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Prepared By:
• Vrunda Dalal
• Milind Chitte

 Worker’s participation is a system where workers
and management share important information with
each other and participate in decision taking.
WPM

 It provides scope for employees in decision-making
of the organization.
 The participation may be at the shop level,
departmental level or at the top level.
 The participation includes the willingness to share
the responsibility of the organization by the workers.
WPM encompasses the
following:-

 A system of communication and consultation, either
formal or informal, by which employees of an
organization are kept informed about the affairs of
the undertaking and through which they express
their opinion and contribute to Participation refers to
the mental and emotional involvement of a person in
a group situation which encourages him to
contribute to group goals and share the
responsibility of achievement.
-Keith Davis
Definition of WPM

 Participation in Management gives the worker a sense of
importance, pride and accomplishment; it gives him the
freedom of opportunity for self-expression; a feeling of
belongingness with the place of work and a sense of
workmanship and creativity.
- Walpol

 To raise worker’s status in industry.
 To promote democratic practice.
 Increase productivity with joint efforts.
 Promote cordial relations.
 Prevent manipulation
Objective

 Mutual understanding
 Higher productivity
 Industrial harmony
 Industrial democracy
 Less resistance to change
 Creativity & Innovation
Importance of WPM

 Consultative participation
 Informative participation
 Administrative participation
 Associative participation
 Decision / Decisive participation
 Ownership participation
Forms of participation

 Involves a high degree of sharing of views of the
members and giving them an opportunity to express
their feelings.
 Members are consulted on matters such as:- –
Welfare amenities (work, health)
– Adoption of New Technology
– The problems emanating from it Safety
Consultative

 It ensures that employees are able to receive
information and express their views pertaining to the
matters of:-
– General economic situation.
– The state of market, production & sales programs.
– Organization & general running of the undertaking.
– The annual balance sheet & profit & loss account
statement & connected documents with explanations.
Information

 Involves a greater degree of sharing of authority and
responsibility of the management functions.
 It ensures greater share of workers’ participation in
discharge of managerial functions.
 Employees take part in decisions, which were
already taken by the Members are given little for
autonomy in the exercise of administrative and
supervisory powers with regard.
Administrative

 Welfare measures
 Supervision of safety measure
 Operation of vocational training & apprenticeship
schemes
 Preparation of schedules of working hours, breaks,
holidays
 Payment of rewards for valuable

 Highest form of participation.
 Maximum delegation of authority and responsibility of
managerial function.
 Decisions mutually taken.
 Matters concerned are
– Economic,
– Production
– Welfare
– Financial and
– Administrative policies
Decision

 Extension of consultative participation
 Management here is under the moral obligation to
accept and implement the unanimous(agreed)
decisions of the employees.
 Under this method the managers.
Associative

 Collective Bargaining
 Works Committees
 Shop / Department Council
 Joint Councils
 Board Representations
 Workers Ownership of Enterprise
 Quality Circles
 Kaizen
Levels of Participation

 ILO has defined, "Collective bargaining as,
negotiation a bout working conditions and terms of
employment between an employer and a group of
employees or one or more employee, organization
with a view to reaching an agreement wherein the
terms serve as a code of defining the rights and
obligations of each party in their
employment/industrial relations .
Collective Bargaining

 Collective :-because both the employer and the
employee act as a group rather than as individuals.
 Bargaining :- because the method of reaching an
agreement involves proposals and counter proposals,
offers and counter offers and other negotiations.

 Thus collective bargaining:
 – is a continuous process which aims at establishing
stable relationships between the parties involved.
 – is a collective process in which representatives of both
the management and employees participate.
 – not only involves the bargaining agreement, but also
involves the implementation of such an agreement.

