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NEXT STEPS IN SOCIAL MEDIA
                      Dr Paul Coulton




Sunday, 22 May 2011
WTF IS SOCIAL MEDIA?
                            Dr Paul Coulton




Sunday, 22 May 2011
POP QUIZ   Relentless
                                 Software



Sunday, 22 May 2011
Q1. What has lasted
               450,000 years?




                            POP QUIZ   Relentless
                                       Software



Sunday, 22 May 2011
A1. Total player time on
         XboxWhat has lasted
          Q1. live since launch
        (man appeared 150,000
            450,000 years?
              years ago)




                          POP QUIZ   Relentless
                                     Software



Sunday, 22 May 2011
A1. Total player time on
         XboxWhat has lasted
          Q1. live since launch
           Q2. Third biggest
        (man appeared 150,000
        population in years?
            450,000 the world?
              years ago)




                          POP QUIZ   Relentless
                                     Software



Sunday, 22 May 2011
A1. Total player time on
         XboxWhat has lasted
          Q1. live since launch
           Q2. Third biggest
             A2. Facebook
        (man appeared 150,000
        population in years?
            450,000 the world?
              years ago)




                          POP QUIZ   Relentless
                                     Software



Sunday, 22 May 2011
A1. Total player time on
         XboxWhat has lasted
          Q1. live since launch
           Q2. Third biggest
         Q3.A2. Facebook
             4064 per second
        (man appeared 150,000
        population in years?
            450,000 the world?
              years ago)




                          POP QUIZ   Relentless
                                     Software



Sunday, 22 May 2011
A1. Total player time on
        A3. Highest recorded
      tweets What has lasted
        Xbox per second during
         Q1. live since launch
          Q2. Third biggest
        Q3.A2. Facebook
            4064 per second
       (man appeared2011.
          superbowl 150,000
       population in years?
           450,000 the world?
             years ago)




                        POP QUIZ   Relentless
                                   Software



Sunday, 22 May 2011
A1. Total player time on
        A3. Highest recorded
      tweets What has lasted
        Xbox2 Third biggest
         Q1. per second during
         Q4. live since launch
          Q2. Billion per day
        Q3.A2. Facebook
            4064 per second
       (man appeared2011.
          superbowl 150,000
       population in years?
           450,000 the world?
             years ago)




                        POP QUIZ   Relentless
                                   Software



Sunday, 22 May 2011
A4. Number of You Tube
       A1. Total player time on
        A3. Highest recorded
      tweets What has lasted
        Xbox2 Third biggest
         Q1. per second during
         Q4. live since launch
          Q2. watches day
               Billion per
        Q3.A2. Facebook
             4064 per second
       population in years? )
       (man appeared2011.
           (95% are catsworld?
           superbowl 150,000
            450,000 the :)
              years ago)




                        POP QUIZ   Relentless
                                   Software



Sunday, 22 May 2011
A4. Number of You Tube
       A1. Total player time on
        A3. Highest recorded
       Q5. 105,878 years spent
      tweets What has lasted
        Xbox2 Third biggest
         Q1. per second during
         Q4. live since launch
          Q2. watches day
               Billion per
        Q3.A2. Facebook
             4064what?
              on per second
       population in years? )
       (man appeared2011.
           (95% are catsworld?
           superbowl 150,000
            450,000 the :)
              years ago)




                        POP QUIZ   Relentless
                                   Software



Sunday, 22 May 2011
A5. Total manof You spent
      A4. Number years Tube
      A1. Total player time on
       A3. Highest recorded
      Q5. 105,878 years spent
     tweets What has lasted
       Xbox2 Third biggest
        Q1. per farming on
        Q4. live second during
         virtual since launch
         Q2. watches day
              Billion per
       Q3.A2. Facebook
            4064what?
              on per second
      population in years? )!)
      (man appeared2011.
         Facebook catsworld?
          (95% are (so far
          superbowl 150,000
           450,000 the :)
             years ago)




                       POP QUIZ   Relentless
                                  Software



Sunday, 22 May 2011
USA

       Japan

       Spain

         Italy

       Brazil                                                  Orkut
Switzerland

   Australia

  Germany

    France

          UK

                 50     55   60   65   70   75   80     85          90


                      SOCIAL MEDIA USE 2010
                                                      Inside View

Sunday, 22 May 2011
AdAge Digital

                                13
                                     48
          None
                            6
          Facebook      7
          Twitter
          My Space     11
          LinkedIn
          Foursquare
          Gowalla
          Other         17

                                18   41



               COMMUNICATION FROM
                   MARKETERS
Sunday, 22 May 2011
SOCIAL CAPITAL                       Fresh Networks


                 The resources accumulated through the relationships
                                   among people.
Sunday, 22 May 2011
Maslow’s Hierarchy of Needs



