1. AN INTRODUCTION TO MARSH INDIA

2. MARSH 122 December 2015
Contents
Capabilities
Who we are
Why work with us

3. MARSH
Section #1
Who we are

4. MARSH 322 December 2015
The MMC group of companies
The premier global
professional services firm
providing advice and solutions
in risk, strategy and human
capital. Through our market
leading brands, over 50,000
colleagues in more than 100
countries help clients identify,
plan for and respond to critical
business issues and risk.
World leader in risk and insurance services
World’s leading risk and reinsurance specialist
Global provider of HR advice and financial solutions
Global management consultancy
Fortune 500 company with revenues of $11.9 Billion in 2012
Listed on the New York, Chicago and London Stock Exchanges

5. MARSH 22/12/2015
Marsh…. Welcome to a world of possibilities
A Global Leader in Quality, Scale and Scope
$11 Billion
Leading global insurance broker with
revenues exceeding $5 billion
Serving over 80% of the Fortune
Global 500
Managing 3 or more lines of
coverage for over 75% of the
Fortune 100
22 practices & 14 risk specialties
Extensive Global footprint with over
26,000 employees across more than
100 countries
Provide an instant
access to global
network
Exceptional service
standards and
proven expertise
Devise solutions
according to current
regulatory trends
Support in claim
processing and
leverage on our
global learning

6. MARSH 5December 22, 2015
Marsh India
First International Broker to get a license in India
• Comprehensive range of insurance / reinsurance and risk management
services for most industries, across emerging practices and key sectors
• Deep understanding of the Indian market
• Placement capabilities with an experience of placing more than 1,000 Cr in
India for more than 1800 clients
• Talent pool with a dedicated 250 + member team
• Global connect with Marsh Worldwide
• Strong presence across all the major cities
GurgaonMumbai Bangalore Chennai Hyderabad
New Delhi Ahmedabad Pune Kolkata

7. MARSH 622 December 2015
Section #2
Why work with us

8. MARSH
7
Do I have a policy management system that gives me control of the insurance portfolio of
my company and its global subsidiaries?
Is my corporate insurance program most effective and do I get
the best pricing?
Are all statutory insurance covers taken in countries where my business operates? Are my business
operations exposed to any legal & compliance risks?
Are insurers providing adequate support for claims management?
Are all key risks in my business is exposed to covered / insured or transferred?
How do I manage rising 12% to 15% per annum of Employee Health & Benefits costs?
What is the global/local benchmarking of covers and limits
purchased for the risks that my business is exposed to?
Am I regularly updated on the changing/emerging risks of my industries?
And many more.…..
We Understand your Risks
Key Questions for Risk Manager

9. MARSH 22/12/2015
A Strategic Approach to Managing Risk
DEFINE
• Better understand client’s business
strategies, emerging risks, key
performance indicators, and other
factors.
• Engage in a planning process across
12-, 24-, and 36-month intervals.
DESIGN
• Design solutions using powerful
analytics.
• Combined with a thorough cost-
benefit analysis, clients will be able
to set priorities in order to efficiently
deploy capital and resources.
DELIVER
• Outstanding results and lower costs
through implementation plans tying
back to key performance indicators.
• Global consistency and targeted
focus on client needs, across
Marsh’s multinational service
platform of Risk and Insurance
professionals.
Marsh 3DSM links your strategic risk
management process to a dynamic
operating framework,
Our goal is simple: Maximize the
return on your risk management
investment through lower cost,
reduced risk, and increased
efficiency.

10. MARSH 922 December 2015
Inclusive
Deep Talent Base
Investment in Talent
• Recruiting and retaining
leading professionals
• Global opportunities for
career development
• Continuing education
programs to maintain
thought leadership
30 37 42
59
86
109
142
175
200
241
0
50
100
150
200
250
300
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Colleagues
Our People Strategy
• We attract the best available talent
• Our campus recruitment strategy has been
instrumental in creating a talent pool and future
leaders.
Diversity within the Workforce
• Our employees have diverse educational
backgrounds bringing fresh thinking.
• Demographically too, there is a diversity of
expertise that Marsh employees bring to the table
0 20 40 60 80 100
20-25
25-30
30-35
35-40
40-45
45-50
50-55
AgeGroups
Employees
72%
5%
4%
13%
2%4%
MBA
Engineering
PG
Graduate
Law
CA

