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Nationality: Saudi / Married
Seeking a job in well establish and reputable organization
12 Years in Saudi Fransi Bank.
6 Month with Gulf International Bank in Bahrain under retail operation department.
Currently on the job as Corporate Branch Manager & Operations of Jeddah branch.
Banking institute holds a certificate from Sama.
Performance management workshop certificate on Aug 2013.
Participate in the development of the branches system certificate on Sep 2011.
Awareness program for the exploitation of inside information in trading certificate
on Nov 2012.
Anti-fraud awareness program certificate on Nov 2012.
Anti-money laundering and terrorism certificate on Nov 2012.
Compliance training certificate on Nov 2012.
Anti-money laundering and combating terrorist financing certificate on Dec 2009.
Anti-money laundering and combating terrorist financing certificate on Aug 2004.
Defect fraud and counterfeiting certificate on Jun 2002.
Jan- 2008-Present BANK SAUDI FRANSI Jeddah K.S.A
OPERATIONS SUPPORT OFFICER
(HEAD OFFICE WESTREN REGION MANEGMENT)
- Supporting all branches in western regions such as:
Checking internal account for each branch.
Monitoring all documents for deceased account.
In charge of ATM claims for customer and non-customers of the bank.
Ensure the completeness of SAMA inquires/request with the branches.
Finalize ATM reconciliation on daily bases.
Responsible on customer issues resolved.
Manage compliance and Audit issues.
Support the new relocation branches to ensure the custodies of the each branch on the right place.
Support branches in any issues such as: systems problems, change user names for the staff, any
duplicate amount on customer account.
Monitoring discrepancy’s all tellers’ transactions.
Finalize SAMA approval for personals checks.
Coordinate with Compliance department for approval to open the special Accounts.
Responsible to open any dormant and freeze accounts.
In charge of any charge back for the customer.
Process Company payroll.
Customer care issues .
Reconciliation of clearing and collection CHQs
2006-2008 BANK SAUDI FRANSI Jeddah K.S.A
Operation Manger Officer
Checking all transactions of Tellers
Clearing and collection CHQ
Checking of the final report on the daily transaction for the branch.
Serve corporate clients
2004-2006 BANK SAUDI FRANSI Jeddah K.S.A
Responsible for cash drawer and all of the functions that pertain to it. Balance cash drawers and do cash audits
Checking and monitoring teller balance, if not, search for t overage or shortage.
Motivate the tellers. Make sure they are hitting their goals and objectives.
Responsible to train other tellers on how to operate a cash drawer, and lead instructions on how to provide
world class customer service
Responsible on replenishing the automated teller machines and transferring money to the vault, and auditing
the vault, in conjunction with another employee, on a regular basis.
2002-2004 BANK SAUDI FRANSI Jeddah K.S.A
Perform unit teller duties and process all types of customer transactions on bank’s product, effectively and
efficiently with accuracy while following department procedure manual. Explore possibilities of cross selling
the existing bank product and make efforts to attract new business.
High School and still study a Bachelor of HR in King Abdulaziz University. Jeddah-K.S.A
Foot Ball, Travelling
References : Available upon request.