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Communication.pptx

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Communication.pptx

  1. 1. COMMUNICATION Presented by Mohamed Ali Zromba Demonstrator in Psychiatric and Mental Health Nursing Department Faculty of nursing – Monsoura University
  2. 2. Communication is a basic for human relationship, without it, there is no sort of relation will developed. As a psychiatric nurse, it is very important to understand the client and being understood by the client. This can be attained through studying communication process. Introduction
  3. 3. Definition -Communication is a continuous circular process by which information such as ideas attitudes and feeling is transmitted between people and their environment .
  4. 4. Purpose of Communication 1-To understand and be understood. 2-Communicate our beliefs & values. 3-Communicate perceptions & meanings. 4-Convey interest and understanding or insult and judgment. 5-Interaction with others gives the individual sense of identity and being a person’s . 6-Maintain, establish productive relationship.
  5. 5. Communication Model *Berlo’s model 1- The stimulus (referent). 2- Sender (encoder). 3- Message. 4- Medium (channel) 6- feedback
  6. 6. 1-The Stimulus The stimulus can be a need for information , comfort , or advice . Ex :-  A stimulus in a nurse might be the perception the client is feeling discomfort or confusion.  A stimulus a client is feeling discomfort , pain or anxiety.
  7. 7. 2-The Sender - Is the person who initiates the transmission of information (verbal and nonverbal)
  8. 8. 3-The Message  It is the information sent or expressed by other .  The clearest message are those that are well organized and expressed in a familiar manner to the reciver.
  9. 9. 4-Mediums (Channel)  A message can be sent through an auditory (hearing) , visual (seeing) or tactile (touch) medium.  Ex. A person may send a very clear message through silence , body language ,or hug .
  10. 10. 5-Receiver (Decoder)  Is the person who receives the message.. the receiver may then respond to the sender by giving feedback to the sender.
  11. 11. 6- Feed back:  Is the measure by which the effectiveness of the message is gauged.
  12. 12. Types of Communication 1-intrapersonal. 2-interpersonal . 3-public . 4-social . 5-collegial . 6-Therapeutic.

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