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Leveraging	
  Social	
  Media	
  for	
  
Regional	
  Marketing	
  
Report	
  compiled	
  by	
  	
  
www.mindshiftinteractive.com	
  	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Statistics	
  
•  Google	
  launched	
  its	
  Translator	
  in	
  Hindi	
  in	
  2007,	
  and	
  its	
  Hindi	
  portal	
  in	
  2009	
  
•  In	
  September	
  2011,	
  Twitter	
  launched	
  regional	
  content	
  delivery	
  in	
  Hindi	
  
•  Google	
  and	
  Facebook	
  offer	
  Search	
  in	
  9	
  Indian	
  languages	
  -­‐	
  Hindi,	
  Bengali,	
  
Gujarati,	
  Marathi,	
  Punjabi,	
  Tamil,	
  Telugu,	
  Kannada	
  or	
  Malayalam	
  
•  IndiBlogger,	
  a	
  popular	
  Indian	
  blog	
  portal,	
  hosted	
  350	
  Hindi	
  blogs	
  in	
  2010	
  
(Currently	
  1861)	
  
•  Around	
  64%	
  of	
  rural	
  internet	
  users	
  (24.3	
  million	
  active	
  users	
  out	
  of	
  a	
  total	
  of	
  38	
  
million)	
  use	
  the	
  internet	
  in	
  their	
  local	
  language	
  
•  The	
  vernacular	
  sites	
  are	
  growing	
  at	
  56	
  %	
  YOY	
  and	
  English	
  sites	
  just	
  by	
  11%	
  
YOY	
  
Powered	
  by	
  MindShift	
  Metrics	
  
According	
  to	
  a	
  latest	
  study	
  jointly	
  done	
  by	
  Internet	
  and	
  Mobile	
  
Association	
  of	
  India	
  (IAMAI)	
  and	
  IMRB	
  International	
  
Regional	
  language	
  content	
  availability	
  can	
  boost	
  
the	
  growth	
  of	
  Internet	
  in	
  India	
  by	
  24	
  percent	
  
	
  
Powered	
  by	
  MindShift	
  Metrics	
  
•  Rural	
  India:	
  27	
  %	
  of	
  
the	
  users	
  use	
  Hindi	
  
to	
  access	
  online	
  
content,	
  followed	
  
by	
  Marathi	
  and	
  
Tamil	
  languages	
  
	
  
•  Urban	
  India:	
  60	
  %	
  of	
  
the	
  users	
  access	
  
online	
  content	
  in	
  
Hindi,	
  followed	
  by	
  
Tamil	
  and	
  Marathi	
  
languages	
  
Hindi	
  	
  -­‐	
  The	
  2nd	
  most	
  widely	
  preferred	
  language,	
  after	
  English	
  in	
  India	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Changing	
  numbers	
  on	
  Facebook	
  
Facebook	
  currently	
  supports	
  80+	
  Languages	
  worldwide	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Audiences	
  define	
  the	
  language	
  
English	
  is	
  Number	
  1	
  on	
  Facebook,	
  but	
  dipping!	
  
	
  
When	
  you	
  create	
  a	
  Facebook	
  account,	
  your	
  language	
  is	
  defaulted	
  based	
  on	
  your	
  region	
  but	
  
you	
  can	
  also	
  change	
  it	
  according	
  to	
  your	
  preferences.	
  Users	
  interviewed	
  felt	
  comfortable	
  
using	
  Facebook	
  in	
  English	
  while	
  a	
  growing	
  population	
  believed	
  their	
  local	
  language	
  helped	
  
them	
  be	
  more	
  grammatically	
  correct	
  in	
  their	
  communication	
  with	
  others.	
  	
  
	
  
Countries	
  like	
  Brazil,	
  India,	
  Mexico,	
  Indonesia	
  and	
  regions	
  in	
  Africa	
  are	
  
seeing	
  a	
  rapid	
  growth	
  in	
  Facebook	
  users.	
  	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Indians	
  prefer	
  to	
  write	
  using	
  
