@benwood

@benwood
SPONSORS

@benwood
Mobliciti
Introduction
Founded in 2009 – Mobile IT
System's Integrator
Providing End-to-End ‘Mobile and
Cloud First’ Services
Helping Enterprises Connect,
Manage & Secure Mobile Devices
'Fully Managed' Service Option

@benwood
Ranked 69th in The Sunday
Times Tech Track 100 for
the UK’s fastest growing
private technology
companies

@benwood
Some facts…
There are already more mobile devices
than people (7,5Bn) on Earth
The number of devices connected to IP networks by
2019 will be three times as high
as the global population
Globally, mobile data traffic will increase 10-fold
between 2014 and 2019 reaching 24.2 Exabyte's (i.e.
24.2 Billion Gigabytes) per month
Cybercrime is already the UK’s “most popular” crime,
accounting for 7.7M of the 14M crimes reported in
2014
Gartner predict that by 2017, 75% of mobile
security breaches will be traced to mobile Apps

@benwood
Advantage of being a
“Mobile First”
Business
IT today is about enabling business
– no longer the necessary cost of doing business!
Employees & Partners
working better, smarter
Productivity, Agility,
Efficiency, Empowerment
Making it easier for
customers to do more
business more often
Building a Better more
Efficient Business

@benwood
What the Employee of
The Future Wants….
 I want to use the device of my choice for work
 I want to connect easily, anywhere and without wires
 I don’t want to have to remember multiple passwords
 I want security without it getting in the way
 I want to search, create, edit and share documents…easily
 I want to use corporate and personal apps seamlessly
 I want it to just work!

@benwood

@benwood
Presented to Client X by
Presenter Name
Date Month Year
Poacher Turned Gamekeeper
By Andy Brown, COO at Mobliciti
September 2016

@benwood
Agenda
 About Me
 The Mobile IT Journey
 Observations “From the Other Side”
 Key Items to Consider
 How Mobliciti Can Help
 Q&A

@benwood
Andy Brown
Joined Mobliciti June 2015
as COO / CTO
Before this….
I was a customer!
Global Head of Mobile Engineering for HSBC
Looking after 70,000 Smartphones &
3,000 Tablets in 70 Countries

@benwood
The Mobile IT Journey
- 2003
 It’s worth revisiting the journey of how we all got here
 It shapes a lot of the Challenges now faced
 Once upon a time….(not that long ago)
 Mobile Phones were dumb devices used to make calls
 Laptops were the only way to access email remotely
 And Then….

@benwood
The Mobile IT Journey
- 2007
 BlackBerry has grown beyond all expectations
 Incremental features updates make it the must have device
 For a while life was good and the devices flew out the door!
 And Then….

@benwood
The Mobile IT Journey
- 2010
 The scale of the estate is becoming an issue
 BYOD arrives. For the first time we’re being challenged to make
iOS work in the Enterprise
 The BlackBerry team is now the Mobile Team
 And Then….

@benwood
The Mobile IT Journey
- 2015
 The issues are starting accumulate!
 Expectations have changed
 Mobiles are now Business Critical devices
 Mobile Email has lost the wow factor
 Intranet and Apps are now the focus
 Increasingly users see their personal Phone as superior to
corporate offerings
 Projects have delivered Managed iPads with limited success
 BYOD hasn’t delivered on all it promised
 And it’s still growing!

@benwood
The Mobile IT Journey
– Legacy
 The size of the Mobile team is an issue
 The number of environments being supported is
unsustainable
 The estate has gone from 0 to 75,000 devices in 14 years
 The complexity of Mobile has changed
 The costs for Mobile have exploded
 User expectations are now far beyond being impressed by
Email on a train!

