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FIFTH	
  ANNUAL	
  
MEETING	
  
	
  
“Reflecting	
  on	
  
the	
  Middlebury	
  
Manifesto”	
  
	
  
5t h 	
  March	
  2016	
  
	
  
The	
  Arts	
  Block	
  
Greenfield,	
  MA	
  
	
  
AFTERNOON	
  
SESSIONS	
  
	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
NEIGHBORING	
  
FOOD	
  CO-­‐OP	
  
ASSOCIATION	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
AFTERNOON	
  SESSIONS	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
SPECIAL	
  THANKS	
  TO	
  OUR	
  SPONSORS	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
SPECIAL	
  THANKS	
  TO	
  OUR	
  SPONSORS	
  
1.  Celebrating	
  the	
  Next	
  100	
  
Years	
  of	
  Co-­‐operation	
  
2.  Sharing	
  Strategies	
  for	
  a	
  
Competitive	
  Marketplace	
  
3.  Meeting	
  with	
  Financiers:	
  
Making	
  Your	
  Pitch	
  
4.  Small	
  Food	
  Co-­‐ops:	
  
Common	
  Challenges	
  &	
  
Opportunities?	
  	
  
5.  Board	
  to	
  Board	
  
Networking	
  
6.  Healthy	
  Food	
  Access:	
  Food	
  
For	
  All	
  Structure	
  &	
  
Reaching	
  Your	
  Audience	
  
7.  Marketing	
  Menu	
  for	
  
Membership	
  Engagement	
  
8.  NFCA/Associated	
  Buyers	
  
Collaboration)	
  
9.  Preparing	
  for	
  GMO	
  
Labeling	
  
10.  Informal	
  Networking	
  
Table	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
TABLE	
  TOPICS	
  
 
	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
AFTERNOON	
  
WORKSHOPS	
  
Building	
  Alignment	
  
for	
  Success	
  
! 	
  Stay	
  in	
  this	
  Room	
  
	
  
Planning	
  Successful	
  
Capital	
  Campaigns	
  
! 	
  Top	
  Floor	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
AFTERNOON	
  WORKSHOPS	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
BUILDING	
  ALIGNMENT	
  
FOR	
  SUCCESS	
  
! Kari	
  Bradley,	
  Hunger	
  
Mountain	
  Co-­‐op,	
  
Moderator	
  
! Glenn	
  Lower,	
  General	
  
Manager,	
  Middlebury	
  
Natural	
  Foods	
  Co-­‐op	
  
! Terry	
  Bowling,	
  NCG	
  
Eastern	
  Corridor	
  
Development	
  Manager	
  
! Faye	
  Conte,	
  Board	
  of	
  
Directors,	
  Onion	
  River	
  
Co-­‐op/City	
  Market	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
OUR	
  PANEL	
  
Background	
  
	
  
Brett	
  Fairbairn	
  
University	
  of	
  Saskatchewan,	
  2003	
  
“Three	
  Strategic	
  Concepts	
  for	
  the	
  Guidance	
  of	
  
Cooperatives:	
  Linkage,	
  Transparency	
  and	
  
Cognition”	
  
	
  
http://coopfoodstore.coop	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
INTRODUCTION	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
DUALISM	
  VS.	
  SYNERGY	
  