 The process of CB cannot be called WPM in its
strongest sense as in reality;
– CB is based on the crude concept of exercising
power for the benefit of one party.
– WPM, on the other hand, brings both the parties
together and develops appropriate mutual
understanding
Loopholes in Collective
Bargaining

 Under the Industrial Disputes Act, 1947, every
establishment employing 100 or more workers is
required to constitute a works committee
 It consists of equal number of representatives from
the employer and the employees.
 The main purpose of this committee is to provide
measures for securing and preserving amity and
good relations between the employer and the
employees.
Works Committees

 Works committee deals with matters of day-to-day
functioning at the shop floor level. Works
committees are concerned with:
– Conditions of work such as ventilation, lighting and
sanitation.
– Amenities such as drinking water, canteens, dining
rooms, medical and health services.
– Educational and recreational activities.
– Safety measures, accident prevention mechanisms etc.
Functions of Work
Committee

 Lack of competence and interest on the part of
workers’ representatives.
• Employees consider it below their dignity and status
to sit alongside blue-collar workers.
• Lack of feedback on performance of Works
Committee.
Loopholes in Works
Committees

 Government of India on the 30th of October 1975
announced a new scheme in WPM.
 In every Industrial establishment employing 500 or
more workmen, the employer shall constitute a shop
council.
 Shop council represents each department or a shop
in a unit.
Shop / Department
Council

 The employers’ representatives will be nominated by the
management and must consist of persons within the
establishment.
 The workers’ representatives will be from among the
workers of the department or shop concerned.
 The total number of employees may not exceed 12.

 Assist management in achieving monthly production
targets.
 Improve production and efficiency, including
elimination of wastage of man power.
 Study absenteeism in the shop or department and
recommend steps to reduce it.
 Suggest health, safety and welfare measures to be
adopted for smooth functioning of staff.
Functions of Shop
Council

 The joint councils are constituted for the whole unit,
in every Industrial Unit employing 500 or more
workers.
 Only such persons who are actually engaged in the
unit shall be the members of Joint Council.
 A joint council shall meet at least once in a quarter.
 The chief executive of the unit shall be the
chairperson of the joint council.
 The vice-chairman of the joint council will be
nominated by the worker.
Joint Councils

 It for a period of two years.
 The decisions will be binding on both parties and will be
implemented within one month.
 In 1977 the above scheme was extended to the PSUs like
commercial and service sector organizations employing
100 or more persons.
 The organizations include hotels, hospitals, railway and
road transport, post and telegraph offices, state
electricity boards.

 Fixation of production norms
 Work planning
 Achieving production targets
 Training
 Reward policy
 Creative suggestions
 Health
 Security
Functions of Joint
Council

 This would be the highest form of industrial
democracy.
 The workers’ representative on the Board can play a
useful role in safeguarding the interests of workers.
 The worker can serve as a guide and a control
element.
 The worker can prevail top management not to take
measures
Board Representation

 Focus of workers’ representatives is different from the
focus of the remaining members of the Board.
 The worker tends to become alienated from the workers.
 The worker may be less effective with the other members
of the Board in dealing with employee matters.
 Due to the differences in the cultural ,educational
backgrounds and behavior, the employees’ representative
may feel inferior to the other members, and may feel
suffocated.
Loopholes of Board
Representation

 This involves making the workers’ shareholders of
the company by inducing them to buy equity shares.
 In many cases, advances and financial assistance in
the form of easy repayment options are extended to
enable employees to buy equity shares. Examples of
this method are available in the manufacturing as
well as the service sector.
 Advantage: Makes the workers committed to the job
and to the organization.
Worker’s Ownership Of
Enterprise

 It consists of seven to ten people from the same work
area who meet regularly to define, analyze, and
solve quality and related problems in their area.
 These circles require a lot of time and commitment
on the part of members for regular meetings,
analysis, brainstorming etc
 Most QCs have a definite life cycle – one to three
years. Few circles survive beyond this limit either
because they loose steam or they face simple
problems.
Quality Circles(QC)

 Employees become involved in decision-making,
acquire communication and analytical skills and
improve efficiency of the work place.
 Organization gets to enjoy higher savings-to-cost
ratios.
 Chances of QC members to get promotions are
enhanced
Advantages of QC