                      SOCIAL CAPITAL
Sunday, 22 May 2011
BRIDGING AND BONDING
Sunday, 22 May 2011
Linked to what is often termed "weak ties," which
   are loose connections between individuals who
        may provide useful information or new
    perspectives for one another but typically not
                  emotional support



             BRIDGING AND BONDING
Sunday, 22 May 2011
Linked to what is often termed "weak ties," which
   are loose connections between individuals who      bonding social capital is found between individuals
        may provide useful information or new         in tightly-knit, emotionally close relationships, such
    perspectives for one another but typically not                 as family and close friends.
                  emotional support



             BRIDGING AND BONDING
Sunday, 22 May 2011
GROOMING AND GOSSIP
         Dunbar speculated that as much as 42% of the group's time
              would have to be devoted to social grooming.
Sunday, 22 May 2011
GROOMING AND GOSSIP
         Dunbar speculated that as much as 42% of the group's time
              would have to be devoted to social grooming.
Sunday, 22 May 2011
ITS ALL IN OUR MEMES
Sunday, 22 May 2011
ITS ALL IN OUR MEMES
Sunday, 22 May 2011
ITS ALL IN OUR MEMES
Sunday, 22 May 2011
SOCIAL GRAPH
AYBABTU Zero Wing

Sunday, 22 May 2011
SOCIAL GRAPH
AYBABTU Zero Wing

Sunday, 22 May 2011
All your
                       social graph are belong
                                to me




                      SOCIAL GRAPH
AYBABTU Zero Wing

Sunday, 22 May 2011
Diving
                                           Friends
                      Lancaster
                       Friends




                      Colleagues/       Family
                       Students


                         REAL SOCIAL GRAPH
Sunday, 22 May 2011
ONLINE SOCIAL GRAPH
Sunday, 22 May 2011
Weak Ties


                                                     Diving
                                                     Friends
                      Lancaster     Strong Ties
                       Friends




                      Colleagues/                 Family
                       Students



          GRANULAR SOCIAL GRAPH
Sunday, 22 May 2011
Temporay Ties
          Matt Adams
                                     Weak Ties


                                                       Diving
                                                       Friends
                      Lancaster      Strong Ties
                       Friends




                      Colleagues/                   Family
                       Students



                             TEMPORARY TIES
Sunday, 22 May 2011
many to many
                               one to many




    Matt Adams
                                                           few to many


                                 one to few




                         one to one
                                              few to few




                      COMMUNICATING
                        DIFFERENTLY
Sunday, 22 May 2011
many to many
                               one to many




    Matt Adams
                                                           few to many


                                 one to few




                         one to one
                                              few to few




                      COMMUNICATING
                        DIFFERENTLY
Sunday, 22 May 2011
Are My Decisions           Being Made Over Here?




                      MAKING DECISIONS
Sunday, 22 May 2011
Are My Decisions           Being Made Over Here?




                      MAKING DECISIONS
Sunday, 22 May 2011
MYTHICAL INFLUENCER
Sunday, 22 May 2011
Influential?




                          Influenceable?

                      MYTHICAL INFLUENCER
Sunday, 22 May 2011
What we think hubs work like   What they actually work like


                         SOCIAL HUBS
Sunday, 22 May 2011
Weak Ties


                                                     Diving
                                                     Friends
                      Lancaster     Strong Ties
                       Friends




                      Colleagues/                 Family
                       Students


Sunday, 22 May 2011
DOES MY BUM LOOK BIG IN
                  THIS?
Sunday, 22 May 2011
All your social graph
                        are belong to me




         DOES MY BUM LOOK BIG IN
                  THIS?
Sunday, 22 May 2011
All your social graph
                        are belong to me




         DOES MY BUM LOOK BIG IN
                  THIS?
Sunday, 22 May 2011
h     The Status
              The Purcha
                         se     The Query                 Grap                          The Check-
                                                                                                    In
                                               The Social
                                                                       Update




                                                                            Doin   g.
                                                          .        What I'm
                                           t     Who I Am                                            .
               What I Bu
                        y
                               W hat I Wan                 w          Whats's           Where I Am
                                                 Who I Kno
                                                                      Happening



                Amazon.          Google.         FaceBook.                              Foursquare
                                                                      Twitter.
                 EBay.            Yahoo.         MySpace.                                 Gowalla
                                                                      Facebook
                      Nectar        Bing            Google                                 Places




                       WHAT DO WE REVEAL?
Sunday, 22 May 2011
Matt McKeon




               http://mattmckeon.com/facebook-privacy/
                WHAT HAPPENED TO MY
                      PRIVACY?
Sunday, 22 May 2011
The
                                      Oatmeal


                      WHO OWNS YOUR
                        TWITTER ID?
Sunday, 22 May 2011
We
         reserve the right at
        all times (but will not
        have an obligation) to
    remove or refuse to distribute
     any Content on the Services
      and to terminate users or
               reclaim
             usernames.