IDEA FROM HUNGER MT.
MEMBER
ENGAGEMENT
GM@MIDDLEBURYCOOP.COM
Phase 1: spring 2014
Listen and Learn from the wisdom within our community
Phase 2: summer 2014
Collate and develop a long-range plan
Phase 3: fall 2014
Share plan with members … ask “Did we get it right?”
Provide the best quality products and
services, and contribute effectively to
a vibrant local community.
Explore expansion opportunities on
our current site.
Goal 1
Key Strategy
Improve access to healthy foods for
an increasing number of people.
Provide healthy foods at fair prices
and a variety of educational pathways
related to healthy living.
Goal 2
Key Strategy
Be fiscally and environmentally
sustainable.
Explore transitioning to patronage
dividends.
Goal 3
Key Strategy
Patronage Dividend System
Flexible … lower prices, new benefits,
ENDs, and share as dividends
Exciting … increase sense of ownership
Security … during lean years, post
expansion, huge tax savings
Member vote approves
amending the by-laws to
begin using a patronage
dividend system:
574 YES = 91%
57 NO = 9%
Competition is increasing =
new normal.
Hannafords
Trader Joe’s
Closed: Mountain Greens, Greg’s
Market
Coming soon: Ticonderoga Co-op
40 slides
Celebrating local producers
ALIGNMENT
MISALIGNMENT
LA MONTANITA FOOD CO-OP
WAREHOUSE RELOCATION
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
• Reasons to expand: financial sustainability &
community needs (Ends)
• Original Market Study (2012)
• Identified Burlington’s South End to meet financial
needs
• Identified Burlington’s Old North End and Winooski to
meet community needs
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
• Board Education
• What decisions will the Board make?
• What information is needed to make these decisions?
• Strategic Conversations
• Space to explore ideas, assumptions, questions
• Builds common vision
• But, don’t get stuck!
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
• Start the conversation early & come back to it often
• Be clear about decisions the Board makes
• Focus on appropriate Board education
• Make time for strategic conversations
• Bring new Board members up to speed & make room
for questions & new perspective
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
• Think big and long term
• Be nimble and patient
• Be mindful of transitions in leadership and
directors
• Develop a vision!
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
QUESTIONS	
  &	
  FEEDBACK	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
ELECTIONS	
  &	
  APPRECIATIONS	
  
Glenn	
  Lower,	
  General	
  
Manager,	
  Middlebury	
  
Natural	
  Foods	
  Co-­‐op	
  
! Elections	
  Results	
  
! Thanks	
  to	
  our	
  
Candidates	
  
! Special	
  Thanks!	
  	
  
! Ed	
  King,	
  General	
  
Manager	
  Littleton	
  
Food	
  Co-­‐op	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
NEIGHBORING	
  CO-­‐OPERATOR	
  2015	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
NEIGHBORING	
  CO-­‐OPERATOR	
  2016	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
In recognition of and in gratitude for special contributions
to the advancement of our vision and of the wider
Co-operative Movement in our region,
The Neighboring Food Co-op Association
hereby presents
Terry Appleby
with the 2016 Neighboring Co-operator Award
____________________________
Kari Bradley, President
____________________________
Erbin Crowell, Executive Director
Co-operatives are based on the values of self-help, self-responsibility, democracy, equality, equity and solidarity.
In the tradition of their founders, co-operative members believe in the ethical values of honesty, openness, social responsibility and caring for others.
5th
March 2016
Date
_______________
! Judy	
  Ziewacz,	
  NCBA	
  
CLUSA	
  
! Our	
  Facilitators	
  &	
  
Presenters	
  
! Our	
  Staff	
  &	
  Board	
  of	
  
Directors	
  
! Franklin	
  Community	
  
Co-­‐op	
  
! The	
  Arts	
  Block	
  
! Our	
  Attendees,	
  Guests	
  
and	
  Sponsors	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
SPECIAL	
  THANKS	
  
NFCA	
  Northeast	
  
Start	
  Up	
  Gathering	
  
! May	
  7,	
  Keene,	
  NH	
  
CCMA	
  2016	
  
! June	
  9-­‐11,	
  
Amherst,	
  MA	
  
HR	
  Training	
  
! Sept.	
  13,	
  
Montpelier,	
  VT	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
2016	
  SAVE	
  THE	
  DATES!	
  	
  
! Please	
  fill	
  out	
  a	
  
meeting	
  
evaluation	
  form	
  
NOW	
  to	
  be	
  
entered	
  in	
  our	
  
raffle	
  
! Drop	
  nametags	
  at	
  
registration	
  desk	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
EVALUATIONS	
  &	
  RAFFLE	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  
PLEASE	
  JOIN	
  US	
  	
  
FOR	
  CO-­‐OP	
  HAPPY	
  HOUR!	
  
PLEASE	
  JOIN	
  US	
  	
  
FOR	
  CO-­‐OP	
  HAPPY	
  HOUR!	
  