English	
  alphabets,	
  even	
  
though	
  the	
  content	
  may	
  
read	
  out	
  in	
  Hindi	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Pinterest	
  brings	
  Hindi	
  language	
  	
  
support	
  for	
  Indian	
  users	
  
Powered	
  by	
  MindShift	
  Metrics	
  
•  On	
  March	
  19th	
  2014,	
  	
  Pinterest	
  announced	
  an	
  update	
  specifically	
  for	
  Indian	
  users	
  -­‐	
  
language	
  support	
  for	
  Hindi	
  -­‐	
  as	
  a	
  part	
  of	
  its	
  app	
  update	
  for	
  Android	
  and	
  iOS	
  
•  India	
  has	
  second	
  highest	
  user	
  base	
  when	
  it	
  comes	
  to	
  Facebook	
  or	
  	
  Linkedin	
  or	
  
Twitter	
  but	
  in	
  case	
  of	
  	
  Pinterest,	
  India	
  	
  accounts	
  for	
  only	
  9.3%	
  of	
  userbase	
  
•  This	
  probably	
  is	
  the	
  reason	
  why	
  Pinterest	
  launched	
  the	
  Hindi	
  version,	
  to	
  attract	
  
millions	
  of	
  Indian	
  who	
  are	
  on	
  the	
  internet,	
  but	
  are	
  not	
  comfortable	
  with	
  English	
  
language	
  
Powered	
  by	
  MindShift	
  Metrics	
  
	
  
Brands	
  leveraging	
  Social	
  Media	
  
using	
  regional	
  languages	
  
BBC	
  –	
  Hindi	
  (Facebook	
  &	
  Google)	
  
Bangalore	
  Traffic	
  Police	
  
AAP	
  Kerala	
  
Maharashtra	
  Times	
  
Powered	
  by	
  MindShift	
  Metrics	
  
§  Started	
  in	
  July	
  2011,	
  BBC	
  Hindi	
  is	
  a	
  1.4	
  Million	
  Fan	
  Page	
  with	
  an	
  Engagement	
  Ratio	
  of	
  approx	
  9%	
  	
  
§  NDTV	
  (English)	
  on	
  the	
  other	
  hand	
  has	
  a	
  3	
  Million	
  Fan	
  Page	
  with	
  an	
  Engagement	
  Ratio	
  of	
  approx	
  7.5%	
  
§  An	
  Engagement	
  Ratio	
  of	
  9%	
  shows	
  that	
  the	
  audiences	
  engaging	
  are	
  relating	
  to	
  the	
  content	
  and	
  
conversing	
  too,	
  delivering	
  an	
  ER	
  higher	
  than	
  what	
  other	
  players	
  receive.	
  
§  BBC	
  Hindi	
  has	
  used	
  this	
  strategy	
  to	
  tap	
  markets	
  where	
  other	
  new	
  players	
  have	
  not	
  made	
  a	
  mark.	
  	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Hindi	
  content	
  on	
  Google+	
  is	
  helping	
  BBC	
  India	
  to	
  increase	
  the	
  relevancy	
  of	
  their	
  
content,	
  thus	
  increasing	
  their	
  SEO	
  rank.	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Maharashtra	
  Times	
  
Maharashtra	
  Times	
  use	
  their	
  regional	
  language	
  Marathi	
  as	
  a	
  relevant	
  move	
  
towards	
  tapping	
  their	
  audience.	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Aam	
  Aadmi	
  Party	
  Kerala	
  
AAP	
  is	
  leveraging	
  Social	
  Media	
  to	
  its	
  best	
  with	
  individual	
  Facebook	
  pages	
  for	
  every	
  
state.	
  The	
  party	
  has	
  gone	
  one	
  step	
  ahead	
  and	
  even	
  started	
  communicating	
  with	
  its	
  
audience	
  in	
  regional	
  languages.	
  	
  Eg.	
  AAP	
  Kerala	
  
Powered	
  by	
  MindShift	
  Metrics	
  
English	
  +	
  Kannad	
  =	
  Social	
  Message	
  
Powered	
  by	
  MindShift	
  Metrics	
  Powered	
  by	
  Mindshift	
  Interactive	
  
Another	
  benchmark	
  -­‐	
  Advertising	
  
to	
  Regional	
  Audiences	
  
Via	
  Facebook	
  &	
  Google	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Airtel	
  India	
  
Airtel	
  India	
  has	
  gone	
  one	
  step	
  ahead	
  and	
  started	
  targeting	
  regional	
  content	
  to	
  
the	
  relevant	
  audience.	
  	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Way	
  Ahead	
  for	
  Regional	
  Marketing	
  
•  The	
  last	
  decade	
  has	
  witnessed	
  unprecedented	
  Internet	
  diffusion	
  in	
  India.	
  	