11. MARSH 1022 December 2015
Genuine Assessment
Best combination of advisory and transaction capability
We transact with clients across different sectorsOur employees bring experience from diverse
background
Pharmaceuticals
& Healthcare
8%
Construction,
Utilities & Power
12%
Retail &
Wholesale
6%
Other
Services
9%
Automotive
& Aviation
5%
Manufacturing
15%
Others
13%
Financial
Institutions
10%
Tech, BPO, Media
& Telecom
21%
Banking
Insurance
Technology Consulting
Audit
Manufacturing Legal
Power &
Energy
Merchant Navy
and more…

12. MARSH 1122 December 2015
Nimble & Proficient
Culture of Innovation and Thought Leadership
Our continually growing directory of intellectual capital provides the latest insights into innovative
ways of identifying, quantifying, and managing a wide range of current and emerging risks.
Whitepapers
Examines the
most significant,
underlying global
risks facing the
global economy
this year and
beyond
Reports
Examines the financial
performance and other
trends at a time of
unprecedented economic
challenges
Newsletters
Highlights various
nuances of the
emerging insurance
industry in India, risk
solutions as well the
changing regulatory
norms
Case Studies
The study notes that
as demand grows for
businesses to
become more
sustainable,
companies are
beginning to change
their strategy and
planning
Industry Overviews
Targets companies with operations
in the Asia Pacific region, with
feature stories from specialists
across the Marsh & McLennan
Companies

13. MARSH 1222 December 2015
In Touch with emerging trends
Emphasis on suitable client technologies
CS STARS serves the technology needs of risk
management professionals - delivering integrated
software and services for risk, claims, safety, and
compliance management.
CAPABILITIES
Complete risk management suite for managing claims,
policies, incidents, values, exposures, insurance
certificates.
Marsh Connect is a global client portal that gives
clients access to their organization's insurance and risk
information, useful tools to manage their data.
CAPABILITIES
• Account Management Tools : Global Policy
Management
• Risk and Insurance Information
CS STARS
Risk and Claims Management Software Marsh Connect
Managing Your Risk Online

14. MARSH 1322 December 2015
Trusted
Exceptional client base & service standards
Leading the way in Transparency:
• Corporate culture that values integrity
• Maintaining Client confidentiality by following all
norms with regard to data security & protection
• Standard Operating Procedures & Protocols that
enable seamless communication
• Ability to track progress and implementation through
client involvement in the design and delivery
process
• Determining appropriate insurers for the types of
risk involved and negotiating with those insurers on
behalf of our clients to obtain optimal coverage at a
competitive price.
Discover
React
Respond
Anticipate
Mitigate
Implement
Risk & Insurance ®
Risk Innovator
Insurance
Industry Awards
Reactions
Global Awards
Business Insurance
Innovation Awards
Asia Insurance
Industry Awards
Premium Best
Broker
Risk & Insurance
Power Broker
Awards
Intelligent Insurer
Award
Best Trade Credit &
Political Risk
Insurance Broker
Our clients & industry stalwarts have reposed their faith in our credentials and capabilities
Transparency as a service philosophy

15. MARSH 1422 December 2015
Engaged
Worldwide reach through seamless global network
Training and Development
• Professional development and
education, including externally
recognized designation programs
• Internships and mentoring program
• Special projects, teams, and work
groups provide opportunity for
professional growth
• Marsh University: Collaboration and
shared learning
Collaborative Culture
• Cross functional and geographic
teams working
• Online global portals where
colleagues work together to
share knowledge and solve
client problems
Comprehensive coverage - 28
industry practices and 15
specialties globally
Over 26,000 employees across
100 countries