NFCA	
  Fifth	
  Annual	
  Meeting	
  2016	
  

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NFCA Fifth Annual Meeting Afternoon Presentation, March 5, 2016

  • 1.   FIFTH  ANNUAL   MEETING     “Reflecting  on   the  Middlebury   Manifesto”     5t h  March  2016     The  Arts  Block   Greenfield,  MA     AFTERNOON   SESSIONS     NFCA  Fifth  Annual  Meeting  2016   NEIGHBORING   FOOD  CO-­‐OP   ASSOCIATION  
  • 2. NFCA  Fifth  Annual  Meeting  2016   AFTERNOON  SESSIONS  
  • 3. NFCA  Fifth  Annual  Meeting  2016   SPECIAL  THANKS  TO  OUR  SPONSORS  
  • 4. NFCA  Fifth  Annual  Meeting  2016   SPECIAL  THANKS  TO  OUR  SPONSORS  
  • 5. 1.  Celebrating  the  Next  100   Years  of  Co-­‐operation   2.  Sharing  Strategies  for  a   Competitive  Marketplace   3.  Meeting  with  Financiers:   Making  Your  Pitch   4.  Small  Food  Co-­‐ops:   Common  Challenges  &   Opportunities?     5.  Board  to  Board   Networking   6.  Healthy  Food  Access:  Food   For  All  Structure  &   Reaching  Your  Audience   7.  Marketing  Menu  for   Membership  Engagement   8.  NFCA/Associated  Buyers   Collaboration)   9.  Preparing  for  GMO   Labeling   10.  Informal  Networking   Table   NFCA  Fifth  Annual  Meeting  2016   TABLE  TOPICS  
  • 6.     NFCA  Fifth  Annual  Meeting  2016   AFTERNOON   WORKSHOPS  
  • 7. Building  Alignment   for  Success   !   Stay  in  this  Room     Planning  Successful   Capital  Campaigns   !   Top  Floor   NFCA  Fifth  Annual  Meeting  2016   AFTERNOON  WORKSHOPS  
  • 8. NFCA  Fifth  Annual  Meeting  2016   BUILDING  ALIGNMENT   FOR  SUCCESS  
  • 9. ! Kari  Bradley,  Hunger   Mountain  Co-­‐op,   Moderator   ! Glenn  Lower,  General   Manager,  Middlebury   Natural  Foods  Co-­‐op   ! Terry  Bowling,  NCG   Eastern  Corridor   Development  Manager   ! Faye  Conte,  Board  of   Directors,  Onion  River   Co-­‐op/City  Market   NFCA  Fifth  Annual  Meeting  2016   OUR  PANEL  
  • 10. Background     Brett  Fairbairn   University  of  Saskatchewan,  2003   “Three  Strategic  Concepts  for  the  Guidance  of   Cooperatives:  Linkage,  Transparency  and   Cognition”     http://coopfoodstore.coop   NFCA  Fifth  Annual  Meeting  2016   INTRODUCTION  
  • 11. NFCA  Fifth  Annual  Meeting  2016   DUALISM  VS.  SYNERGY  
  • 12.
  • 13. IDEA FROM HUNGER MT. MEMBER ENGAGEMENT GM@MIDDLEBURYCOOP.COM
  • 14. Phase 1: spring 2014 Listen and Learn from the wisdom within our community Phase 2: summer 2014 Collate and develop a long-range plan Phase 3: fall 2014 Share plan with members … ask “Did we get it right?”
  • 15. Provide the best quality products and services, and contribute effectively to a vibrant local community. Explore expansion opportunities on our current site. Goal 1 Key Strategy
  • 16.
  • 17. Improve access to healthy foods for an increasing number of people. Provide healthy foods at fair prices and a variety of educational pathways related to healthy living. Goal 2 Key Strategy
  • 18. Be fiscally and environmentally sustainable. Explore transitioning to patronage dividends. Goal 3 Key Strategy
  • 19. Patronage Dividend System Flexible … lower prices, new benefits, ENDs, and share as dividends Exciting … increase sense of ownership Security … during lean years, post expansion, huge tax savings
  • 20.
  • 21. Member vote approves amending the by-laws to begin using a patronage dividend system: 574 YES = 91% 57 NO = 9%
