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Best practice baseline 
Presentation by Tamara Lavrencic for Building Together: 
Tools for Cultural places - M&G NSW / ACHAA Workshop , 
Sept 2014
M&G NSW’s goal with 
Standards… 
…is to ensure that galleries, 
museums and Aboriginal cultural 
centres are able to reflect, involve 
and support their communities in a 
variety of ways.
Guiding principles for museums 
• The museum has a sound legal and management 
framework that follows recognised museum ethics 
and protocols. 
• The museum is effectively managed, sustainable 
and publicly accountable. 
• The museum manages its workers to make the 
best use of their skills and knowledge, and to 
achieve the museum’s purpose. 
• The museum is a secure, well-managed facility that 
presents a positive public image. 
National Standards for Australian Museums & Galleries
• The museum is used, supported and valued by 
diverse communities as a worthwhile place where 
people can express, share and discover significant 
stories, ideas and objects. 
• The museum presents its most significant 
collection items, stories and themes through 
engaging exhibitions and programs. 
• The museum is committed to its current and 
potential audiences, and caters for their needs and 
interests through its communications, programs 
and services. 
National Standards for Australian Museums & Galleries
• The museum’s collection represents the 
significant stories and interests of its diverse 
and changing communities. 
• The museum preserves its significant 
collections for future generations. 
National Standards for Australian Museums & Galleries
• A Benchmark is a point of reference used to 
demonstrate that the organisation is working 
towards meeting specified standards. 
• Best practices are commendable actions 
and philosophies that demonstrate an 
awareness of standards, solve problems and 
can be replicated. 
• Best practices are usually based on self-assessment 
or benchmarking.
National standards can be used to 
• Understand principles and standards of vital 
importance to museum development and 
management 
• Identify what can be done towards meeting 
specific Standards 
• Review the museum 
• Advocate for resources to meet Standards 
• Gain leverage to enhance access to funding
• Help make the museum more sustainable 
• Identify areas for improvement 
• Promote achievements within the museum 
• Raise the museum’s profile with local, 
state/territory or federal government 
• Enhance the museum’s credibility, 
recognition and status within its local 
community 
• Increase community confidence in the 
capacity of the museum
STANDARDS PROGRAM 
for sustainable community museums
Bunker Cartoon Gallery 
2014 Standards Participants 
What is the Standards Program? 
A year long program of self evaluation for museums, galleries and Aboriginal 
Cultural Centres run by M&G NSW 
Began in 2003; since then over 100 museums from NSW have participated.
Brewarinna Aboriginal Cultural Museum 
2010 Standards Participant 
What is the Standards Program? 
A process to gauge what the museum has achieved in the past and identify 
what can be achieved 5 activities during the yine athr,e b fruietufirneg and practical workshops, and external peer 
review
The Standards program 
Is not an Accreditation Program (i.e. not pass or fail) 
Is not a regulatory mechanism – no rules imposed, rather a developmental tool 
Is not a requirement for funding 
Looks at museum operations as a whole 
Holbrook Submarine Museum 
Standards 2013 Participant
Previous participating regions 
2002-3 Hunter 
2004 Western Sydney 
2005 Central West 
2006 Northern Rivers 
2007 Illawarra & Southern Tablelands 
2008 New England & North West 
2009 Metropolitan Sydney 
2010 Orana 
2011 South East 
2012 Eastern Riverina 
2013 Western Riverina/Murray 
2014 Mid North Coast
2014 Standards Program 
participants 
Mid North Coast 
• Bowraville Folk Museum 
• Bunker Cartoon Gallery 
• Coffs Harbour Museum 
• Don Dorrigo & Guy Fawkes 
Museum 
• Kempsey Museum 
• Mary Boulton Cottage & Museum 
• Nambucca Headlands Museum 
Kempsey Museum
“To get an ‘outside’ 
perspective on what we’re 
doing.” 
“To gain valuable information in how to operate 
our museum to it’s optimum capacity” 
“To move forward and 
make the most of what 
we have”. 