                                       The
                                      Oatmeal


                      WHO OWNS YOUR
                        TWITTER ID?
Sunday, 22 May 2011
Heavy Contributors
                            1%


       Will Hill             9%
                        Intermittent
                        Contributors




                           90%
                          Lurkers




                                                         Sabine DuFaux
                      90-9-1 Rule

         PARTICIPATION INEQUALITY
Sunday, 22 May 2011
danah boyd
                      INVISIBLE AUDIENCE
Sunday, 22 May 2011
Social Gold



                          TIME IS MONEY
Sunday, 22 May 2011
GAMIFICATION ?
Sunday, 22 May 2011
Use of game
                                     mechanics to
                                      encourage
                                   engagement in an
                                      activity that
                                  otherwise might be
                                  considered a chore
                                       or boring




                      GAMIFICATION ?
Sunday, 22 May 2011
Use of game
                        Encouraging certain
                                                 mechanics to
                          user behaviour
                                                  encourage
                         using Games as a
                                               engagement in an
                               Lens
                                                  activity that
                                              otherwise might be
                                              considered a chore
                                                   or boring




                      GAMIFICATION ?
Sunday, 22 May 2011
Self
                       Reward   Status   Achievements                Competition   Altruism
                                                        Expression
                         EPIC
                                 WIN          WIN                        WIN
       Points
                         WIN




                                 EPIC
                                              WIN                        WIN
       Levels
                                 WIN




                                             EPIC
                         WIN     WIN                                     WIN
    Challenges
                                             WIN




       Virtual           WIN     WIN
                                                           EPIC
                                                           WIN
                                                                         WIN


       Goods
       Leader                    WIN          WIN
                                                                         EPIC
                                                                         WIN

       Boards
                                                                                     EPIC
                                 WIN          WIN                        WIN
       Gifting
                                                                                     WIN




                      GAMIFIERS HANDBOOK?
Sunday, 22 May 2011
SOCIAL ANALYTICS
Sunday, 22 May 2011
CAN WE PREDICT THE
                           FUTURE?
Sunday, 22 May 2011
TWEETING WITH THE TELLY
Sunday, 22 May 2011
                    ON
!"#$%&'()'*+%%,-'.%&'/&'




Sunday, 22 May 2011
                                                                     !"
                                                                          #!!"
                                                                                 $!!!"
                                                                                           $#!!"
                                                                                                   %!!!"
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                                                                                                                    &!!!"
                                                                                                                            &#!!"
                                                                                                                                    '!!!"




                                                          $(!!")*"


                                                          $(!!"+*"


                                                          $(!!")*"


                                                          $(!!"+*"


                                                          $(!!")*"


                                                          $(!!"+*"


                                                          $(!!")*"



                                        ,-./01234"5--6"
                                                          $(!!"+*"


                                                          $(!!")*"
                                        7/234"5--6"




                                                          $(!!"+*"


                                                          $(!!")*"


                                                          $(!!"+*"
                      TWEETS PER HOUR

                                                          $(!!")*"


                                                          $(!!"+*"
$!!"#

                                              ,!"#

                                              +!"#

                                              *!"#
              !"#$"%&'(")*+),-""&.)/"#)0#)




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                                              %,-$$-%!$!#   &!-$$-%!$!#       !$-$%-%!$!#      !%-$%-%!$!#      !&-$%-%!$!#    !'-$%-%!$!#   !(-$%-%!$!#

                                                                          ./01#   2314#     560#78109:;6#    23<#   =0>0993#




                                      SEMIFINAL WEEK TWEETS
Sunday, 22 May 2011
Sunday, 22 May 2011
$!!"#

                                                  ,!"#

                                                  +!"#
              !"#$"%&'(")*+),-""&.)/"#)01%2&")


                                                  *!"#

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                                                                                                                                                                                                                         %$-'!#

                                                                                                                                                                                                                                  %$-(!#
                                                                                             ./01#            2314#                560#78109:;6#         23<#            =0>0993#




       SEMIFINAL SATURDAY SHOW
Sunday, 22 May 2011
$!!"#
               “Some weird
         song choices for tonight's
                  ,!"#
        #XFactor but I'm liking them!
         Cher - LTWYL, 1D - Only
                  +!"#
                   Girl”
              !"#$"%&'(")*+),-""&.)/"#)01%2&")


                                                  *!"#

                                                  )!"#

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                                                                                    $#       %#        &#            '#       (#       )#                *#     +#         ,#        $!#        $$#       $%#
                                                  $!"#

                                                   !"#
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                                                                                                                                                       %!-'!#

                                                                                                                                                                %!-(!#

                                                                                                                                                                            %$-!!#

                                                                                                                                                                                       %$-$!#

                                                                                                                                                                                                      %$-%!#

                                                                                                                                                                                                                %$-&!#

                                                                                                                                                                                                                         %$-'!#

                                                                                                                                                                                                                                  %$-(!#
                                                                                             ./01#            2314#                560#78109:;6#         23<#            =0>0993#




