugar) / 4
• Recommended amount of sugar? None!
• Alternatives?
o Water
o Exercise
o Preparing your own meals/ sharing meals when eating out
o MODERATION
10. The TalkerThe Talker
• Share information about what they know
about health/diabetes/nutrition and their
personal experiences.
• HOW TO ENGAGE:
o Ask about what they’re interested in
learning more about
o Ask if what resources they would like to
know about
11. The One that StaresThe One that Stares
• Stands from a distance looking at the table, but does not
communicate or ask initial questions
• HOW TO ENGAGE:
o Begin with friendly greeting
o Ask if they’re interested in learning about
diabetes/nutrition/health
o IF YES:
• Which of these [sugar demos] do you commonly use at
home?
• Is there anything in particular you would like to know
about diabetes/nutrition/health?
o Provide pamphlets/information that are relevant to your
conversation
12. The Freebie SeekerThe Freebie Seeker
• Comes up to the table and begins to grab every
pamphlet and hand-out available, but does not
stop to ask questions.
• HOW TO ENGAGE:
o Begin with friendly greeting and ask if they have
any questions about the information they just
obtained.
o If it is a free object (e.g. pen, jump rope, etc.) we
try to hand those out as we talk to people about
what we do, unless there is some information
attached to it
13.
14. ScenarioScenario
• You are at a health fair hosted by the Berkeley
Department of Public Health and mother and her
child come to the DULCE table and look at the
table. How do you engage them in the materials
we have?
15. Making presentationsMaking presentations
• Look over slides before presenting
• Be informed about the topic
• Be aware of your audience
• Be engaging
• Don't forget to ask if there are any questions
• Take a deep breath