  • 22. Competition is increasing = new normal. Hannafords Trader Joe’s Closed: Mountain Greens, Greg’s Market Coming soon: Ticonderoga Co-op
  • 25.
  • 26.
  • 28.
  • 29.
  • 30. LA MONTANITA FOOD CO-OP WAREHOUSE RELOCATION
  • 31.
  • 32.
  • 33. NFCA  Fifth  Annual  Meeting  2016  
  • 34. NFCA  Fifth  Annual  Meeting  2016   • Reasons to expand: financial sustainability & community needs (Ends) • Original Market Study (2012) • Identified Burlington’s South End to meet financial needs • Identified Burlington’s Old North End and Winooski to meet community needs
  • 35. NFCA  Fifth  Annual  Meeting  2016   • Board Education • What decisions will the Board make? • What information is needed to make these decisions? • Strategic Conversations • Space to explore ideas, assumptions, questions • Builds common vision • But, don’t get stuck!
  • 36. NFCA  Fifth  Annual  Meeting  2016   • Start the conversation early & come back to it often • Be clear about decisions the Board makes • Focus on appropriate Board education • Make time for strategic conversations • Bring new Board members up to speed & make room for questions & new perspective
  • 37. NFCA  Fifth  Annual  Meeting  2016   • Think big and long term • Be nimble and patient • Be mindful of transitions in leadership and directors • Develop a vision!
  • 38. NFCA  Fifth  Annual  Meeting  2016  
  • 39. NFCA  Fifth  Annual  Meeting  2016   QUESTIONS  &  FEEDBACK  
  • 40. NFCA  Fifth  Annual  Meeting  2016   ELECTIONS  &  APPRECIATIONS   Glenn  Lower,  General   Manager,  Middlebury   Natural  Foods  Co-­‐op   ! Elections  Results   ! Thanks  to  our   Candidates   ! Special  Thanks!     ! Ed  King,  General   Manager  Littleton   Food  Co-­‐op  
  • 41. NFCA  Fifth  Annual  Meeting  2016   NEIGHBORING  CO-­‐OPERATOR  2015  
  • 42. NFCA  Fifth  Annual  Meeting  2016   NEIGHBORING  CO-­‐OPERATOR  2016  
  • 43. NFCA  Fifth  Annual  Meeting  2016   In recognition of and in gratitude for special contributions to the advancement of our vision and of the wider Co-operative Movement in our region, The Neighboring Food Co-op Association hereby presents Terry Appleby with the 2016 Neighboring Co-operator Award ____________________________ Kari Bradley, President ____________________________ Erbin Crowell, Executive Director Co-operatives are based on the values of self-help, self-responsibility, democracy, equality, equity and solidarity. In the tradition of their founders, co-operative members believe in the ethical values of honesty, openness, social responsibility and caring for others. 5th March 2016 Date _______________
  • 44. ! Judy  Ziewacz,  NCBA   CLUSA   ! Our  Facilitators  &   Presenters   ! Our  Staff  &  Board  of   Directors   ! Franklin  Community   Co-­‐op   ! The  Arts  Block   ! Our  Attendees,  Guests   and  Sponsors   NFCA  Fifth  Annual  Meeting  2016   SPECIAL  THANKS  
  • 45. NFCA  Northeast   Start  Up  Gathering   ! May  7,  Keene,  NH   CCMA  2016   ! June  9-­‐11,   Amherst,  MA   HR  Training   ! Sept.  13,   Montpelier,  VT   NFCA  Fifth  Annual  Meeting  2016   2016  SAVE  THE  DATES!    
  • 46. ! Please  fill  out  a   meeting   evaluation  form   NOW  to  be   entered  in  our   raffle   ! Drop  nametags  at   registration  desk   NFCA  Fifth  Annual  Meeting  2016   EVALUATIONS  &  RAFFLE  
  • 47. NFCA  Fifth  Annual  Meeting  2016   PLEASE  JOIN  US     FOR  CO-­‐OP  HAPPY  HOUR!  
  • 48. PLEASE  JOIN  US     FOR  CO-­‐OP  HAPPY  HOUR!   NFCA  Fifth  Annual  Meeting  2016