       SEMIFINAL SATURDAY SHOW
Sunday, 22 May 2011
$!!"#
               “Some weird
         song choices for tonight's
                  ,!"#
        #XFactor but I'm liking them!
         Cher - LTWYL, 1D - Only
                  +!"#
                   Girl”
              !"#$"%&'(")*+),-""&.)/"#)01%2&")


                                                  *!"#

                                                  )!"#

                                                  (!"#
                                                                                                                                          “Rebecca is dancing
                                                                                                                                        thru lightsabers... clearly a
                                                                                                                                     blatant attempt to capture the
                                                  '!"#                                                                                    sci-fi vote. #xfactor”

                                                  &!"#

                                                  %!"#

                                                                                    $#       %#        &#            '#       (#       )#                *#     +#         ,#        $!#        $$#       $%#
                                                  $!"#

                                                   !"#
                                                         $,-$!#

                                                                  $,-%!#

                                                                           $,-&!#

                                                                                    $,-'!#

                                                                                              $,-(!#

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                                                                                                                          %!-$!#

                                                                                                                                     %!-%!#

                                                                                                                                              %!-&!#

                                                                                                                                                       %!-'!#

                                                                                                                                                                %!-(!#

                                                                                                                                                                            %$-!!#

                                                                                                                                                                                       %$-$!#

                                                                                                                                                                                                      %$-%!#

                                                                                                                                                                                                                %$-&!#

                                                                                                                                                                                                                         %$-'!#

                                                                                                                                                                                                                                  %$-(!#
                                                                                             ./01#            2314#                560#78109:;6#         23<#            =0>0993#




       SEMIFINAL SATURDAY SHOW
Sunday, 22 May 2011
$!!"#

                                                  ,!"#

                                                  +!"#
              !"#$"%&'(")*+),-""&.)/"#)01%2&")



                                                  *!"#

                                                  )!"#

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                                                                                               %!-$!#


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                                                                                                                             %!-'!#


                                                                                                                                         %!-(!#


                                                                                                                                                  %$-!!#


                                                                                                                                                               %$-$!#


                                                                                                                                                                        %$-%!#


                                                                                                                                                                                 %$-&!#
                                                                                    ./01#     2314#     560#78109:;6#      23<#       =0>0993#




            SEMIFINAL SUNDAY SHOW
Sunday, 22 May 2011
$!!"#

                                                  ,!"#

                                                                                   “Black
                                                  +!"#                     Eyed Peas are laaame on
                                                                                  #xfactor”
              !"#$"%&'(")*+),-""&.)/"#)01%2&")



                                                  *!"#

                                                  )!"#

                                                  (!"#

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                                                                                                                                                  2314#?86KB#
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                                                  %!"#
                                                                                                                                                           2314#CJ8F863A0D#

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                                                   !"#
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                                                                  $,-'!#


                                                                           $,-(!#


                                                                                     %!-!!#


                                                                                               %!-$!#


                                                                                                         %!-%!#


                                                                                                                  %!-&!#


                                                                                                                             %!-'!#


                                                                                                                                         %!-(!#


                                                                                                                                                  %$-!!#


                                                                                                                                                               %$-$!#


                                                                                                                                                                        %$-%!#


                                                                                                                                                                                 %$-&!#
                                                                                    ./01#     2314#     560#78109:;6#      23<#       =0>0993#




            SEMIFINAL SUNDAY SHOW
Sunday, 22 May 2011
$!!"#

                                                  ,!"#

                                                                                   “Black
                                                  +!"#                     Eyed Peas are laaame on
                                                                                  #xfactor”
              !"#$"%&'(")*+),-""&.)/"#)01%2&")



                                                  *!"#

                                                  )!"#
                                                                                                          “danni
                                                                                                        pick mary
                                                  (!"#                                         pleeeeeasssssseeeeeeeee!!!!!!!
                                                                                                        #xfactor”
                                                  '!"#                                                       ”
                                                                                                                                                  2314#?86KB#
                                                  &!"#
                                                                                               E;<;F#G@;#H66;I690D#                                    ./01#?86KB#
                                                  %!"#
                                                                                                                                                           2314#CJ8F863A0D#

                                                  $!"#                                           ?/;@#?A31AB#                                                     ?/;@#C6DB#

                                                   !"#
                                                         $,-&!#


                                                                  $,-'!#


                                                                           $,-(!#


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                                                                                               %!-$!#


                                                                                                         %!-%!#


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                                                                                                                                         %!-(!#


                                                                                                                                                  %$-!!#


                                                                                                                                                               %$-$!#


                                                                                                                                                                        %$-%!#


                                                                                                                                                                                 %$-&!#
                                                                                    ./01#     2314#     560#78109:;6#      23<#       =0>0993#




            SEMIFINAL SUNDAY SHOW
Sunday, 22 May 2011
$!!"#                                                                                              “Louis sends through Mary, Dannii
                                                                                                                                                  sends through Cher, Cheryl goes with
                                                  ,!"#                                                                                                  Cher...it's down to Simon.

