1. Michelle Stowers
Richmond Hill, GA
(334)372-5527
Mhodge19@icloud.com
FINANCE, ACCOUNTING, BUSINESS OPERATIONS PROFESSIONAL
I am a skilled deadline and goal oriented productive accounting professional.
Accountant/ Procurement / Purchasing and Asset Management/ Financial and Process Auditing / Utility Rates and Billing Compliance
and Processing / Accounts Payable Management / Strategic Client Planning / Process Design and Implementation / Sales Operations
Management / Financial Analysis P&L Management / Contract Negotiations and Management
Consistently successful in identifying operational efficiencies to reduce costs while creating solutions to deliver increased value to
the company and client, while meeting organizational goals for profitability. Demonstrated ability to successfully develop and lead
high performance teams in operations, client management, and sales support. Continuously drive improvement in client satisfaction
and organizational profit through the use of Six Sigma Process Improvement methodologies.
CAREER ACHIEVEMENTS
• Developed and implemented inventory control and purchasing procedures that reduced costs by 40%.
• Developed and implemented an electronic purchase order process eliminating the requirement for hard copy purchase order
documents with an immediate 25% reduction in departmental expenses for Troy University.
• Cost analysis of available sources of Title 39 and Title 41 University purchases resulting in over a $3.5 million dollar cost savings
in the last fiscal year.
• Organized, implemented, and led Rates Team, which identified and corrected over 1 million dollars in client billing errors over 3
years.
• Developed and implemented processes for Print Control team that reduced output errors by 25% and improved efficiency by
50%.
• Led a portfolio billing team to consistently produce a company leading 250,000 bills per month at a rate of 95% on time and
99.9% quality.
• Successfully led a client relations team that insured client satisfaction and revenue growth for one of ista’s largest clients with
annual revenue of over 5 million dollars.
• Organized and implemented quality control team for outsourced billing services at ista North America that reduced service
errors by 23%.
PROFESSIONAL BACKGROUND
Atlantic Foot and Ankle Specialists, Savannah Georgia January 2016-Present
Staff Accountant
Staff Accountant for a Medical Service practice specializing in Podiatry. Reporting to the owners. I am responsible for the full scope
of non-medical billing accounting practices for six clinics and two surgery centers, as well as three subsidiary realty holding
companies, an orthotics company, a physical therapy practice, and a new acquisition for AFAS West. Update and maintain all
financial systems, financial reports, records, general ledgers, month end reconciliations, and journal entries. Manage accounts
payable utilizing Bill.com. Manage Vendor relations. Provide Purchasing and inventory analysis. Utilize available GPO contracts for
best pricing and negotiate vendor terms. Analyze all invoicing to ensure correct contracted pricing, discounts, terms. Cash
Management and daily cash reconciliation from all offices. Monthly reconciliation of all banking and credit card accounts. Various
quarterly projects as requested by management.
• Prepare Financial Statements
• Prepare general ledger journal entries, maintain records, analyze and reconcile data
• Prepare entries for new acquisitions, processed acquisition setup in required systems
• Review, audit, and reconcile bank statements, credit and loan accounts
• Prepare and Process Accounts Payable
• Reconcile Daily Cash Transactions
• Assist with Purchasing and Inventory Supply Management
• Create, maintain, and produce internal cost and analysis reports for specialty devices

2. Michelle Stowers
Richmond Hill, GA
(334)372-5527
Mhodge19@icloud.com
Lanier Realty, Savannah Georgia June 2015- December 2015
Staff Accountant
Staff Accountant for a full service property management and real estate firm. Supporting the CFO in carrying out the responsibilities
of the Finance and Accounting Department. Prepared monthly financial statements for all property owner and HOA managed clients.
Conducted all bank reconciliations for the firm and all HOA managed client accounts. Prepared general ledger entries, maintained
records and reconciled accounts. Processed payroll and maintained all employee records and benefit time records. Provided
accounting support for property purchases and sales. Updated all schedules of real estate and the appropriate MLS websites.
