Case study: DBS's digitalization in Southeast Asia
Cards & Payments Asia 2015 Brochure
1. THEFUTUREOFPAYMENTS:
INNOVATION,DISRUPTION,
COLLABORATION
22–23
APRIL 2O15
Suntec Convention Centre, Singapore
www.terrapinn.com/cardsbrochure
2OO SPEAKERS | 12O SESSIONS | 1,OOO CONFERENCE
ATTENDEES | 8,OOO EXHIBITION ATTENDEES
The power of sharing. Cards and Payments Asia runs alongside
four complementary events – one ticket buys you access to all.
Co-located with:
Early birds ticket is now available.
BOOK ONLINE NOW!
2. OMNI-CHANNEL PAYMENTS AND
MOBILE PAYMENTS WILL BE TWO OF
THE TOP THREE CHALLENGES FOR
MERCHANTS IN 2O15. ”
EDGAR, DUNN & COMPANY
“
3. Connected commerce is changing the way that retailers and merchants
transact with their customer. And the connected customer is demanding
simpler, easier and faster alternatives to cash and other traditional
payment methods.
Banks and financial institutions in turn are transforming the way they
process payments and are looking to provide innovative payment
solutions to their customers.
Digital wallets are launching across the globe, banks are developing their
own apps and now with the emergence of Bitcoin and digital currencies
the future is unpredictable. Which solution will win?
Cards and Payments Asia 2015 is the perfect place to help you navigate
the complexities of the new payments era and ensure you make the right
decisions for your business. We’re flying in some incredibly inspirational
speakers from around the world:
THE FUTURIST
Robert Scoble, Author of ‘The Age of Context’
THE INNOVATOR
Anthony Thomson, Co-Founder Metro bank and now Atom Bank
THE DISRUPTOR
Mike Brown, Regional General Manager, Uber
Our event format offers inspiration, practical advice and collaboration
with your peers. Welcome to Cards and Payments Asia 2015.
WELCOMETO
THE FUTURE
OF PAYMENTS
5. We live in a new world of personalised technology. A world
where technology knows us better than our friends. Robert
defines this new era as the Age of Context. But how is it going
to affect how you do business?
Where can you see him?
22nd April 2015, 09:00, Keynote Theatre
Raised in Silicon Valley, Robert’s finger has always been firmly on the
technology pulse. A recent profile called him “a blogger that doesn’t
need a blog”, following his decision to move away from his famous
Scobleizer blog, and focus on Facebook and Twitter. In his words, “…the
world has moved, and it is on social media”. Robert is always looking for
the next big technology in his role as Rackspace’s Startup Liaison Officer,
a role he is uniquely qualified for following his tenure as a technology
evangelist at Microsoft.
Outspoken yet respected, his opening keynote address will leave you
inspired and curious, ready for two days of learning and knowledge-sharing.
HOWCANYOU
BRING CONTEXT
TO HOWYOUDO
BUSINESS?
6. DAY1WEDNESDAY,22APRIL 2O15
PREMIUM CONFERENCE (9am – 5:30pm)
KEYNOTE: Contextual technology
FUTURE BANK
• Omnichannel banking
• Digital disruption
• Branch strategy
Strategy
PAYMENTS
• Panel: Payments
disruption and innovation
• Customer experience
RETAIL
Retail Outlook
• Panel: Asia retail market
• Retail in emerging
markets
Payments Disruption
• Economics of customer
acquisition
• Engaging with the
connected customer
• Using storytelling to win
your customers’ hearts
ECOMMERCE
Customer Acquisition
THE EXHIBITION (10:30am – 6pm)
Exhibition showcase featuring cards & payments, retail, ecommerce, future bank,
cash handling, digital ID products, services and solutions
Roundtables on Payments & Banking, Cash Handling and Fraud & Security
Roundtables on Payments & Banking, Cash Handling and Fraud & Security
On-floor Seminars
KEYNOTE: Payments innovation and disruption
Close of Conference followed by Smart Awards Asia 2015 Party
FUTURE BANK
CARDS
• Contextual Financial
Services
• Crowd funding
• Emerging markets
Opportunities
PAYMENTS
PAYMENTS
• Bitcoin and digital
currencies
• Consumer Retail
Experience
• Mobile Wallet
• Competing in an
omnichannel world
• Seamless customer
experience
• Reaching shoppers in an
omnichannel world
RETAIL
RETAIL
Omnichannel
Digital Currencies and
Wallets
• Tackling remote delivery
challenges
• Click & collect
• Grocery delivery model
ECOMMERCE
ECOMMERCE
Home Delivery
EVENTATAGLANCE
7. DAY2THURSDAY,23APRIL 2O15
CARDS PAYMENTS RETAIL ECOMMERCE
FUTURE BANK
FUTURE BANK
• Experience and
engagement
• Future bank brand
• Social opportunity
• Asia and the world
• Mobile as an online
channel
• Mobile Marketing
Customers
Mobile Banking
PAYMENTS
PAYMENTS
• Carrier billing
• Data Analytics
• Financial Inclusion
• Alternative currencies
and payments
• Cyber security threats
• Multi-channel commerce
RETAIL
RETAIL
Retail Outlook
Future Store
• Loyalty in 2020
• Personalised customer
journey
• Buying behavior of the
millennial customer
• Retail store of the future
• Integration of office and
online space
• Visual merchandising as
enhanced store
experience
Payments Opportunities
Security and Privacy
• Increasing conversion
rates and insights into
customer behavior
• Monetising digital traces
• Creating a successful
ecommerce loyalty
programme
• Manufacturer to
consumer
• Community building for
ecommerce success
• Tackling remote delivery
challenges
ECOMMERCE
ECOMMERCE
Customer Acquisition
New Business Models
PREMIUM CONFERENCE (9am – 4pm)
THE EXHIBITION (10am – 6pm)
Exhibition showcase featuring cards & payments, retail, ecommerce, future bank, cash handling, digital ID
products, services and solutions
Roundtables on Payments & Banking, Cash Handling and Fraud & Security
On-floor Seminars
KEYNOTE: Banking Disruption
Close of Conference
EVENTATAGLANCE
9. In a climate where high-street banking numbers are falling,
how can you make sure you engage with your customers and
create a compelling reason for them to stay?