                                                                                   “Black
                                                  +!"#                     Eyed Peas are laaame on
                                                                                  #xfactor”
              !"#$"%&'(")*+),-""&.)/"#)01%2&")



                                                  *!"#

                                                  )!"#
                                                                                                          “danni
                                                                                                        pick mary
                                                  (!"#                                         pleeeeeasssssseeeeeeeee!!!!!!!
                                                                                                        #xfactor”
                                                  '!"#                                                       ”
                                                                                                                                                       2314#?86KB#
                                                  &!"#
                                                                                               E;<;F#G@;#H66;I690D#                                         ./01#?86KB#
                                                  %!"#
                                                                                                                                                                2314#CJ8F863A0D#

                                                  $!"#                                           ?/;@#?A31AB#                                                          ?/;@#C6DB#

                                                   !"#
                                                         $,-&!#


                                                                  $,-'!#


                                                                           $,-(!#


                                                                                     %!-!!#


                                                                                               %!-$!#


                                                                                                         %!-%!#


                                                                                                                  %!-&!#


                                                                                                                             %!-'!#


                                                                                                                                         %!-(!#


                                                                                                                                                       %$-!!#


                                                                                                                                                                    %$-$!#


                                                                                                                                                                             %$-%!#


                                                                                                                                                                                      %$-&!#
                                                                                    ./01#     2314#     560#78109:;6#      23<#       =0>0993#




            SEMIFINAL SUNDAY SHOW
Sunday, 22 May 2011
$!!"#                                                                                              “Louis sends through Mary, Dannii
                                                                                                                                                  sends through Cher, Cheryl goes with
                                                  ,!"#                                                                                                  Cher...it's down to Simon.

                                                                                   “Black
                                                  +!"#                     Eyed Peas are laaame on                                                                            “Grow a pair
                                                                                  #xfactor”                                                                            Simon. Let the public decide!
              !"#$"%&'(")*+),-""&.)/"#)01%2&")



                                                  *!"#                                                                                                                          #xfactor”

                                                  )!"#
                                                                                                          “danni
                                                                                                        pick mary
                                                  (!"#                                         pleeeeeasssssseeeeeeeee!!!!!!!
                                                                                                        #xfactor”
                                                  '!"#                                                       ”
                                                                                                                                                       2314#?86KB#
                                                  &!"#
                                                                                               E;<;F#G@;#H66;I690D#                                         ./01#?86KB#
                                                  %!"#
                                                                                                                                                                2314#CJ8F863A0D#

                                                  $!"#                                           ?/;@#?A31AB#                                                          ?/;@#C6DB#

                                                   !"#
                                                         $,-&!#


                                                                  $,-'!#


                                                                           $,-(!#


                                                                                     %!-!!#


                                                                                               %!-$!#


                                                                                                         %!-%!#


                                                                                                                  %!-&!#


                                                                                                                             %!-'!#


                                                                                                                                         %!-(!#


                                                                                                                                                       %$-!!#


                                                                                                                                                                    %$-$!#


                                                                                                                                                                              %$-%!#


                                                                                                                                                                                       %$-&!#
                                                                                    ./01#     2314#     560#78109:;6#      23<#       =0>0993#




            SEMIFINAL SUNDAY SHOW
Sunday, 22 May 2011
$!!"#                                                                                              “Louis sends through Mary, Dannii
                                                                                                                                                  sends through Cher, Cheryl goes with
                                                  ,!"#                                                                                                  Cher...it's down to Simon.

                                                                                   “Black
                                                  +!"#                     Eyed Peas are laaame on                                                                            “Grow a pair
                                                                                  #xfactor”                                                                            Simon. Let the public decide!
              !"#$"%&'(")*+),-""&.)/"#)01%2&")



                                                  *!"#                                                                                                                          #xfactor”

                                                  )!"#
                                                                                                          “danni
                                                                                                                                                                          “Simon ya ejit! :/
                                                                                                        pick mary
                                                  (!"#                                                                                                                  f**k sake! What a joke!
                                                                                               pleeeeeasssssseeeeeeeee!!!!!!!
                                                                                                                                                                               #xfactor”
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            SEMIFINAL SUNDAY SHOW
Sunday, 22 May 2011
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Sunday, 22 May 2011
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                                                                     PHONE VOTES
Sunday, 22 May 2011
SUMMARY
   • Social Capital fuelled by Grooming, Gossip and Memes
   • Our Social Graphs provides the conduit for this fuel.
   • Current Social Networks do not reflect the structure of    our
     real networks or the way this information flows
   • If influence is to occur then the networks must be more
     reflective of our real life networks
   • Growth in social analytics driven by increasing amounts of
     information revealed online.
   • Whilst communities can produce content there is still great
     inequality of participation which could be aided with
     gamification.
   • Social media will have increasing influence within traditional
     media.
Sunday, 22 May 2011
QUESTIONS
                        @mysticmobile
Sunday, 22 May 2011