 It is also called as “Continuous Improvement”
 It is a policy of constantly introducing small
incremental changes in a business in order to
improve quality and/or efficiency.
 This approach assumes that employees are the best
people to identify room for improvement, since they
see the processes in action all the time.
Kaizen

 Improvements are based on many, small changes rather than
the radical changes that might arise from Research and
Development
 As the ideas come from the workers themselves, they are less
likely to be radically different, and therefore easier to
implement
 Small improvements are less likely to require major capital
investment than major process changes
 The ideas come from the talents of the existing workforce, as
opposed to using R&D, consultants or equipment – any of
which could be very expensive
 All employees should continually be seeking ways to improve
their own performance
Features of Kaizen

 Four of the levels of workers participation in management
are:
 1. Informative and associative participation
 2. Consultative participation
 3. Administrative participation
 4. Decision participation
 Participation is possible at all levels of the management.
It depends upon the nature of functions, the strength of
the workers, varieties of departments, attitude of trade
unions and the management.
Level of WPM

 At the initial stage, participation generally takes the
stage of informative and associative participation
where members have the right to receive information
and give opinion on matters of general economic
importance.
Informative and
associative participation

 The next level is the consultative participation where
members share their views on matters affecting their
welfare with the management. It involves a higher
degree of sharing of views. But the management has
the discretion to accept or not to accept the views
and suggestions of the employees.
Consultative
Participation:

 At the next higher level it is administrative
participation, which provides a greater degree of
share in the authority and responsibility in the
management functions. At the next higher level it is
administrative participation, which provides a
greater degree of share in the authority and
responsibility in the management functions.
Administrative
Participation:

 All other matters like wages, bonus etc., are subjects
of collective bargaining and are excluded from the
preview of the workers participation schemes the
world Individual grievances are also excluded from
its scope.
 It is important to note that participation in
management is generally taken to mean only a
general consultation on matters concerning the
safety, welfare etc., of the workers and nothing more.
The ultimate responsibility is vested in the
management.
Decision Participation:

 It is the highest level of participation where workers
are given opportunity to take part in decision
making power activities. As the name suggests, the
decision making power at this level is complete and
the delegation of authority is maximum.

 In 1920 Mahatma Gandhi had suggested that
workers contributed labour and brains, while
shareholders contributed money to enterprise, and
that both should, therefore share in its prosperity.
 The influence of Mahatma Gandhi bore fruit and for
the first time Joint Consultation was adopted in the
Cotton Textile Industry.
WPM in India

 Workers’ participation in Management Bill, 1990 was
introduced in Parliament which provided scope for
upliftment of workers.
 The Industrial Policy Resolution had suggested that
labour should be consulted in all matter concerning
industrial production & works committees .
 The Joint Management Councils were established in
1950

 Lack of initiative & interest.
 Ideological differences.
 Delay in implementation.
 Political unionism.
 Narrow scope of participative forum with limited
issue.
 Not decisive participation.
Reasons for failure of
WPM in India

 Employers resist the participation of workers.
 Dual roles of workers’ spokesman and a co-manager.
 “Born to serve and not to rule”.
 Lack of lower-level participation.
 Unwillingness of the employer to share powers

 Three groups of managerial decisions affect the
workers of any industrial establishment and hence
the workers must have a say in it
 Economic Decisions – Economic Decisions like
methods of manufacturing, automation, shutdown,
lay-offs, mergers.
 Personnel Decisions – Personnel Decisions like
recruitment and selection, promotions, demotions,
transfers, grievance settlement.
Decisions affecting
WPM

 Employer should adopt a progressive outlook. They
should consider the industry as a joint endeavour in
which workers have an equal say. Workers should
be provided and enlightened about the benefits of
their participation in the management.
 • Employers and workers should agree on the
objectives of the industry. They should recognize
and respect the rights of each other.
How can WPM be more
effective???