Where can you see him?
23rd April 2015, 09:00, Keynote Theatre
Anthony started bucking trends in 2010 when he co-founded Metro
Bank, the first new UK high-street bank in over 150 years. In 2012, he left
Metro Bank to create Atom Bank, a new online-only bank, launching in
2015. Atom Bank will be the world’s first genuine, wholly online bank with
no established bank legacy issues.
A staunch believer in ‘customer-first’ banking, Anthony’s work is
changing the banking landscape. Join us for his keynote and take away
ideas for how you can innovate your own business for the digital future.
BANKSNEEDTOBE
ENTREPRENEURIAL
10. Andrew Koh
Deputy Chief Manager,
Risk Control,
China Construction
Bank
Angelo Roxas
Chief Operating Officer
APAC Technology and
Head of Technology
Strategic & Regulatory
Change APAC, Barclays
Sandhya
Devanathan
Managing Director of
Retail Products,
Standard Chartered Bank
Christopher Evans
Marketing Director,
Collinson Group
Carlos Silva
Co-founder, President
and COO,
Seedrs
Chandra Segaran
Senior Vice President,
Information Technology
& Strategic Development,
Transit Link
Anil
Ramachandran
EVP & Head , Retail
Unsecured Assets,
Indusind Bank
Daron Liew
Chairman/CEO,
Transnational Group of
Companies
Christian Lackner
Business Segment
Manager Smart Mobility,
BL Secure Identification
Solutions,
NXP Semiconductors
Jonathan Liew
AVP,
Transnational Company
Kelvin Poon
Regional Marketing
Director, International
Cards, Industrial and
Commercial Bank of
China
Aditya Gupta
VP and Head of
E-Business,
OCBC Bank
Dante Fuentes
Chief Compliance Officer,
Security Bank
Corporation
Gene Wong
Executive Director,
Regional Head of
e-Payments,
DBS Bank
Faraaz Ali
Executive Director and
Regional Business Head -
Cards and Lending - Retail
Banking Asia Pacific, ANZ
John Knuff
General Manager, Global
Financial Services,
Equinix
Bob Turner
Business Development
Director, Cash Handling –
Asia Pacific,
Gunnebo
Chris Rogers
Director, Market
Development,
Collinson Latitude
Erik Wilgenhof
Chief Compliance Officer,
ItBit
THE INNOVATORS AND DISRUPTORS WHO ARE TRANSFORMING
THE PAYMENTS LANDSCAPE
MEETTHE
INDUSTRYLEADERS
Gary Collins
Head Mobile Banking &
InStore banking,
Westpac Pacific
11. Stephanie Ng
Head, Usage & Rewards,
Cobrands & Strategic
Alliances, Unsecured
Lending,
Standard Chartered Bank
Prashant Gokarn
Chief Strategy and
Planning Officer,
Indosat
Kris Kubiena
International Sales
Director,
VocaLink
Richard Hartung
Director,
Transcarta
Koichi Tagawa
Chairman,
NFC Forum
Michele Tucci
Director of International
Business Development,
Mint Payments Asia
Pte Ltd
Ramon Vicente V.
de Vera II
Transaction Banking
Product Head and Business
Development Director, Union
Bank of the Philippines
Loon Wing Yuen
Programme Director
of Innovation, Group
Information and
Operations Division,
CIMB
Martin Gruber
General Manager,
NXP Semiconductors
Rahn Wood
Head of Retail Banking,
Vietnam International
Bank
Paul Aranjo
Chief Commercial Officer,
Infinia Services and
Solutions
Xavier Marzan
President & CEO,
G-Xchange,
Globe Telecom
Tana
Pothikamjorn
Senior Vice President,
Head of Digital Banking,
Siam Commercial Bank
Neal Cross
Chief Innovation Officer,
DBS Bank
Brian Chambers
International Operations
Director,
Octopus Holdings
Monica Lim
Director Instant Issuance,
Asia Pacific,
Entrust Datacard
Paul Stoddart
Managing Director,
Strategy, Products,
Marketing & Business
Development, VocaLink
Rocky Scopelliti
Group General Manager
- Industry Centre of
Excellence & Non-
Executive Director,
Telstra
Sanjoy Sen
Managing Director, Retail
Banking Asia Pacific,
ANZ
Silvester
Prakasam
Director of Fare System
Division,
Land Transport
Authority
Saravanan
Selvaraju
Senior Cash Handling
Manager, SC_MY,
Gunnebo
Philip Law
Vice President of
International Acceptance
– Asia Pacific, Discover
Financial Services
THE POWER OF SHARING
CARDS AND PAYMENTS
RUN ALONGSIDE FOUR COMPLEMENTARY EVENTS
VISIT WWW.CARDSASIA.COM.SG
•
•
13. How can you disrupt a crowded market?
Where can you see him?
22nd April 2015, 17:10, Keynote Theatre
With a market valuation of over $18 million, Uber is one of the world’s
fastest growing companies. Despite facing opposition in almost every
market they enter, they continue to grow and a phenomenal rate and
inspire customer loyalty. But how are they doing it?
With a background heading up Corporate Development at Twitter, Mike
understands the need to be entrepreneurial and how to build a brand.
Come and listen as he outlines how Uber are redefining the realm of
taxi hire, embracing new payment technology and turning the sharing
economy into a tangible earning strategy.