@benwood
Observations from the
Other Side
 Many of the issues I faced as a customer I see elsewhere also
 Nobody has “THE” answer anymore
 Just keeping up is a struggle
 Overall Mobile is now a significant cost to the business
 The threat to Mobile is now significant, but most organisations are flying
blind to the risk
 The worlds of Mobile and Cloud have collided
 The wider risk of Shadow IT is particularly relevant to Mobile

@benwood
How to Move forward
 Get out of the “EMM Loop”
 Take control of the risks
 Focus on building the additional use cases for Mobile
 Apps really are the answer
 Even “simple” Apps that perform one function are viewed more
favourably by users than an intranet page
 The App Store is full of answers to questions not asked yet!
 MS Office on Mobile is a good place to start
 The key is to get your Mobile Strategy aligned into the wider Business
Strategy (and therefore the wider IT Strategy).
 Good example – Wireless Strategy driving Mobile adoption

@benwood
How Mobliciti can help
 We’re here to bring market leading partners to your attention to help you
plan for 2017 and beyond
 Mobile Threat Prevention is now necessary
 We have a proven track record delivering this technology
 Your Mobile Spend can be optimised by our experts
 Our Managed Services can give your teams their time back, but allow
you to retain control
 We have solutions that allow you to take control of the Cloud
 Our expertise can be leveraged to extend your teams
 We can help you to be prepared for the next Explosion of demand

@benwood
Thank you. Questions?
| Tel: 01483 658100 |
www.mobliciti.com

@benwood

@benwood
Securing Cloud Access
for Mobile Applications
Alistair Mutch

@benwood
In the beginning

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mobile or transportable

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2011 “no you cannot have an iPhone”

@benwood
It took over your home
+ 1 Time capsule
iPhone iPad Mac Watch TV iPod
Eric 1+3 1 1 2
Jean 1+2 1+1 1 +2
Sam 2+2 1+1 1 1 1 +3
Robin 2+2 1 1 +2
Skittles 1

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the other one

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whoops

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enabled

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what you bought was the UX/App

@benwood
Would you like to supersize that sir ?
The smaller the screen the
greater the desire to move to
App through UI benefits.
The browser is no longer the
choice for content access.
Productivity in micro-apps
and mobility remains highest
anywhere.

@benwood
Crafty little devils

@benwood
cloud adoption from a mobile app position
Salesforce Office365 Workday SAP Oracle
Concur Google Drive box Dropbox

@benwood
what do I need for cloud
Access Control. Ingress encryption.
(Non-persistent data in browsers)
Federated identity (User ID & PW)
Browser-to-Cloud
Identity / IDP

@benwood
what do I need
Access Control. Ingress encryption.
(Non-persistent data in browsers)
Federated identity (User ID & PW)
Browser-to-Cloud
Identity / IDP
Mobile apps are becoming #1
way to access enterprise cloud
data & email
Data is persistent.
Apps can be anywhere.
Traditional cloud
security
insufficient
Mobile App-to-Cloud

@benwood
derived credentials become mandatory
Enterprise cloud data and email wanders
onto unsecured mobile device
Data leakage between mobile apps
Data leakage via apps into unauthorized
clouds
Long-lived app authentication provides
side-door into enterprise cloud
Unsecured apps are vulnerable to attack
Data can’t be deleted creates security and
compliance risks.
Sales rep downloads work cloud apps (such as Salesforce or
email) to Family’s unsecured iPad.
Data moves into the app on an unsecured device.
Family iPad
Problem
Honest mistake: Employee downloads business apps
directly from public app stores (Vs enterprise app
store)…even on a secured device.
Data moves into an unsecured work app.
Sloppy app
download
Problem
Sales rep finds cool 3rd party app that connects directly
into cloud service API’s – or locally on the device (e.g.
SalesMesh or Pulsar).
Data now in completely uncontrolled 3rd party app
3rd party
Parasite -App
Problem
Cloud email service directly download into (1) mobile apps
and (2) native OS clients via ActiveSync.
Traditional Cloud Security vendors can’t control ActiveSync to ensure
enterprise email only lands in secure email apps
Cloud Email
Problem

@benwood
Interface to the cloud
Foundational Security Platform
for Modern World
Security
Platform for
Mobile & Modern
OSMobile-Cloud Security:
Correlated Conditional Access
Desktop-Cloud Security:
Access Control, Inspect &
Encryption
CASB
Mobile-Premise Security:
Access Control, Per-AppTunnel,
& 2-factor SSO to premise apps
Salesforce Office365 Workday SAP Oracle
Concur Google Drive Box Dropbox
Identity/SAML
Azure
Active
Directory
Mobile Threat
Modern
OS Security:
Mail, Apps,
Web, Device