  
•  Over	
  the	
  past	
  three	
  years	
  alone,	
  Internet	
  usage	
  in	
  India	
  increased	
  from	
  100	
  to	
  200	
  million	
  
people.	
  
•  The	
  increase	
  has	
  not	
  taken	
  place	
  only	
  among	
  the	
  Urban	
  but	
  also	
  amongst	
  the	
  Rural	
  Indian	
  
population.	
  
•  Regional	
  marketing	
  is	
  thus	
  going	
  to	
  be	
  essential	
  and	
  crucial	
  for	
  advertising	
  in	
  the	
  future	
  and	
  its	
  
time	
  for	
  brands	
  to	
  capitalize	
  on	
  the	
  same	
  at	
  the	
  earliest.	
  
•  Regional	
  Marketing	
  will	
  impact	
  not	
  just	
  Facebook	
  usage	
  but	
  also	
  advertising	
  in	
  order	
  to	
  increase	
  
Google	
  &	
  SEO	
  Ranks,	
  providing	
  content	
  of	
  higher	
  relevance	
  to	
  different	
  segments.	
  
•  The	
  question	
  is	
  not	
  whether	
  the	
  consumption	
  of	
  your	
  brand	
  is	
  currently	
  only	
  by	
  an	
  English-­‐
speaking	
  audience	
  but	
  whether	
  if	
  you	
  want	
  to	
  reach	
  far	
  out	
  and	
  wider	
  across	
  India	
  
Powered	
  by	
  MindShift	
  Metrics	
  
Insightful Digital Outreach assures an
innovative & sustained engagement.
www.mindshiftinteractive.com	
  	
  

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Regional Marketing through Social Media