HEAR FROMTHE
WORLD’S MOST
VALUABLE START UP
14. DAY1WEDNESDAY,22APRIL2O15
PREMIUM CONFERENCE
CARDS AND PAYMENTS
KEYNOTE PLENARY CONFERENCE
Organiser’s opening remarks08:45
Chairperson’s opening remarks - Philip Law, Vice President, International Acceptance - Asia Pacific,
Discover Financial Services
08:50
RESERVED FOR DISCOVER FINANCIAL SERVICES09:40
Chairperson’s opening remarks - Philip Law, Vice President, International Acceptance - Asia Pacific,
Discover Financial Services
10:50
PAYMENTS
PAYMENTS DISRUPTION
Panel: Payment disruption and innovation
• Making different, better and cheaper customer propositions
• Disintermediation and the threat to banks and the payments industry
• Google, Apple, Amazon and the allure of payments
• Opportunity in data and insight
• New collaboration possibilities
• Learning from disruptors and emerging markets
MODERATOR: Discover Financial Services
PANELIST: Angelo Roxas, Chief Operating Officer APAC Technology and Head of Technology Strategic & Regulatory
Change APAC, Barclays
Sunny Cheung, CEO, Octopus Card
Xavier Marzan, President & CEO, G-Xchange, Globe Telecom
Kris Kubiena, International Sales Director, VocaLink
11:00
MORNING REFRESHMENTS, SPEED NETWORKING & EXHIBITION VIEWING10:30
CONTEXTUAL TECHNOLOGY
• Essential elements: sensors, mobiles, social, data, location-based
• Where we are, where we are going and how we will get there
• Getting more personal, less personal
• Unimagined new opportunity
• How contextual technology will change
SPEAKER: Robert Scoble, Author of “Age of Context”
09:00
15. Payments and the customer experience
• Using Dash as a case study
• Challenges and obstacles: privacy and security
• Achieving sophistication in retail and ecommerce payments
SPEAKER: Sandhya Devanathan, Managing Director of Retail Products, Standard Chartered Bank
Enhancing Security and Productivity Across the Full Cash Supply Chain
SPEAKER: Daron Liew, Chairman/CEO, Transnational Group of Companies
12:00
11:40
4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE12:20
NETWORKING LUNCH AND EXHIBITION VIEWING13:10
ROUNDTABLES
Payments & Banking
1. Omni-channel mobile
payments solution for
Large Corporates and
SMEs
SPEAKER: Michele Tucci,
Director of International
Business Development,
Mint Payments Asia
Pte Ltd
2. New opportunities in
Branchless Banking
SPEAKER: Faraaz Ali,
Executive Director and
Regional Business Head -
Cards and Lending - Retail
Banking Asia Pacific, ANZ
3. Changing trends and
Issues in Asia Payments:
Key issues facing the
payments market today
SPEAKER:
1. Zennon Kapron, co-
founder of Kapronasia
2. John Knuff, General
Manager, Global Financial
Services, Equinix
4. Will mobile
wallets threaten the
consumption of credit
cards?
SPEAKER: Stephanie Ng,
Head, Usage & Rewards,
Cobrands & Strategic
Alliances, Standard
Chartered Bank
1. Retail Cash
automation via
intelligent cash machines
SPEAKER: Jonathan Liew,
AVP, Transnational
Company
2. Building an effective
cash handling system
SPEAKER:
1. Saravanan Selvaraju,
Senior Cash Handling
Manager, SC_MY, Gunnebo
2. Bob Turner, Business
Development Director
Cash Handling – Asia Pacific,
Gunnebo
3. Selecting optimal
cash automation
methods in developing
markets
SPEAKER: Rahn Wood,
Head of Retail Banking,
Vietnam International
Bank
4. New automatic
devices to make your
back-end operations
more effective
1. Authentication in the
multi-channel approach
of things
SPEAKER: Wilson Yan,
Territory Manager
(Southeast Asia), Entrust
Datacard
2. Can smart cards
reduce credit card fraud
at point of purchase?
SPEAKER: Jeremy King,
International Director,
PCI Security Standards
Council
3. Challenges around
compliance for EMV
SPEAKER: Ron DeDera,
CEO, MillenTech CTI Group
4. Digital Payments,
balancing convenience
with security and
the concerns of the
regulations
SPEAKER: Andrew
Chow, Partner, Wong
Partnership LLP
1. Comparison shopping
engines for today’s online
retailer
SPEAKER: Neil Thomas, VP
APAC, Leadmedia Group
2. The importance
of retention rate in
e-logistics
SPEAKER: Parin
Songpracha, Vice
President, Thai
E-Commerce Association
3. The power of context
for retail brands: Staying
relevant in today’s world
and exploring the future
SPEAKER: Claire Mula, MD
& Co-founder, Sprooki
4. Do you know
the WWW of your
e-business?
SPEAKER: Timothy
Hitchens, Chief Technology
Officer, Ensogo
ROUNDTABLES
Fraud & Identification
ROUNDTABLES
Cash Handling
ROUNDTABLES
Retail & E-Commerce
DAY 1
—
2
16. DAY 1
—
3
AFTERNOON REFRESHMENTS, SPEED NETWORKING & EXHIBITION VIEWING15:40
4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE16:10
ROUNDTABLES
Payments & Banking
1. Challenges of a viable
business model with new
methods of payment
SPEAKER: Silvester
Prakasam, Director of
Fare System Division, Land
Transport Authority
1. Can closed-loop cash
management systems
really reduce theft or
robbery?
2. Building an effective
vacash handling system
1. Overcoming
card fraud with ATM
skimming devices
1. Achieving agility in
your end to end supply
chain
SPEAKER: Phi Nguyen,
Head of Special Projects,
Gloria Jeans
ROUNDTABLES
Fraud & Identification
ROUNDTABLES
Cash Handling
ROUNDTABLES
Retail & E-Commerce
PAYMENTS
DIGITAL CURRENCIES AND WALLETS
How NFC is transforming the consumer retail experience?
• Leveraging NFC at point of sales
• Shaping compelling research data on consumer preferences from the new NFC Forum retail study
• An update on HLE in Asia and Beyond
SPEAKER: Koichi Tagawa, Chairman, NFC Forum
14:20
Improving customer engagement with mobile wallet
• Case study: DBS PayLah!
• Building higher levels of ease, convenience and security
• Creating engaging customer experiences in the payment journey
SPEAKER: Gene Wong, Executive Director, Regional Head of e-Payments, DBS Bank
14:40
Bitcoin and digital currencies
• Where digital currencies come from and where they are going
• New commerce opportunities
• Regulatory and systemic issues
• Creating confidence
SPEAKER: Erik Wilgenhof, Chief Compliance Officer, ItBit
15:00
Everything Connected, Everything Secure, Everything Smart
SPEAKER: Martin Gruber, General Manager, NXP Semiconductors
15:20
17. DAY 1
—
4
ROUNDTABLES
Payments & Banking
2. Banks need to
respond to increasing
pressure from changing
market dynamics. How
can planning for the
future help to deliver
incremental revenue and
meet rising customer
demands?