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  • 7. A1. Total player time on XboxWhat has lasted Q1. live since launch Q2. Third biggest A2. Facebook (man appeared 150,000 population in years? 450,000 the world? years ago) POP QUIZ Relentless Software Sunday, 22 May 2011
  • 8. A1. Total player time on XboxWhat has lasted Q1. live since launch Q2. Third biggest Q3.A2. Facebook 4064 per second (man appeared 150,000 population in years? 450,000 the world? years ago) POP QUIZ Relentless Software Sunday, 22 May 2011
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  • 10. A1. Total player time on A3. Highest recorded tweets What has lasted Xbox2 Third biggest Q1. per second during Q4. live since launch Q2. Billion per day Q3.A2. Facebook 4064 per second (man appeared2011. superbowl 150,000 population in years? 450,000 the world? years ago) POP QUIZ Relentless Software Sunday, 22 May 2011
  • 11. A4. Number of You Tube A1. Total player time on A3. Highest recorded tweets What has lasted Xbox2 Third biggest Q1. per second during Q4. live since launch Q2. watches day Billion per Q3.A2. Facebook 4064 per second population in years? ) (man appeared2011. (95% are catsworld? superbowl 150,000 450,000 the :) years ago) POP QUIZ Relentless Software Sunday, 22 May 2011
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  • 16. SOCIAL CAPITAL Fresh Networks The resources accumulated through the relationships among people. Sunday, 22 May 2011
  • 17. Maslow’s Hierarchy of Needs SOCIAL CAPITAL Sunday, 22 May 2011
  • 19. Linked to what is often termed "weak ties," which are loose connections between individuals who may provide useful information or new perspectives for one another but typically not emotional support BRIDGING AND BONDING Sunday, 22 May 2011
  • 20. Linked to what is often termed "weak ties," which are loose connections between individuals who bonding social capital is found between individuals may provide useful information or new in tightly-knit, emotionally close relationships, such perspectives for one another but typically not as family and close friends. emotional support BRIDGING AND BONDING Sunday, 22 May 2011
  • 21. GROOMING AND GOSSIP Dunbar speculated that as much as 42% of the group's time would have to be devoted to social grooming. Sunday, 22 May 2011
  • 22. GROOMING AND GOSSIP Dunbar speculated that as much as 42% of the group's time would have to be devoted to social grooming. Sunday, 22 May 2011
  • 23. ITS ALL IN OUR MEMES Sunday, 22 May 2011
  • 24. ITS ALL IN OUR MEMES Sunday, 22 May 2011
  • 25. ITS ALL IN OUR MEMES Sunday, 22 May 2011
  • 26. SOCIAL GRAPH AYBABTU Zero Wing Sunday, 22 May 2011
  • 27. SOCIAL GRAPH AYBABTU Zero Wing Sunday, 22 May 2011
  • 28. All your social graph are belong to me SOCIAL GRAPH AYBABTU Zero Wing Sunday, 22 May 2011
  • 29. Diving Friends Lancaster Friends Colleagues/ Family Students REAL SOCIAL GRAPH Sunday, 22 May 2011
  • 31. Weak Ties Diving Friends Lancaster Strong Ties Friends Colleagues/ Family Students GRANULAR SOCIAL GRAPH Sunday, 22 May 2011
  • 32. Temporay Ties Matt Adams Weak Ties Diving Friends Lancaster Strong Ties Friends Colleagues/ Family Students TEMPORARY TIES Sunday, 22 May 2011
  • 33. many to many one to many Matt Adams few to many one to few one to one few to few COMMUNICATING DIFFERENTLY Sunday, 22 May 2011
  • 34. many to many one to many Matt Adams few to many one to few one to one few to few COMMUNICATING DIFFERENTLY Sunday, 22 May 2011
  • 35. Are My Decisions Being Made Over Here? MAKING DECISIONS Sunday, 22 May 2011
  • 36. Are My Decisions Being Made Over Here? MAKING DECISIONS Sunday, 22 May 2011
  • 38. Influential? Influenceable? MYTHICAL INFLUENCER Sunday, 22 May 2011
  • 39. What we think hubs work like What they actually work like SOCIAL HUBS Sunday, 22 May 2011
