Personal Information
Organização/Local de trabalho
Greater San Diego Area United States
Cargo
Digital Experience Leader: UX / Product / Content / Research & Insights
Setor
Technology / Software / Internet
Sobre
I make digital experiences better.
I do this using adaptive, lightweight, and collaborative approaches to research, strategy and experience planning that focuses on developing clarity and alignment for your leadership team; a vision, roadmap and requirements for your delivery team; and a relentless focus on eliminating customer friction and increasing customer delight.
This approach, coupled with my deep expertise in digital strategy, development, and user experience has proven successful in helping some of the world's largest companies drive digital engagement, increase online conversions, and foster brand advocacy.
CORE COMPETENCIES:
➢ Customer/User Experience (UX) Research, Strat...
Gostaram
(65)How to design forms that deliver a great user experience
Idean France
•
Há 7 anos
Product Owner vs Product Manager
AgileSparks
•
Há 9 anos
What is Product Management?
Brainmates Pty Limited
•
Há 13 anos
How to Build Roadmaps that Stick - Roadmapping 301 (Bruce McCarthy) ProductCamp Boston may 2013
ProductCamp Boston
•
Há 10 anos
Mapping Experiences - Workshop Presentation
Jim Kalbach
•
Há 7 anos
Building a ux team
Bruno Mendes
•
Há 8 anos
Information Architecture Heuristics
Abby Covert
•
Há 12 anos
Become a StickyNote Ninja
whatidiscover
•
Há 15 anos
Making jobs-to-be-done actionable / Service Design Drinks
Service Design Berlin
•
Há 9 anos
Jobs-to-be-done, a goal-driven solution framework
Clément Génin
•
Há 9 anos
J Walter Thompson Planning Guide
william charnock
•
Há 16 anos
Highlights from "Positioning for Professionals"
Ignition Consulting Group
•
Há 7 anos
This is Service Design in 25 useful tools
Tijs Wilbrink
•
Há 10 anos
UX Strategy Blueprint
Jim Kalbach
•
Há 9 anos
Radical Focus: Accomplish big goals with objectives and key results
Christina Wodtke
•
Há 8 anos
Designing for Change Half Day
Christina Wodtke
•
Há 8 anos
28 Pitching Essentials
Michael Parker
•
Há 8 anos
Design Thinking Workshop for Innovative Products and Businesses
Christina Wodtke
•
Há 8 anos
Understanding Goals and Requirements
Abby Covert
•
Há 11 anos
Jobs To Be Done Workshop
Andy Fallshaw
•
Há 14 anos
What Separates the Best From the Rest: What Makes Great Agencies Great
Tim Williams
•
Há 9 anos
2016 A-Z Culture Glossary
sparks & honey
•
Há 8 anos
Storytelling by Design (scenarios talk at Confab 2011)
Kim Goodwin
•
Há 12 anos
User Story Mapping, Discover the whole story
Jeff Patton
•
Há 9 anos
JWT: Generation Z Brazil – Executive Summary English
J. Walter Thompson Intelligence
•
Há 8 anos
JWT: Generation Z — Executive Summary (May 2015)
J. Walter Thompson Intelligence
•
Há 8 anos
Strategy Playbook
Ana Andjelic
•
Há 11 anos
Why Growth Hacking is the Next Big Thing for Marketing
Ana Andjelic
•
Há 8 anos
How to Reduce Churn by 50% and Increase Customer Happiness with NPS Processes
Kissmetrics on SlideShare
•
Há 8 anos
(Design) Principles To Build By
Stephen Anderson
•
Há 13 anos
Personal Information
Organização/Local de trabalho
Greater San Diego Area United States
Cargo
Digital Experience Leader: UX / Product / Content / Research & Insights
Setor
Technology / Software / Internet
Sobre
I make digital experiences better.
I do this using adaptive, lightweight, and collaborative approaches to research, strategy and experience planning that focuses on developing clarity and alignment for your leadership team; a vision, roadmap and requirements for your delivery team; and a relentless focus on eliminating customer friction and increasing customer delight.
This approach, coupled with my deep expertise in digital strategy, development, and user experience has proven successful in helping some of the world's largest companies drive digital engagement, increase online conversions, and foster brand advocacy.
CORE COMPETENCIES:
➢ Customer/User Experience (UX) Research, Strat...