SPEAKER: Christopher
Evans, Marketing Director,
Collinson Group
3. Creating An
Omnichannel Experience
With Financial Instant
Issuance And Beyond
SPEAKER: Monica Lim,
Director Instant Issuance,
Asia Pacific, Entrust
Datacard
4. Next Stop: Smart
Mobility
SPEAKER: Christian
Lackner, Business Segment
Manager Smart Mobility,
BL Secure Identification
Solutions, NXP
Semiconductors
3. Can new cash
handling technologies
overcome security
threats?
4. Treasury
Management in Asia –
current practices and
future opportunities
2. Facilitating cross-
border fraud operations
and networks with
Internet of Things
SPEAKER: Simon Goo,
Executive Director, Head of
Risk Analytics, Group Risk
Management, UOB
3. Regulation and
sanctions imposed to
combat fraud
SPEAKER: Andrew Koh,
Deputy Chief Manager,
Risk Control, China
Construction Bank
4. Winning the
fight against fraud in
authentication with
biometrics
2. Enhancing customer
satisfaction with social
commerce channels
SPEAKER: Jason Ling,
Director of Global
E-Commerce, Millennium
& Copthrone
International Limited
3. Engaging customers
and staying relevant with
CRM segmentation
4. Sharing product
standards in e-commerce
business
SPEAKER: Liew Wai Leong,
CEO, GS1 Singapore
ROUNDTABLES
Fraud & Identification
ROUNDTABLES
Cash Handling
ROUNDTABLES
Retail & E-Commerce
Chairperson’s closing remarks17:30
Smart Awards Asia 2015 Party17:40
CLOSING KEYNOTE
UBER COMES TO ASIA : DISRUPTING THE
PAYMENTS LANDSCAPE.
• Reinvigorating and redfining the taxi wire industry
• Embracing new payment technology
• Encouraging customer adoption
• Setting the trend for future
SPEAKER: Mike Brown, Regional General Manager, Uber
17:00
18. RESERVED FOR DIAMOND SPONSOR09:40
DAY2THURSDAY,23APRIL2O15
PREMIUM CONFERENCE
KEYNOTE PLENARY SESSION
Organiser’s opening remarks08:45
Chairperson’s opening remarks08:50
PAYMENTS
PAYMENTS OPPORTUNITIES
Opportunities in carrier billing for Asia
• Cross-industry collaboration
• Increase in Financial inclusion
• New opportunities from the mobile-savvy consumers
• Challenges in costs and infrastructures
SPEAKER: Prashant Gokarn, Chief Strategy and Planning Officer, Indosat
11:00
MORNING REFRESHMENTS, SPEED NETWORKING & EXHIBITION VIEWING10:00
09:00
New opportunities created by data analytics
• What data and analytics mean for the data value chain
• How are financial institutions preparing and responding to the new rules of data infused competition?
• What are the data and analytics based experiences that consumers value?
• What are the next generation and emerging technologies fuelling disruption?
SPEAKER: Rocky Scopelliti, Group General Manager - Industry Centre of Excellence & Non-Executive Director, Telstra
11:20
10:50 Chairperson’s opening remarks - Gaurava Zutshi, Independent Consultant
CHAMPIONING CHANGE: DISRUPTING THE
BANKING LANDSCAPE
Having launched Metro Bank, the UK’s first new high-street bank in over
150 years, Anthony is now launching the world’s first genuine, wholly
online bank in 2015, Atom Bank. In this exclusive keynote, he will offer
insights into how you can break the mould and embrace change in an
industry traditionally weighted down by legacy issues, giving you a real
insight into the bank of the future.
SPEAKER: Anthony Thomson, Co-Founder, Metro Bank & Atom Bank
19. RESERVED FOR INTEL12:00
DAY 2
—
2
Financial inclusion in Asia
• Reaching out to the unbanked and under-banked through innovative methods
• How can financial inclusion bring greater profitability?
• Which market segments offer the best opportunity?
SPEAKER: Ramón Vicente V. de Vera II, Transaction Banking Product Head and Business Development
Director, Unionbank of the Philippines
11:40
4 DEDICATED TRACKS OF ROUNDTABLES: PICK A TABLE AND JOIN THE DEBATE
ROUNDTABLES
Payments & Banking
1. How reward
programmes can
drive value in FS. The
advantages of driving
redemption
SPEAKER: Chris Rogers,
Director, Market
Development, Collinson
Latitude
2. How to get
Consumers to use
Mobile Wallet
SPEAKER: Richard
Hartung, Director,
Transcarta
3. Challenges in
designing a safe and
reliable digital service
SPEAKER: Chandra
Segaran, Senior Vice
President, Information
Technology & Strategic
Development, Transit Link
4. Future of digital
banking
SPEAKER: Anthony
Thomson, Co-Founder,
Metro Bank & Atom Bank
Link
1. Innovation in retail
cash security and cash
transport cutting cost
SPEAKER: David Milner,
Business Development
Manager, Spinnaker
1. Minimizing the PCI
footprint: Reduce risk
and simplify compliance
SPEAKER: Jeremy King,
International Director,
PCI Security Standards
Council
2. Preventing identity
theft
SPEAKER: Sanjay
Nandrajog, Head of Retail
Rish Operations, Standard
Chartered Bank
3. Quick adapting
of fraud-prevention
practices
SPEAKER: Dante Fuentes,
Chief Compliance
Officer, Security Bank
Corporation
4. Credit card fraud
cases & SAR filing
obligation.
SPEAKER: Abhay Kumar
Pahuja, Senior Financial
Crime Compliance Manager,
Standard Chartered Bank
1. Developing
competitive advantage
with retail business
insights
SPEAKER: Kate Ancketill,
CEO & Founder, GDR
Intelligence
2. Creating a positive in-
store experience for your
millennial customers
SPEAKER: Joel Low, Director,
The Drinking Market
3. Taking loyalty &
micropayment to the
next level e-mobile
wallet: The retailer and
the consumer experience
SPEAKER: Alexander
Rensink, Business
Segment Manager (BU
Security & Connectivity),
NXP Semiconductors
4. The blurring lines
between e-commerce
and physical retail space:
Who will win?