16. MARSH 1522 December 2015
Section #3
Capabilities

17. MARSH 1622 December 2015
Global Resources and Depth of Expertise
Risk Specialties
Casualty
Employee Benefits
Environmental
Financial Risk Products
FINPRO
Marine
Product Recall
Project Risk
Property
Mergers & Acquisitions
Micro & Rural Insurance
Trade Credit & Political Risk
Specialty Services
Multinational Client Service
India Client Service
Industry Practices
Agriculture
Automotive
Aviation & Aerospace
Chemical
Communications, Media and Technology
Construction
Education
Energy
Entertainment
Financial Institutions
Forestry
Food & Beverage
Health Care
Hospitality & Gaming
Infrastructure
Life Sciences
Manufacturing
Marine
Mining, Metals & Minerals
Power & Utilities
Public Entities / Government
Private Equity
Real Estate
Retail / Wholesale
Sports & Events

18. MARSH 22/12/2015
Crisis and Casualty
Your needs
Crisis and Casualty Practice is the world’s leading casualty specialist with
colleagues in nearly 100 countries.
Our solutions
 Product Recall specialists that help clients to
better understand and mitigate the risk of a
product contamination or product recall.
 Environmental Risks personnel who focus on
existing and forthcoming legislation and
regulation, governance, and accounting
trends related to environmental risk and
liability.
 Claims Recovery and Claims Workout
 Ransom / Terror Insurance
 Real-time benchmarking, excess limit
adequacy
 Efficient casualty programs that have
favorable retention levels, program layer
analysis, and cash flow options.
 A firm with deep knowledge in negotiating,
implementing, and executing global primary
and excess casualty programs with quality,
accuracy & efficiency.
 Assessment of statutory and contractual
exposures that may result in compensating
a physical or economic loss to a third party.

19. MARSH 22/12/2015
Crisis & Casualty in HealthCare & Life Sciences
Your needs
With emerging exposures in the health industry, we have focused on bringing in
thought leadership and designing solutions to best position our clients to
navigate them. We provide world-class risk services and cutting-edge solutions
for organizations in pharmaceutical, generic pharmaceutical, drug wholesale,
nutraceutical, biotechnology, medical device and supply, and contract research.
Our solutions
• Clinical Risk Consulting
• Health Care Professional Liability Claims
Consulting
• Benchmarking and insurance optimization
• Products Liability
• Clinical Trials Center of Excellence and
Country Regulations
• Cargo Accounting - Revenue Recognition
Programs
• Supply Chain Risk Management
• A real-time, industry knowledge-sharing
platform to communicate and share best
practices for the benefit of each client,
regardless of location.
• Centers of Excellence for clinical trials,
biotechnology and pharmaceutical clients
• Global network and placement teams
• Client roundtables, webinars, seminars,
forums
• Representation on industry and underwriting
advisory councils

20. MARSH 22/12/2015
Employee Health & Benefits
Your needs
Employee Health & Benefits (EH&B) helps companies turn their employee
benefits programs into competitive differentiators. From major multinational
corporations to locally owned businesses, we help our clients capitalize on The
Benefits of a Great Workplace SM
Our solutions
 Employee benefits review
 Market & peer group benchmarking
 Benefits harmonization
 EH&B insurance study for setup of operations
in new locations (Country report)
 Benefit plan design
 Claims review
 Cost management strategy
 Annual Health & Wellness report, EH&B
Survey
 Vendor (insurer/third party administrator)
evaluation
 Health Risk Management Services
• A complete suite of core and voluntary
benefits products and services
• Differentiated EH&B solutions tailored to
local market conditions, cultures, and
competitive work practices that can help
maximize benefits spend, minimize
administrative burdens, improve employee
productivity, and be compliant
• Innovative products in life, health, disability,
accident and health, and pensions

21. MARSH 22/12/2015
Financial and Professional Liability
Your needs
Financial and Professional (FINPRO) Practice is dedicated to serving financial
institutions and professional services firms and the insurance of their
management liabilities. FINPRO comprises over 1100 specialists worldwide,
drawn from a wide range of backgrounds including legal, loss adjusting, banking
and underwriting.
Our solutions
 Directors and Officers’ Liability
 Professional Liability/ Errors & Omissions
(E&O)
 Crime & Fiduciary Liability
 Employment Practices Liability
 Commercial General Liability
 Public Offering and Securities Insurance
 Robust, real-time benchmarking and modeling
such as IDEAL (Identify Damages, Evaluate &
Assess Limits)
 Claims advocacy
 Ability to mitigate risk of uninsured and
underinsured loss
 Specialization and identifying the appropriate
coverage solutions
 Ability to understand the client’s business
and unique needs
 Benchmarking and claims advocacy