 There should be effective communication between
workers and management and effective consultation
of workers by the management in decisions that
have an impact on them.
 Participation should be a continuous process. To
begin with, participation should start at the
operating level of management.
 A mutual co-operation and commitment to
participation must be developed by both
management and labor

ANY
QUESTION???

THANK
YOU

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Worker for participation in management

  • 1. Prepared By: • Vrunda Dalal • Milind Chitte
  • 2.   Worker’s participation is a system where workers and management share important information with each other and participate in decision taking. WPM
  • 3.   It provides scope for employees in decision-making of the organization.  The participation may be at the shop level, departmental level or at the top level.  The participation includes the willingness to share the responsibility of the organization by the workers. WPM encompasses the following:-
  • 4.   A system of communication and consultation, either formal or informal, by which employees of an organization are kept informed about the affairs of the undertaking and through which they express their opinion and contribute to Participation refers to the mental and emotional involvement of a person in a group situation which encourages him to contribute to group goals and share the responsibility of achievement. -Keith Davis Definition of WPM
  • 5.   Participation in Management gives the worker a sense of importance, pride and accomplishment; it gives him the freedom of opportunity for self-expression; a feeling of belongingness with the place of work and a sense of workmanship and creativity. - Walpol
  • 6.   To raise worker’s status in industry.  To promote democratic practice.  Increase productivity with joint efforts.  Promote cordial relations.  Prevent manipulation Objective
  • 7.   Mutual understanding  Higher productivity  Industrial harmony  Industrial democracy  Less resistance to change  Creativity & Innovation Importance of WPM
  • 8.   Consultative participation  Informative participation  Administrative participation  Associative participation  Decision / Decisive participation  Ownership participation Forms of participation
  • 9.   Involves a high degree of sharing of views of the members and giving them an opportunity to express their feelings.  Members are consulted on matters such as:- – Welfare amenities (work, health) – Adoption of New Technology – The problems emanating from it Safety Consultative
  • 10.   It ensures that employees are able to receive information and express their views pertaining to the matters of:- – General economic situation. – The state of market, production & sales programs. – Organization & general running of the undertaking. – The annual balance sheet & profit & loss account statement & connected documents with explanations. Information
  • 11.   Involves a greater degree of sharing of authority and responsibility of the management functions.  It ensures greater share of workers’ participation in discharge of managerial functions.  Employees take part in decisions, which were already taken by the Members are given little for autonomy in the exercise of administrative and supervisory powers with regard. Administrative
  • 12.   Welfare measures  Supervision of safety measure  Operation of vocational training & apprenticeship schemes  Preparation of schedules of working hours, breaks, holidays  Payment of rewards for valuable
  • 13.   Highest form of participation.  Maximum delegation of authority and responsibility of managerial function.  Decisions mutually taken.  Matters concerned are – Economic, – Production – Welfare – Financial and – Administrative policies Decision
  • 14.   Extension of consultative participation  Management here is under the moral obligation to accept and implement the unanimous(agreed) decisions of the employees.  Under this method the managers. Associative
  • 15.   Collective Bargaining  Works Committees  Shop / Department Council  Joint Councils  Board Representations  Workers Ownership of Enterprise  Quality Circles  Kaizen Levels of Participation
  • 16.   ILO has defined, "Collective bargaining as, negotiation a bout working conditions and terms of employment between an employer and a group of employees or one or more employee, organization with a view to reaching an agreement wherein the terms serve as a code of defining the rights and obligations of each party in their employment/industrial relations . Collective Bargaining
  • 17.   Collective :-because both the employer and the employee act as a group rather than as individuals.  Bargaining :- because the method of reaching an agreement involves proposals and counter proposals, offers and counter offers and other negotiations.
  • 18.   Thus collective bargaining:  – is a continuous process which aims at establishing stable relationships between the parties involved.  – is a collective process in which representatives of both the management and employees participate.  – not only involves the bargaining agreement, but also involves the implementation of such an agreement.