SPEAKER: Gordon
Nugent, Head of Online/
Multichannel, Harvey
Norman
ROUNDTABLES
Fraud & Identification
ROUNDTABLES
Cash Handling
ROUNDTABLES
Retail & E-Commerce
12:20
NETWORKING LUNCH AND EXHIBITION VIEWING13:10
20. 15:30
Chairperson’s closing remarks - Gaurava Zutshi, Independent Consultant15:20
CLOSE OF CARDS AND PAYMENTS ASIA CONFERENCE
PAYMENTS
SECURITY AND PRIVACY
Impact of alternative currencies and payments
• The unregulated e-monies
• Fighting identification fraud in money transfers
SPEAKER: Dante Fuentes, Chief Compliance Officer, Security Bank Corporation
14:20
Cyber security threats to payments and banks
• High risk, high profile threats to customers, merchants and the system
• Increasing sophistication and scale of threat
• Using data, analytics and intelligence to combat fraud
• Defense and attack technologies
• Power of collaboration
• Role of regulators
SPEAKER: Andrew Koh, Deputy Chief Manager, Risk Control, China Construction Bank
How to protect and secure multi-channel commerce
• Which new technologies have the greatest potential?
• Combating mobile fraud
• Balancing security and customer experience
14:40
15:00
DAY 2
—
3
www.terrapinn.com/cardsbrochure
BOOK NOW
Limited slot left.
Contact Melissa Ang at +65 6322 2756 or email melissa.ang@terrapinn.com
SPEAK FOR US!
23. When it comes to solving problems there is often no better
way of going about it than sitting down and discussing it with
someone going through the same experience.
This is why we’re running four full hours of roundtable sessions
across the two days of Cards and Payments Asia.
How they work
Once you’ve registered and closer to the event, you’ll be sent a list of all
the roundtables taking place across the entire event. You then sign up for
the table topic of your choice.
Each table will have a moderator, whose job it is to spark discussion and
debate. Roundtable sessions facilitate real in-depth discussion and allow
attendees to informally meet and network. They are generally voted one
of the most valuable sessions in the entire event.
Some proposed roundtable topics
• Resilience and reliability of payment infrastructure
• Securing payment platforms
• Payments and customer experience
• Should you adopt a mobile wallet?
• The impact of real-time payment processing
• Transaction security and preventing fraud
THE
ROUNDTABLES
If you’d like to moderate a
round table contact
Melissa Ang at
+65 6322 2756 or email
melissa.ang@terrapinn.com
24. WHO
SHOULD ATTEND
Banks & Financial
Institutions
Government
Telco Operators Manufacturers
Healthcare
Retailers and Shopping
Centres
F&B Airlines & Travel
Hospitality Casinos
Advertisers Transport
25. Managing Director, Retail Banking Asia
Pacific, ANZ
Senior Vice President, Head of Digital
Banking, Siam Commercial Bank
Head of Retail Banking, Vietnam
International Bank
Chief Operating Officer APAC Technology
and Head of Technology Strategic &
Regulatory Change APAC, Barclays
Director, IDA
CEO, Octopus Card
President & CEO, Globe M-Commerce/
G-Xchange Inc
Managing Director Credit Card & Unsecured
Loans, Standard Chartered Bank
Programme Director of Innovation, Group
Information and Operations Division, CIMB
Co-founder, President and COO at Seedrs
Executive Director, Regional Head of
e-Payments at DBS Bank
Chief Compliance Officer, ItBit
Regional General Manager, Uber
Co-Founder, Metro Bank & Atom Bank
Chief Innovation Officer, DBS Bank
Chief Strategy and Planning Officer, Indosat
Director, Digital Engagement, Citibank
Asia-Pacific
Group General Manager – Industry Centre
of Excellence & Non-Executive Director,
Telstra
Transaction Business Head & Business
Development Director, Unionbank of the
Philippines
Global Head, Channel Management and
Business Performance, Standard Chartered
Bank
Head of Mobile Banking & InStore banking,
Westpac Pacific
Chief Compliance Officer, Security Bank
Corporation
Regional Marketing Director, International
Cards, Industrial and Commercial Bank of
China
Deputy Chief Manager, Risk Control, China
Construction Bank
Regional Head of Fraud Risk, Citi Asia Pacific
VP and Head of E-Business, OCBC Bank
Sales Director, New Business, Telstra
Business Development Director, Telstra
Account Director, Telstra
Head of Marketing - Retail, Asia, Lend Lease
Director, eCommerce, Dell
Head of Digital Strategy, Siam
Commercial Bank
Regional Head, Offline Marketing/
Partnerships, Zalora
Managing Director, Regional Marketing,
Zalora
Regional Head of Products, EasyTaxi
Managing Director, EasyTaxi
CEO & Founder, GDR Creative
Intelligence
Managing Director, Zalora Group
Global Retail Creative Director, New
Balance
COO, Lazada
CIO, Lazada
Head of Online/Multichannel, Harvey
Norman
Head of Special Projects, Gloria Jeans
VP Marketing, RedMart
VP Marketing, Bobobobo
Head of Content, Luxola
CMO, Luxola
COO, Luxola
Head of eCommerce, Electrolux
Founder & Managing Director, Tarad
CEO, AVA Online Group
Founder, Moxy
President, Franchise India
Director of Global E-Commerce,
Millennium & Copthrone International
Limited
Vice President, Thai E-Commerce
Association
Head of Development, Marks & Spencer
Senior Director, Flipkart
Behavioural Psychologist, Reading Room
Vice President, Citibank
Assistant Manager- Operations (Retail
Services), Sengkang Health Pte Ltd
Senior Executive Vice President And
Retail Banking Center Head, UnionBank
Of The Philippines
Transaction Banking Product Head
and Business Development Director,
UnionBank Of The Philippines
Director - Asia Pacific, Striata
Research and Development Engineer,
Handal Indah Sdn Bhd
Project Manager, Handal Indah Sdn Bhd
Strategic & Planning Director, Handal
Indah Sdn Bhd
Get your FREE Visitor Badge
when you pre-register at
www.terrapinn.com/
showpreview15
before 14 April 2015.