  • 40. Weak Ties Diving Friends Lancaster Strong Ties Friends Colleagues/ Family Students Sunday, 22 May 2011
  • 41. DOES MY BUM LOOK BIG IN THIS? Sunday, 22 May 2011
  • 42. All your social graph are belong to me DOES MY BUM LOOK BIG IN THIS? Sunday, 22 May 2011
  • 43. All your social graph are belong to me DOES MY BUM LOOK BIG IN THIS? Sunday, 22 May 2011
  • 44. h The Status The Purcha se The Query Grap The Check- In The Social Update Doin g. . What I'm t Who I Am . What I Bu y W hat I Wan w Whats's Where I Am Who I Kno Happening Amazon. Google. FaceBook. Foursquare Twitter. EBay. Yahoo. MySpace. Gowalla Facebook Nectar Bing Google Places WHAT DO WE REVEAL? Sunday, 22 May 2011
  • 45. Matt McKeon http://mattmckeon.com/facebook-privacy/ WHAT HAPPENED TO MY PRIVACY? Sunday, 22 May 2011
  • 46. The Oatmeal WHO OWNS YOUR TWITTER ID? Sunday, 22 May 2011
  • 47. We reserve the right at all times (but will not have an obligation) to remove or refuse to distribute any Content on the Services and to terminate users or reclaim usernames. The Oatmeal WHO OWNS YOUR TWITTER ID? Sunday, 22 May 2011
  • 48. Heavy Contributors 1% Will Hill 9% Intermittent Contributors 90% Lurkers Sabine DuFaux 90-9-1 Rule PARTICIPATION INEQUALITY Sunday, 22 May 2011
  • 49. danah boyd INVISIBLE AUDIENCE Sunday, 22 May 2011
  • 50. Social Gold TIME IS MONEY Sunday, 22 May 2011
  • 52. Use of game mechanics to encourage engagement in an activity that otherwise might be considered a chore or boring GAMIFICATION ? Sunday, 22 May 2011
  • 53. Use of game Encouraging certain mechanics to user behaviour encourage using Games as a engagement in an Lens activity that otherwise might be considered a chore or boring GAMIFICATION ? Sunday, 22 May 2011
  • 54. Self Reward Status Achievements Competition Altruism Expression EPIC WIN WIN WIN Points WIN EPIC WIN WIN Levels WIN EPIC WIN WIN WIN Challenges WIN Virtual WIN WIN EPIC WIN WIN Goods Leader WIN WIN EPIC WIN Boards EPIC WIN WIN WIN Gifting WIN GAMIFIERS HANDBOOK? Sunday, 22 May 2011
  • 56. CAN WE PREDICT THE FUTURE? Sunday, 22 May 2011
  • 57. TWEETING WITH THE TELLY Sunday, 22 May 2011 ON
  • 58. !"#$%&'()'*+%%,-'.%&'/&' Sunday, 22 May 2011 !" #!!" $!!!" $#!!" %!!!" %#!!" &!!!" &#!!" '!!!" $(!!")*" $(!!"+*" $(!!")*" $(!!"+*" $(!!")*" $(!!"+*" $(!!")*" ,-./01234"5--6" $(!!"+*" $(!!")*" 7/234"5--6" $(!!"+*" $(!!")*" $(!!"+*" TWEETS PER HOUR $(!!")*" $(!!"+*"
  • 59. $!!"# ,!"# +!"# *!"# !"#$"%&'(")*+),-""&.)/"#)0#) )!"# (!"# '!"# &!"# %!"# $!"# !"# %,-$$-%!$!# &!-$$-%!$!# !$-$%-%!$!# !%-$%-%!$!# !&-$%-%!$!# !'-$%-%!$!# !(-$%-%!$!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL WEEK TWEETS Sunday, 22 May 2011
  • 61. $!!"# ,!"# +!"# !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# )!"# (!"# '!"# &!"# %!"# $# %# &# '# (# )# *# +# ,# $!# $$# $%# $!"# !"# $,-$!# $,-%!# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# %$-'!# %$-(!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SATURDAY SHOW Sunday, 22 May 2011
  • 62. $!!"# “Some weird song choices for tonight's ,!"# #XFactor but I'm liking them! Cher - LTWYL, 1D - Only +!"# Girl” !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# )!"# (!"# '!"# &!"# %!"# $# %# &# '# (# )# *# +# ,# $!# $$# $%# $!"# !"# $,-$!# $,-%!# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# %$-'!# %$-(!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SATURDAY SHOW Sunday, 22 May 2011
  • 63. $!!"# “Some weird song choices for tonight's ,!"# #XFactor but I'm liking them! Cher - LTWYL, 1D - Only +!"# Girl” !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# )!"# (!"# “Rebecca is dancing thru lightsabers... clearly a blatant attempt to capture the '!"# sci-fi vote. #xfactor” &!"# %!"# $# %# &# '# (# )# *# +# ,# $!# $$# $%# $!"# !"# $,-$!# $,-%!# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# %$-'!# %$-(!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SATURDAY SHOW Sunday, 22 May 2011