  • 19.   The process of CB cannot be called WPM in its strongest sense as in reality; – CB is based on the crude concept of exercising power for the benefit of one party. – WPM, on the other hand, brings both the parties together and develops appropriate mutual understanding Loopholes in Collective Bargaining
  • 20.   Under the Industrial Disputes Act, 1947, every establishment employing 100 or more workers is required to constitute a works committee  It consists of equal number of representatives from the employer and the employees.  The main purpose of this committee is to provide measures for securing and preserving amity and good relations between the employer and the employees. Works Committees
  • 21.   Works committee deals with matters of day-to-day functioning at the shop floor level. Works committees are concerned with: – Conditions of work such as ventilation, lighting and sanitation. – Amenities such as drinking water, canteens, dining rooms, medical and health services. – Educational and recreational activities. – Safety measures, accident prevention mechanisms etc. Functions of Work Committee
  • 22.   Lack of competence and interest on the part of workers’ representatives. • Employees consider it below their dignity and status to sit alongside blue-collar workers. • Lack of feedback on performance of Works Committee. Loopholes in Works Committees
  • 23.   Government of India on the 30th of October 1975 announced a new scheme in WPM.  In every Industrial establishment employing 500 or more workmen, the employer shall constitute a shop council.  Shop council represents each department or a shop in a unit. Shop / Department Council
  • 24.   The employers’ representatives will be nominated by the management and must consist of persons within the establishment.  The workers’ representatives will be from among the workers of the department or shop concerned.  The total number of employees may not exceed 12.
  • 25.   Assist management in achieving monthly production targets.  Improve production and efficiency, including elimination of wastage of man power.  Study absenteeism in the shop or department and recommend steps to reduce it.  Suggest health, safety and welfare measures to be adopted for smooth functioning of staff. Functions of Shop Council
  • 26.   The joint councils are constituted for the whole unit, in every Industrial Unit employing 500 or more workers.  Only such persons who are actually engaged in the unit shall be the members of Joint Council.  A joint council shall meet at least once in a quarter.  The chief executive of the unit shall be the chairperson of the joint council.  The vice-chairman of the joint council will be nominated by the worker. Joint Councils
  • 27.   It for a period of two years.  The decisions will be binding on both parties and will be implemented within one month.  In 1977 the above scheme was extended to the PSUs like commercial and service sector organizations employing 100 or more persons.  The organizations include hotels, hospitals, railway and road transport, post and telegraph offices, state electricity boards.
  • 28.   Fixation of production norms  Work planning  Achieving production targets  Training  Reward policy  Creative suggestions  Health  Security Functions of Joint Council
  • 29.   This would be the highest form of industrial democracy.  The workers’ representative on the Board can play a useful role in safeguarding the interests of workers.  The worker can serve as a guide and a control element.  The worker can prevail top management not to take measures Board Representation
  • 30.   Focus of workers’ representatives is different from the focus of the remaining members of the Board.  The worker tends to become alienated from the workers.  The worker may be less effective with the other members of the Board in dealing with employee matters.  Due to the differences in the cultural ,educational backgrounds and behavior, the employees’ representative may feel inferior to the other members, and may feel suffocated. Loopholes of Board Representation
  • 31.   This involves making the workers’ shareholders of the company by inducing them to buy equity shares.  In many cases, advances and financial assistance in the form of easy repayment options are extended to enable employees to buy equity shares. Examples of this method are available in the manufacturing as well as the service sector.  Advantage: Makes the workers committed to the job and to the organization. Worker’s Ownership Of Enterprise
  • 32.   It consists of seven to ten people from the same work area who meet regularly to define, analyze, and solve quality and related problems in their area.  These circles require a lot of time and commitment on the part of members for regular meetings, analysis, brainstorming etc  Most QCs have a definite life cycle – one to three years. Few circles survive beyond this limit either because they loose steam or they face simple problems. Quality Circles(QC)
  • 33.   Employees become involved in decision-making, acquire communication and analytical skills and improve efficiency of the work place.  Organization gets to enjoy higher savings-to-cost ratios.  Chances of QC members to get promotions are enhanced Advantages of QC