Professor, Cornell University
Managing Director and Chief Operating
Officer, Stradcom Corporation
Project Development Manager, Stradcom
Corporation
Vice President - Business Connectivity,
Stradcom Corporation
Snr Executive, SBS Transit DTL Pte Ltd
Assistant Manager, Macro Kiosk Berhad
Asst Vice President, SBS Transit Ltd
Manager, SBS Transit Ltd
Assistant Director, Midea Group
Director, Temasek International Pte Ltd
Senior Associate, Temasek International
Pte Ltd
Associate, Temasek International Pte Ltd
Director, Shenzhen Xinguodu Technology
Co Ltd
Analyst, Bloomberg Intelligence
Vice President, Network For Electronic
Transfers
Assistant Vice President, Network For
Electronic Transfers
Sales Engineer, SmartQ Systems
IT Manager, Lulu International Exchange
LLC
Team Lead, Card Production - eBusiness
Group, First Bank of Nigeria Ltd
Director, NTUC Fairprice Co-operative
Limited
Assistant Director, NTUC Fairprice Co-
operative Limited
President and Chief Executive Officer,
CONTINENTAL BUSINESS & RESEARCH
GROUP
Chief Executive Officer, Cellar Brothers And
Company
Business Development Manager Asia,
Neverblue
Vice President, Daimler South East Asia
Pte Ltd
Vice President, MegaLink, Inc
Assistant Head - Technology Adoption
Programme, Agency For Science,
Technology And Research, (A*STAR)
Regional Director South East Asia,
InComm
Account Manager, PT. Nusa Satu Inti Artha
Director, RaSan Business Solutions and
Services Inc.
Corporate Communication Director,
Cleanpro Laundry Ho
WHO’S
ATTENDING?
This is just a slice of our confirmed attendees. Visit www.terrapinn.com/cardsbrochure for the full attendee list
26. LUNCH AREA
SEMINAR
THEATER
P07 N07 M07 L07 K07
K09
SPEAKER’S LOUNGE
A10
A09
A08
GRAND CONSTELLATION CLUB
L17
L19
L15
P09 N09 M09 M10
K23
K19 K20
K18
K16
K14
K17
K15
K13
A15
A07
A02
A01
A04
A05
A03
T14
T12
T13
T11
T07 T08
U01
U05
U07
S03
U03
U02
U06
U08
S04
V10
V06
V12
V09
V07
V11
U11
U09
U12
U10
U13 U14
S07 S08
S11
R07 Q07R08 Q08
R12 Q12
L09
N10
R11 Q11
U04
S01
P03
N05
P01
N01 M01
M06
L01
L06
R01
RETAIL,
ECOMMERCE,
& CASH
HANDLING
THEATRE
K05 K06
K03 K04
K01 K02
J07 J08
J19
J22
J20
J23
J18
J16
J17
J15
J13
J05 J06
J03 J04
J01 J02
JUMPSTARTI
G21
G23
G22
G24
G18
G16
G17
G15
G13
G05 G06
G03 G04
G01 G02
CARDS &
DIGITAL ID
THEATRE
HOSPITALITY
SUITES
B16
B14
B17
B15
B13
B03 B04
B01
F09 F08
F07
F21
F23
F22
F24
F13
F15 F16
F05
F01
E09 E10
E07
E21
E19
E22
E13
E15 E16
E03
E01
C19
C21
C20
C22
C16
C14
C17
C15
C13
C09 C08
C07
C03
C01
PAYMENTS
THEATRE
D09
D07
D13
D15 D16
D01
H09
H07
FUTURE
BANK
THEATRE
H13
H17 H18
H05 H06
H03 H04
H01 H02L13
L15
L13
L15
J12
J10
J11
J09
ENTRANCE/EXIT ENTRANCE/EXIT ENTRANCE/EXIT
SINGAPORE PAVILION
SINGAPORE PAVILION
CHINA PAVILION KOREA PAVILION FRANCE PAVILION
ZONE
PAVILION
LOUNGE RESERVED
SOLD
98%SOLD• ATM Solutions
• Banks
• Banking Platforms
• Bill Validators
• Biometrics
• Business & Customer Analytics
• Card Printers and Manufacturers
• Card Readers, Barcode Scanners
• Cash Recycling
• Cash Hardware Solutions
• Cash in Transit
• Contextual Technology, Big Data
• CRM / Loyalty
• Deposits & Cash Device Systems
• Data Processing
• eWallet
• Financial Management Tools & Solutions
• Fraud & Risk Companies
• Fraud and Secure Transactions
• Identification and Access
• Implementation Partners and Consultants
• In-Store Technology / Self Service Kiosks
• Mobile Payments, Banking & Commerce
• NFC
• Notes & Coins Hardware Solutions
• Payment Gateways and Platforms
• Payment & Transaction Processing Solutions
• Point of Sales
• Pre-Paid
• RFID
• Safes
• Security
• Social Media and Digital Marketing Solutions
• Surveillance & Security
• Telcos, Cloud and IT Infrastructure
• Testing Systems
• Turnkey Cash Handling & Management
Solutions
WHO EXHIBITS
THE
EXHIBITION
EXHIBITORSTODATE
Because your customers are continuously looking to
• Purchase new products
• Drive revenue
• Deliver more secure and reliable services
• Invest in new technologies
• Streamline operational process
WHY EXHIBIT
• Ace Peripherals Pte Ltd
• Advanced Card Systems Ltd.
• Advantech Co. Singapore Pte Ltd
• Agfa-Gevaert NV
• ALCINEO
• ALC Technologies Pte Ltd
• Arbor Technology Corp
• ARH Inc
• Asiapay
• Askey Computer Corporation
• Ask
• AT Internet
• Automated Retail Pte Ltd
• Barnes International Ltd
• Beijing Huada Zhibao Electronic
System Co., Ltd.
• Beijing Unionpay Card Technology Co., Ltd.