@benwood
retain transparent user experience
Standard
Authentication
CASB
Identity/IDP
(SAML)User ID?
Secure Device?
Secure App?
Salesforce Office365 Workday
SAP Oracle Concur
Google Drive box Dropbox
Biz Apps
(secured)
Conditional Access Approved
Conditional Access Denied
Biz Apps
(not secured)
Personal Apps &
Cloud Services
Optional: Steer mobile app
traffic to CASB for further
inspection
No special App or Identity coding

@benwood
Security

@benwood
security homework
GDPR bit.ly/migdpruk
California Legislation bit.ly/micallaw
Sentry and patents bit.ly/mipatent
FIPS 140-2 bit.ly/mifips1402
DISA bit.ly/midisa
MDMPPv2/CC bit.ly/mimdmpp
Derived Credentials bit.ly/mipivdc
HIPPA bit.ly/mihippa
Retail PCI bit.ly/mipcicomp
Moral Imperative bit.ly/misanbern
MFC2016 bit.ly/mimfc2015

@benwood
tools
http://bit.ly/mimat http://bit.ly/midiscport

@benwood
Thank you.
Feedback ?
alistair@mobileiron.com

@benwood
Consumer-Led Tech in IT
Mobliciti Technology Showcase
Ben Wood, CCS Insight

@benwood

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units
smart
phones

@benwood
0.68
0.54 0.49 0.41 0.34 0.26 0.21
0.61
0.44 0.46
0.48
0.46
0.45
0.40
0.11
0.44
0.90 1.02 1.14 1.29 1.44 1.58
1.96 1.98 2.04 2.08 2.13 2.17 2.20
0
0.5
1
1.5
2
2.5
2014 2015 2016 2017 2018 2019 2020
Mobile Phone Shipments by Technology, Worldwide (M)
CDMA GSM WCDMA TD-SCDMA LTE/TD-LTE Others

@benwood
Devices Apps Information
 iOS support
 Experimental apps
 Point products
 Risk
 Multi-device
 Targeted apps
 Platform
 Enablement
 Wearables and sensors
 Intelligent apps
 Multichannel Architecture
 Transformation
2010-2013
Consumerisation of IT
2013-2016
Mobile first
2016+
Digital enterprise?

@benwood
Consumer Trends in Business

@benwood
Base: All respondents (1,207). US (518), UK (145), France (136), Italy (128), Germany (137), Sweden (143).
Q16: And thinking about brands of smartphones, phablets and tablets, how credible are the following brands for use in the workplace?
= 8th = 6th
1.
2.
3.
4.
5.

@benwood

@benwood Source: CCS Insight Mobile Technology at Work Employee Survey 2015
41% of employees say mobile
business apps are already
changing the way they work

@benwood
4.1 average number of apps used
by employees for work
Source: CCS Insight Mobile Technology at Work Employee Survey 2016

@benwood
Base: All respondents using apps (518)
Q: Which of the following mobile applications (apps) do you use on a mobile device (smartphone/tablet) for work purposes?
1. Office 37%
2. Adobe 30%
3. Skype 28%
4. Linkedin 27%
5. Whatsapp 27%
6. Google 25%
7. Facebook 23%
8. Dropbox 23%
Regular
9. Twitter 15%
10. Citrix 14%
11. Amazon 13%
12. Lync 13%
13. Concur 11%
14. Rmt. Desktop 11%
15. Salesforce 9%
Occasional
16. SAP 7%
17. Yammer 6%
18. Evernote 6%
19. Box 4%
20. Workday 3%
21. Docusign 3%
22. Jabber 2%
23. Slack 2%
24.Roambi 1%
Rare

@benwood
55% of employees do NOT have a
formal process for requesting apps
Source: CCS Insight Mobile Technology at Work Employee Survey 2016

@benwood
72% of employees do NOT have a
company app store
Source: CCS Insight Mobile Technology at Work Employee Survey 2016

@benwood
Wearables

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Virtual and Augmented Reality

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Over 40 million smartphone
VR headsets in use by 2017
A billion dollar business by 2018

@benwood

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Education
Insurance
Logistics
and
Fulfilment
Technical and
customer
support
Construction
Architecture
and design
Games Video Social Travel

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audience

@benwood
Image courtesy of Dr Max Mallia-Parfitt, COINS:FULCRO 2016

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Consumer Led Tech in IT
Mobliciti Technology Showcase
Q & A
@benwood

@benwood