  • 34.   It is also called as “Continuous Improvement”  It is a policy of constantly introducing small incremental changes in a business in order to improve quality and/or efficiency.  This approach assumes that employees are the best people to identify room for improvement, since they see the processes in action all the time. Kaizen
  • 35.   Improvements are based on many, small changes rather than the radical changes that might arise from Research and Development  As the ideas come from the workers themselves, they are less likely to be radically different, and therefore easier to implement  Small improvements are less likely to require major capital investment than major process changes  The ideas come from the talents of the existing workforce, as opposed to using R&D, consultants or equipment – any of which could be very expensive  All employees should continually be seeking ways to improve their own performance Features of Kaizen
  • 36.   Four of the levels of workers participation in management are:  1. Informative and associative participation  2. Consultative participation  3. Administrative participation  4. Decision participation  Participation is possible at all levels of the management. It depends upon the nature of functions, the strength of the workers, varieties of departments, attitude of trade unions and the management. Level of WPM
  • 37.   At the initial stage, participation generally takes the stage of informative and associative participation where members have the right to receive information and give opinion on matters of general economic importance. Informative and associative participation
  • 38.   The next level is the consultative participation where members share their views on matters affecting their welfare with the management. It involves a higher degree of sharing of views. But the management has the discretion to accept or not to accept the views and suggestions of the employees. Consultative Participation:
  • 39.   At the next higher level it is administrative participation, which provides a greater degree of share in the authority and responsibility in the management functions. At the next higher level it is administrative participation, which provides a greater degree of share in the authority and responsibility in the management functions. Administrative Participation:
  • 40.   All other matters like wages, bonus etc., are subjects of collective bargaining and are excluded from the preview of the workers participation schemes the world Individual grievances are also excluded from its scope.  It is important to note that participation in management is generally taken to mean only a general consultation on matters concerning the safety, welfare etc., of the workers and nothing more. The ultimate responsibility is vested in the management. Decision Participation:
  • 41.   It is the highest level of participation where workers are given opportunity to take part in decision making power activities. As the name suggests, the decision making power at this level is complete and the delegation of authority is maximum.
  • 42.   In 1920 Mahatma Gandhi had suggested that workers contributed labour and brains, while shareholders contributed money to enterprise, and that both should, therefore share in its prosperity.  The influence of Mahatma Gandhi bore fruit and for the first time Joint Consultation was adopted in the Cotton Textile Industry. WPM in India
  • 43.   Workers’ participation in Management Bill, 1990 was introduced in Parliament which provided scope for upliftment of workers.  The Industrial Policy Resolution had suggested that labour should be consulted in all matter concerning industrial production & works committees .  The Joint Management Councils were established in 1950
  • 44.   Lack of initiative & interest.  Ideological differences.  Delay in implementation.  Political unionism.  Narrow scope of participative forum with limited issue.  Not decisive participation. Reasons for failure of WPM in India
  • 45.   Employers resist the participation of workers.  Dual roles of workers’ spokesman and a co-manager.  “Born to serve and not to rule”.  Lack of lower-level participation.  Unwillingness of the employer to share powers
  • 46.   Three groups of managerial decisions affect the workers of any industrial establishment and hence the workers must have a say in it  Economic Decisions – Economic Decisions like methods of manufacturing, automation, shutdown, lay-offs, mergers.  Personnel Decisions – Personnel Decisions like recruitment and selection, promotions, demotions, transfers, grievance settlement. Decisions affecting WPM
  • 47.   Employer should adopt a progressive outlook. They should consider the industry as a joint endeavour in which workers have an equal say. Workers should be provided and enlightened about the benefits of their participation in the management.  • Employers and workers should agree on the objectives of the industry. They should recognize and respect the rights of each other. How can WPM be more effective???
  • 48.   There should be effective communication between workers and management and effective consultation of workers by the management in decisions that have an impact on them.  Participation should be a continuous process. To begin with, participation should start at the operating level of management.  A mutual co-operation and commitment to participation must be developed by both management and labor