(Bank Card Test Center)
• Bemapack Srl
• BPC Banking Technologies (Asia Pacific)
Pte Ltd
• Braintree Payments
• BUSINESSFRANCE
• CardPresso Lda
• CCPITECC
• Channel Advisor
• Clientron
• Cognitec Systems Pty Ltd
• Collinson Group
• Comworth Solutions Pte Ltd
• COMPRION
• Cortex Pte Ltd
• Crane Payment Innovations (CPI)
• Crossmatch
• Cybersoft
• Daifuku Mechatronics (S) Pte Ltd
• Direct Link APAC
• Dspread
• Eastern Trade Media- Industrial
Automation Asia (IAA)
• Elyctic
• Embisphere
• Empathy Co
• Entrust Datacard
• Estel Technologies (P) Ltd
• Equinix Singapore Pte Ltd
• Eve Energy
• Franchise India Holdings Ltd.
• FAMOCO
• GIGA-TMS INC.
• Givex Australia Pty Ltd
• Glocal Informart Pvt Ltd
• Golden Spring Internet Things Inc
• GS1 Singapore Ltd
• Gunnebo
• Hangzhou Ontime Electronic
Technology Co., Ltd
• HID Global
• Hewlett-Packard Company
• Hightech Payment Systems
• HUISENG TECHNOLOGY CO., LTD
• Hybrid Paytech
• IDP Corp Ltd
• Infinia Services & Solutions
• Innovatrics
• Integrated Research Limited
• Intel
• Institute for Infocomm Research
• JIANGYIN HONGKAI PLASTIC CEMENT
CO.,LTD
• Kingdom Majorlink Kiosk Systems Ltd.
• Konica Minolta
• KYTRONICS
• Leadmedia Group
• Logistics Security Solutions
• Marson Technology Co. Ltd
• MillenTech CTI Group
• Mint Payments Asia Pte Ltd
• Mitsubishi Paper Mills Limited
• Mobile Credit Payment Pte Ltd
• Nagra ID Security
• NEXPERTS Asia Pte Ltd
• Numotics Motions Pte Ltd
• NXP Semiconductors
• Omnikx Technologies Pte Ltd
• OmniPay
• oti Ltd.
• Otto Künnecke GmbH
• Paclin Office Products Pte Ltd
• Partner Tech Corp
• POWA Technologies
• Protex
• R&X SMART CARD Co.,Ltd
• Sealed Air (Singapore) Pte Ltd
• Secure I-C
• Securitag Assembly Group
• Security Solution Today
• SES RFID Solutions Asia Co., Ltd.
• Sewoo Tech Co Ltd
• Shenzhen Cardy
• Shenzhen Guanri
• Shenzhen HCC Technology Co., Ltd
• Shenzhen JEHE Technology (Giada)
• Shenzhen Kaifa Technology Co.,Ltd
• Shenzhen Unique Electronic
International Limited
• Shin Heung Precision Co. Ltd
• Silone Cardtech Company Ltd
• Silver Leap Technology Limited
• Singapore Manufacturing Federation
• SLI Systems
• SmartDisplayer Technology Co., Ltd.
• Smartrac Technology Group
• Smartstripe Marketing Pte Ltd
• Smartware
• SNBC
• Sony Corporation
• Spartan System (S) Pte Ltd
• Sprooki Pte Ltd
• STARCHIP
Contact us today to
secure your stand
Contact Melissa Ang at
+65 6322 2756 or email
Melissa.ang@terrapinn.com
• Stevic Singapore Pte Ltd
• Tailwind Solutions
• Tendyron Corporation
• Thales e-Security
• The ESP Group
• Transnational Company Pte Ltd
• Trusted Lab
• TSYS
• UL
• Ultimate Display System Pte Ltd
• Unipro Software Pte Ltd
• UROVO
• Vanstone Electronic (Beijing) Co., Ltd
• VFP Ink
• Viccard Pte Ltd
• VISEO
• Vix Verify
• Wuhan Tianyu Information Industry Co.,Ltd
• VTT High Tech Lamination Plate
Technology
• Zebra Technologies Asia Pacific Pte Ltd
The exhibitors list is updated as of MARCH 2015.
29. 2o15 Award Categories
1. Best Co-Branded Card
2. Best Anti-Fraud Initiative
3. Most Innovative NFC Project
4. Best Mobile Payment
Implementation
5. Best Payment Innovation NEW
6. Best Loyalty Programme NEW
7. Most Effective Customer
Engagement Strategy NEW
8. Best Omni-channel Implementation
NEW
We can customise a talior made package for you.
Contact Melissa Ang at (65) 6322 2756 or email Melissa.ang@terrapinn.com
30. With over 8,000 people attending the event, finding like-
minded people and potential business partners is a little like
finding a needle in a haystack.
As a conference attendee we have several ways to take the chance out of
the networking.
• Roundtable sessions. Join roundtables sessions throughout the two
days to meet people jostling with the same issues as you. You may
even meet someone with a solution.
• Event mobile app. The app includes details of all attendees and allows
you to search and connect with them before, during and afterthe event.
• Networking Manager. We have a dedicated team of networking
managers. They are there to ensure you meet the people you want to
meet. They will endeavor to make introductions and set up meetings
at the event.
• Cocktails and awards. Network in a more relaxed atmosphere at the
awards party at the end of day 1.
We’ll try to create a little serendipity.