  • 1. Leveraging  Social  Media  for   Regional  Marketing   Report  compiled  by     www.mindshiftinteractive.com    
  • 2. Powered  by  MindShift  Metrics   Statistics   •  Google  launched  its  Translator  in  Hindi  in  2007,  and  its  Hindi  portal  in  2009   •  In  September  2011,  Twitter  launched  regional  content  delivery  in  Hindi   •  Google  and  Facebook  offer  Search  in  9  Indian  languages  -­‐  Hindi,  Bengali,   Gujarati,  Marathi,  Punjabi,  Tamil,  Telugu,  Kannada  or  Malayalam   •  IndiBlogger,  a  popular  Indian  blog  portal,  hosted  350  Hindi  blogs  in  2010   (Currently  1861)   •  Around  64%  of  rural  internet  users  (24.3  million  active  users  out  of  a  total  of  38   million)  use  the  internet  in  their  local  language   •  The  vernacular  sites  are  growing  at  56  %  YOY  and  English  sites  just  by  11%   YOY  
  • 3. Powered  by  MindShift  Metrics   According  to  a  latest  study  jointly  done  by  Internet  and  Mobile   Association  of  India  (IAMAI)  and  IMRB  International   Regional  language  content  availability  can  boost   the  growth  of  Internet  in  India  by  24  percent    
  • 4. Powered  by  MindShift  Metrics   •  Rural  India:  27  %  of   the  users  use  Hindi   to  access  online   content,  followed   by  Marathi  and   Tamil  languages     •  Urban  India:  60  %  of   the  users  access   online  content  in   Hindi,  followed  by   Tamil  and  Marathi   languages   Hindi    -­‐  The  2nd  most  widely  preferred  language,  after  English  in  India  
  • 5. Powered  by  MindShift  Metrics   Changing  numbers  on  Facebook   Facebook  currently  supports  80+  Languages  worldwide  
  • 6. Powered  by  MindShift  Metrics   Audiences  define  the  language   English  is  Number  1  on  Facebook,  but  dipping!     When  you  create  a  Facebook  account,  your  language  is  defaulted  based  on  your  region  but   you  can  also  change  it  according  to  your  preferences.  Users  interviewed  felt  comfortable   using  Facebook  in  English  while  a  growing  population  believed  their  local  language  helped   them  be  more  grammatically  correct  in  their  communication  with  others.       Countries  like  Brazil,  India,  Mexico,  Indonesia  and  regions  in  Africa  are   seeing  a  rapid  growth  in  Facebook  users.    
  • 7. Powered  by  MindShift  Metrics   Indians  prefer  to  write  using   English  alphabets,  even   though  the  content  may   read  out  in  Hindi  
  • 8. Powered  by  MindShift  Metrics   Pinterest  brings  Hindi  language     support  for  Indian  users  
  • 9. Powered  by  MindShift  Metrics   •  On  March  19th  2014,    Pinterest  announced  an  update  specifically  for  Indian  users  -­‐   language  support  for  Hindi  -­‐  as  a  part  of  its  app  update  for  Android  and  iOS   •  India  has  second  highest  user  base  when  it  comes  to  Facebook  or    Linkedin  or   Twitter  but  in  case  of    Pinterest,  India    accounts  for  only  9.3%  of  userbase   •  This  probably  is  the  reason  why  Pinterest  launched  the  Hindi  version,  to  attract   millions  of  Indian  who  are  on  the  internet,  but  are  not  comfortable  with  English   language  
  • 10. Powered  by  MindShift  Metrics     Brands  leveraging  Social  Media   using  regional  languages   BBC  –  Hindi  (Facebook  &  Google)   Bangalore  Traffic  Police   AAP  Kerala   Maharashtra  Times  
  • 11. Powered  by  MindShift  Metrics   §  Started  in  July  2011,  BBC  Hindi  is  a  1.4  Million  Fan  Page  with  an  Engagement  Ratio  of  approx  9%     §  NDTV  (English)  on  the  other  hand  has  a  3  Million  Fan  Page  with  an  Engagement  Ratio  of  approx  7.5%   §  An  Engagement  Ratio  of  9%  shows  that  the  audiences  engaging  are  relating  to  the  content  and   conversing  too,  delivering  an  ER  higher  than  what  other  players  receive.   §  BBC  Hindi  has  used  this  strategy  to  tap  markets  where  other  new  players  have  not  made  a  mark.    
  • 12. Powered  by  MindShift  Metrics   Hindi  content  on  Google+  is  helping  BBC  India  to  increase  the  relevancy  of  their   content,  thus  increasing  their  SEO  rank.  
  • 13. Powered  by  MindShift  Metrics   Maharashtra  Times   Maharashtra  Times  use  their  regional  language  Marathi  as  a  relevant  move   towards  tapping  their  audience.  
  • 14. Powered  by  MindShift  Metrics   Aam  Aadmi  Party  Kerala   AAP  is  leveraging  Social  Media  to  its  best  with  individual  Facebook  pages  for  every   state.  The  party  has  gone  one  step  ahead  and  even  started  communicating  with  its   audience  in  regional  languages.    Eg.  AAP  Kerala  
  • 15. Powered  by  MindShift  Metrics   English  +  Kannad  =  Social  Message  
  • 16. Powered  by  MindShift  Metrics  Powered  by  Mindshift  Interactive   Another  benchmark  -­‐  Advertising   to  Regional  Audiences   Via  Facebook  &  Google  
  • 17. Powered  by  MindShift  Metrics   Airtel  India   Airtel  India  has  gone  one  step  ahead  and  started  targeting  regional  content  to   the  relevant  audience.    
  • 18. Powered  by  MindShift  Metrics   Way  Ahead  for  Regional  Marketing   •  The  last  decade  has  witnessed  unprecedented  Internet  diffusion  in  India.     •  Over  the  past  three  years  alone,  Internet  usage  in  India  increased  from  100  to  200  million   people.   •  The  increase  has  not  taken  place  only  among  the  Urban  but  also  amongst  the  Rural  Indian   population.   •  Regional  marketing  is  thus  going  to  be  essential  and  crucial  for  advertising  in  the  future  and  its   time  for  brands  to  capitalize  on  the  same  at  the  earliest.   •  Regional  Marketing  will  impact  not  just  Facebook  usage  but  also  advertising  in  order  to  increase   Google  &  SEO  Ranks,  providing  content  of  higher  relevance  to  different  segments.   •  The  question  is  not  whether  the  consumption  of  your  brand  is  currently  only  by  an  English-­‐ speaking  audience  but  whether  if  you  want  to  reach  far  out  and  wider  across  India  
  • 19. Powered  by  MindShift  Metrics   Insightful Digital Outreach assures an innovative & sustained engagement. www.mindshiftinteractive.com