22. MARSH 22/12/2015
Property
Your needs
Property Practice’s market knowledge provides clients with invaluable
benchmarking and analytics, allowing them to make informed decisions on limits
and retentions and achieve premium targets. We can leverage our market
relationship to our clients’ best advantage at all stages of the placement and
claims process.
Our solutions
 Signature products and services: property
damage, business interruption, terrorism,
builders risk, flood, mortgage impairment/force
placed/master trust, supply chain, equipment
maintenance and inland marine
 Relevant market data and benchmarking
reports tailored to each client’s specific
industry, size, and risk characteristics
 State-of-the-art global property value
collection system.
 Industry leader in developing innovative
products, including supply chain, standalone
wind, and terrorism insurance.
 Business continuity planning that identifies
critical risks, quantifies their potential
impact, and develops recovery and
restoration strategies in the event of a
severe disruption.
 Proactive engagement in all aspects of
program administration:
– Loan covenant coordination and
communication
– Acquisition/divestiture support

23. MARSH 22/12/2015
Trade Credit & Political Risk
Your needs
Trade Credit & Political Risk Practice is a global network of 250 product
specialists in 44 countries focused on delivering risk mitigation solutions for
payment risk obligations and emerging market investments.
Our solutions
• Trade credit:
– Credit insurance** on accounts receivable
– Global credit insurance programs for
multinationals
– Credit insurance backed cross border
funding transactions
• Investment Risks:
– Equity / Debt coverage
– Mobile Asset & Commodities Expropriation
– Contract Frustration Covers
 Adequate protection to facilitate business
that gets conducted on unsecured credit
terms
 Multinational insurance programs aimed at
providing seamless solutions involving
structuring, placement, and claims servicing
platform to complement business of the
company.
 Address risks to equity investments- wholly
owned subsidiaries /JVs or minority
shareholdings in sensitive areas
** Credit Insurance products are not available in India. Marsh with the support of global offices can arrange for offshore
credit insurance products.

24. MARSH 22/12/2015
India Client Services
Your needs
India Client Services Practice provides risk management and insurance related
services for Indian multinationals and acts as a one stop shop for all insurance
solutions for its clients across geographies.
Our solutions
• Risk identification & mapping
• Identifying the best insurers to partner with on
a local and global level
• Differentiating your risk profile from your
industry peers (benchmarking
• Capital project risk management
• Claims services
• Due diligence services for M&A activities
• Focus on understanding the company’s
business both locally and around the world
and prioritize risk issues accordingly.
• Service that should be demonstrated by
quantifiable value and ability to scale up
commitment levels when needed.
• Strong market relationships that can aid in
effective policy placement and claims
advocacy.
• Ability to monitor programs across
geographies through coordination and control
mechanisms.

25. MARSH 22/12/2015
Multinational Client Service
Your needs
Multinational Client Service (MCS), with dedicated specialists
in over 100 countries, is solely focused on delivering insurance solutions and
service excellence to clients whose insurance programs require the commitment
of global expertise and an intimate knowledge of local markets.
Our solutions
• Coverage tailored to the needs of the client
and the risk priorities. (Controlled Master
Program)
• Standardized service across geographies that
enables faster turnarounds.
• Programs under Management :
• Property and Business Interruption
• Marine (Cargo)
• Casualty
• Directors & Officers’ Liability
• Employer’s Liability
• Construction
• Focus on understanding the company’s
business both locally and around the world
and prioritize risk issues accordingly.
• Service that should be demonstrated by
quantifiable value and ability to scale up
commitment levels when needed.
• Strong market relationships that can aid in
effective policy placement and claims
advocacy.
• Ability to monitor programs across
geographies through coordination and control
mechanisms.

