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EMAIL AND INFORMATIONCONFIDENTIAL
PRECAUTIONSSECURITY
ONLINE CLIENT PORTALS ARE A MORE SECURE CHOICEsecure
EMAIL AT WORK
TYPES OF INFORMATION SENT USING
OUTDATED:
EMAIL IS
Lawyers Can Now Use More Secure Communication Tools
EMAIL IS INHERENTLY unsecure
It's like sending a postcard
And each email traverses multiple servers in many locations
on the way to its end destination.
1 5
UNENCRYPTED
Email is completely
and easily accessible by anyone interested in doing so.
01001
1010101
1010101
110101
Routine correspondence
Memos/briefs
Case status
Court filings
Client bills
Marketing materials
Assent to contracts/transactions
Electronic subscription or alert
Service of process papers
None of these
91.6%
68.2%
59.8%
56.2%
39.9%
29.4%
16.7%
15.6%
14.7%
2.8%
63%
Rely on confidentiality statement in message body
Use encryption
Rely on confidentiality statement in subject line
Password protect documents
Require clients to provide oral consent
Registered email
Other
None of these
TO CLIENTS VIA EMAIL
FREQUENCY OF SENDING CONFIDENTIAL OR PRIVILEGED COMMUNICATIONS
CONFIDENTIAL
SECURITY PRECAUTIONS TAKEN WHEN SENDING
OR PRIVILEGED COMMUNICATIONS/DOCUMENTS TO CLIENTS VIA EMAIL
52.8%
One or more
times per day
21.7%
1-4 times
per week
10.3%
1-3 times
per month
8.8%
Never
4.5%
3-11 times per year
1.9%
2 times or less per year
Despite the lack of security, many lawyers
continue to use email to send clients confidential
INFORMATION
01010110101
010110101110101
1010101101
72.5%
34.5%
13.9%
12.8%
9%
4.8%
2.5%
10.3%
24.5%
Confidential client communications via web-based portals
are encrypted and accessible only by those with a
SOURCE: ABA 2014 and 2015 Legal Technology Survey Reports
Web-based portals are
much more secure than
unencrypted email.
***
PASSWORD
With web-based portals, confidential information stays confidential.
2011 2012 2013 2014
9%
19%
32% 33%
2015
41%
COLLABORATING
THE NUMBER OF LAWYERS COMMUNICATING AND
WITH CLIENTS ONLINE IS INCREASING EVERY YEAR
1 3 USE MYCASE/
OF THOSE SOLO LAWYERS USING ONLINE PORTALS, NEARLY
LAWYERS USE EMAIL TO SHARE ALL SORTS OF INFORMATION WITH CLIENTS
EVEN THOUGH IT S NOT SECURE,
,
_EmailisOutdated_FT-Oct15&campaign=70180000001J9X4&ms=Converted
See how using a secure client communication portal can
give you peace of mind with a free MyCase trial.
are you?

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Email is Outdated [Infographic]

  • 1. EMAIL AND INFORMATIONCONFIDENTIAL PRECAUTIONSSECURITY ONLINE CLIENT PORTALS ARE A MORE SECURE CHOICEsecure EMAIL AT WORK TYPES OF INFORMATION SENT USING OUTDATED: EMAIL IS Lawyers Can Now Use More Secure Communication Tools EMAIL IS INHERENTLY unsecure It's like sending a postcard And each email traverses multiple servers in many locations on the way to its end destination. 1 5 UNENCRYPTED Email is completely and easily accessible by anyone interested in doing so. 01001 1010101 1010101 110101 Routine correspondence Memos/briefs Case status Court filings Client bills Marketing materials Assent to contracts/transactions Electronic subscription or alert Service of process papers None of these 91.6% 68.2% 59.8% 56.2% 39.9% 29.4% 16.7% 15.6% 14.7% 2.8% 63% Rely on confidentiality statement in message body Use encryption Rely on confidentiality statement in subject line Password protect documents Require clients to provide oral consent Registered email Other None of these TO CLIENTS VIA EMAIL FREQUENCY OF SENDING CONFIDENTIAL OR PRIVILEGED COMMUNICATIONS CONFIDENTIAL SECURITY PRECAUTIONS TAKEN WHEN SENDING OR PRIVILEGED COMMUNICATIONS/DOCUMENTS TO CLIENTS VIA EMAIL 52.8% One or more times per day 21.7% 1-4 times per week 10.3% 1-3 times per month 8.8% Never 4.5% 3-11 times per year 1.9% 2 times or less per year Despite the lack of security, many lawyers continue to use email to send clients confidential INFORMATION 01010110101 010110101110101 1010101101 72.5% 34.5% 13.9% 12.8% 9% 4.8% 2.5% 10.3% 24.5% Confidential client communications via web-based portals are encrypted and accessible only by those with a SOURCE: ABA 2014 and 2015 Legal Technology Survey Reports Web-based portals are much more secure than unencrypted email. *** PASSWORD With web-based portals, confidential information stays confidential. 2011 2012 2013 2014 9% 19% 32% 33% 2015 41% COLLABORATING THE NUMBER OF LAWYERS COMMUNICATING AND WITH CLIENTS ONLINE IS INCREASING EVERY YEAR 1 3 USE MYCASE/ OF THOSE SOLO LAWYERS USING ONLINE PORTALS, NEARLY LAWYERS USE EMAIL TO SHARE ALL SORTS OF INFORMATION WITH CLIENTS EVEN THOUGH IT S NOT SECURE, , _EmailisOutdated_FT-Oct15&campaign=70180000001J9X4&ms=Converted See how using a secure client communication portal can give you peace of mind with a free MyCase trial. are you?