2. Yes Of Course…!
Today due to the enhancement of modern technology you can able to see
many hotels in a wide range. As a result, career opportunity for the hotel
management course has also increased widely. So, choosing this as your
career can opt you many opportunities which help for your bright future.
Hotel Management involves beverage management, hotel administration,
front office, housekeeping, marketing, etc which indicates as a
professional management technique in the hospitality sector.

3. VISION
Vision Statement: looks forward and
creates a mental image of the ideal
state that the organization wishes to
achieve.
We strive to offer our customers the
lowest possible prices, the best
available selection, and the
utmost convenience.
MISSION
Mission Statement: is a concise
explanation of the organization's
reason for existence. It describes the
organization's purpose and its overall
intention.
To be Earth's most customer-centric
company, where customers can find
and discover anything they might want
to buy online.

4. Although branches of the same discipline of study, Hotel Management is
restricted to managing the operations of a lodging-related establishment.
While
Hospitality is a broader term that Surrounded industries such as hotel and
conference management, sales, business development, events, etc..

5.  HOTEL usually offers more services and facilities such as laundry service,
“provides paid lodging on a short-term basis only and provides various amenities to
guests which may increase their lodging satisfaction” (Located city or village - Hotel
Found with star rating for quality.1-5 stars.)
 RESTAURANT, “A place where people pay to sit and eat meals that are cooked
and served on the premises” swimming pools, gym, conference rooms etc.
 MOTEL Doesn't have such facilities.. On similar lines, both restaurants and hotel
“Motel or Motel Lodge is a hotel designs for the Motorists & usually has easily to
parking area for vehicles” (Located Rural areas etc.)

7. The hospitality field, by definition, is a service industry. Its task is to create shareholder
wealth by servicing and satisfying guests. Industry segments include, among others:
hotels, restaurants, private clubs, managed food service, event planning, tourism related
businesses, and travel providers.
More often than not, the product purchased is either intangible or the perceived quality of
the product purchased is impacted by the service method in which it was received.
Langhorn (2004) noted that in hospitality, the service provider is “part of the product itself”.
For guests to be satisfied, they not only must believe that they have received a valuable
service for their dollar, but also feel valued and respected by the workers providing the
service (Kernbach & Schutte, 2005; Langhorn, 2004; Varca,2004; Winsted, 2000).

9. Hospitality:
o Derived from the Latin word (Hospitare) meaning to “Receive as a Guest”
o This is the act of kindness in welcoming and looking after the basic needs of guests or
strangers, mainly in relation to food, drink and accommodation.
o Refers to the relationship process between a guest and a host.
o The reception and entertainment of guests, visitors, or strangers with liberality and
goodwill
The Hospitality Industry
Include the companies or organizations which
provide food and/or drink and/or accommodation
to people who are away from home.

10. Tourism
Industry
Hospitality Lodging
Operations
F & B Operations
Retail (Shopping) Stores
Transportation Services
Destination
(Activity) Sites

11. Lodging Properties are Segment within Tourism Industry.
Range Of Lodging Property Alternatives
Destination
Resorts
Full-Service
Hotels
Limited-
Service Hotels
Sleeping
Rooms

12. Lodging is The Part Of Tourism:
A Brief History Of Hotels (Cont..)
Highlights in the Modern History Of U.S.A Hotel Industry
1990
• Fewer then 10,000 Hotels
• 750,000 to 850,000 Rooms
1910
• 10,000 US Hotels
• 1 Million Rooms
• 300,000 Employees
• Average size 60-75 Rooms
1920
• Occupancy 85%
• Hotels Construction reaches an all-time peak as
thousands of rooms are added along the new state and
federal highways

13. Lodging is The Part Of Tourism:
A Brief History Of Hotels.. (Cont..)
1930
• Occupancy 65%
• AHA’s Hotel Red-Book List 20,000 Hotels
1940
• Occupancy 64%
• Average Room Rate $3.21
1950
•Occupancy 80%
•Typical Hotel 17 Rooms
•Average Room Rate. $5.91
1960
• Occupancy 67%
• $3 Billion Sales
• Total Hotel Rooms 2,400,450
• Typical Hotel 39 Rooms, Independent & Locally Owned
• Average Room Rate. $9.99

14. Lodging is The Part Of Tourism:
A Brief History Of Hotels.
1970
•Occupancy 65%
•$8 Billion in sale
•Total Hotel Rooms 1,627,473
•Average Room Rate. $19.83
1980
•Occupancy 70%
•$25.9 Billion in sale
•Total Hotel Rooms 2,068,377
•Average Room Rate. $45.44
1990
•Occupancy 64%
•$60.7 Billion in sale
•Total Hotel Rooms 3,065,685
•Average Room Rate. $58.70
1990
• Occupancy 63%
• $60.7 Billion in sale

15. Close Look at Lodging Organization.
Average Lodging Guest in.. 2003
• Traveled For Business
52%
• Traveled For Place
48%

16. Close Look at Lodging Organization.
Lodging Industry Characteristics
Emphasis on Safety, Cleanliness & Services:
o Guests also Consider “Intangible” aspect of the Purpose.
Inseparability of Manufacturing and Sale:
o A Room exists and is sold at the site.
Perishability:
o If a Guestroom is not rented on a specific date, the revenue is lost
Forever.
Repetitiveness:
o Some Operation procedure are routine.
Labor Intensive:
o Much of a Hotel’s daily work involves employees provide services.

17. Close Look at Lodging Organization.
Lodging Industry Overview (Cont..)
World’s Largest Hotel Group
Hotel Group Rooms Properties
1 - InterContinental Hotel
Group
534,202 3540
2 - Cendant Corporation 520,860 6396
3 - Marriott International 478,000 2600
4 - Accor 463,427 3973
5 - Choice Hotel International 403,806 4977

18. Close Look at Lodging Organization.
Lodging Industry Overview (Cont..)
World Largest Hotel’s Brands
Brands Rooms Properties
1 - Best Western 309,236 4114
2 - Holiday Inn 278,787 1484
3 - Comfort Inn Suites 182,038 2415
4 - Marriot Hotels Resort 179,519 490
5 - Days Inn of America 153,701 1872

19. Close Look at Lodging Organization.
Lodging Industry Overview (Cont..)
Largest Hotel Organization in the United States
Organization Rooms Properties
1- Cendant Corporation 439,279 5622
2 - Marriot International Inc. 380,218 2238
3 - Hilton Hotels Corporation 357,332 2184
4 - InterContinental Hotel Group 337,643 2523
5 - Choice Hotels International Inc. 313,982 3891