“To enhance ability to win 
grants” 
“To increase our knowledge and 
confidence” 
“To ensure that we are 
following best Museum 
Practice…and attract and 
retain more volunteers” 
Reasons why this year’s group signed up
Benefits 
Shear Outback 
Standards 2013 Participant 
Promotion of the museum 
Access to expert knowledge and 
Advice from museum professionals 
Access to resources 
Reports and planning documents 
from the Standards Review 
Committee
Benefits 
Assistance with developing plans 
for the future and sustainability of 
the museum 
Increased profile and stronger 
networks developed in the 
local community 
Green’s Gunyah Museum 
2012 Standards Participant
Benefits 
Networking opportunities 
Strengthen relationship with the 
local council 
Up-To-Date Store Museum, 
Standards Enthusiastic and energised volunteers Participants 2012
What’s involved? 
Working together in a group within your 
organisation 
Completion of Self-Review Survey and 4 
other activities 
Being available for 2 site visits 
Evaluation of the Program 
Support from M&G NSW 
McCrossin’s Mill Museum 
Standards 2008 participants
Program activities 
Activity 1. Participant information 
Activity 2. Museum profile 
Activity 3. Self-review survey 
Activity 4. Stakeholder list 
Activity 5. Significant objects
Activity 1. Participant Information 
To determine the desired 
outcomes of each participating organisation, 
and their reasons for participating
Activity 2. Museum Profile 
To successfully promote each 
organisation in order to make 
an impact on the local 
community 
M&G NSW website 
Standards Community Directory 
Stakeholder communication
Activity 3. Self Review Survey 
A process of self 
assessment to highlight 
achievements and identify 
areas requiring future 
development
Activity 4. Identifying stakeholders 
To assist in 
strengthening 
relationships with 
stakeholders and 
museum supporters
Activity 5. Identifying significant objects 
Museums identify their most 
interesting and significant 
collection items. 
This list is incorporated into 
the Museum Profile, focusing 
on the significance of your 
organisation and its collection 
Hussif, Pioneer Women’s Hut
Site visits 
A half day field visit in August 
Introduction to the museum, and a discussion of the outcomes of the 
Standards Review Survey and following report
On-site review 
A full day visit in October 
to address specific issues 
that have come from the 
self review 
Development of an action 
plan for future 
development 
Reviewers complete a 
Final Report Reviewer Jo Nicholas & volunteers from Griffith Pioneer 
Park Museum 
On-Site Review 2008
Feel free to contact me: 
Tamara Lavrencic, 
Manager, 
Museum Programs & Collections 
Ph: 02 9339 9908 
Free call 1800 114 311 
E: tamaral@mgnsw.org.au

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Standards presentation M&G NSW ACHAA Workshop Tamara Lavrencic

  • 1.
  • 2. Best practice baseline Presentation by Tamara Lavrencic for Building Together: Tools for Cultural places - M&G NSW / ACHAA Workshop , Sept 2014
  • 3. M&G NSW’s goal with Standards… …is to ensure that galleries, museums and Aboriginal cultural centres are able to reflect, involve and support their communities in a variety of ways.
  • 4. Guiding principles for museums • The museum has a sound legal and management framework that follows recognised museum ethics and protocols. • The museum is effectively managed, sustainable and publicly accountable. • The museum manages its workers to make the best use of their skills and knowledge, and to achieve the museum’s purpose. • The museum is a secure, well-managed facility that presents a positive public image. National Standards for Australian Museums & Galleries
  • 5. • The museum is used, supported and valued by diverse communities as a worthwhile place where people can express, share and discover significant stories, ideas and objects. • The museum presents its most significant collection items, stories and themes through engaging exhibitions and programs. • The museum is committed to its current and potential audiences, and caters for their needs and interests through its communications, programs and services. National Standards for Australian Museums & Galleries
  • 6. • The museum’s collection represents the significant stories and interests of its diverse and changing communities. • The museum preserves its significant collections for future generations. National Standards for Australian Museums & Galleries
  • 7.
  • 8. • A Benchmark is a point of reference used to demonstrate that the organisation is working towards meeting specified standards. • Best practices are commendable actions and philosophies that demonstrate an awareness of standards, solve problems and can be replicated. • Best practices are usually based on self-assessment or benchmarking.
  • 9. National standards can be used to • Understand principles and standards of vital importance to museum development and management • Identify what can be done towards meeting specific Standards • Review the museum • Advocate for resources to meet Standards • Gain leverage to enhance access to funding
  • 10. • Help make the museum more sustainable • Identify areas for improvement • Promote achievements within the museum • Raise the museum’s profile with local, state/territory or federal government • Enhance the museum’s credibility, recognition and status within its local community • Increase community confidence in the capacity of the museum
  • 11. STANDARDS PROGRAM for sustainable community museums
  • 12. Bunker Cartoon Gallery 2014 Standards Participants What is the Standards Program? A year long program of self evaluation for museums, galleries and Aboriginal Cultural Centres run by M&G NSW Began in 2003; since then over 100 museums from NSW have participated.
