1. MICHAEL W. TILLETT
3560 NW. Treasure Coast Dr. Jensen Beach FL 34957
(772)800-9519 (C)
Southfloridaguy2016@gmail.com
CareerObjective
To obtain a position in the information technology field where I can utilize my customer service
and technical skills learned during my degree program and previous work experiences.
Education
ITT Technical Institute, Tallahassee, FL
April 2013 December 2014
Associate of Science in Information Technology
TechnicalSkills and Proficiency
Microsoft Office suite
 Computer hardware and software repair
 Virus / Mal ware / Spy ware remediation
 Help desk and customer service support
 Life cycle automation support
 LAN / WAN configuration
 Wireless networking
 MS Windows operating systems XP/7/8
 Imaging / cloning computers
 Windows Server 2008R2 installation
 MS Active Directory administration
 Cabling installation
 Cable and power management
 Advanced Server Administration
 Local security policies
 Disaster recovery planning
 Remote administration
 Visual basic
 Virtual machine management
 Linux
 Network port security
 Network penetration testing
 Malicious code countermeasures
 Network hardening
 Cisco Internet networking and IP addressing
 Routing protocols
 Exchange server administration
 Microsoft IIS Server administration
 Risk management
 Microsoft Project 2010

2. Job Experience
Information Technology
ITT Tech, Tallahassee, FL April 2013 – December 2014
 Installed Client server Networking to Desktop Computers That had to be Fixed for
different type of programs to work properly.
 Repaired Hardware and Software Issues to prevent any Virus from Ocurring on program
Network System Adminstration
ITT-Tech, Tallahassee, FL April 2013 – December 2014
 Repaired hardware and software issues on 11 desktop computers
 Installed anti virus / anti malware software used to identify and remove over 2,000
viruses and malicious threats
 Worked closely with the customers to meet their requirements
 Repaired hardware and software issues on desktop, laptop, tablets, and Other Drivers
 Evaluated legacy system software and loaded thousands of updates and system drivers
 Aided customers with their various needs
 litany of legacy network devices, peripherals, and assorted items to new locations
 Installed Dell network switches and CAT 5e cabling used to establish two independent
local area networks supporting the computer lab and administrative areas
 Configured anti-virus / anti-malware software and system updates to identify and remove
over 8,000 viruses, spyware, and other malicious threats
 Modernized Dell LCD monitors, desktop computers, and HP network printers / copiersin
the administrative and training facilities
 Documented current network architecture and cable diagrams
 Conducted cable and power management to ensure standards, peak network performance,
and safety
 Closely worked with the customer to meet emerging requirements and dispose of legacy
automation, software, and various other equipment items