Completed setup of new internal and client managed properties into the appropriate accounting systems. Calculated all monthly
maintenance work order charges and recorded all work order journal entries. Maintained and reconciled all independent contractor
records and payments due for all general maintenance and construction properties. Created, maintained, and dispersed all required
daily, weekly, and monthly internal reports ex. Property Showings Reports, Property Record Audits, Schedule of Real Estate, MLS
Audits, Cash Position Reports, Job Cost Analysis Reports, PTO Reports, Owner Statements, Work Order Analysis Reports,
Independent Contractor Reports. Assist the CFO with any needed project, acquisition, and data research, analysis, and report
generation. Assist in processing Accounts Receivable payment and report processing and Accounts Payable processing as needed.
• Prepare Financial Statements
• Prepare general ledger journal entries, maintain records, analyze and reconcile data
• Prepare entries for new acquisitions, processed acquisition setup in required systems
• Review, audit, and reconcile bank statements both the firm, managed properties, and home owner associations
• Processed Payroll and all employee payroll records and benefit reports
• Create, maintain, and produce internal cost and analysis reports, real estate, client managed property reports
Troy University, Troy, Alabama April 2012- May 2015
Purchasing Coordinator – Staff Accountant Level 3-Finance and Business Affairs
Conduct the overall review and approval for the purchases of goods and services to ensure compliance with University Policy and
State of Alabama Bid Laws to include requested purchase orders, submitted check requests, and submitted Independent Contractor
and Consultant Agreements. Provide assistance and guidance in securing and developing vendor accounts and relationships. Identify
opportunities to maximize purchasing power and cost savings through available Member Cooperatives, State and Federal Contracts,
and Awarded Bids. Training of all internal faculty and staff on the use of the purchasing applications to include all purchase initiators
and authorized approvers. Maintained and created all purchase approval authority levels and authority level mapping within the
application. Responsible for creating and maintaining all vendor files to ensure compliance with all University, state, and required IRS
Documentation. Created and maintained training materials and published guidelines, policy, and approved vendor documentation.
Created and implemented an electronic purchase order and purchase order disbursement process. Implemented an electronic
capture and repository system for all University contracts Review, approve, maintain payroll accounts of branch campus
Procurement Department personnel, and assigned student work associates.
• Review and approve purchase for all goods and services
• Vendor File setup, maintenance ensuring compliance with all state and federal requirements
• Ensure 100% Compliance with Internal, State, and Federal Regulations
• Review, audit, and approval of all University Independent Contractor and Consultant Agreements
• Successfully manage and administer daily generation of all purchase orders, monthly import and export of purchase card
transactions from a 3rd
party financial center, and required monthly financial reconciliations and reports, and department
payables, and end of the year accounting close out entries of all Purchase Orders, Open Requisitions, purchase card reconciliation
Applied Strategic Concepts, St. Augustine, Florida 2009-2012
Vice-President – Business Process – Analysis- Project Management - Accounting
Conduct overall analysis of client business operations in all or any of the areas of Business Health, Project Management, Process
Improvement, Technology Management, working intimately with clients to
Identify areas where business can be improved. Develop prioritized road map of recognized
Areas that should be addressed to allow clients to understand, focus, and define their value stream
Provide process improvement analysis from a high to very defined level.
Oversee and run Electronic Integration Setup and Monthly Process for ASC Clients
Transaction Billing Processes. Internally, oversee prioritization of projects, use of approved audit and documentation guidelines for

3. Michelle Stowers
Richmond Hill, GA
(334)372-5527
Mhodge19@icloud.com
specific SAS70 clients. Responsible for all accounting, receivables and payables. Approval, corrections, coding, data integration into
system, check runs, monthly reporting, and payroll.
• Defined company integration processes for internal and external use
• Insure that clients system accurately reflects and transmits monthly-billed utility transaction charges.