  • 13. Brewarinna Aboriginal Cultural Museum 2010 Standards Participant What is the Standards Program? A process to gauge what the museum has achieved in the past and identify what can be achieved 5 activities during the yine athr,e b fruietufirneg and practical workshops, and external peer review
  • 14. The Standards program Is not an Accreditation Program (i.e. not pass or fail) Is not a regulatory mechanism – no rules imposed, rather a developmental tool Is not a requirement for funding Looks at museum operations as a whole Holbrook Submarine Museum Standards 2013 Participant
  • 15. Previous participating regions 2002-3 Hunter 2004 Western Sydney 2005 Central West 2006 Northern Rivers 2007 Illawarra & Southern Tablelands 2008 New England & North West 2009 Metropolitan Sydney 2010 Orana 2011 South East 2012 Eastern Riverina 2013 Western Riverina/Murray 2014 Mid North Coast
  • 16.
  • 17. 2014 Standards Program participants Mid North Coast • Bowraville Folk Museum • Bunker Cartoon Gallery • Coffs Harbour Museum • Don Dorrigo & Guy Fawkes Museum • Kempsey Museum • Mary Boulton Cottage & Museum • Nambucca Headlands Museum Kempsey Museum
  • 18. “To get an ‘outside’ perspective on what we’re doing.” “To gain valuable information in how to operate our museum to it’s optimum capacity” “To move forward and make the most of what we have”. “To enhance ability to win grants” “To increase our knowledge and confidence” “To ensure that we are following best Museum Practice…and attract and retain more volunteers” Reasons why this year’s group signed up
  • 19. Benefits Shear Outback Standards 2013 Participant Promotion of the museum Access to expert knowledge and Advice from museum professionals Access to resources Reports and planning documents from the Standards Review Committee
  • 20. Benefits Assistance with developing plans for the future and sustainability of the museum Increased profile and stronger networks developed in the local community Green’s Gunyah Museum 2012 Standards Participant
  • 21. Benefits Networking opportunities Strengthen relationship with the local council Up-To-Date Store Museum, Standards Enthusiastic and energised volunteers Participants 2012
  • 22. What’s involved? Working together in a group within your organisation Completion of Self-Review Survey and 4 other activities Being available for 2 site visits Evaluation of the Program Support from M&G NSW McCrossin’s Mill Museum Standards 2008 participants
  • 23. Program activities Activity 1. Participant information Activity 2. Museum profile Activity 3. Self-review survey Activity 4. Stakeholder list Activity 5. Significant objects
  • 24. Activity 1. Participant Information To determine the desired outcomes of each participating organisation, and their reasons for participating
  • 25. Activity 2. Museum Profile To successfully promote each organisation in order to make an impact on the local community M&G NSW website Standards Community Directory Stakeholder communication
  • 26. Activity 3. Self Review Survey A process of self assessment to highlight achievements and identify areas requiring future development
  • 27. Activity 4. Identifying stakeholders To assist in strengthening relationships with stakeholders and museum supporters
  • 28. Activity 5. Identifying significant objects Museums identify their most interesting and significant collection items. This list is incorporated into the Museum Profile, focusing on the significance of your organisation and its collection Hussif, Pioneer Women’s Hut
  • 29. Site visits A half day field visit in August Introduction to the museum, and a discussion of the outcomes of the Standards Review Survey and following report
  • 30. On-site review A full day visit in October to address specific issues that have come from the self review Development of an action plan for future development Reviewers complete a Final Report Reviewer Jo Nicholas & volunteers from Griffith Pioneer Park Museum On-Site Review 2008
  • 31. Feel free to contact me: Tamara Lavrencic, Manager, Museum Programs & Collections Ph: 02 9339 9908 Free call 1800 114 311 E: tamaral@mgnsw.org.au

Editor's Notes

  1. NB. Hussif or “housewife” is a sort of sewing kit, normally made by men but this one is a rare example made and donated by an aboriginal girl.
  2. Tamara playing with “Cash converter”