26. MARSH 22/12/2015
Reinsurance
Your needs
Reinsurance Practice provides treaty and facultative reinsurance solutions
across all lines of business. The team works closely with Guy Carpenter and
Marsh offices to deliver reinsurance, alternative risk transfer and risk
management solutions for clients around the world.
Our solutions
 Unique Analytical Support: Through i-Axs**,
proprietary solutions such as – MetaRisk**;
industry’s comprehensive economic capital
model specifically designed to analyse risks
faced by insurers, Flood model for quantifying
the flood risk and EQ/ Windstorm Catastrophe
modelling to monitor accumulation risks
 Relevant market data and benchmarking
reports
 Guy Carpenter Annual Training Academy for
Indian clients
 Price and coverage optimization
 Efficient market engagement
 Substantial experience and a track record of
innovative ideas and delivering on promised
results
 Mapping the relevant risks involved in
underwriting, catastrophe, reinsurance,
reserve and asset risk
 Adding tangible value to an insurance
enterprise.
** Proprietary tools owned by Guy Carpenter

27. MARSH 22/12/2015
Energy
Your needs
Energy Practice is at the forefront of advising energy companies on risk and
insurance issues impacting operational success. By blending market capacity
with our global network, we surpass local market constraints and deliver optimum
terms and conditions for our clients.
Our solutions
• A combination of local regulatory & market
knowledge
• Contract review
• Risk consulting
• Ability to access key international markets
• Energy insurance training courses
• Crisis management & Claims management
• Strong benchmarking data
• A firm that helps reduce the cost of risk by
identifying opportunities in existing programs.
• Access to market-leading claims team to
gain from worldwide experience in
maximizing policy indemnity and swift
recovery.
• Powerful analytics and benchmarking
capabilities to support you through all phases
of investment

28. MARSH 22/12/2015
Financial Institutions
Your needs
Financial Institutions (FI) Practice helps mitigate the challenges, goals,
operational objectives and limitations of financial institutions. The Indian financial
service industry is diversified and expanding rapidly. Banks, insurance
companies, asset managers, Non-banking financial companies and other
financial institutions of all sizes face risk which need to be addressed. This is
where Marsh India can make a difference.
.
Our solutions
• Operational risk modeling, review & analytics
• Benchmarking & adequacy assessment of
interruption cover
• Risk and Insurance Due Diligence
• Financial Risk Products to manage credit risks
• Collateral replacement
• Portfolio and single-name credit solutions
• D&O coverage audit, risk report and program
analysis
• Mitigating Operational Risks
• Interpreting the complexity surrounding Basel
II norms
• Business Interruption Valuation and Property
Coverage
• Mergers & Acquisitions related assistance
• Assessing & assuaging Cyber and Privacy
Risks owing to an increasing reliance on
technology
• Identifying and resolving issues relating to
Directors & Officers’ liability

29. MARSH 22/12/2015
Construction, Power & Utilities (CPU)
Your needs
CPU Practice provides world class risk advisory and transactional services to the
entire infrastructure sector. We cater to various industries including Power,
Renewable Energy, Metal, Mining, Mineral, Transport, Construction and
telecommunication.
Our solutions
 Risk engineering
 Insurance market review
 Managed mitigation/reduction of public sector
risk to the project
 Identification, quantification, pricing and
transfer of risk
 Expertise in lender advisory in identifying gaps
between project risks and borrower’s risk
retention and transfer arrangements
 Facilitating ongoing lender protection through
borrower risk
 Prior experience and understanding of the
dynamics of the utilities sector
 Proven experience placing coverage at
favorable terms and conditions with
insurance markets that specialize in
underwriting power and utility industry risks.
 Program review, gap analysis, and
recommendations for alternative solutions
 Industry-focused claim expertise.

30. MARSH 22/12/2015
Marine
Your needs
Marine Practice offers comprehensive global insurance and insurance-related
solutions to ship owners, charterers, cargo owners, traders, contractors to the
offshore oil and gas and construction industries, port authorities, terminal
operators, and shipyards.
Our solutions
• Cargo covers including project cargo
• Hull, P&I, War and loss of hire for ship
owners/operators
• Charterers cover
• Managers and operators’ cover
• Ports and terminals cover
• MTO/ NVOCC/ Freight Forwarders Liability
• Marine liabilities
• Claims and crisis management
• A firm that can access and leverage its global
marine capacity
• Bench strength in all geographies, to advise
clients, giving insights that better inform their
decision-making processes.
• Access to a market leading claims team for
maximizing coverage and enabling quick
recoveries.