  • 64. $!!"# ,!"# +!"# !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# )!"# (!"# '!"# 2314#?86KB# &!"# E;<;F#G@;#H66;I690D# ./01#?86KB# %!"# 2314#CJ8F863A0D# $!"# ?/;@#?A31AB# ?/;@#C6DB# !"# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SUNDAY SHOW Sunday, 22 May 2011
  • 65. $!!"# ,!"# “Black +!"# Eyed Peas are laaame on #xfactor” !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# )!"# (!"# '!"# 2314#?86KB# &!"# E;<;F#G@;#H66;I690D# ./01#?86KB# %!"# 2314#CJ8F863A0D# $!"# ?/;@#?A31AB# ?/;@#C6DB# !"# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SUNDAY SHOW Sunday, 22 May 2011
  • 66. $!!"# ,!"# “Black +!"# Eyed Peas are laaame on #xfactor” !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# )!"# “danni pick mary (!"# pleeeeeasssssseeeeeeeee!!!!!!! #xfactor” '!"# ” 2314#?86KB# &!"# E;<;F#G@;#H66;I690D# ./01#?86KB# %!"# 2314#CJ8F863A0D# $!"# ?/;@#?A31AB# ?/;@#C6DB# !"# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SUNDAY SHOW Sunday, 22 May 2011
  • 67. $!!"# “Louis sends through Mary, Dannii sends through Cher, Cheryl goes with ,!"# Cher...it's down to Simon. “Black +!"# Eyed Peas are laaame on #xfactor” !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# )!"# “danni pick mary (!"# pleeeeeasssssseeeeeeeee!!!!!!! #xfactor” '!"# ” 2314#?86KB# &!"# E;<;F#G@;#H66;I690D# ./01#?86KB# %!"# 2314#CJ8F863A0D# $!"# ?/;@#?A31AB# ?/;@#C6DB# !"# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SUNDAY SHOW Sunday, 22 May 2011
  • 68. $!!"# “Louis sends through Mary, Dannii sends through Cher, Cheryl goes with ,!"# Cher...it's down to Simon. “Black +!"# Eyed Peas are laaame on “Grow a pair #xfactor” Simon. Let the public decide! !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# #xfactor” )!"# “danni pick mary (!"# pleeeeeasssssseeeeeeeee!!!!!!! #xfactor” '!"# ” 2314#?86KB# &!"# E;<;F#G@;#H66;I690D# ./01#?86KB# %!"# 2314#CJ8F863A0D# $!"# ?/;@#?A31AB# ?/;@#C6DB# !"# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SUNDAY SHOW Sunday, 22 May 2011
  • 69. $!!"# “Louis sends through Mary, Dannii sends through Cher, Cheryl goes with ,!"# Cher...it's down to Simon. “Black +!"# Eyed Peas are laaame on “Grow a pair #xfactor” Simon. Let the public decide! !"#$"%&'(")*+),-""&.)/"#)01%2&") *!"# #xfactor” )!"# “danni “Simon ya ejit! :/ pick mary (!"# f**k sake! What a joke! pleeeeeasssssseeeeeeeee!!!!!!! #xfactor” #xfactor” '!"# ” 2314#?86KB# &!"# E;<;F#G@;#H66;I690D# ./01#?86KB# %!"# 2314#CJ8F863A0D# $!"# ?/;@#?A31AB# ?/;@#C6DB# !"# $,-&!# $,-'!# $,-(!# %!-!!# %!-$!# %!-%!# %!-&!# %!-'!# %!-(!# %$-!!# %$-$!# %$-%!# %$-&!# ./01# 2314# 560#78109:;6# 23<# =0>0993# SEMIFINAL SUNDAY SHOW Sunday, 22 May 2011
  • 70. '#$ ()*+$ ""#$ ,-+.$ /0*$12+*3450$ !"#$ ,-6$ %&#$ 7*8*33-$ !#$ FACEBOOK LIKES 2,235,322 in total Sunday, 22 May 2011
  • 71. $!!"# ,!"# +!"# !"#$"%&'(")*+)!,*%")-*&".) *!"# )!"# (!"# '!"# &!"# %!"# $!"# !"# $# %# &# '# (# )# *# +# ,# $!# $$# /""0) -./# 012133.# 451#678139:5# ;<18# -.8=# >.?518# @.91# A.7B1# C7D15# E81=3# F1GG1#CH71# I:<5# 67J.#K1J18# LM:8H# KN6# O73:G:#K1PM.# PHONE VOTES Sunday, 22 May 2011
  • 72. SUMMARY • Social Capital fuelled by Grooming, Gossip and Memes • Our Social Graphs provides the conduit for this fuel. • Current Social Networks do not reflect the structure of our real networks or the way this information flows • If influence is to occur then the networks must be more reflective of our real life networks • Growth in social analytics driven by increasing amounts of information revealed online. • Whilst communities can produce content there is still great inequality of participation which could be aided with gamification. • Social media will have increasing influence within traditional media. Sunday, 22 May 2011
  • 73. QUESTIONS @mysticmobile Sunday, 22 May 2011