• Successfully manage and administer daily, weekly, and monthly import and export of client internal and external utility billing
process information.
• Ensure 100% deadline compliance.
• Accounting – Payables, Receivables, System integration, check runs, monthly reports, and payroll
Art’s Music Shop, Inc., Montgomery, Alabama 2008-2009
Process Analyst and Accounts Payable Manager
Project Position with company previously employed by from 1999- 2001. Analyzed all in-house corporate accounts receivable and
accounts payable functions. Defined processes, proposed and implemented time saving updates, created documentation and
process maps for implementation and training of staff.
Managed all functions of the Accounts Payable process. Conducted monthly audit and review of vendor invoices for accuracy.
Managed relationships with vendors to establish most advantageous payment methods and time frames. Short Term Temporary
Position – worked with this company previously from 1999-2001 (details chronologically below)
• Analyzed vendor invoices for accuracy and available payment options that maximized the company’s cash position while
eliminating additional late charges.
• Insured that accounting system accurately reflected costs and inventory position.
• Successfully managed and administered cash sales commissions within the accounting system.
• Administered corporate health benefits program.
ISTA NORTH AMERICA, Jacksonville, Florida 2001 - 2008
(Financial Services and Utility Management provider to the Multi-Family industry)
Sales Operations Manager 04/2008 – 09/2008
Lead the sales operations team in the tactical implementation of organizational sales strategies. Develop and implement sales
support processes while working with Marketing, Portfolio Management, and Operations to insure cohesive organizational
implementation.
• Improved team performance by 50% in on time performance within 30 days of accepting position.
• Defined process and implementation of CRM tool for sales operations team.
• Directed and led improvement in sales reporting and forecasting to provide sales executives and executive management with
accurate and timely sales information.
• Identified contracts where revenue had not been recognized and provided solutions leading to a 10% increase in recognizable
revenue.
• Led strategic and tactical improvements of systems and tools to support the organization in current and future service offerings.
Assistant Director of Portfolio Management 2006 - 2008
Successfully led two teams of Client Relations managers that insured client satisfaction and quality service delivery for clients
consisting of 30% of total ista portfolio. Developed relationships with key client executives to identify potential service additions and
improve revenue growth. Audited client service delivery to identify and eliminate potential client risks.
• Implemented communications guidelines for team to improve client satisfaction.
• Identified and developed opportunities for add on service sales for clients within the portfolio team.
• Review and audit current and incoming contracts for accuracy.
• Assist with the implementation of contracts, additional services, and first time service implementations.
Billing Operations Team Lead 2001 - 2006
Successfully led multiple operations teams in the monthly auditing and billing of resident accounts to deliver industry-leading service
to clients. Identified process deficiencies and developed solutions through the use of Six Sigma process improvement methods.
Utilized dynamic interpersonal skills to improve team and individual performance to exceed company expectations.
• Improved the quality and efficiency of Rates and Ratio Utility Billing process to eliminate over 1 million dollars in billing errors.
• Identified and implemented improvements in Delinquent Account Notification process that increased collected late fees to over

4. Michelle Stowers
Richmond Hill, GA
(334)372-5527
Mhodge19@icloud.com
1.2 million dollars.
• Successfully led teams through Business Outsourcing Process that moved 50% of processing services to overseas location while
PROFESSIONAL ACHIEVEMENT AND RECOGNITION
• Six Sigma Green Belt, Universal Management Services, Jacksonville, Florida, 2003
• Exceptional Customer Service Award Winner – Kay Jewelers – Regional Recognition awarded by corporate management for
outstanding client responses to corporate conducted surveys.
• S.A.F.E.T.Y. Awareness Award Winner – Reeds Jewelers – Corporate awarded achieved for maintaining 100% compliance to the
internal auditing standards over a 1 year period.
EDUCATION
University of North Carolina at Wilmington, Wilmington, North Carolina
Bachelors of Science in Accounting