31. MARSH 22/12/2015
Private Equity and M&A (PEMA)
Your needs
Private Equity and M&A Practice has extensive experience assisting enterprises
on Private Equity and M&A transaction-related engagements. This experience,
coupled with Marsh’s extensive network of offices around the world, allows us to
provide substantive advice to Private Equity funds and companies involved in a
merger or acquisition, divestiture, distressed situation, or other corporate
restructuring both for incoming and outgoing transactions.
Our solutions
 Multidisciplinary team of transaction specialists
that come from multiple backgrounds including
insurance, banking, legal, and accounting.
 Experience driven solutions from having
worked on hundreds of cross-border
transactions and Private Equity transactions
 The core of our Private Equity and M&A
advisory service is focused on:
– Pre-acquisition due diligence advice
– Private Equity fund level advice
– Transaction-related insurance solutions,
including: representation and warranty
insurance protection, contingent liability
insurance, and other lines
– Post-transaction integration and
optimization
 Help in obtaining a clearer picture of the
value of the liabilities and assets being
acquired, which can result in:
– A more efficient purchase price
– An improved sale/purchase agreement
– Smoother, faster integration
– Operational cost synergies
– Improved corporate governance
 Risk Management framework for Private
Equity Funds and Portfolio Companies.

32. MARSH 22/12/2015
Marsh Risk Consulting (MRC)
Specialized Expertise: Risks, Disputes, Strategy
Your needs
Marsh Risk Consulting (MRC) provides global customized consulting solutions
focused on business success.
MRC has extensive experience assisting boards, corporate executives,
operational leaders, and risk managers with developing enterprise-wide
solutions, building resiliency, and achieving their short- and long-term objectives.
Our solutions
• Business Continuity Risk Management
• Claims Consulting
• Insurance Archaeology/Mass Tort/Complex
Claims
• Reputational Risk and Crisis Management
• Enterprise Risk Management
• Product Risk Consulting
• Property Risk Consulting
• Supply Chain Risk Management
• Workforce Strategies/Human Capital
• Alignment with other Marsh & McLennan
companies to provide a full range of solutions
• Global Reach
• Deep Technical Expertise:
– Experience and expertise across
industries
– Understanding of governance and
compliance issues
– Risk modeling and analytics
• Multidisciplinary, cross-practice and cross-
geography teams to aid a holistic solution.

33. MARSH 22/12/2015
Marsh Claims Practice
Delivering Claims Results
Your needs
The Marsh Claims Practice is a global network of over 1,300 dedicated claims
resources spanning more than 80 countries providing local knowledge and
prompt action for clients’ claims anywhere in the world.
Our solutions
• Coverage advocacy and collections
• Reporting of claims/losses to primary and
excess carriers
• Guidance for clients to assist them with direct
reporting their own routine claims
• Claims strategies and project management
for major losses
• Claim reviews, pre- and post-loss advice
• Catastrophic claim response
• Diversified knowledge base including
backgrounds in law, accounting, engineering,
adjusting, and more.
• Access to risk specialists and consultants
with extensive industry and product
experience.
• Strong market and senior carrier
relationships assist in resolving client issues.
• Technical and jurisdictional expertise that
delivers results and drives outcomes for our
clients.

34. MARSH
The information contained herein is based on sources and analysis we believe reliable and should be understood to be generalrisk management insurance information only. If these
assumptions should be incorrect, incomplete or inapplicable and if conditions and factors should change, the opinion and advices provided would be materially affected. This information is not
intended to be taken as advice with respect to any individual situation and cannot be relied upon as such. This document is owned by Marsh; its contents or any portion thereof may not be
copied or reproduced in any form without the permission of Marsh.
Statements concerning financial, regulatory or legal matters should be understood to be general observations based solely on our experience as risk consultants and may not be relied upon as
financial, regulatory or legal advice, which we are not authorized to provide. All such matters should be reviewed with appropriately qualified advisors in these areas. Marsh India insurance
Brokers Pvt Ltd is JV Company of Marsh Inc a global leader in risk management, risk consulting and insurance broking
Copyright 2013 Marsh India Insurance Brokers Pvt Ltd. All rights reserved. Compliance IND-20130719-C