YOUR
NETWORKING
OPPORTUNITY
31. MEET ALL
OURSPEAKERS
Andrew Koh
Deputy Chief Manager,
Risk Control,
China Construction
Bank
Angelo Roxas
Chief Operating Officer
APAC Technology and
Head of Technology
Strategic & Regulatory
Change APAC, Barclays
Gary Collins
Head Mobile Banking &
InStore banking,
Westpac Pacific
Sandhya
Devanathan
Managing Director of
Retail Products,
Standard Chartered Bank
Christopher Evans
Marketing Director,
Collinson Group
Carlos Silva
Co-founder, President
and COO,
Seedrs
Chandra Segaran
Senior Vice President,
Information Technology
& Strategic Development,
Transit Link
Anil
Ramachandran
EVP & Head , Retail
Unsecured Assets,
Indusind Bank
Daron Liew
Chairman/CEO,
Transnational Group of
Companies
Christian Lackner
Business Segment
Manager Smart Mobility,
BL Secure Identification
Solutions,
NXP Semiconductors
Jonathan Liew
AVP,
Transnational Company
Kelvin Poon
Regional Marketing
Director, International
Cards, Industrial and
Commercial Bank of
China
Aditya Gupta
VP and Head of
E-Business,
OCBC Bank
Dante Fuentes
Chief Compliance Officer,
Security Bank
Corporation
Gene Wong
Executive Director,
Regional Head of
e-Payments,
DBS Bank
Faraaz Ali
Executive Director and
Regional Business Head -
Cards and Lending - Retail
Banking Asia Pacific, ANZ
John Knuff
General Manager, Global
Financial Services,
Equinix
Bob Turner
Business Development
Director, Cash Handling –
Asia Pacific,
Gunnebo
Chris Rogers
Director, Market
Development,
Collinson Latitude
Erik Wilgenhof
Chief Compliance Officer,
ItBit
32. Get your FREE Visitor Badge
when you pre-register at
www.terrapinn.com/
showpreview15
before 14 April 2015.
Stephanie Ng
Head, Usage & Rewards,
Cobrands & Strategic
Alliances, Unsecured
Lending,
Standard Chartered Bank
Prashant Gokarn
Chief Strategy and
Planning Officer,
Indosat
Kris Kubiena
International Sales
Director,
VocaLink
Richard Hartung
Director,
Transcarta
Koichi Tagawa
Chairman,
NFC Forum
Michele Tucci
Director of International
Business Development,
Mint Payments Asia
Pte Ltd
Ramon Vicente V.
de Vera II
Transaction Banking
Product Head and Business
Development Director, Union
Bank of the Philippines
Loon Wing Yuen
Programme Director
of Innovation, Group
Information and
Operations Division,
CIMB
Martin Gruber
General Manager,
NXP Semiconductors
Rahn Wood
Head of Retail Banking,
Vietnam International
Bank
Paul Aranjo
Chief Commercial Officer,
Infinia Services and
Solutions
Neal Cross
Chief Innovation Officer,
DBS Bank
Monica Lim
Director Instant Issuance,
Asia Pacific,
Entrust Datacard
Paul Stoddart
Managing Director,
Strategy, Products,
Marketing & Business
Development, VocaLink
Rocky Scopelliti
Group General Manager
- Industry Centre of
Excellence & Non-
Executive Director,
Telstra
Sanjoy Sen
Managing Director, Retail
Banking Asia Pacific,
ANZ
Silvester
Prakasam
Director of Fare System
Division,
Land Transport
Authority
Saravanan
Selvaraju
Senior Cash Handling
Manager, SC_MY,
Gunnebo
Philip Law
Vice President of
International Acceptance
– Asia Pacific, Discover
Financial Services
Brian Chambers
International Operations
Director,
Octopus Holdings
33. THE POWER OF SHARING
Anil Konidena
Chief Operating Officer,
RSH Limited
Andrew Chow
Partner,
Wong Partnership LLP
Alexander Rensink
Business Segment
Manager (BU Security
& Connectivity), NXP
Semiconductors
Anthony Rose
Chairman and CEO, House
of Rose Professional
(former Vice President,
Corporate Affairs,
Walmart Asia)
Gaurav Zutshi
Independent Consultant
David Milner
Business Development
Manager,
Spinnaker
Claire Mula
MD & Co-Founder,
Sprooki
Daniel Latev
Head of Retailing,
Euromonitor
International
David Lee
Head of eCommerce,
Electrolux
Jason Ling
Director of Global
E-Commerce,
Millennium & Copthorne
International Limited
Deborah Ko
Behavioral Psychologist,
Reading Room
Gordon Nugent
Head of Online/
Multichannel,
Harvey Norman
Jeremy King
International Director,
PCI Security Standards
Council
Joel Low
Director,
The Drinking Market
John Riady
Co-Founder,
MatahariMall.com
Liew Wai Leong
CEO,
GS1 Singapore
Kate Ancketill
CEO & Founder,
GDR Intelligence
Xavier Marzan
President & CEO,
G-Xchange,
Globe Telecom
Tana
Pothikamjorn
Senior Vice President,
Head of Digital Banking,
Siam Commercial Bank
34. VISIT WWW.CARDSASIA.COM.SG
Michele Ferrario
Managing Director,
Zalora Group
Nishant Kapoor
Founder & CEO,
Life Project
Oliver Segovia
CEO,
AVA Online Group
Pankaj Batra
Chief Marketing Officer,
Yum! Asia
Parin Songpracha
Vice President,
Thai E-Commerce
Association
Patrick Jungo
Co-Founder,
Edit Suits Co
Pawoot
Pongvitayapanu
Founder & Managing
Director,
Tarad
Phi Nguyen
Head of Special Projects,
Gloria Jeans
Philip Wegener
Managing Director,
Price Panda
Pierre Poignant
Chief Operating Officer,
Lazada Group
Ron DeDera
CEO,
MillenTech CTI Group
Ronan Hurley
Chief Operating Officer,
Luxola
Sachin Marya
President,
Franchise India
Shannon
Kalayamamitr
Regional Chief Marketing
Officer,
WhatsNew Asia
Surawat
Promyotin
CEO & Co-Founder,
Stylhunt Pte Ltd
Matthew Teo
Asst Director (Retail,
Sectoral Department),
IDA Singapore
Todd Kurie
VP Marketing,
RedMart
Wilson Yan
Territory Manager
(Southeast Asia),
Entrust Datacard
Wong Kai Hong
CEO,
Asia Academy for
Retailing
35. Strategy, technology and
innovation for Asian retailers
E-commerce strategy and
implementation for Asian
businesses
Cash technology and solutions
for cash intensive businesses
Innovation and customer
experience for the Asian
banking industry
The power of sharing. Cards and Payments runs alongside four
complementary events - one ticket buys you access to all.
POWER
OF5
36. The earlier you book, the more you’ll save.
It is really easy to book your place online.
Our online calculator will ensure you take advantage of the best deal.
Go online and book now on www.terrapinn.com/cardsbrochure
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BEFORE
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FINAL PRICE
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